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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 10/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tijuana Marriott Hotel
Updated 10/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 77 hotels in Tijuana
Location
4.3
Cleanliness
4.5
Service
4.5
Value
4.2
Located in Tijuana, elegantly-appointed Tijuana Marriott Hotel is Mexico's premier hotel. Our property is situated in close proximity to the Tijuana business district, Rio Shopping Center and many of the local area's best sites and attractions. When you stay at our hotel in Tijuana near Tijuana Country Club, be sure to take advantage of our modern restaurants, state-of-the-art fitness center, beautiful pool and comfortable bedding!
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Vending machine
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
88Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
Contact
Boulevard Agua Caliente No. 11553, Tijuana 22420 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $30/day
729Reviews40Q+A100Room tips
Reviews
Traveler rating
- 431
- 189
- 61
- 20
- 28
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
I would avoid this hotel at all cost. Rooms are extremely outdated, nothing worked. Electrical nightmare. Many of the staff were very rude, some were as nice as can be. Many uncharges. The Location is close to nothing. Outrageous charge on breakfast that you have no idea about until after.
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: Avoid this hotel while staying in Tijuana.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The buffet breakfast is good, he highly recommends it, Candy and Maria's attention is excellent, Marcos' station is excellent, I recommend the egg's with machaca with green sauce have a good level of spyce be careful, he is also very kind. Thanks!
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed in this hotel for 2 nights in May 2022. Do not believe the glowing reviews below. The positives. 1 Nice , full service restaurant attached to the hotel. 2. Room is well lit and wll illuminated. 3. Free water bottles provided. The Negatives 1. There is too much noise all day, all night long. Feels like a school dormitory room than a 3 star hotel. The housekeepers talk - all day long - in the alleyways at top of their voice. One can hear the vaccum cleaner runnning whole day long from 10 am to midnight without stop. After midnight, one can hear the other guests coming in and out, banging doors or talking in alleyways. I could not sleep for 1 single minute despite paying 200 usd a night. 2. The front desk is extremely unfriendly. I tried to talk to the manager several times, but no one ever was availble to speak to me. The guards guarding the hotel behave as if they are guarding military base camp. They are over ethuthiastic and very very very hostile towards guests. I stayed in 3 more hotes in Tijuana during same months. None of the other hotels had such kind of hostile guards as this hotel. 3. The intertet connection kept buffering off every few minutes. 4. Hot water shower pressure was only a dribble/some drops of water . 5. There is a starbucks attached to the hotel but it serves only black coffee. It has no machines to serve anything else. I almost laughed when he told me that. 6. The gym equipment was ok, but had no air conditioning . 7. The location is far from everything. No other restaurants or eateries of coffee shops nearb, expect at 15 miute walk. 8. The rooms looks old and dated. 9. No charging points for cellphone or laptop near the bed. ( only at the front desk). 10. If you are not a Marriott Bonvoy subscriber, you are given step -fatherly treatment by the hotel. As if you are garbage. Will I return? No Do I recommend? This is a hard one. Almost all hotels in this city are horrible as per world standards. ( I am staying in 3/4 hotels a month, 12 months a year, across the planet, because of work). Frankly, I do not recommend, this hotel. I hope you found my review helpful. In case, you did, please do not heistate to click on 'I found the review helpful" tab. Thanks…
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Date of stay: May 2022Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: 508, 519 are better located or rooms ending with these digits
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed here for 4 nights on a business trip. The rooms are held simple and are a bit dated regarding furniture but everything is well maintained and cleanliness is very good. The breakfast is great and the restaurant and bar in the evening is also very good.
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Date of stay: April 2022Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed there just recently and wanted to point out that the staff was pretty attentive EXCEPT for Ricardo who works the front area/bellboy/entrance. He was very rude when I asked simple questions regarding taxis & location. Interrupted me several times before I could finish a sentence & had a bad attitude. He ran off to the front desk manager to save himself incase I complained and when i saw that, I had to approach. After explaining what happened and how I was treated to the front desk manager infront of Ricardo, Ricardo just stared at me. No remorse, no apology, nothing. Very rude! On the other hand, the manager was very apologetic & did a great job providing customer service. Food was good and beds were very comfortable.
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Date of stay: January 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I travel to Tijuana often and always stay at this hotel. After 4 years of visiting, I have never been disappointed. I would like to highlight that the staff at this hotel go above and beyond most other hotels, Specifically staff members like Antonio, who always offer a heartfelt fist bump at the bar and at breakfast, Raul who (after several years) still recognizes me every time i sit down at the restaurant. Alfredo who has a fantastic sense of humor, and Francisco, Yajaira and Renata at the front desk who have the patience of saints and clearly have very kinds hearts. In case you haven't been told this today, you're all doing a great job!
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Date of stay: June 2021Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is in a nicer part of town. Classic business hotel, rooms are a bit dated. Keep in mind that with covid protocols.. - the lounge is closed (so don’t factor that into your choices) - for titanium elite members. they are offering some sort of free breakfast. Tried to use it, but the staff in the buffet didn’t know what that was, so I just paid for the breakfast. Also they offer some free drinks, but the bar was a 45 minute wait to get in, so I passed. Net net, you may be challenged using your benefits. With those details. It’s a solid choice. I would stay there again if aligned to a Marriott property. Couple other things.. - it’s a good 10 minute cab ride from the downtown area (which depending on your preference is a good thing) - there are a couple upscale bars (onyx) and restaurants around - there is a fairly large casino nearby if that’s your thi…
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Date of stay: May 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ricardo Luna, Other at Tijuana Marriott Hotel
Responded May 24, 2021
muchas gracias por su amable vista a Marriott y sus amables palabras sobre nuestro servicio, esperamos volver a verle muy pronto, muchas gracias.
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Great, friendly and helpful staff! They go out of their way to help. Some hotels are solid in one or two areas, but this one was great all the way around. The restaurant was outstanding and they knew my name and my breakfast order after the first time. If you only know a little Spanish, no problem. Most all of the employees know English well. My wife had surgery while we were there. The staff catered to her and made sure she was comfortable. They even went out and brought her soup from El Rodeo! The sight seeing tours are great too. Ask the guys downstairs to set up a tour with Fransisco! You won't be disappointed.
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Date of stay: April 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ricardo Luna, Other at Tijuana Marriott Hotel
Responded Apr 11, 2021
Thanks for all of your kind words about our service here at Marriott and of course for choosing us for your stay, can’t wait to have you both return, thanks.
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I’ve stayed here multiple times over the past couple of years. It is a decent hotel and has everything you need such as a restaurant, bar, pool, Gym. Rooms are adequate and very clean. What really stands out about this place is the staff and how they go out of their way for you. I highly recommend if you are in the Tijuana area to stay here.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ricardo Luna, Other at Tijuana Marriott Hotel
Responded Mar 8, 2021
muchas gracias por su amable visita a Marriott, estamos para servirle, saludos y hasta pronto.
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This is a 4 star business class hotel in Tijuana. It had a nice swimming pool and sundeck area, an executive level with a dining room, complementary drinks and a big restaurant with really quite nice food. Service was great and most of the staff spoke English. There was a big shopping center and movie theater within walking distance along with a number of restaurants. We walked after dark and except for crazy traffic felt perfectly safe. For longer trips they had a complementary shuttle service especially to and from the weight loss clinics. Weight loss surgery is big in Tijuana and I would say there were always 15 or 20 patients with their partners in the hotel. They have a special menu for weight loss people almost all of whom were from the US or Canada. As a tourist I would look elsewhere but for surgery or business this is a nice hotel.…
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Date of stay: February 2020Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ricardo Luna, Other at Tijuana Marriott Hotel
Responded Jan 4, 2021
we really appreciate your visit to Marriott we are glad to read that you had a nice stay among us we wish you nothing but the best for these 2021.
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PRICE RANGE
$134 - $175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott tijuana hotel tijuana, tijuana marriott
FORMERLY KNOWN AS
Emporio Tijuana
LOCATION
MexicoBaja CaliforniaBaja California NorteTijuana
NUMBER OF ROOMS
210
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Claim Your Listing Frequently Asked Questions about Tijuana Marriott Hotel
Which popular attractions are close to Tijuana Marriott Hotel?
Nearby attractions include Estadio Caliente Xoloitzcuintles (0.5 miles), Fox in a Box Tijuana (0.6 miles), and El Enchiloso (0.4 miles).
What are some of the property amenities at Tijuana Marriott Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Tijuana Marriott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tijuana Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Tijuana Marriott Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Tijuana Marriott Hotel?
Conveniently located restaurants include Condimento Restaurant, Churrascaria Do Brasil, and Los Arcos.
Are there opportunities to exercise at Tijuana Marriott Hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Tijuana Marriott Hotel have airport transportation?
Yes, Tijuana Marriott Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tijuana Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Tijuana Marriott Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Tijuana Marriott Hotel?
The staff speaks multiple languages, including English and Spanish.