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8/6/2017 8/7/2017
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    Krystal Urban Ciudad Juarez

    Av Tecnologico 3750 | Colonia Partido Iglesias, Ciudad Juarez 32600, Mexico
    Best prices for your stay
    8/6/2017 8/7/2017
    SAVE $6
    Traveler (41)
    Room & Suite (17)
    Dining (4)
    • Excellent21%
    • Very good22%
    • Average30%
    • Poor14%
    • Terrible13%
    Jun 8, 2017
    “So so hotel, due for a renovation ”
    6 days ago
    “Falling apart”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Family Rooms
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Aug 6Aug 7
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (76)
    Traveler rating
    Traveler type
    Time of year

    1 - 5 of 17 reviews

    Reviewed 6 days ago via mobile

    This was an awful hotel. We checked in and checked out within hours. First no hot water and no safes in the rooms. The hot tub was out of order. The sheets were supposed to be white were gray and the pillows had make up...More

    Thank Chelsea S
    Management response:Responded 5 days ago

    We are working on the renovation of the hotel. We apologize for any inconvenience that this has caused. We’ll work hard to fix the issue you experienced. Thank you for your comments.

    Reviewed 1 week ago

    This is my first day here (of a four night stay) and I'm already having problems with this hotel! This is my second stay at a Krystal Hotel, I thought I'd give their name a second chance, because I got a good deal on the...More

    Thank Sean K
    Management response:Responded 6 days ago

    We are sorry for the issue you experienced with your reservation in orbitz,we are working on the renovation of the hotel. We apologize for any inconvenience that this has caused. Thank you for your comments.

    Reviewed June 8, 2017 via mobile

    I stayed at the hotel with my wife, my kid and two nephews ages 5, 4 and 3 Pros - The reception man Ever very efficient, friendly and just top notch - indoor pool had the perfect mild temperature for young kids Cons - major...More

    Thank Sibarita66
    Reviewed November 29, 2016 via mobile

    Stayed 3 nights and was very good service was upset because air didn't work was very hot refrigerator didn't work no wash clothes to wash your body only one roll toilet paper and I think that you should put clean sheets on everyday other then...More

    Thank Christine A
    Management response:Responded December 1, 2016

    Good Morning thanks for your opinion, we will keep our hard work to improve.

    Reviewed September 12, 2016

    We've stayed at another Krystal hotel in Mexico city and we thought this would good as well. But the reality is we got what we paid for.. it was cheap, about $65, we picked it for the location since we had an event nearby. There...More

    Thank Jaime M
    Management response:Responded November 29, 2016

    Thanks for your opinion we will keep our hard work and we will continue to improve.

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    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Meeting Rooms
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • $40 - $219 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, Cancelon and HotelQuickly so you can book your Krystal Urban Ciudad Juarez reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Chihuahua >
    • Ciudad Juarez
    • Also Known As
    • Hilton Ciudad Juarez ,
    • Ciudad Juarez Hilton
    Add Photo Photos
    Traveler (41)
    Room & Suite (17)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (30)
    Business Center & Event Rooms (2)
    Bathroom (1)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Christine A
    October 24, 2016|
    Response from Cynthia C | Reviewed this property |
    I don't understand the question.... If you are asking what they charge extra for kids in the rooms they don't... I payed a flat rate for my room... the price that included meals counted two of my boys as one adult... I hope... More
    Room Tips
    "not really besides..look for a better hotel"
    Read review
    "Rooms in the 4th floor are the best, becasue rooms on the other 3 floors are noisy, you can hear the steps of..."
    Read review
    "Rooms far west are the best 302 seems just fixed or retouched. but very quite....."
    Read review
    "Do not get this hotel! If you can find another hotel get it even if you have to pay a little extra. Trust me..."
    Read review
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