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    Hotel Lucerna Ciudad Juarez

    Paseo Triunfo de la Republica #3976 | Partido Escobedo, Ciudad Juarez 32200, Mexico
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    8/6/2017 8/7/2017
    $74
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    Traveler (49)
    Room & Suite (25)
    Dining (7)
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    Overview
    • Excellent53%
    • Very good23%
    • Average15%
    • Poor5%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
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    iStay Hotel Ciudad Juarez
    406 reviews
    #1 of 34 hotels in Ciudad Juarez
     
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    LQ Hotel by La Quinta Cd Juarez Near US Consulate
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    73 reviews
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (103)
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    There are newer reviews for Hotel Lucerna Ciudad Juarez
    See the most recent reviews

    21 - 25 of 54 reviews

    Reviewed November 11, 2015

    I come to Juarez on business a few times a year and have stayed at the Hampton here as well. I have to give Lucerna a hands down thumbs up. The rooms are a nice size with the standard amenities you find in a Holiday...More

    2  Thank Trina M
    Response from Maritza M, Director Comercial at Hotel Lucerna Ciudad JuarezResponded December 18, 2015

    Thank you , we hope see you soon. regards

    Reviewed November 1, 2015 via mobile

    I will always stay here every time I visit Ciudad Juarez. Exceptional service, clean rooms, friendly staff and great location. The great experience starts at the door with Oscar, always smiling and happy to help. Great food at any time and the room service is...More

    3  Thank rickyh1203
    Response from Maritza M, Director Comercial at Hotel Lucerna Ciudad JuarezResponded December 18, 2015

    Thank you for your kind words of appreciation. We always strive for perfection here at Hotel Lucerna and it really means a lot to all of our staff when we hear back from our returning guests. Your preference for our hotel is tremendous honor which...More

    Reviewed October 20, 2015

    I hadn't been to Cd. Juarez in twenty-five years. I used to live in El Paso and spent nearly every Sunday in my youth with my family in Juarez. The drug violence had definitely directed me to other locations in the recent years. But my...More

    2  Thank patrykachaves
    Response from Maritza M, Director Comercial at Hotel Lucerna Ciudad JuarezResponded December 18, 2015

    Thank you for your kind words of appreciation. Your preference for our hotel is tremendous honor which we take a great deal of pride in. We hope that you will continue to visit with us and allow us to provide you with the highest levels...More

    Reviewed July 11, 2015 via mobile

    Every good service very friendly people i Felt very relaxing when I heard the bell boy speaking very good English thanks oscar and driver Daniel he took us to doctors appointment consultant. Document appointment. He dropped us of and pick us up .very good service....More

    4  Thank wilfredo o
    Response from Maritza M, Director Comercial at Hotel Lucerna Ciudad JuarezResponded July 27, 2015

    We appreciate your comments, we are proud to serve you with the quality and warmth you deserve. We hope you return soon and give us the opportunity to serve again in your next visit. Thanks for staying at Hotel Lucerna Juarez Best regards.

    A TripAdvisor Member
    13
    Reviewed July 6, 2015 via mobile

    This hotel is very very beautiful. The pool is gorgeous and the rooms are very well kept. The only problem is the service was TERRIBLE. The receptionist treated us as if we were dirt and was very rude when we asked questions. I would have...More

    3  Thank A TripAdvisor Member
    iStay Hotel Ciudad Juarez
    406 reviews
    #1 of 34 hotels in Ciudad Juarez
     
    Fiesta Inn Ciudad Juarez
    335 reviews
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    LQ Hotel by La Quinta Cd Juarez Near US Consulate
    221 reviews
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    Maria Bonita Consulado Americano
    73 reviews
    #11 of 34 hotels in Ciudad Juarez
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Airport Transportation
    • Meeting Rooms
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $82 - $161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Hotel Lucerna Ciudad Juarez reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Chihuahua >
    • Ciudad Juarez
    • Also Known As
    • Lucerna Hotel Ciudad Juarez
    Add Photo Photos
    Traveler (49)
    Room & Suite (25)
    Dining (7)
    Pool & Beach (6)
    Hotel & Grounds (40)
    Bathroom (6)
    Business Center & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Michael P
    March 8, 2017|
    Answer Show all 2 answers
    Response from WldTvlr26 | Reviewed this property |
    The parking lot isn't very big, and there's someone around, but not always, and no safes in room.
    1
    Vote
    josefina n
    October 28, 2016|
    Answer
    Response from Christian G | Reviewed this property |
    They will pre authorize your credit card which is standard practice for any additional charges and when you leave they will cancel the authorization. Or you can pay for room on arrival and then say that you don't want to... More
    0
    Votes
    Jose Manuel A
    March 28, 2015|
    Answer Show all 2 answers
    Response from Jose Manuel A |
    Do you have good Internet access?
    0
    Votes
    Room Tips
    "Rooms have balconies, get a high floor for a nice view."
    Read review
    "The higher the floor, the better view. Have a drink in your balcony during sunset."
    Read review
    "512 with balcony and great view over the city and mountains"
    Read review
    "ask to see the room first! VERY NOISY all traffic noise can be heard ALL NIGHT"
    Read review
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