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Hotel Lucerna Tijuana

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Hotel Lucerna Tijuana
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245 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Borrego Springs, California
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Very friendly place. Look after you with care. Call for taxis and when you are ready to return just call hotel and they send a taxi to pick you up. Good restaurants and a cozy bar. Very clean room w comfortable bed. Good location, food, and staff. What could be better. Spent only one night but definitely return. Ca

Helpful?
Thank Meech123
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Very nice hotel. We felt safe and well taken care of. Our room was not clean when we checked in and they immediately moved us to another room which was very nice. Bed and linens were great. Nice soft mat with slippers by the bed. Complimentary drinks in the room frig. Nice breakfast on our floor. Great pool. Construction next... More 

Helpful?
Thank Julie P
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi Julie, beforehand we want you to apologize for the problem you had. We want to thank you for these excellent comments that we share, we hope to see you again soon at our hotel. More 

Los Angeles, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there for two days- what an exceptional hotel. If your going to be in Tijuana this is an excellent choice. The staff exceeded expectations, friendly, efficient, accommodating, and sincere. We stayed in a room on the third floor facing the traffic circle- which can be noisy- but once you shut the patio door- you can sleep like a... More 

Helpful?
Thank Thomas G
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi Thomas, we are very grateful to you for having stayed at aand hotel and even more for these wonderful comments you share we hope to see you again soon. More 

California
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the time you walk in you are welcomed by Fernando, Pablo,Israel or one of the other great bell boys, check in is fast and easy, front desk employees very friendly, Mr. Lopez makes sure that your dining experience is unforgettable , and If you don't feel like leaving your room, Juventino will deliver to your room with his signature... More 

Helpful?
Thank Alma P
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hello Alma, first of all want to thank you for having stayed at our hotel. We are very pleased by the good reviews you share us hope and come back soon More 

Tulsa, OK
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was on the third floor of the hotel on the traffic circle side (not the pool side). Major construction was being conducted the entire 3 months I stayed at the hotel (from April 11 thru July 7). Fortunately, the construction did not bother me as my room was on the end of the hotel farthest from the construction and... More 

Helpful?
Thank blatshaw
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hello, first of all we want to apologize for the problem of internet, our technicians are already working on it to have a wifi higher quality, we want to thank you for making you stayed at our hotel after a long stay tambipén for the good comments you share us, this will help us a lot to get better and... More 

Orange County
1 review
3 of 5 stars Reviewed 4 weeks ago

Room was ok, clean but there was not enough towels and toiletries. They are building a new tower and the noise its unbearable. The buffet was delicious and service excellent no complains there at all, parking lot was packed (no surprise, always is). Front desk service was excellent, the guys were as always courteous and smiley.

Review collected in partnership with Amoma.com

Helpful?
Thank ocorangecounty
Placitas, NM
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a fine stay last week at Hotel Lucerna in Tijuana, BC, Mexico. The accommodations are comfortable, in good condition with upscale furnishings and modest balconies, and the grounds are beautiful and largely shield guests from the effects of a bustling city. The dual-language staff was impeccably competent and responsive, and the on-site restaurants were excellent. We particularly commend... More 

Helpful?
Thank Vito M
1 review
5 of 5 stars Reviewed July 25, 2016 via mobile

Great place to rest and to eat (breakfast). I always recommends to all my family and friends to stay here. The personal attention (amability) is awesome. I think the best part is where it is. I fell very comfortable.

Helpful?
Thank leo g
Sacramento, California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 25, 2016

We chose this hotel because of the reviews I had read and the photos looked like this was a clean and pleasant hotel. It was not inexpensive, but it was sooo worth it! A wonderful, clean room, great service, with great food at Happy Hour, including free drinks such as wine and tequila ( we had a mini-suite, so a... More 

Helpful?
Thank Clasina55
1 review
5 of 5 stars Reviewed July 19, 2016 via mobile

Ive stayed in many hotels for business in Tijuana, but this is by far the best ive stayed!! The staff is great and friendly, the buffet was delicious and the hotel is just remodeled so modern and excelent rooms! Would definitely recommend for family stay or business.

Helpful?
Thank Malunis89
Questions? Get answers from hotel staff and past guests. Ask a question

93 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Concierge
  • Conference Facilities

Additional Information about Hotel Lucerna Tijuana

Address: Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $136 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lucerna Tijuana 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Lucerna Hotel Tijuana
Hotel Style:
#3 Romantic Hotel in Tijuana
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