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Hotel Lucerna Tijuana

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Paseo de los Heroes 10902 Zona Rio, Tijuana 22320 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (177)
Room & Suite (33)
Pool & Beach (15)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Lucerna Tijuana
Updated 10/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 73 hotels in Tijuana
Location
Cleanliness
Service
Value

If you’re looking for a family-friendly hotel in Tijuana, look no further than Hotel Lucerna Tijuana.

While staying at Hotel Lucerna Tijuana, visitors can check out Monumento Abraham Lincoln (0.4 mi) and Glorieta Independencia (0.9 mi), some of Tijuana's top attractions.

Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.

Hotel Lucerna features room service and a concierge, to help make your stay more enjoyable. The property also boasts a pool and an on-site restaurant. If you are driving to Lucerna Hotel, free parking is available.

If you like Italian restaurants, Hotel Lucerna Tijuana is conveniently located near Caesar's, Vittorio's, and Villa Saverios.

The staff at Hotel Lucerna Tijuana looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Private balcony
Room service
Iron
Flatscreen TV
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish

Location

Full view
91Great for walkers
Grade: 91 out of 100
49Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
448Reviews23Q+A77Room tips
Traveler rating
  • 196
  • 147
  • 36
  • 20
  • 49
Time of year
Traveler type
Language
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  • English
Popular mentions
Kelly R wrote a review Oct 6
Cabot, Arkansas11 contributions5 helpful votes
Lucerna Hotel was a great choice for our anniversary trip to Baja California. The hotel is quiet and has GREAT staff in the bar! The rest of the staff was adequate, but not very friendly. The rooms were well lit and clean. The pool area was nice! WARNING: The SELECT ROOM upgrade does not offer the amenities listed on their website. There is coffee, juice, and a simple breakfast from 6:30 to 11:00 am. The breakfast was scrambled eggs, beans, potatoes, and hot dogs (sausages). There was no toast and the cereals were stale. There were pastries two days, but not the third. Of course, many of these had nuts and I am allergic. The lounge is NOT available during the day for beverages. The lounge happy hour has not been in place since BEFORE COVID! When we brought this to the front desk staff's attention, we received a shoulder shrug. They have no intention of updating their website to reflect the changes. The sad breakfast was not worth the additional $30 USD per day.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip: If you want luxury, look into the K Tower. I do not recommend the Select Room upgrade for $30...
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Odyssey785214 wrote a review Aug 2021
2 contributions
Terrible terrible terrible terrible experience. I booked a reservation through the hotel, received 2 confirmations, the first shortly after I booked and the second the day prior to my arrival. Both confirmations stated Ktower hotel stay. When I checked in, the kid at the front desk said I was booked at their sister property right next door at Lucerna. I asked to speak to the MGR, which of course it's Mexico and they're not working that day miraculously. I walked to Lucerna and spoke to the MGR, there Veronica which was completely worthless! She said because I was given a very low price on my reservation, I would have to stay at Lucerna because the price I was given was a Lucerna price. After bickering with her and her other incompetent sidekick Erick, I finally was able to get what I paid for. Veronica should "NEVER EVER" be in mgmt. Shes incompetent and lies as well as Erick. Unfortunately, this is very common in MX.
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Date of stay: August 2021
Value
Service
Sleep Quality
Trip type: Traveled on business
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kimberlyp871 wrote a review Aug 2021
6 contributions
The hotel was very clean and reasonably priced . The service was great and friendly . Fluently spoke English in all areas. Easy check in . Great room service , maid service and Resturant staff . The food especially in rivoli was delicious and cheap !
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: Walmart and Sam’s near by . Ubers readily available and very affordable .
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chris y wrote a review Jul 2021
1 contribution
I want to say thank you to the amazing staff for everything. Juan was the first person I met helped me with my bags at check in and offered a few drinks as I checked in. Juan made sure anything I needed was taken care for. He treated me like family and if I could give more starts I would! Jose one of the managers took care of an issue with the pool being closed on my birthday and handed it very professionally in my opinion. He upgraded my room for another night and even tho people were yelling at him he kept his cool. Christian my brother with the same name also treated me like family and was always helpful! Sylvester upstairs my brother made sure everyone had a good time and was safe! I can’t wait to come back to this hotel! Great team! Great friends! Great family!
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Date of stay: July 2021Trip type: Traveled with friends
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vanessa wrote a review Jul 2021
Inglewood, California1 contribution
It’s a shame that such a pretty hotel has such rude staff and bad service for the price we pay I’d expect at the very least courteous service from everyone there. Especially the front desk staff. I’m currently waiting on hold for them to answer the front desk for over 13 minutes now and I’m calling to ask where the hot water I requested for my tea is. It was ordered before 930pm it is now 11:16pm. Power and water both went out today for I’ve r2 hours so while we waited we went out to the patio and ordered a burger that was completely raw so my kids would not eat it , we brought them pizza from domino’s across the street instead and what did they say??? Oh you can’t be eating pizza in the pool, first of all we are sitting on chairs no one in our group was in the pool or even pool chairs. Second will you go and sit with me and my kids in a hot ass room with no AC, light or even running water while they eat their food? Don’t think so.
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Date of stay: July 2021Trip type: Traveled with family
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PRICE RANGE
$92 - $176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lucerna hotel tijuana, hotel lucerna tijuana
LOCATION
MexicoBaja CaliforniaBaja California NorteTijuana
NUMBER OF ROOMS
162
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Frequently Asked Questions about Hotel Lucerna Tijuana
Which popular attractions are close to Hotel Lucerna Tijuana?
Nearby attractions include Border Tours (0.1 miles) and Republika (0.3 miles).
What are some of the property amenities at Hotel Lucerna Tijuana?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Lucerna Tijuana?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Lucerna Tijuana?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Lucerna Tijuana?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Lucerna Tijuana?
Conveniently located restaurants include Villa Saverios, Mision 19, and La Espadana.
Are there opportunities to exercise at Hotel Lucerna Tijuana?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Lucerna Tijuana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Lucerna Tijuana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Lucerna Tijuana?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Lucerna Tijuana?
Many travelers enjoy visiting South Bay Salt Works (7.4 miles), Community Congregational Church (9.2 miles), and International Friendship Park (6.3 miles).