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Hampton Inn by Hilton Ciudad Juarez

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Hampton Inn by Hilton Ciudad Juarez
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210 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Cleveland, Texas
1 review
4 of 5 stars Reviewed 6 days ago NEW

On website it says rooms come with mini fridge and microwave but ours did not. It also states the hotel bus would be available for transportation but I was told by one of the receptionist that they were only for entrepreneurs staying at the hotel, which at the the end turned out to be a lie once it was cleared... More 

Review collected in partnership with Hampton

Helpful?
Thank juliomQ7132AZ
Hampton, New Hampshire
Level Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Always stay at Hilton properties in fact a diamond member. Upon arrival the bathroom was not overly clean. The chairs were very stained. After the first day went to make coffee and the prior days coffee bag was still in the coffee machine and the used sugar and creamers were there from the previous day. Tv flickered for the majority... More 

Helpful?
Thank TMC159
Queretaro, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 15, 2016

This is a high volume hotel with zero focus on their customers or the services they provide. Hotel is not representative of a Hilton standrad, filthy rugs, old dry wall, stained and bad odor linens, it'shame

Review collected in partnership with Hampton

Helpful?
Thank ezaragoz
2 reviews
5 of 5 stars Reviewed July 6, 2016

My wife is very picky when it comes to the cleanliness of the hotels we stay in. She could not stop talking about how nice it was and I agree. The best overall we have stayed at in Juarez. It is a little pricier but the happy hour makes up for the difference. Would be nice if they had a... More 

Review collected in partnership with Hampton

Helpful?
Thank 38guym
Los Angeles, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 3, 2016

I have stayed at this hotel over the years for work related travel. The staff has always been friendly and welcoming. The rooms are of good quality. Clean and well furnished. Beds have always been very comfortable.Wi-fi speed is ok for streaming movies, but cuts and slows at times For the cost per night, you have great buffet breakfast with... More 

Helpful?
Thank TG_World_
San Juan, Puerto Rico
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

This hotel is just perfect for business travalers. The rooms are nice, clean and spacious. King size bed is very comfortable with high quality pillows. Daily breakfast buffet has just about everything. Free beer and snacks in the lobby several days a week from 6 to 8pm. Various very good restaurants just steps away from the hotel and fantastic nightlife... More 

Helpful?
Thank cjmontes
El Paso
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2016

Liked this place very much, I'm familiar with the area and its location is probably the safest in the city. The facility, staff, cleanliness and security they all met my expectations, it's a bit pricey but well worth it, highly recommended!!

Review collected in partnership with Hampton

Helpful?
Thank maurif
Honolulu, Hawaii
Level Contributor
254 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed May 7, 2016

Our family was in Juarez for a wedding and stayed in four rooms at the Hampton Inn in Juarez. I give the property 5 stars because it is such a nice place to stay within Juarez. We loved the breakfast and happy hour. The staff was very friendly and helpful. The shuttle service is available to take guests to many... More 

Helpful?
Thank sheiksan
las cruces, United States
1 review
5 of 5 stars Reviewed May 5, 2016

I had a language barrier with the staff (this was my fault) but they were very nice and tried to explain everything and was great. The customer service was a strong 11 out of ten!! The only bad thing was beds felt a little to firm, they may have been new though so it was not a terrible thing.

Review collected in partnership with Hampton

Helpful?
Thank Joshua D
El Cajon, California
2 reviews
5 of 5 stars Reviewed May 3, 2016

If you ever need to stay overnight in Cd. Juarez, Mexico. This is the place. It's very reasonable, clean and the staff is friendly and helpful. It is centrally located and close to anything you might need. It is reasonably close to at least 2 border entry points so you can get in and out of the US with no... More 

Review collected in partnership with Hampton

Helpful?
Thank JoseAF54
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hampton Inn by Hilton Ciudad Juarez

Address: Blvd. Tomas Fernandez #7770, Ciudad Juarez 32450, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range: $102 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Ciudad Juarez 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hampton Inn Ciudad Juarez
Ciudad Juarez Hampton Inn
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