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Lucerna Tijuana

Certificate of Excellence
Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
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Lucerna Tijuana
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232 Reviews from our TripAdvisor Community

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Showing 166: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Ive stayed in many hotels for business in Tijuana, but this is by far the best ive stayed!! The staff is great and friendly, the buffet was delicious and the hotel is just remodeled so modern and excelent rooms! Would definitely recommend for family stay or business.

Helpful?
Thank Malunis89
Ensenada, Mexico
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I went for a little retreat in Tijuana, yeah! in Tijuana, we had a great stay, the location is great, close to everything, there are may restaurants and bars nearby, the rooms were great, comfortable, clean, huge bed and great price. The pool is nice and clean. I strongly recommend this hotel, worth every dollar.

Helpful?
Thank Fabi Rashida D
1 review
1 of 5 stars Reviewed 2 weeks ago

The pictures are photoshopped as the rooms don't look at all like the pictures, and the a/c doesn't work, I asked were is the room on the picture and they said we don't any of those available anymore. The buffet is awful and expensive and there was a huge roach coming out of the kitchen while i was in line,... More 

Helpful?
Thank Jximo P
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First arrived to Tijuana looking for a place to stay. I was recommended here by one of my colleagues. Short is that he never told me the pricing. I just showed up. And booked a room. To start off. The workers there are extremely helpful! They helped with the unloading and moving Of my car. Now I speak great Spanish... More 

Helpful?
Thank Esteban B
San Diego, California
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel multiple times over the past 4 years and have always been very pleased! the service is excellent and the pool is gorgeous. the rooms are always clean and have a very pleasant decor!

Helpful?
Thank tsd5
Culver City, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed here 5 times in the last three years. I always find it clean and updated. Everything you need is close by. The staff is lovely and attentive. We had a car issue and the staff helped us to solve the issue in less than half an hour. Will continue to stay here when in Tijuana.

Helpful?
Thank MFOsisters
ok
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 29, 2016

I typically visit this hotel just for the concierge service. Its fine in all aspects, but that is what made it better than others for me. Unfortunately they have changed it, its "ok" now, not like before, not a private butler, more like private drinks and snacks (at specific times). I wont spring for it again, and probably will look... More 

Helpful?
Thank OkJustjeff
Edmonton, Canada
1 review
5 of 5 stars Reviewed May 19, 2016

From The moment we arrived till the time we left .I really liked the we were treated .from the hotel staff to the restaurant staff .I would really like to thank them .I can't wait to visit them again in the near future .

Helpful?
Thank khynes2016
Maritza M, Gerente at Lucerna Tijuana, responded to this review

Thank you for your kind words of appreciation. Your preference for our hotel is tremendous honor which we take a great deal of pride in. We hope that you will continue to visit with us and allow us to provide you with the highest levels of service that has become a hallmark of all our Hotels. Thanks again for taking... More 

Oceanside, California
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 18, 2016

Love the Lucerna. Had a great overnight stay. Wonderful staff, new decor, very clean. Stayed while having dental care (Dr. Oscar Solorio) and laser hair removal (Melanie's Salon). Only complaint is that the breakfast on the concierge level of the hotel was not very good. Would not spend the extra money for it next time. The buffet looked better. BTW... More 

Helpful?
Thank SandraLikesToTravel
Maritza M, Gerente at Lucerna Tijuana, responded to this review

Thank you for your kind words of appreciation. We always strive for perfection here at Hotel Lucerna and it really means a lot to all of our staff when we hear back from our returning guests. Your preference for our hotel is tremendous honor which we take a great deal of pride in. We hope that you will continue to... More 

Las Vegas, Nevada
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed May 17, 2016 via mobile

We usually stay in TJ for a night before heading to Ensenada. This is by far my favorite hotel in TJ so far. I have stayed at Palacio several times & once at Marriot. The room we stayed in was in one of the back buildings which looked liked they were renovating. The room was very modern. The bed was... More 

Helpful?
Thank Nsb315
Maritza M, Gerente at Lucerna Tijuana, responded to this review

Thank you for your kind words of appreciation. !! We always strive for perfection here at Hotel Lucerna and it really means a lot to all of our staff when we hear back from our returning guests. Your preference for our hotel is tremendous honor which we take a great deal of pride in. We hope that you will continue... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about Lucerna Tijuana

Address: Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $125 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lucerna Tijuana 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Lucerna Hotel Tijuana
Hotel Lucerna Tijuana
Hotel Style:
#3 Romantic Hotel in Tijuana
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