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Paseo Triunfo de la Republica #3976 Partido Escobedo, Ciudad Juarez 32200 Mexico
Lowest prices for your stay
Booking.com
$99
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Free cancellation until 07/09/22
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Expedia.com
$101
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Free cancellation until 07/09/22
Official Hotel
$78
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Free cancellation until 07/09/22
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Hotels.com$101
Travelocity$101
Trip.com$106
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (57)
Room & Suite (27)
Dining (7)

About

#9 of 46 hotels in Ciudad Juarez
Location
4.5
Cleanliness
4.5
Service
4.2
Value
4.0

Everyone needs a place to lay their weary head. For travelers visiting Ciudad Juarez, Hotel Lucerna Ciudad Juarez is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Hotel Lucerna Ciudad Juarez makes it easy to enjoy the best of Ciudad Juarez.

As your “home away from home,” the hotel rooms offer air conditioning, and getting online is easy, with free wifi available.

Guests have access to a 24 hour front desk, room service, and a concierge while staying at Hotel Lucerna Ciudad Juarez. In addition, Hotel Lucerna Ciudad Juarez offers a pool and a lounge, which will help make your Ciudad Juarez trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

Close to Parque Central Hermanos Escobar (2.5 mi), a popular Ciudad Juarez landmark, Hotel Lucerna Ciudad Juarez is a great destination for tourists.

When you’re feeling hungry, be sure to check out Elena Cocina Casual, Anteros Cafe Sofa Ba, and Quixote Kitchen, which are some cafes that are popular with locals and out-of-towners alike.

Should time allow, Monumento a la Mexicaneidad is a popular attraction that is within walking distance.

Whether you’re traveling for business, pleasure or both, Hotel Lucerna Ciudad Juarez is sure to make your visit to Ciudad Juarez one worth remembering.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Car hire
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish

Location

Full view
42Car recommended
Grade: 42 out of 100
34Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
157Reviews7Q+A14Room tips
Traveler rating
  • 79
  • 33
  • 23
  • 10
  • 12
Time of year
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Language
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Popular mentions
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Most Recent
Gaby R wrote a review Jan 2022
Hobbs, New Mexico19 contributions1 helpful vote
The staff was so helpful. I love the room so clean. I love how so elegante the lobby is. Also they speak English too. The breakfast was so good. Also the bar made great drinks i like the bloody marie highly recommend. You know I think it is a good idea to use your door key to turn on your electricity in your room
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Date of stay: January 2022Trip type: Traveled as a couple
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Goldi L wrote a review Jun 2021
1 contribution
When you do book through airlines, hotels.com,booking.com, expedia etc. You might get a "good deal" but end up with a very basic inferior breakfast from 7-9 am instead of the "real buffet breakfast" as advertised. You are not allowed to pay extra or changefor tje buffet breakfast at all. The hotel once years ago was a great place to stay but with the new management it is not better than any of the other lower priced hotels.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Rather use the lower priced hotels opposite the US Consulate
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Robert H wrote a review Jun 2019
Albuquerque, New Mexico65 contributions61 helpful votes
We came to Mexico for personal reasons and decided to stay at this hotel based on location and photos. However it did not meet our expectations. Pool was very dirty both days we were there and i think something was being built or was broken, not sure what it was. The workers however were very friendly and courteous.
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Date of stay: June 2019Trip type: Traveled with family
2 Helpful votes
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usvartjorge wrote a review Dec 2018
2 contributions
We reserved the standard King room with the Romantic Getaway package for our wedding night. The room was large, very clean, nicely appointed, and beautiful. I would say that it was a good deal for Juarez, considering the quality of the hotel. We did get to the room late, as we were at our wedding past midnight, so you may want to check in and partake of the strawberries and champagne included with the Romantic Getaway near the actual check in time so that the ice isn't melted and the strawberries are at peak freshness. I digress, that was on us for getting in late. Front desk check in took some time, but the staff was very friendly and they all stood up and congratulated my bride and I during our arrival, which was a very nice gesture. We got room service in the middle of the night and the service was quick by hotel standards. The menudo and burritos were excellent, fresh, and restaurant quality even though we had ordered at 3am. The only negative part of our stay was the fee during our breakfast. The Romantic Getaway package includes free breakfast, but during the weekend, I guess they have a regular breakfast bar and then a staffed brunch area nearer towards the entrance to the dining area.They are only separated by a small space, but are a part of the same area. Neither the staff member at the register or the waiter told us that eating from the brunch area would incur an additional charge and there was no clear signage to indicate that either. I'm glad that I got up to break a bill for the tip at the register and was finally informed of my "bill" because I would have otherwise gotten up and walked out on the bill without knowing I owed. Thankfully, I had my wallet on me and settled the bill with our waiter. The food was superb and top quality, but the thought having potentially walked out on our bill was humiliating. Everyone was very nice through the process, but I would have liked to have known before the breakfast/brunch. A few weeks later a representative from the hotel emailed me and asked me about the stay and I mentioned everything here, both the positive and negative, but they only addressed the positive, which let me a bit sore. If I wanted a luxurious getaway in Juarez, this would still be my top choice, but always, always ask for details before eating breakfast, even if your room supposedly includes it.
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Date of stay: September 2018
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Sleep Quality
Trip type: Traveled as a couple
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anlof9 wrote a review Oct 2018
Ensenada, Mexico332 contributions122 helpful votes
Stayed at Hotel Lucerna for 3 nights. Got a double bed room on their topmost floor (8th) overlooking Juarez (south views). The good: - Rooms were spacious. - Kind of clean. - Free parking. The bad: - Pool is cold, as in ice water cold, this was beginning of september and the water was extremely cold. - Dated rooms, bathroom although recently updated needed maintenance. It seems renovation was much cheap touch up for rooms. - Saggy beds. - Expensive room service (not great). - Towels were cheap would expect better ones at a hotel like this one. - No mini bar fridge in rooms (necessary for long stays) We had an issue on our last night with the room next door, they were loud and obnoxious and they're kids kept screaming and yelling, all of this at 10pm+ had to call security twice on them before they finally stopped. Lastly if you travel with small children beware of balconies, they are very dangerous and a small child can fall from them.
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Date of stay: September 2018
Value
Rooms
Service
Trip type: Traveled with family
Room Tip: views looking south
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1 Helpful vote
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jazzmyn56 wrote a review Aug 2018
Pueblo, Colorado5 contributions2 helpful votes
The receptionist both very rude! We asked for 2 double bed on reservation we got a king hard bed! They made our party stay in 2 separate rooms and different floors we paid double. A/c would not adjust and was soooo hot! Considering it being Juarez that hotel needs to be at max $30 a night
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Date of stay: August 2018Trip type: Traveled as a couple
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luckyinstyle wrote a review Jun 2018
Tijuana, Mexico9 contributions3 helpful votes
Very disappointed and dissatisfied with our stay here. The rooms were outdated, the beds are not comfortable, the pillows are old and uncomfortable. Very old air conditioner system with air that made us all sick. The food of the restaurant was very bad, not up to the Lucerna brand of other locations. The staff was not nice or polite in fact they harass us when we complaint about the food of the restaurant. I would not recommend to anyone and will never be back here.
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Date of stay: June 2018
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Trip type: Traveled with family
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teddw2ds wrote a review Jun 2018
Tulsa, Oklahoma142 contributions86 helpful votes
Juarez is not exactly a tourist mecca, so I wasn't quite sure what to expect when staying here. I was most pleasantly surprised. While Juarez itself can be a pretty rough place, this hotel is situated in one of the safer areas, on a wide boulevard and generally more modern businesses. The hotel itself was immaculate, with clean, modern rooms, beautifully maintained grounds, and one of the nicest hotel pools I've seen.
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Date of stay: July 2017
Value
Cleanliness
Service
Trip type: Traveled with family
Room Tip: I would opt for a room facing the pool. The other side faces a busy commercial avenue.
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2 Helpful votes
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Sandra P wrote a review Apr 2018
North Hollywood CA12 contributions4 helpful votes
Great place in the middle of everything . their rooms are clean and very comfortable. the pool and Lounge are also great for relaxing after a long day of business or being out and around with family very highly recommended
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Date of stay: May 2017
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Yepsica M wrote a review Apr 2018
1 contribution
The service was excellent, people at the hotel very kind and helpful, the location of the hotel is key, close to everything I needed. Beautiful room, clean and very comfortable. The people and the food are awesome, I really enjoyed my stay at Juarez
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Date of stay: March 2018
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Trip type: Traveled on business
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PRICE RANGE
$97 - $125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lucerna hotel ciudad juarez, hotel lucerna ciudad juarez
LOCATION
MexicoNorthern MexicoChihuahuaCiudad Juarez
NUMBER OF ROOMS
138
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Frequently Asked Questions about Hotel Lucerna Ciudad Juarez
Which popular attractions are close to Hotel Lucerna Ciudad Juarez?
Nearby attractions include Centro Cultural Paso del Norte (0.6 miles), Pista de Juarez (0.5 miles), and Gran Dunas Casino (0.6 miles).
What are some of the property amenities at Hotel Lucerna Ciudad Juarez?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Lucerna Ciudad Juarez?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Lucerna Ciudad Juarez?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Lucerna Ciudad Juarez?
Conveniently located restaurants include Los Arcos Restaurant, Italia Forno Ristorante, and La Choperia De Cd Juarez.
Are there opportunities to exercise at Hotel Lucerna Ciudad Juarez?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Lucerna Ciudad Juarez?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Lucerna Ciudad Juarez offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Lucerna Ciudad Juarez?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Lucerna Ciudad Juarez?
Many travelers enjoy visiting Magoffin Home State Historic Site (2.4 miles), Chamizal National Memorial (2.2 miles), and San Jacinto Plaza (2.7 miles).
Is Hotel Lucerna Ciudad Juarez accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.