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Wonderful friendly very helpful staff. Clean and breakfast was amazing, they were very accomodating to our sons needs. Slow to shopping centre for water and other supplies, we didn't use the pool because it was not warm enough to take a swim but it looked...More
Unfriendly employees, the pizza order from room service was cold. We complained and we got a hot pizza back from the microwave. Which resulted in a whet pizza, I would not have served this dish to my dog.
We asked for advice how to visit...More
This nice looking hotel is located in sketchy area and on a busy street. We had two rooms, one facing ( empty ) swimming pool area and another facing busy street. Room facing the street was noisy all night from the traffic which made it...More
This was the sixth or so time that I've stayed at this hotel. While the facilities are generally nice and somewhat upscale, there's still some room for improvement.
My room had recently been refreshed with laminate flooring, a nice touch. The bathroom was tired with...More
Response from Alex M, Gerente at Palacio Azteca HotelResponded April 5, 2017
Thank you very much for your extensive and specific comments, we certainly welcome them and take all of them bear in mind. As you surely appreciated along with the remodeling of the corridors we are working to make the internet signal stronger and better, we...More
Very good but the wifi doesn't work in room only in the lobby,called the front desk said they would reset the system but did not work. There internet system must be outdated because I have stayed here before , a year back and had the...More
Thank Peter M
Response from Alex M, Gerente at Palacio Azteca HotelResponded February 25, 2017
Thank you for choosing Hotel Palacio Azteca as your home when you visit Tijuana and for your comments. We are aware of the internet issues and have addressed them by installing a whole new internet system as part of a major remodel currently...More
$55 - $177 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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