Hotel Lucerna Ciudad Juarez

Hotel Lucerna Ciudad Juarez

Av. Paseo Triunfo de la Republica #3976 Partido Escobedo, Ciudad Juarez 32030 Mexico
Pool view from the 6th floor
Traveler (57)
Lucerna Select 1 King
Room & Suite (37)
Dining (10)

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$112
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#8 of 34 hotels in Ciudad Juarez
Location
4.5
Cleanliness
4.5
Service
4.2
Value
3.9

Everyone needs a place to lay their weary head. For travelers visiting Ciudad Juarez, Hotel Lucerna Ciudad Juarez is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Hotel Lucerna Ciudad Juarez makes it easy to enjoy the best of Ciudad Juarez.

As your “home away from home,” the hotel rooms offer air conditioning, and getting online is easy, with free wifi available.

Guests have access to a 24 hour front desk, room service, and a concierge while staying at Hotel Lucerna Ciudad Juarez. In addition, Hotel Lucerna Ciudad Juarez offers a pool and a lounge, which will help make your Ciudad Juarez trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

Close to Parque Central Hermanos Escobar (2.5 mi), a popular Ciudad Juarez landmark, Hotel Lucerna Ciudad Juarez is a great destination for tourists.

When you’re feeling hungry, be sure to check out Elena Cocina Casual, Anteros Cafe Sofa Ba, and Quixote Kitchen, which are some cafes that are popular with locals and out-of-towners alike.

Should time allow, Monumento a la Mexicaneidad is a popular attraction that is within walking distance.

Whether you’re traveling for business, pleasure or both, Hotel Lucerna Ciudad Juarez is sure to make your visit to Ciudad Juarez one worth remembering.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Quirky Hotels
Modern
Languages Spoken
English, Spanish

Location

Av. Paseo Triunfo de la Republica #3976 Partido Escobedo, Ciudad Juarez 32030 Mexico
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
El Paso Intl Airport
Abraham Gonzalez Intl Airport
158Reviews7Q+A14Room tips
Traveler rating
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  • 33
  • 23
  • 10
  • 13
Time of year
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Detailed Reviews
Gaby R wrote a review Jan 2022
Hobbs, New Mexico18 contributions4 helpful votes
5.0 of 5 bubbles
The staff was so helpful. I love the room so clean. I love how so elegante the lobby is. Also they speak English too. The breakfast was so good. Also the bar made great drinks i like the bloody marie highly recommend. You know I think it is a good idea to use your door key to turn on your electricity in your room
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sduran17 wrote a review Aug 2011
Albuquerque, New Mexico1 contribution7 helpful votes
5.0 of 5 bubbles
I booked my room online with orbitz, I didn’t know that they only charge $30 and u have to pay the remainder at the hotel, so when me and my husband got there the bellman immediately came out greeted us and took our bags and held the door open for us, so when we got to the counter we were checking in and I don’t speak much Spanish but my husband does and he said they need to verify my card but what they were doing is getting the remainder of the balance so I didn’t have any money and I didn’t get paid till the next morning and so we explained our situation and she called the manager so we talked with the manager about the misunderstanding of the orbitz website, and they were both very nice, and the manager let us stay in the room we had booked and agreed to pay the remainder balance the next day I gave her my passport card for collateral so as we were taken to our room it was beautiful and the pool was amazingly beautiful huge too! So the next morning I went to pay the remainder of my balance and my stay there was amazing everyone was so nice! I highly recommend this hotel to everyone, the pizza they have is good too, just like a 5 star hotel! I will be back again! Thank you everyone who helped us during our stay!!!
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Date of stay: August 2011
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nana_JP wrote a review May 2005
Washington, DC425 contributions254 helpful votes
5.0 of 5 bubbles
You can never tell a book by its cover! The Lucerna is not impressive from the street but once you enter, it is a great combination of quality and value. The rooms are very nicely appointed, the pool area is lovely and the restaurant serves delicious meals for bargain prices. My two friends and I had a terrific dinner (sans alcohol) for $42 US. That is a deal! The hot breakfast buffet was as good as I usually find at the top rated hotels and for $7 US. One note. The hotel will tell you breakfast is included with your room price. That is for the continental breakfast only. The hot line is a charge. I was not unhappy with this but I overheard some other guests expressing displeasure that this was not pointed out to them in advance. The hotel is conveniently located and a good value for any traveler. I will not hesitate to stay there again or recommend to others.
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Date of stay: May 2005
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Goldi L wrote a review Jun 2021
1 contribution1 helpful vote
2.0 of 5 bubbles
When you do book through airlines, hotels.com,booking.com, expedia etc. You might get a "good deal" but end up with a very basic inferior breakfast from 7-9 am instead of the "real buffet breakfast" as advertised. You are not allowed to pay extra or changefor tje buffet breakfast at all.
The hotel once years ago was a great place to stay but with the new management it is not better than any of the other lower priced hotels.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Rather use the lower priced hotels opposite the US Consulate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian G wrote a review Oct 2016
Punta Gorda, Florida29 contributions11 helpful votes
5.0 of 5 bubbles
We came to Juarez to renew our US Visa and were not sure what to expect or stay. We agreed on the Hotel Lucerna because it had good reviews online and has just recently completed refurbishment.
Our. Room is beautiful, we look out over the gorgeous pool with waterfall, everything is brand new, the bed and linen are so comfortable, you don't want to get out of bed.

All staff are outstanding, everyone is very accommodating. When we arrived Emily worked in the front desk and the check in was a delight, we also met Ever who welcomed us and offered to be available any time for any help or information we may need. Ever is excellent, he has a wonderful manner and takes pleasure in being able to help his guests. They also offer a local shuttle service, ideal for us, drove us from/to the US Consulate.

If you come to Juarez make sure you stay at the hotel Lucerna - you will love it. Make sure you always share your experiences with other travelers.
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Date of stay: October 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: 512 with balcony and great view over the city and mountains
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro S, Community Manager at Hotel Lucerna Ciudad Juarez
Responded Oct 26, 2016
Hi Christian, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. ;)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wilfredo o wrote a review Jul 2015
1 contribution4 helpful votes
4.0 of 5 bubbles
Every good service very friendly people i Felt very relaxing when I heard the bell boy speaking very good English thanks oscar and driver Daniel he took us to doctors appointment consultant. Document appointment. He dropped us of and pick us up .very good service. the brunch is very good. The pool very clean and security on hand.very high class hotel.
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Date of stay: July 2015Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maritza M, Director Comercial at Hotel Lucerna Ciudad Juarez
Responded Jul 27, 2015
We appreciate your comments, we are proud to serve you with the quality and warmth you deserve. We hope you return soon and give us the opportunity to serve again in your next visit. Thanks for staying at Hotel Lucerna Juarez Best regards.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danisha K wrote a review Mar 2015
221 contributions50 helpful votes
+1
5.0 of 5 bubbles
I'm picky in cleanness matter soI can say that this hotel is really clean and comfortable. Service is great as well as location; special service was provided by Ricardo at the restaurant during breakfast service; well, every single person there treated me as a special guest, very caring. Lucerna: I will be back!
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Date of stay: March 2015Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maritza M, Gerente at Hotel Lucerna Ciudad Juarez
Responded Jun 25, 2015
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lucerna Hotel. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
UlissesAGomez wrote a review Mar 2015
Queretaro City, Mexico46 contributions15 helpful votes
4.0 of 5 bubbles
Facilities are good, service is very good. Only a little issue with the invoicing process.
Breakfast was OK, although the fare was to high for what you get, you can walk across the street and have the same for 50% of the cost...
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Date of stay: March 2015
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maritza M, Gerente at Hotel Lucerna Ciudad Juarez
Responded Jun 25, 2015
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lucerna Hotel. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ashnica wrote a review May 2012
Taos, New Mexico7 contributions7 helpful votes
5.0 of 5 bubbles
I was weary about staying in Juarez, but this hotel goes out of their way to make you feel safe ad welcomed. Secure taxis....Friendly staff, very clean, and the staff will helpyou with whatever you need. I traveled with my 14 year old son. Will return!!
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Date of stay: May 2012
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert H wrote a review Jun 2019
Albuquerque, New Mexico66 contributions63 helpful votes
3.0 of 5 bubbles
We came to Mexico for personal reasons and decided to stay at this hotel based on location and photos. However it did not meet our expectations. Pool was very dirty both days we were there and i think something was being built or was broken, not sure what it was. The workers however were very friendly and courteous.
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Date of stay: June 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ecf1991 asked a question Apr 2018
8 contributions
Is this close to Mexican consult?
Answer from elizabethlascheid
Los Angeles, California4,732 contributions46,711 helpful votes
It is too far to walk to unless you really have a need. It is about 8 miles away I think.
Michael P asked a question Mar 2017
Woodstock, Georgia2 contributions6 helpful votes
Does the hotel have a guarded parking lot? Do the rooms have safes?
Answer from WldTvlr26
Dallas, Texas7 contributions3 helpful votes
The parking lot isn't very big, and there's someone around, but not always, and no safes in room.
Answer from Christian G
Punta Gorda, Florida29 contributions11 helpful votes
They will pre authorize your credit card which is standard practice for any additional charges and when you leave they will cancel the authorization. Or you can pay for room on arrival and then say that you don't want to open an account to sign from the restaurant etc. - your choice.
Answer from Jose Manuel A
Keizer, Oregon1 contribution
Do you have good Internet access?
Answer from geri w
Albuquerque, New Mexico27 contributions17 helpful votes
I was actually there for a funeral and had driven into Juarez. Getting around seemed fairly easy, there were lots of buses, however maybe if you contacted the Consulate they may be able to help you with answering your questions as I was there on other business. Hope you find your answers
Goldi L wrote a tip Jun 2021
1 contribution1 helpful vote
2.0 of 5 bubbles
"Rather use the lower priced hotels opposite the US Consulate "
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anlof9 wrote a tip Oct 2018
Ensenada, Mexico316 contributions122 helpful votes
3.0 of 5 bubbles
"views looking south"
Read full review
teddw2ds wrote a tip Jun 2018
Tulsa, Oklahoma130 contributions86 helpful votes
4.0 of 5 bubbles
"I would opt for a room facing the pool. The other side faces a busy commercial avenue."
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Lisa wrote a tip Apr 2017
New Mexico10 contributions8 helpful votes
4.0 of 5 bubbles
"Rooms have balconies, get a high floor for a nice view."
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moy_etito wrote a tip Apr 2017
Mexico City, Mexico94 contributions38 helpful votes
5.0 of 5 bubbles
"The higher the floor, the better view. Have a drink in your balcony during sunset."
Read full review
Not the right property for you?
There are more places to choose from in the Ciudad Juarez area.
PRICE RANGE
$107 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lucerna hotel ciudad juarez, hotel lucerna ciudad juarez
LOCATION
MexicoNorthern MexicoChihuahuaCiudad Juarez
NUMBER OF ROOMS
138
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL LUCERNA CIUDAD JUAREZ $111 ($̶1̶5̶1̶)

Frequently Asked Questions about Hotel Lucerna Ciudad Juarez
Which popular attractions are close to Hotel Lucerna Ciudad Juarez?
Nearby attractions include Centro Cultural Paso del Norte (0.6 miles), Gran Dunas Casino (0.6 miles), and Pista de Juarez (0.5 miles).
What are some of the property amenities at Hotel Lucerna Ciudad Juarez?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Lucerna Ciudad Juarez?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Lucerna Ciudad Juarez?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Lucerna Ciudad Juarez?
Conveniently located restaurants include Los Arcos Restaurant, Italia Forno Ristorante, and La Choperia De Cd Juarez.
Are there opportunities to exercise at Hotel Lucerna Ciudad Juarez?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Lucerna Ciudad Juarez have airport transportation?
Yes, Hotel Lucerna Ciudad Juarez offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Lucerna Ciudad Juarez?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Lucerna Ciudad Juarez offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Lucerna Ciudad Juarez?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Lucerna Ciudad Juarez?
Many travelers enjoy visiting Magoffin Home State Historic Site (2.4 miles), Chamizal National Memorial (2.2 miles), and San Jacinto Plaza (2.7 miles).
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