We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

City Express Tijuana Insurgentes

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
City Express Tijuana Insurgentes
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"name":"ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

151 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 18: English reviews
Los Angeles, California
1 review
5 of 5 stars Reviewed August 14, 2016

A part from not being permitted to check in early it was a very pleasant stay. I arrived in Tijuana ahead of schedule. I had hoped to have checked in a bit early to get some work done. But the very "Cold and indifferent response" I got from the senior desk receptionist suggested clearly that I was not welcome in... More 

Review collected in partnership with this hotel

Helpful?
Thank 842carlv
Los Angeles, California
1 review
3 of 5 stars Reviewed August 10, 2016

The hotel change me the double bed for one bed and a sofa bed. The bed was good but the sofa bed was really bad and duty but the rest of the things were good i really like the hotel but they didn't respect my reservation of two beds room.

Review collected in partnership with this hotel

Helpful?
Thank 427marlenev
Napa, California
1 review
5 of 5 stars Reviewed June 29, 2016

I always stop there when I'm in TJ the staff are professional and the hotel is clean the free breakfast is OFF THE HOOK! Wide selection of breakfast and good coffee. The bed sheets are superstar and the hotel rooms smell super clean

Review collected in partnership with this hotel

Helpful?
Thank 973rubenv
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 25, 2016 via mobile

The location is very convenient. This is a newer hotel with modern decor. The room was clean and comfortable. The only downside was there was no coffee maker, microwave, or refrigerator in the room. The complimentary continental breakfast was good and the staff was very helpful. We will definitely keep this as an option for our next visit.

Helpful?
Thank Alicia M
Huntington Park, California
1 review
3 of 5 stars Reviewed June 7, 2016

The room smelled like sewer as soon as I opened the room. The toilet got clogged, the phone in the room didn't function to call the front desk. The lady who assisted us when we first arrived was rude. Her attitude was not very kind. I don't understand why the quality seems to be so poor. I have stayed there... More 

Review collected in partnership with this hotel

Helpful?
Thank linda524215
Salinas, California
1 review
5 of 5 stars Reviewed April 27, 2016

I like the service they give me...and i love the rooms there clean nice and I love breakfast is good,and i like customer services.. the only thing need little more inglish channels because sometime there people the they can understand spanish...

Review collected in partnership with this hotel

Helpful?
Thank 136esperanzac
Alan T, Guest Relations Manager at City Express Tijuana Insurgentes, responded to this review

Dear 136esperanzac, Thank you for your valuable comments. We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service offered by athe hotel. Regarding the T.V. channels , thank you for taking the time to voice your concerns and sharing your valuable feedback. It is through such communication that we are given an opportunity to assess... More 

2 reviews
4 of 5 stars Reviewed April 27, 2016

Clean, new, excellent service, they have free breakfast, and not just coffee and bagels, real food like eggs, beans, fruits and toast. Price is good, all the employees are very friendly and helpful. It's my favorite hotel in Tijuana, the only problem is the entrance, is kind of weird to enter but is because the streets have this "smart" design... More 

Helpful?
Thank Kary M
Alan T, Guest Relations Manager at City Express Tijuana Insurgentes, responded to this review

Dear Kary M, Thank you for taking the time to share your comments with us further to your visit over the Holidays. We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service offered by all the colleagues. We’re also glad to know that our food exceeded your expectations. We hope to have the pleasure of... More 

Celaya, Mexico
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

Nice hotel. Very hard to get there. If you don't have a Gps you will not get there and the hotel doesn't have a large sign. Breakfast is good. Could be better. We had cold beans and cold chilaquiles...The rooms are small. All night we had a noise in the bathroom.

Helpful?
Thank Ana G
marlen c, Guest Relations Manager at City Express Tijuana Insurgentes, responded to this review

Dear Ana, First I want to apologize for any inconvenience during your stay, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to maintenance, who will be working on better training and meet the quality standards Hotels City. I hope to give us the chance to have it again... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 23, 2015

Despite that it is quite a ways to the Downtown area, this is a great place to stay. It is designed pretty much for those traveling on business, but if you need modern amenities and a very simple place to stay, this is the place. I have to mention that their prices are reasonable too. They have a fitness center,... More 

Helpful?
Thank Ismael M
marlen c, Guest Relations Manager at City Express Tijuana Insurgentes, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Pleasanton, California
Level Contributor
748 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 642 helpful votes
1 of 5 stars Reviewed June 7, 2015

To keep the story short, we booked a room (through Expedia), arrived late, the hotel had our reservation confirmed in their computer system but they refused to honor it saying they don't have available rooms. Frankly, with all computer systems and on-line bookings, I haven't seen a hotel not honoring a confirmed reservation in years, so I can't even imagine... More 

Helpful?
2 Thank heckfy
Ernesto H, Gerente at City Express Tijuana Insurgentes, responded to this review

Dear Guest, I need mor information about your reservation, Name, Dates, How many reservations? and if you have confirmation number Thanks, More 

Questions? Get answers from hotel staff and past guests. Ask a question

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (5)
Viewed
Room/Suite (3)
Viewed
Dining (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Room/Suite (3)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Tijuana hotels
3.3 mi away
Fiesta Inn Tijuana Otay
Fiesta Inn Tijuana Otay
#2 of 45 in Tijuana
4.0 of 5 stars 226 reviews
5.6 mi away
Hotel Real del Rio Tijuana
7.0 mi away
Hotel Ticuan
Hotel Ticuan
#5 of 45 in Tijuana
4.5 of 5 stars 212 reviews
Show Prices
Show Prices
Show Prices
5.9 mi away
Palacio Azteca Hotel
Palacio Azteca Hotel
#13 of 45 in Tijuana
4.0 of 5 stars 163 reviews
5.3 mi away
Hyatt Place Tijuana
Hyatt Place Tijuana
#1 of 45 in Tijuana
4.5 of 5 stars 272 reviews
4.5 mi away
Tijuana Marriott Hotel
Tijuana Marriott Hotel
#3 of 45 in Tijuana
4.5 of 5 stars 481 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms

Additional Information about City Express Tijuana Insurgentes

Address: Blvd. insurgentes No. 5950, Tijuana 22210, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $61 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Tijuana Insurgentes 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Odigeo, Travelocity, HotelTravel.com and Hotwire so you can book your City Express Tijuana Insurgentes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Best Value Hotel in Tijuana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay