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    Hotel Ibis Juarez Consulado

    Prol. Ramon R. Lara 8930-3 | Av. De la Victoria. P. Senecu, Ciudad Juarez 32500, Mexico
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    12/3/2017 12/4/2017
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    $55
    $38
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    $38
    Traveler (79)
    Room & Suite (24)
    Dining (10)
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    Overview
    • Excellent28%
    • Very good24%
    • Average18%
    • Poor10%
    • Terrible20%
    Travelers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (184)
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    1 - 5 of 74 reviews

    Reviewed 4 weeks ago

    The price and location of hotel are great. The customer service, however, were not satisfactory! The staff needs to improve their customer service. The breakfast buffet was good for the price. The location of this hotel is perfect!More

    Review collected in partnership with Accorhotels.com
    Thank walterlcc
    Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 3 weeks ago

    Dear Walter, We appreciate your kind comments in what concerns your past stay with us. We apologize for not offering a good customer service experience. We will be working on this with our staff. We hope we can have the chance to provide a great...More

    Reviewed September 15, 2017

    Bad services ata the restaurant food quality front desk when you ask for towels old towel clean less for the price you pay it has to be a better rooms bed towel better service the rooms too small you don't have choose for a better...More

    Review collected in partnership with Accorhotels.com
    Thank M6697RIguillermog
    Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded October 11, 2017

    Dear guest, We apologise for not being able to meet your expectations. It is our main objective to offer a quality service and we regret we did not get it this time. We hope you can give us the chance to offer a great experience...More

    Reviewed July 12, 2017

    The rooms small and dirty. We had to request to have the room cleaned, the bed sheets changed. The Wifi would go out sometimes. Breakfast was a joke. There is nothing in the room to have a treat, like coffee, no ICE. The service was...More

    1  Thank Frank A
    Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded July 14, 2017

    Dear guest, We apologize for not meeting your expectations. The cleaning service is something we are already taking care of since this is our main service. In what concerns the breakfast topic, We put all the effort in offering a good and tasty breakfast according...More

    Reviewed June 24, 2017 via mobile

    On our trip this hotel we had to stay the longest at. There was a restaurant as you walk into the hotel next to the receptionist desk. The older was a strong order that smell like rotten fish. Our room was on the third floor...More

    1  Thank Robert W
    Response from Ricardo P, Manager at Hotel Ibis Juarez ConsuladoResponded June 27, 2017

    Dear Guest, Thank you for taking the time to offer your kind review. We are deeply sorry for not being able to provide a quality service. We are already taking care of the maintenance issues, however it is neccesary to comment that the smell has...More

    Reviewed May 7, 2017 via mobile

    The people was friendly. The rooms weren't clean well. I didn't like the walls in the rooms because were dirty. If you go to this hotel bring your own iron. No laundry service. If you decided to stay longer they don't respect the same quote...More

    2  Thank Julia M
    Response from Ricardo P, Manager at Hotel Ibis Juarez ConsuladoResponded June 3, 2017

    Dear guest, Thank you for your preference and at the same time we do apologize for not being able to offer the same rate you had booked in the first place. Rates do change all the time. It´s just as in any other business. Maybe...More

    Quality Inn Ciudad Juarez
    84 reviews
    #12 of 34 hotels in Ciudad Juarez
    0.4 mi
     
    Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate
    154 reviews
    #27 of 34 hotels in Ciudad Juarez
    0.1 mi
     
    LQ Hotel by La Quinta Cd Juarez Near US Consulate
    232 reviews
    #4 of 34 hotels in Ciudad Juarez
    0.9 mi
     
    Hotel Conquistador Inn By US Consulate
    60 reviews
    #13 of 34 hotels in Ciudad Juarez
    0.4 mi
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    Details
    • Price range
    • $35 - $49 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 36
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon, Orbitz, getaroom.com and HotelQuickly so you can book your Hotel Ibis Juarez Consulado reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Chihuahua >
    • Ciudad Juarez
    Add Photo Photos
    Traveler (79)
    Room & Suite (24)
    Dining (10)
    Hotel & Grounds (62)
    Bathroom (6)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Hotel Conquistador Inn By US Consulate
    60 reviews
    .43 miles away
     
    Quality Inn Ciudad Juarez
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    .37 miles away
     
    Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate
    154 reviews
    .10 miles away
     
    LQ Hotel by La Quinta Cd Juarez Near US Consulate
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    .86 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lmh1391
    December 21, 2016|
    Answer
    Response from Israel G | Property representative |
    Dear guest, Thank you for your kind question. The earliest you can check in depends on our availability at the moment of your arrival. Our established check in time is at 3:00 pm, but sometimes we can make some exceptions... More
    0
    Votes
    Eduardo B
    November 3, 2016|
    Answer
    Response from Eres Mi M | Reviewed this property |
    They do not, parking is free for guests but it is also exclusive for guests, I'm sure you'd be able to find some parking garage that would keep your car but, being Juárez, I do not recommend it, it probably would not last... More
    0
    Votes
    Torry300
    July 14, 2016|
    AnswerShow all 2 answers
    Response from SummerTraveler67 | Reviewed this property |
    Hello, the US Consulate is about five minutes away from the hotel. In fact, of all the hotels around the US Consulate, Ibis is the perfect hotel to stay because it is in a cul-de-sac and the only way "away from the hotel" is... More
    0
    Votes
    Room Tips
    "Best to get room closer to the elevators for easy access"
    Read review
    "Do not book! Very bad !"
    Read review
    "All rooms seem to be good."
    Read review
    "WiFi is only available in the lobby. Bring a COPY of your RESERVATION upon check-in as the receptionists try..."
    Read review
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