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Tijuana Marriott Hotel

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462 Reviews from our TripAdvisor Community

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Showing 361: English reviews
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I stayed at this facility last week due to her having surgery. From the beginning, the staff displayed impeccable customer service. From Ricardo over the concierge to Mr. Frank G. , who was over the restaurant. The rooms were excellent. The lunch and evening food was ok. But it is a must that you experience the breakfast.... More 

Helpful?
Thank Sigeric S
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest we sure appreciate thet you and your Wife had stay here among us at the Marriott Tijuana , and thanks for your very kind words about Frank and yourstruly , we sure hope you all back at home , dont forget to keep changing the world through them kids , hope to get to have you back one... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The hotel is as expected considering it's a Marriott. However the administration decided not to give the Triple A discount because they were full...I never heard such a policy. This is the only reason I am giving them a 3-star.

Helpful?
Thank Evelyn A
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thanks for staying at Marriott Tijuana , hope to have you back . More 

Chino Hills, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is beautiful, easy parking and walk to the lobby. The room was impeccable. Great customer service. We were welcomed and taken to our room by Federico, the bellboy. Love the atmosphere. A little difficult to access on the road as construction is going on around the area.

Helpful?
Thank EAYs
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thanks for having stay at Marriott Tijuana we sure hope to have you back soon . More 

Kendall Park, New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Professional and polite staff that anticipate every need. At this hotel, the customer is truly the person that matters. Our family traveled to Tijuana from northeast US for our son's wedding. Could not have felt more welcome. The banquet hall was beautifully decorated. Through out the ceremony, party and stay in general friendly staff were always at hand to make... More 

Helpful?
Thank Steven L
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A business colleague and I stayed here while visiting a customer. I contacted the hotel prior to arrival to make taxi arrangements to visit our account. The concierge handled everything. Had us picked up at hotel and at customer location. The fares were very reasonable and the drivers were extremely courteous. The cars were large and clean. When we arrived,... More 

Helpful?
Thank Carol M
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Ms Carol , thank you very much for having stay at the Tijuana Marriott and for allowing us to be at your service wea are glad to know everything went well , hope to see you soon . More 

1 of 5 stars Reviewed 2 weeks ago via mobile

I have had a horrible experience with OCC and the Marriott . Months ago OCC told me to book my room with the Marriott and I would get the discounted rates of $50.00 per night I get her and the Marriott is charging me $165 and OCC and Marriott will do nothing to fix it they will just take advantage... More 

Helpful?
Thank heather f
justkera1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My sister and i stayed at this beautiful property from July 6-11. I rarely leave reviews because i work in the hospitality/hotel industry myself so i am hard to impress. From the time we checked in to the time we checked out everything was amazing. The hotel is very clean and well maintained. Service was impeccable. I have to make... More 

Helpful?
Thank justkera1
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thanks for such an amazing review we sure hope to have you back soon and thanks for staying at Marriott Tijuana More 

Cleveland, Ohio
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were so pleasantly surprised be the courteous treatment we received when we stayed here. Everything was impeccably clean. We felt safe and the staff was especially kind when they learned that I was there on a medical tourism jaunt. I would absolutely recommend this hotel.

Helpful?
Thank italia9970
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

dear guest glad to have had you here with us , we are please to know that you had a good time at our hotel , we hope to have you back soon . More 

Norman
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Before we even walked in the door, we were courteously greeted and felt welcome by the doormen. While one helped us from our car, the other took our bags and escorted us to the desk where our check-in was quick and pleasant. Our bags were carried to our room, we were shown all amenities, and offered complimentary bottled water. The... More 

Helpful?
Thank Terry W
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I was greeted at the car and immediately checked in. Front desk agent was terrific answering all my questions. Frank at the restaurant was amazing and accommodating and was extremely friendly. The concierge was also fantastic. The rooms were clean and comfortable. Pool was staffed, comfortable and clean.

Helpful?
Thank Jenna L
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thanks for staying at the Tijuana Marriott , we sure hope to have you back soon . More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Condimento Restaurant
Condimento Restaurant
Cuisines: Mexican
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Tijuana Marriott Hotel

Address: Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $144 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tijuana Marriott Hotel 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Marriott Tijuana Hotel Tijuana
Tijuana Marriott
Hotel Style:
#1 Family Hotel in Tijuana
#2 Romantic Hotel in Tijuana
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