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Hampton Inn by Hilton Tijuana

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Avenida Universidad 1951 Col. Otay Universidad, Tijuana 22427 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (61)
Room & Suite (43)
Dining (37)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn by Hilton Tijuana
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 70 hotels in Tijuana
Location
Cleanliness
Service
Value
Travelers' Choice
Enjoy modern conveniences and contemporary service at our Hampton Inn by Hilton Tijuana Otay hotel. We are located near the American Consulate, the United States border and just a few minutes from the airport. Start each day with a free full breakfast. After a busy day, relax in a comfortable guest room featuring a spacious bathroom with a range of amenities. Catch up on your favorite shows on the HDTV and stay connected to work and family with free WiFi in every room. Our business center is the perfect place to catch up on work. We offer a free shuttle for our hotel guests anywhere within five miles of the hotel. Enjoy our modern fitness center featuring cardio, strength and balance equipment; the perfect way to stay in shape during your stay. Host a meeting or small conference in our flexible meeting space.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Mini golf
Billiards
Free airport transportation
Business Center with Internet Access
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Wine / champagne
Bowling offsite
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish

Location

Full view
41Car recommended
Grade: 41 out of 100
24Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
Avenida Universidad 1951 Col. Otay Universidad, Tijuana 22427 Mexico
Name/address in local language
Getting there
San Diego Intl Airport20 miSee all flights
Rodriguez Airport1 miSee all flights
See all nearby hotels
285Reviews12Q+A12Room tips
Traveler rating
  • 248
  • 26
  • 7
  • 1
  • 3
Time of year
Traveler type
Language
Selected filters
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  • English
Popular mentions
Ilse S wrote a review Jun 13
Pomona, California1 contribution
Hotel staff is so nice and helpful . The rooms are very, very clean . This is my second time here. Breakfast is delicious and the staff continues to amaze me specially Patricio he is so attentive and helpful he made our experience complete. Tha
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Date of stay: June 2021Trip type: Traveled with family
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Brenda R. wrote a review Jun 8
1 contribution
Excellent stay and breakfast buffet was amazing! Best of the Best! I have never been been in a hotel that had so much to offer. Everyone was so friendly made me feel like home. Best breakfast and shuttle service ever! Shoutout to Martin and staff. Martin deserves to be employee of the year he went above and beyond made sure everything was perfect! I highly recommend this hotel if you are going to visit TJ!
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Date of stay: May 2021
Value
Rooms
Service
Room Tip: Top floors are the best for the best view! Room 512 is the best!!
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Response from Alejandro Martin, General Manager at Hampton Inn by Hilton Tijuana
Responded 6 days ago
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , We will gladly congratulate Martin for his good customer service and we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
Read more
Roberto C wrote a review May 2021
1 contribution
Had a great service during our stay here, Alvaro gave us the BEST customer service and made our family and our stay here the best experience here in Tijuana. We are definitely coming back! Alvaro gets employee of the month.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Alejandro Martin, General Manager at Hampton Inn by Hilton Tijuana
Responded 1 week ago
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , We will gladly congratulate Alvaro for his good customer service and we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
Read more
Gary B wrote a review May 2021
California16 contributions
I arrived in the evening after a long day, and sat at a table in the restaurant/bar area. There were quite a few guests in the area, some checking in, others with questions, a couple sitting at the bar, on top of that, the front desk was getting a lot of phone calls...all of these things happening at once. When any place is busy like that, and there's one person handling that volume of work, I expect it to take a while to get service, however, that wasn't the case. Faby was able to keep everything under control. To my surprise, she was quick to greet me, took my order right away, and got my drink right to me. I was very impressed, to say the least. In addition to that, she made time to have a very nice conversation with me while she managed her other duties. She was very accommodating and professional. Her customer service skills were fantastic, and it really enhanced my entire experience at this hotel. This is a great property. It's clean, it's nice, and the staff is friendly. Those who choose to stay here won't be disappointed.
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Date of stay: May 2021
Value
Rooms
Service
Helpful
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Response from Alejandro Martin, General Manager at Hampton Inn by Hilton Tijuana
Responded 1 week ago
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , We will gladly congratulate Faby for her good customer service and we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
Read more
gonzalezmaricela79 wrote a review May 2021
San Diego, California1 contribution
If you are looking for a great place to stay that makes you feel like home look no more stay here the whole staff makes you feel welcomed the rooms are so clean and fresh if you feel like having a drink you can go to the lobby to have it at the bar
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Review collected in partnership with Hampton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Alejandro Martin, General Manager at Hampton Inn by Hilton Tijuana
Responded 1 week ago
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
Read more
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PRICE RANGE
$69 - $130 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California NorteTijuana
NUMBER OF ROOMS
132
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Frequently Asked Questions about Hampton Inn by Hilton Tijuana
What are some of the property amenities at Hampton Inn by Hilton Tijuana?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hampton Inn by Hilton Tijuana?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn by Hilton Tijuana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton Inn by Hilton Tijuana?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hampton Inn by Hilton Tijuana?
Conveniently located restaurants include Cafe de la Flor Otay, Gianluca, and Roots.
Are there opportunities to exercise at Hampton Inn by Hilton Tijuana?
Yes, guests have access to a fitness center during their stay.
Does Hampton Inn by Hilton Tijuana have an airport shuttle?
Yes, Hampton Inn by Hilton Tijuana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn by Hilton Tijuana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn by Hilton Tijuana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hampton Inn by Hilton Tijuana?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn by Hilton Tijuana?
Many travelers enjoy visiting South Bay Salt Works (9.4 miles) and Boone Store and Warehouse (7.7 miles).