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Tijuana Marriott Hotel

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470 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Fort McMurray, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Tijuana Marriott Hotel for 4 days in August. Right from arrival to departure the customer service was outstanding and professional. The room was large and immaculately cleaned. The restaurant and room service was great. If I ever return to Tijuana this hotel would be my hotel of choice.

Helpful?
Thank Winnie211
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thanks for having stay at te Marriott Tijuana and for letting us know about your stay among us we sure hope to have you back among us son . More 

Springville, Utah, United States
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a typical Marriott and with great service. The desk staff and concierge were highly attentive. Even got my shoes shined for free by the bell staff! The property is mid-range in terms of new and trendy. A/C and Wi-Fi worked great. Comfy bed. Very nice restaurant with breakfast buffet-- excellent traditional Mexican dishes. I'll go back.

Helpful?
Thank Russ W
Alejandra M, General Manager Assistant at Tijuana Marriott Hotel, responded to this review

Dear Russ, We are very ha`ppy to hear that you had a good time at out property! Thank you for sharingyour comments about our Staff and Concierge person. We will share this with them. It a pleassure to hear that you are coming back in your next trip to this beautiful City!. See you next time! More 

New Philadelphia, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I just want to say what a treasure you have in Ricardo. He went above and beyond the whole time we stayed at the hotel. He happened to be working each day we were there and he would not let us lift a finger. He was everywhere, all the time.....I truly hope he is appreciated because he is definitely an... More 

Helpful?
Thank chudnall64
Alejandra M, General Manager Assistant at Tijuana Marriott Hotel, responded to this review

Dear valued guest, We do appreciate your kind comments about our Staff customer service specially your kind review about Ricardo! Rest assured that Marriott Tijuana recognize the big effort he does everyday to meet expectations of every single guest. We hope to see you coming back soon in your next trip to this beautiful city! Greetings!!! More 

Dublin, Georgia
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My wife,and I stayed at the Marriott in Tijuana for four nights. The service staff were wonderful. The room was rated at 5 stars but was basically a 3 star room by American standards. You really don't have much to choose from in Tijuana so it's in the top 3 definitely. The only problem we had was we were supposed... More 

Helpful?
Thank Giddensfamily
Alejandra M, General Manager Assistant at Tijuana Marriott Hotel, responded to this review

Dear Giddens Family, We apologize that you had to go through this uncomfortable situation, we always take care of our guests according to every benefit in reservation. As we strive to deliver a flawless guest experience, we would like to express that our Hotel was in high occupancy that weekend and there were more guests waiting for their room for... More 

Tampa, Florida
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was utilized by the surgery center, but we were hardly disappointed. The staff is completely customer service oriented and always willing to help! The rooms clean, though somewhat dated to US standards for Marriott. The food choices were impeccable. Common areas open, clean and again, Marriott staff were available for any needs/wants.

Helpful?
Thank CasaleEM
Alejandra M, General Manager Assistant at Tijuana Marriott Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us about your last stay, we have shared you kind comments about our Hotel facilities out General Manager it will help us to improve our Service and Hotel. We appreciate your comments about our Great Staff and Food Service, we hope to see you coming back soon! More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I stayed at this facility last week due to her having surgery. From the beginning, the staff displayed impeccable customer service. From Ricardo over the concierge to Mr. Frank G. , who was over the restaurant. The rooms were excellent. The lunch and evening food was ok. But it is a must that you experience the breakfast.... More 

Helpful?
Thank Sigeric S
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest we sure appreciate thet you and your Wife had stay here among us at the Marriott Tijuana , and thanks for your very kind words about Frank and yourstruly , we sure hope you all back at home , dont forget to keep changing the world through them kids , hope to get to have you back one... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is as expected considering it's a Marriott. However the administration decided not to give the Triple A discount because they were full...I never heard such a policy. This is the only reason I am giving them a 3-star.

Helpful?
Thank Evelyn A
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thanks for staying at Marriott Tijuana , hope to have you back . More 

Chino Hills, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

The hotel is beautiful, easy parking and walk to the lobby. The room was impeccable. Great customer service. We were welcomed and taken to our room by Federico, the bellboy. Love the atmosphere. A little difficult to access on the road as construction is going on around the area.

Helpful?
Thank EAYs
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thanks for having stay at Marriott Tijuana we sure hope to have you back soon . More 

Kendall Park, New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2016

Professional and polite staff that anticipate every need. At this hotel, the customer is truly the person that matters. Our family traveled to Tijuana from northeast US for our son's wedding. Could not have felt more welcome. The banquet hall was beautifully decorated. Through out the ceremony, party and stay in general friendly staff were always at hand to make... More 

Helpful?
Thank Steven L
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear guest thanks for staying at Marriott Tijuana hope to have you back soon More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

A business colleague and I stayed here while visiting a customer. I contacted the hotel prior to arrival to make taxi arrangements to visit our account. The concierge handled everything. Had us picked up at hotel and at customer location. The fares were very reasonable and the drivers were extremely courteous. The cars were large and clean. When we arrived,... More 

Helpful?
Thank Carol M
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Ms Carol , thank you very much for having stay at the Tijuana Marriott and for allowing us to be at your service wea are glad to know everything went well , hope to see you soon . More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Condimento Restaurant
Condimento Restaurant
Cuisines: Mexican
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Tijuana Marriott Hotel

Address: Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $144 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tijuana Marriott Hotel 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Marriott Tijuana Hotel Tijuana
Tijuana Marriott
Hotel Style:
#1 Family Hotel in Tijuana
#2 Romantic Hotel in Tijuana
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