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Hacienda del Rio

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Blvd Rodolfo Sanchez Taboada 10452, Tijuana 22320 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$80
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Free cancellation until 12/15/20
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Traveler (38)
Room & Suite (25)
Pool & Beach (2)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 11/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda del Rio
Updated 11/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 69 hotels in Tijuana
Location
Cleanliness
Service
Value
With the best location in the Diamond Zone of the City of Tijuana (Zona Rio) in the heart of the Financial and Gastronomic District Just 15 Minutes from the Tijuana International Airport and the Garita de San Isidro, Near Plaza Rio, Tijuana, Downtown Cultural Tijuana, Estadio Caliente (Xolos), Casino Caliente, Club Campestre (Golf) and Mercado Hidalgo
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Kids stay free
Airport transportation
Banquet room
Meeting rooms
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Car hire
Taxi service
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun umbrellas
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Telephone
Cable / satellite TV
Flatscreen TV
Wardrobe / closet
Bottled water
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish
354Reviews16Q+A24Room tips
Traveler rating
  • 132
  • 94
  • 60
  • 33
  • 35
Time of year
Traveler type
Language
Selected filters
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  • English
Popular mentions
Ivan Martinez wrote a review Nov 2020
Los Angeles, California6 contributions
We stayed here for 2 days, first day was wonderful, but second day was terrible, there was no hot water at all 1/2 an hour before check out, they said that once it was fixed that we only had an hour to check out. The maintenance employee even confirmed that there was no hot water. The hotel offered NO compensation at all for the inconvenience, they just offered another room to shower. It was take it or leave it offer, what kind of customer service is that for a 4 start hotel.
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Date of stay: November 2020Trip type: Traveled with friends
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Tatiana Fuentes wrote a review Sep 2020
5 contributions2 helpful votes
BEWARE! This establishment do not change their bedding between customers. I found a pair of baby socks in my bed in between my sheets, I gave them the Benefit of the doubt but the next morning I found the 2nd sock. while I was laying in it. I also found a toy on the floor and conditioner on the shower door. I brought this up to management and I did not even receive an apology. In no way did they try to correct this or compensate me for the unsanitary conditions, especially during the Covid times.
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Date of stay: September 2020Trip type: Traveled with family
2 Helpful votes
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Andres041700 wrote a review Aug 2020
1 contribution1 helpful vote
Worse hotel, beds have blood spots, a/c doesn't work... poor customer service, the rooms didn't have refrigerator, nor microwave, they are very little, ppl up at 6 am, knocking doors for room service... horrible
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Review collected in partnership with this hotel
Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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chicanrican9 wrote a review Jun 2020
1 contribution
Very nice hotel. Ive stayed there many times. Staff is very hospitable. I have recommended to family and friends. Felt very secure there. There is alot to do and alot of places to eat good seafood. Awesome
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Review collected in partnership with this hotel
Date of stay: May 2020Trip type: Traveled as a couple
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Response from Ricardo Ramirez Avalos, Otro at Hacienda del Rio
Responded Jul 28, 2020
Dear Chicanrican Thank You For Your Comments We Really Appreciate it,Customer service is very important to us and we are pleased to know that you had a beautiful experience , Kind Regards
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jorozc119690 wrote a review Mar 2020
1 contribution
The personnel have a great attitude. They always greet you with a smile. The location was great-walking distance from my destination. The rooms are clean and comfortable. Checking in and out was very fast.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled solo
Room Tip: Solamente un pequeno problema con el drenaje de la ducha: el agua no fluye rapidamente.
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PRICE RANGE
$73 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda del rio tijuana
LOCATION
MexicoBaja CaliforniaBaja California NorteTijuana
NUMBER OF ROOMS
130
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Frequently Asked Questions about Hacienda del Rio
Which popular attractions are close to Hacienda del Rio?
Nearby attractions include Plaza Rio Tijuana (0.6 miles), Cinepolis Theater (0.6 miles), and Monumento Abraham Lincoln (0.4 miles).
What are some of the property amenities at Hacienda del Rio?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Hacienda del Rio?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hacienda del Rio?
Guests can enjoy a lounge during their stay.
Is parking available at Hacienda del Rio?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hacienda del Rio?
Conveniently located restaurants include Villa Saverios, Mision 19, and Los Arcos.
Are there opportunities to exercise at Hacienda del Rio?
Yes, guests have access to a pool during their stay.
Does Hacienda del Rio have an airport shuttle?
Yes, Hacienda del Rio offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hacienda del Rio?
Yes, dry cleaning and laundry service are offered to guests.
Does Hacienda del Rio offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hacienda del Rio?
The staff speaks multiple languages, including English and Spanish.