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Quality Inn Ciudad Juarez

Av Paseo de la Victoria 3508 | Fracc. Partido Iglesias, Ciudad Juarez 32528, Mexico
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Quality Inn Ciudad Juarez
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69 Reviews from our TripAdvisor Community

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Showing 43: English reviews
1 review
4 of 5 stars Reviewed June 6, 2016

We stayed here back in the end of Feb to the beginning of March. We drove from Houston to Juarez in my Cadillac truck I was a little worried to taking over to Juarez but the hotel located is very close to the bridge and walking is distance to the consulate. The parking lot it is gated and had security... More 

Helpful?
Thank Fabiola C
Abbiategrasso (MI)
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 30, 2016

Here the breakfast is very poor, in small plastic dishes. A lot of noise in the corridors, sleeping is hard. Close to the hotel there is a restaurant where you are entitled to 10 % discount, but in two weeks they both never applied this discount. The rest is normal, a classic mexican hotel. It's near the US consulate.

Helpful?
1 Thank FTL_LH
laredo tx
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 24, 2016

hidden charges, dirty carpets, noisy A/C, super old tv set with no premium channels only a few local soap and soccer based channels with nothing to watch, broken phone with missing buttons, breakfast is a joke with only loaf bread and bad yogurt and cheap cereal, only two towels with stains, freezing water on pool, horrible breakfast, rude hotel manager... More 

Helpful?
1 Thank jorge f
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 23, 2016 via mobile

Not worth the price. Slow check in & out. Old small towels. Smelly bathroom. Crappy continental breakfast. LATE cleaning service. The pull out couch was old and the mattress was worn out. Also, checked out a day earlier...I paid in dollars, got the money back in pesos and they gave me the currency exchange of the day so they stole... More 

Helpful?
1 Thank Marcela M
Plano, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 15, 2016

The service and reception desk was great. I remember Caroline, she was very sweet but everyone was great! They were all friendly and nice. The "free" breakfast was not my personal favorite but it was sufficient. They had an hot breakfast for a small/nominal fee that my husband loved. Our room was very dark and needed remodeling. The street noise... More 

Helpful?
2 Thank AdeleMarie2017
Las Vegas, Nevada
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 17, 2016 via mobile

This place really impressed me everyone was really nice maid service awesome the doorman went out of his was to help us very clean hotel Only thing I hated was the breakfast it was toast a yogurt cereal bananas a little bit of fruit oj and milk Lacking eggs waffles bacon or sauge even bagels that would make it perfect... More 

Helpful?
1 Thank Freddy R
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 2, 2016

My family and I were bitten by bed bugs during our stay from December 30, 2015 to January 1, 2016. I brought it to the attention of the concierge and yet nothing was done to rectify the situation so we took our belongings and left. I had to throw out my brand new suitcases and other non-washable items.

Helpful?
3 Thank Princess_Mendoza
Fernando S, Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Princess Mendoza: We thank and highly appreciate your comments and we offer a sincere apology for the inconveniences you had, we follow up your inconvenience and honestly, we did not find anything wrong with the room, there was immediately rented and until today we do not have any complained about it. We work hard to make our guests happy... More 

Paragould, Arkansas
1 review
5 of 5 stars Reviewed January 11, 2016 via mobile

I have a great experience wile I stay there this past week , rooms are really clean , nice bed great staff overall, this hotel it's like two blocks from the American counsel and close to all restaurants and las misiones mall , keep the good work guys .

Helpful?
Thank jorge-jara
Fernando S, General Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Jorge-Jara: We thank and highly appreciate your comments and will share it with our entire team. Answers will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. We work hard to make our guests happy and appreciate your feedback! Fernando Sáenz General Manager Quality Inn Ciudad Juárez. More 

Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 27, 2015

The Hotel was very close to the Consulate and I am glad I chose this place and recommend to anyone. However, the Wireless server was poor, the Front desk was not very friendly especially the girl named Carmen, she never made eye contact and had very poor people skills. The other 2 younger girls were just as unfriendly. The 2... More 

Helpful?
1 Thank Luis D
Fernando S, General Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Luis D: Thank you for taking the time to answer the survey about your recent stay at our hotel. We offer a sincere apology for the inconveniences you had. We would have liked to be informed during your stay so we could have fixed it. I would like to inform you that we are making changes on the internet... More 

Portland, Oregon
1 review
4 of 5 stars Reviewed November 9, 2015

Overall good place to stay, room was nice. The only 2 complaints i have are the continental breakfast and the receptionists. They could use quite a bit of training from the bell boys on customer services.

Helpful?
Thank marisola1232015
Fernando S, General Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Marisola: Thank you for taking the time to answer the survey about your recent stay at our hotel. First of all I would like to offer a sincere apology for not complying with your expectations in relation to the Continental breakfast, which consists of 3 different season fruit, 5 types of cereals, yogurt, white and wheat bread, butter, jam,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Continental breakfast includes, American breakfast have an extra cost. ... more   less 

Additional Information about Quality Inn Ciudad Juarez

Address: Av Paseo de la Victoria 3508 | Fracc. Partido Iglesias, Ciudad Juarez 32528, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range: $62 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Ciudad Juarez 2.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Quality Inn Ciudad Juarez Hotel Ciudad Juarez
Ciudad Juarez Quality Inn
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