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$96
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Room & Suite (45)
Dining (14)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tijuana Marriott Hotel
Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 69 hotels in Tijuana
Location
Cleanliness
Service
Value
Travelers' Choice
Located in Tijuana, elegantly-appointed Tijuana Marriott Hotel is Mexico's premier hotel. Our property is situated in close proximity to the Tijuana business district, Rio Shopping Center and many of the local area's best sites and attractions. When you stay at our hotel in Tijuana near Tijuana Country Club, be sure to take advantage of our modern restaurants, state-of-the-art fitness center, beautiful pool and comfortable bedding!
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Full view
Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Vending machine
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
79Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
Contact
Boulevard Agua Caliente No. 11553, Tijuana 22420 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $17/day
716Reviews32Q+A100Room tips
Reviews
Traveler rating
- 425
- 184
- 61
- 19
- 27
Time of year
Traveler type
Language
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- English
Popular mentions
This is a 4 star business class hotel in Tijuana. It had a nice swimming pool and sundeck area, an executive level with a dining room, complementary drinks and a big restaurant with really quite nice food. Service was great and most of the staff spoke English. There was a big shopping center and movie theater within walking distance along with a number of restaurants. We walked after dark and except for crazy traffic felt perfectly safe. For longer trips they had a complementary shuttle service especially to and from the weight loss clinics. Weight loss surgery is big in Tijuana and I would say there were always 15 or 20 patients with their partners in the hotel. They have a special menu for weight loss people almost all of whom were from the US or Canada. As a tourist I would look elsewhere but for surgery or business this is a nice hotel.…
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Date of stay: February 2020Trip type: Traveled on business
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Ricardo Luna, Other at Tijuana Marriott Hotel
Responded 2 weeks ago
we really appreciate your visit to Marriott we are glad to read that you had a nice stay among us we wish you nothing but the best for these 2021.
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This is the best place in Tijuana, from Las Vegas Nevada we know great service. Top of the line from the drive up to the check in. The restaurant awesome service. Rooms are clean and comfortable, the bar great to watch football and have cocktails
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Date of stay: December 2020Trip type: Traveled with family
Helpful
Response from Ricardo Luna, Other at Tijuana Marriott Hotel
Responded Dec 3, 2020
muchas gracias por sus amables palabras hacia nuestro servicio caballero, sobre todo cuando vienen de alguien que no solo conoce pero tambien vive el servicio al vivir en una ciudad como Las Vegas Nevada, estamos para servirle y solo nos queda el deserale unas felices fiestas, hasta pronto.
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We have stayed here before so this is a bitter moment. I had other reservations for this place but ended up cancelling moving them to Fairfield Inn in the same City. First, we parking in their parking structure went all the way to the top to avoid getting hit. Well, the elevator was broken. When we made it to the bottom I asked the parking attendant why the elevator wasn’t working and her nonchalant unapologetic response was “it’s been like that” and “I don’t know why”. Second, I vented with one of the staff that opens the door. I said, why don’t your elevator working, I had to carry all this from the top floor. His response was “you should’ve stopped here first” which didn’t sit well with me. In addition, I called ahead of time to verify the pool was heated. The front desk told me That the pool was in fact heated to 80 degrees. I changed my kids into their swimsuits and we went down to enjoy a few hours. Well, the pool is not heated. We ended up just sitting in the jacuzzi. Furthermore, the shower curtain was held in place with pieces of wood wedging. WTH is up with that? Smh. Finally, I requested an ice bucket. 30min later it did not arrive and I had to leave. I called the front desk and reminded them. I asked if they could place the ice in my cooler because I had perishable items. Well, a few hours later when I returned to the room they placed the ice in a bucket on top of a table. Of course it was no longer ice. I had to roll my cooler to the first floor and ask for ice. Which is fine. But just the overall experience wasn’t what I was used to from a Marriott. …
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Date of stay: November 2020Trip type: Traveled with family
Helpful
Response from Ricardo Luna, Other at Tijuana Marriott Hotel
Responded Nov 24, 2020
Gracias por visitar Marriott, disculpe usted los inconvenientes encontrados en su ultima visita a nuestra propiedad, me informa mantenimiento que el elevador se encontraba en un servicio de mantenimiento profundo ( varios dias ) ya que estuvo fuera de servicio por los casi 3 meses que el hotel estuvo cerrado, disculpe usted que la alberca no estaba lo suficientemente caliente y sobre el hielo, todas nuestras maquinas tienen que estar fuera de servicio a causa de la pandemia por lo cual es algo lento el y asi se seguira hasta nuevo aviso, agradecemos de su amable visita y pedimos una sincera disculpa .
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Since the time that we drove in, I was amazed by the excellent service, proper manners and the warm welcoming from every single staff member that I had interaction with. In less than 10 minutes,the Bellboy was taking us to our room, letting us know about restaurant hours, room service and additional services that they offered. We stayed in a nice big cozy 2 bedroom with a great view of the golf course, pool and tennis court. Every single employee was helpful, happy and super polite. After we settled down, we went to dinner to a place near the hotel and on our way back we experienced the warming welcome one more time. We stayed for 2 nights and our check out day was on a Sunday. Luckily we could enjoy the amazing Sunday Brunch. At the restaurant we had 3 waitresses that took care of us a 100%. The food was excellent, They served delicious fruit, spicy but delicious aguachile and of course, mimosas and great coffee. We will be back in San Diego and TJ and for sure we will stay at the Marriot again. Impossible not to want to experience the great service, happiness and commitment of the staff.…
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Date of stay: July 2020
Rooms
Location
Service
Helpful
Response from Ricardo Luna, Otro at Tijuana Marriott Hotel
Responded Aug 19, 2020
the pleasure was all our , thanks you very much for your kinds words towards our service, cant wait to have you back at Marriott, thanks .
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A great time again at my favorite place in Tijuana ,total relaxation was the objective and it was fulfilled as expected, amid the whole pandemic situation the staff at the hotel goes above and beyond to make sure your stay is a pleasant one. Many challenges have to be faced but everyone does their best to make you feel safe , continuous cleaning and full use of PPE for everyone's benefit is observed throughout the Hotel. I actually stay most of the week in the hotel , my car was in the garage for some repairs and I needed to just relax and enjoyed the pool and Jacuzzi ,with great service like food and drinks poolside and excellent room service for late snacks , people in all the departments were happy to help and responded questions quickly when needed. The level of service and attention to details makes Marriott-Bonvoy Tijuana Hotel the place to be while you are in town. Especial thanks to the guys at the door and the waiters in the restaurant and bar. Saludos Angel, Raul, Ramon and thanks to all the great staff . from a long time Premier plus member .…
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Date of stay: July 2020
Value
Cleanliness
Service
Room Tip: I always ask for a room in the 10 floor ,to be close to the executive lounge .
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Helpful
Response from Ricardo Luna, Otro at Tijuana Marriott Hotel
Responded Aug 19, 2020
thank you for choosing Marriott, and for your kind words towards our service i will pass these comments along to my fellow co-workers, thanks for staying at our hotel while visiting Tijuana.
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PRICE RANGE
$108 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott tijuana hotel tijuana, tijuana marriott
FORMERLY KNOWN AS
Emporio Tijuana
LOCATION
MexicoBaja CaliforniaBaja California NorteTijuana
NUMBER OF ROOMS
210
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Claim Your Listing Frequently Asked Questions about Tijuana Marriott Hotel
Which popular attractions are close to Tijuana Marriott Hotel?
Nearby attractions include Estadio Caliente Xoloitzcuintles (0.5 miles), Fox in a Box Tijuana (0.6 miles), and El Enchiloso (0.4 miles).
What are some of the property amenities at Tijuana Marriott Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Tijuana Marriott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tijuana Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Tijuana Marriott Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Tijuana Marriott Hotel?
Conveniently located restaurants include Churrascaria Do Brasil, Los Arcos, and La Espadana.
Are there opportunities to exercise at Tijuana Marriott Hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Tijuana Marriott Hotel have an airport shuttle?
Yes, Tijuana Marriott Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tijuana Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Tijuana Marriott Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Tijuana Marriott Hotel?
The staff speaks multiple languages, including English and Spanish.