Everyone needs a place to lay their weary head. For travelers visiting Ciudad Juarez, Hotel Lucerna Ciudad Juarez is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Hotel Lucerna Ciudad Juarez makes it easy to enjoy the best of Ciudad Juarez.
As your “home away from home,” the hotel rooms offer air conditioning, and getting online is easy, with free wifi available.
Guests have access to a 24 hour front desk, room service, and a concierge while staying at Hotel Lucerna Ciudad Juarez. In addition, Hotel Lucerna Ciudad Juarez offers a pool and a lounge, which will help make your Ciudad Juarez trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
Close to Parque Central Hermanos Escobar (2.5 mi), a popular Ciudad Juarez landmark, Hotel Lucerna Ciudad Juarez is a great destination for tourists.
When you’re feeling hungry, be sure to check out Elena Cocina Casual, Anteros Cafe Sofa Ba, and Quixote Kitchen, which are some cafes that are popular with locals and out-of-towners alike.
Should time allow, Monumento a la Mexicaneidad is a popular attraction that is within walking distance.
Whether you’re traveling for business, pleasure or both, Hotel Lucerna Ciudad Juarez is sure to make your visit to Ciudad Juarez one worth remembering.
The staff was so helpful. I love the room so clean. I love how so elegante the lobby is. Also they speak English too. The breakfast was so good. Also the bar made great drinks i like the bloody marie highly recommend. You know I think it is a good idea to use your door key to turn on your electricity in your room
When you do book through airlines, hotels.com,booking.com, expedia etc. You might get a "good deal" but end up with a very basic inferior breakfast from 7-9 am instead of the "real buffet breakfast" as advertised. You are not allowed to pay extra or changefor tje buffet breakfast at all. The hotel once years ago was a great place to stay but with the new management it is not better than any of the other lower priced hotels.
We came to Mexico for personal reasons and decided to stay at this hotel based on location and photos. However it did not meet our expectations. Pool was very dirty both days we were there and i think something was being built or was broken, not sure what it was. The workers however were very friendly and courteous.
We reserved the standard King room with the Romantic Getaway package for our wedding night. The room was large, very clean, nicely appointed, and beautiful. I would say that it was a good deal for Juarez, considering the quality of the hotel. We did get to the room late, as we were at our wedding past midnight, so you may want to check in and partake of the strawberries and champagne included with the Romantic Getaway near the actual check in time so that the ice isn't melted and the strawberries are at peak freshness. I digress, that was on us for getting in late. Front desk check in took some time, but the staff was very friendly and they all stood up and congratulated my bride and I during our arrival, which was a very nice gesture. We got room service in the middle of the night and the service was quick by hotel standards. The menudo and burritos were excellent, fresh, and restaurant quality even though we had ordered at 3am. The only negative part of our stay was the fee during our breakfast. The Romantic Getaway package includes free breakfast, but during the weekend, I guess they have a regular breakfast bar and then a staffed brunch area nearer towards the entrance to the dining area.They are only separated by a small space, but are a part of the same area. Neither the staff member at the register or the waiter told us that eating from the brunch area would incur an additional charge and there was no clear signage to indicate that either. I'm glad that I got up to break a bill for the tip at the register and was finally informed of my "bill" because I would have otherwise gotten up and walked out on the bill without knowing I owed. Thankfully, I had my wallet on me and settled the bill with our waiter. The food was superb and top quality, but the thought having potentially walked out on our bill was humiliating. Everyone was very nice through the process, but I would have liked to have known before the breakfast/brunch. A few weeks later a representative from the hotel emailed me and asked me about the stay and I mentioned everything here, both the positive and negative, but they only addressed the positive, which let me a bit sore. If I wanted a luxurious getaway in Juarez, this would still be my top choice, but always, always ask for details before eating breakfast, even if your room supposedly includes it.…
Stayed at Hotel Lucerna for 3 nights. Got a double bed room on their topmost floor (8th) overlooking Juarez (south views). The good: - Rooms were spacious. - Kind of clean. - Free parking. The bad: - Pool is cold, as in ice water cold, this was beginning of september and the water was extremely cold. - Dated rooms, bathroom although recently updated needed maintenance. It seems renovation was much cheap touch up for rooms. - Saggy beds. - Expensive room service (not great). - Towels were cheap would expect better ones at a hotel like this one. - No mini bar fridge in rooms (necessary for long stays) We had an issue on our last night with the room next door, they were loud and obnoxious and they're kids kept screaming and yelling, all of this at 10pm+ had to call security twice on them before they finally stopped. Lastly if you travel with small children beware of balconies, they are very dangerous and a small child can fall from them.…
The receptionist both very rude! We asked for 2 double bed on reservation we got a king hard bed! They made our party stay in 2 separate rooms and different floors we paid double. A/c would not adjust and was soooo hot! Considering it being Juarez that hotel needs to be at max $30 a night
Very disappointed and dissatisfied with our stay here. The rooms were outdated, the beds are not comfortable, the pillows are old and uncomfortable. Very old air conditioner system with air that made us all sick. The food of the restaurant was very bad, not up to the Lucerna brand of other locations. The staff was not nice or polite in fact they harass us when we complaint about the food of the restaurant. I would not recommend to anyone and will never be back here.
Juarez is not exactly a tourist mecca, so I wasn't quite sure what to expect when staying here. I was most pleasantly surprised. While Juarez itself can be a pretty rough place, this hotel is situated in one of the safer areas, on a wide boulevard and generally more modern businesses. The hotel itself was immaculate, with clean, modern rooms, beautifully maintained grounds, and one of the nicest hotel pools I've seen.
Great place in the middle of everything . their rooms are clean and very comfortable. the pool and Lounge are also great for relaxing after a long day of business or being out and around with family very highly recommended
The service was excellent, people at the hotel very kind and helpful, the location of the hotel is key, close to everything I needed. Beautiful room, clean and very comfortable. The people and the food are awesome, I really enjoyed my stay at Juarez