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Hotel San Marcos

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Hotel San Marcos
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54 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Phoenix, Arizona
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 13, 2016

When in Culiacan we either stay here at the Hotel San Marcos or at the San Luis Lindavista, but only if the Master Suite is available. The San Marcos has an elegant lobby and well appointed rooms and is probably the cleanest and best quality hotel you are going to find in Culiacan. It's location is centralized and near Catedral.... More 

Thank WissamIsmail
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 13, 2015 via mobile

The room was incredibly comfortable, amazing comfy bed with tons of pillows. Large bathroom. Great food and restaurant. Loved it! Very quiet, soundproof rooms for real lol. Definitely the best luxury hotel around. I actually have no complaints at all about this place a truly recommend it.

Thank Francisco B
JR_S0beranes, Guest Relations Manager at Hotel San Marcos, responded to this review

Dear Francisco B We want to thank you for choosing Best Western Plus San Marcos. We are pleased that you enjoyed your stay because customer satisfaction is our main goal and we hope you visit us again soon. Your opinion is very important because it helps us to give total customer satisfaction to our guests. Sincerely Jesus R Soberanes Best... More 

Sao Paulo
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed February 17, 2015 via mobile

one of the worst hotel i have ever been. Everything is a mass: first room they gave me was not ready and it was 6:30 pm. Second room with more than 30 y. o.. No TV remote control and air conditioner sounds like an airplane. Really bad experience. Never come back again.

Thank Ankramon
jrsoberanes, Guest Relations Manager at Hotel San Marcos, responded to this review

We welcome your comments, we inform you that we are already taking appropriate actions to correct the problems you reported on your last visit. We’re sure we will serve you as you deserve on your next visit and hope you'll be staying with us. More 

Travelers are raving about these Culiacan hotels

Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed September 24, 2014

This hotel got great reviews but I found it very tacky, noisy, and very bland. The service was excellent, and the breakfast was good. We had a very bad experience with the climate control. It was either VERY cold or VERY hot when we turned the air conditioner off. Worst part is the hotel would not comp me for the... More 

Thank zippy1421
jrsoberanes, Gerente at Hotel San Marcos, responded to this review

Thank you very much for your visit and giving us your review. We are currently working on the issues you addressed (climate control, noise insulation and clarity of charges). We hope you visit us soon again to serve you in a much better way. More 

San Jose, California
Level Contributor
184 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed March 21, 2014 via mobile

Well we had a pleasant stay overall. The customer service was very good. The price is decent for the hotel as it is outdated and we stayed in a suite which was small and the pictures looked different. But overall the hotel was used only to sleep because we didn't visit there free buffet as we got up late lol.

Thank joseadolfo74
JR_S0beranes, Gerente at Hotel San Marcos, responded to this review
Google Translation

Sr. Ricardo, Le agradecemos sus comentarios. Le informo que en febrero de este año entró una nueva administración y el... More 

Mexico City
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed October 3, 2013

San Marcos is a clean, no muss, no fuss hotel. For a small amount I got a clean and comfortable bed, a shower with good shower pressure and big towels. I did not eat at the restaurant or use any of the facilities.

1 Thank Marce_LCh
Helsinki, Finland
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed February 24, 2013

Rooms are okay for the price, the lobby has a cool huge statue of a naked woman and a big painting with a man and women reaching for the heights. There was an issue with the restaurant however. We pre-paid dinners for friends, they charged them again and tried to insist that they never got any money, until finally gave... More 

Thank globelove
sanmarcoscln, General Manager at Hotel San Marcos, responded to this review

Dear Guest, Thank you very much for the review. In Hotel San Marcos we care very much for your comfort and. Regarding your concern in our Restaurant there was a communication issue with our staff. We are working to excel our customer's expectations in every way. We hope to see you again soon in our city and in our Hotel. More 

Mexico City
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed November 18, 2010

Fairly nice accommodations. Well located. When reserving ask for the Shuttle from the Airport.

Thank MexicoMadness
San Diego
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 1, 2010

My USA baseball team stayed here for the 2007 World Baseball Tournament. We were put in the newer section of the hotel and everything was perfect for the group. We were treated with much respect and each detail was carefully looked at to make sure we were satisfied and happy. The front desk was very helpful to give us information... More 

1 Thank markwilson1957
Sarasota, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed March 22, 2006

I had booked a room for 6 nights via their website. Received a confirmation but no details. My plans changed and I had to arrive a day early so I booked a room via a different website. Entrance has a small driveway(3-4 cars max) and you need to use the free valet service. The valets and busboys were very attentive... More 

10 Thank MexTravelingMan
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

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All Management Photos (31)
Hotel & Grounds (7)
Room/Suite (11)
Business Center/Function Rooms (6)
Dining (2)
Other (5)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Welcome to Hotel San Marcos, where everything has been designed for your maximum comfort and convenience. During your stay, we hope you enjoy our warm and cordial hospitality in an authentic Mexican atmosphere. Our main goal is that you feel at home. Located on the most important street in the city, just 15 minutes from the airport and 5 minutes from financial district. ... more   less 

Additional Information about Hotel San Marcos

Address: Avenida Alvaro Obregon # 51, Culiacan 80000, Mexico (Formerly BEST WESTERN PLUS Hotel San Marcos)
Location: Mexico > Pacific Coast > Sinaloa > Culiacan
Price Range: $50 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel San Marcos 3.5*
Number of rooms: 200
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