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Railay Princess Resort and Spa is located directly on the Railay Floating Pier with a stunning view of the limestone cliffs in Railay Beach in the right on East side of beach. Railay Beach is the most popular beach as well as of the rock climbing in Krabi, with white sand beaches and the transparent Andaman Sea. Krabi International Airport is only 40 minutes away from Railay Princess Resort and Spa. Railay Princess Resort and Spa provided 126 quality accommodations on hotel buildings, spreading around the tropical scenery gardens, mountain and virtually unspoiled nature. The Resort has been designed in a unique modern style of feel and comfort, intended to make every guest feel at home. The Resort is surrounded by wonderful clear sea and marvelous cliff views with oriental touch.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Mountain View
Languages Spoken
English, Indonesian, Malay, Thai
Location
145/1 Moo Railay Beach, Ao Nang 81180 Thailand
Name/address in local language
Railay Princess Resort & Spa
3.7 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Railay Princess Resort & Spa is celebrated for its modern, serene atmosphere and spacious accommodations, with reviewers often commending the inviting, clean pools, and the hotel's prime location near the pier. While guests frequently praise the views and pools, some suggest that amenities like Wi-Fi could be improved, and opinions on value and room conditions are mixed.
The staff's friendliness stands out, although there have been mentions of delays in room readiness. Travelers are divided on the rooms, with some enjoying the space and comfort, while others note a need for updating and fresher scents.
Location
Central
Atmosphere
Serene
Rooms
Dated
Value
Mixed
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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Good option for staying in Railay. This hotel is right beside the East Railay pier so very convenient for a pier to pier transfer with luggage. The rooms were very spacious with a large balcony and good storage. They were clean on arrival but they were not cleaned thoroughly during our stay- shower enclosure was not cleaned, there was a bad smell from the drain in the bathroom. The pools were nice and good areas for sunbathing. The bars and restaurants were close by
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Princess Restaurant, Owner at Railay Princess Resort & Spa
Responded Oct 15, 2024
Thank you very much for taking time to share your feedback. We are glad to hear that you and your party had a pleasant stay with us. Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. With best regards, Mrs.Onuma Choodum E-Commerce Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were so grateful when we landed at the Railay pier and saw our hotel was located just off it! We were too early for our check in, but the concierge kindly allowed us to leave our baggage at reception, and offered us beach towels to take to the beach or to use at the rooftop pool. We opted to go to Railay west beach which is a quick walk away, via the popular walking street, where all the restaurants, bars, shops and mini marts are situated. Our rooms were spacious and had all the conveniences from toiletries, to tea and coffee making facilities, a bar fridge, as well as a balcony. The only nuisance (which incidentally only occurred on our first day) were the monkeys who come onto the balcony in search of food. The bathrooms could do with more ventilation, but the showers are powerful jets of hot water at all times. Each room has a much-needed aircon, and a flat screen TV. The included breakfast buffet in the mornings is a delightful and varied spread of Western and Thai cuisine. The staff were always very friendly and helpful. The rooftop pool has a lovely view of the limestone cliffs, and the pool water is at a perfect temperature. There are sufficient places to relax, but it would’ve been nice to have a rooftop bar adjoining the pool. We extended our stay by one night since we were very happy with our accommodation, and could organise a ferry and thereafter a taxi straight to the Phuket airport for our flight home.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Princess Restaurant, Owner at Railay Princess Resort & Spa
Responded Oct 15, 2024
Thank you very much for taking time to share your feedback. We are glad to hear that you and your party had a pleasant stay with us. Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. With best regards, Mrs.Onuma Choodum E-Commerce Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stayed there for 6 nights. Bad on a quiet room in the booking, got a nice room on the 3rd floor in building 5, out to the garden as they renovated, between 9:00 and 16:00 every day, with noise accompanied. Cleaning of the room took place between 4:30 a.m. and 4:30 p.m. a little late in our opinion but friendly staff. We checked in at 13.00. An hour earlier than normal check-in. Our room was supposed to be ready at 1 p.m. but with a lot of confusion in the reception resulted that we only got the key at 1 p.m. The hotel advertises with wifi, but in building 5 there is no wifi. When coverage finally came there was only 1 to 9 Mpbs in download, not enough to open anything at all.The hotel promised to fix it 4 times but no change, eventually they realized that the internet signal did not cover Building 5. If you wanted to have internet, you should book a Premier or Grand Deluxe room. Breakfast is ok, but not something to boast of. The hotel is characterized by many monkeys, both on the balcony and at the pool area, so you have to take care of your things, which you are also informed about at check-in. Would like to see staff at the pool to help the guests when the many monkeys occupied the area every day. The hotel is well located and in an ok condition, but there must be a part of the hotel side to bring it up to 3 to 3.5 stars, based on the hotels and prices in the area.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Poolen overtages af en hel del aber hver dag, man skal være forsigtig og passe på sine ting. Der...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Railay Princess Resort & Spa ✨🍃 Ride a boat from a drunk, less than 15 minutes away from the world!!
The peaceful word isn't too real. Well, we can choose whether we're really vacationing or coming for a party. ♪ And Peyne's chooses to go for a vacation. Let's be chilled, walk the Night Market zone by day and evening and stroll by the sea.
Come back to our accommodations It’s 555 steps down from the harbor to where to stay. This time, Peyneys stayed in a deluxe room, a spacious double bed, featuring a balcony to breathe the air outside, and a shower with a bathtub.
Pool Shared with Two Pools There’s a swim overlooking the ocean, with the other pool as an indoor zone, which is to see the glitz inside the accommodation, let’s say, both pools just fine.
In terms of food We filled up a lot here every meal!! Breakfast is a buffet, with a lot of food, and lunch and dinner are A La Carte, a very delicious Thai beef.
Date of stay: December 2024Trip type: Traveled with friends
Room Tip:ที่พักใกล้ท่าเรือมาก
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very nice, spacious and bright room. The breakfast quite complete and rich, both very nice pools. The smell outside the hotel is pretty ugly, I don't know what it's due to. I recommend emphasizing a little more on bathroom cleaning and soap and shampoo replenishment. The staff was very friendly. The only thing that bothers us is that an hour before check out we were cut off from the room, we could not take the shower before leaving.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Good: They chose an amazing photographer for this dumpster. The Bad: When you walk to the rooms there is a horrible stench of sewers which makes you feel sick. The room is really dated, dark and smells of dump and mould. The rooms are seriously a health hazard. We don’t know how this hotel has any good reviews, unless they bribe the guests for good reviews. The bathroom was in a deplorable state, with mold, fungus, rust, and other forms of dirt present. When checking in, they say that if you damage anything they will charge you so be careful. However, the bedsheets, towels and bedcovers all were full of holes. You will probably struggle to get any sleep due to how noisy it is. The walls are paper thin and kept us up at night. There’s a tiny gym that smells like urine. Due to these conditions, we were compelled to leave the hotel the night after checking in. We asked to be refunded for the rest of the nights we had left (around 15,000 Baht). We kept getting answers that felt rehearsed. Even though they told us that the hotel is fully booked (which is a lie. We checked on Booking.com), they offered to show us different rooms but they all had the same problems. The whole experience felt rehearsed and like it is far from the first time this happened. It felt like a systematic tourist trap. With all this, the hotel did not give us even a single Baht back! I am ashamed that we stayed here and embarrassed that we blessed the owner with any of our hard earned money. The words Spa and Resort shouldn't be used in this “hotel” (more like a youth hostel). Don’t fall into this tourist trap.
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Date of stay: October 2024Trip type: Traveled as a couple
Room Tip:Don’t make the same mistake as us.
Don’t go there even if it’s the last hotel available at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Princess Restaurant, Owner at Railay Princess Resort & Spa
Responded Oct 23, 2024
Thank you for staying with us recently and providing your review score. We apologize for inconvenience during you stay with us. Thanks as well for your recommendations which we will look into future improvement. With best regards, Mrs.Onuma Choodum E-Commerce Manager
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We absolutely loved our stay at Railay Princess Resort and Spa. If you arrive at the pier at Railay East the hotel is directly on the right as you step off the pier. The resort was extremely clean throughout with a modern decor. Our room was huge with a king size bed and balcony. We got 2 complimentary bottles of water in the room each day as well and coffee sachets etc. The infinity pool was a lovely touch and there’s always a member of staff on hand to take your orders for food and drink. The only slight downside was the breakfast, there wasn’t a great deal of choice if you’re not too keen on an Asian breakfast.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Princess Restaurant, Owner at Railay Princess Resort & Spa
Responded Oct 15, 2024
Thank you very much for taking time to share your feedback. We are glad to hear that you and your party had a pleasant stay with us. Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. With best regards, Mrs.Onuma Choodum E-Commerce Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed at Railay Princess a few times now over the past 5 years and their value is one of the best.
While they're technically on the wrong side of the island it's pretty nice to be able to not have to drag your bags as they're closest to the jetty once you arrive and leave & the 2 pools are very decent with a nice sunrise view from the one above the lobby and the main one not being too crowded. The breakfast is decent too and the food in general is ok.
The rooms themselves while nothing "special" are perfectly decent and clean enough for a 4 star in the princess price bracket and offer decent comfort. You'll want to spend most of your time on the main beach and while not directly accessing it - princess's access is such that it's not a hassle to get to and is a good place to situate yourself for a great stay in railay.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Princess Restaurant, Owner at Railay Princess Resort & Spa
Responded Oct 15, 2024
Thank you very much for taking time to share your feedback. We are glad to hear that you and your party had a pleasant stay with us. Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. With best regards, Mrs.Onuma Choodum E-Commerce Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was very disappointing and uncomfortable. It looks nothing like the ones in the pictures. The room was very (very!) dark - we had just one single 'cold' light at the entrance and a tiny 'office' lamp at the desk. After a few complaints, bedside lamps were installed two days after. In the website the rooms are warm, bright and modern - don't believe in that. The bathroom was the worst part. Dark (again), a leaking sink and very poor shower. The shower head was all clogged and we had no hot water for two days. After many complaints, we had lukewarm water with minimal water pressure. Despite a couple of emails and speaking to the front desk, nothing changed. We were traveling with two kids and the shower time was really unpleasant.
The hotel overall is alright but the rooms need lots of love and care.
We are easy people and can let go many things but their passivity to face and solve problems was really annoying - from management to staff (I never had a response to my emails from management).
There are plenty of hotels in the area with similar price range and I would recommend to stay somewhere else.
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Date of stay: January 2023
Value
Service
Room Tip:The rooms don't look like the ones in the websites
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Princess Restaurant, Owner at Railay Princess Resort & Spa
Responded Oct 15, 2024
Thank you for staying with us recently and providing your review score. Thanks as well for your recommendations which we will look into future improvement. May I take this opportunity to thank you again for staying with us. With best regards, Mrs.Onuma Choodum E-Commerce Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where do I Start... The words Spa and Resort shouldn't be used in this hotel because there ist nothing Relaxing here. When we Arrived at the Hotel it wasn't really welcoming, and the path to the Reception is very narrow and it stunks. At the front desk a stuff member took care of our luggage even thought my girlfriend told him multiple times that she want to do it her self, but he wouldn't listen or didn't understand. As we entered the room the guy just walked around the room and did nothing and wouldn't leave until we gave him a tipp. (I worked at a hotel myself and this kind of beehavior is just unexpected especially when you krone yourself as a 3 to 4 star Resort). Big Big minus Point here. The room was equipped moderately, nothing spacial and for 40 € a night way way to overpriced. The body of water in front of our room stunks really bad and make the Balcony useless. The entire room was lit by only one light at the entrance. (Really Really bad and uncomfortable Light) The breakfast is a Class of it self for being not good!! As a Vegen your only option is to eat either water melons or pineapple. The coffee was bad and if you want a Latte or Cappuccino you have to pay extra even when you payed for breakfast. (I personally did not enjoy the breakfast, and we have to grab it somewhere else) The Property Promote it self as if they are on the beach but you can not swim at this side of the island. Due to a error at our next stay in Bangkok we had to take a Domestic Call, we kindly asked the Receptionist if we can use there phone for 5 minute, and they told us that we have to pay 15 Bhat Per Minute!! What ??? And the checkout, was normal it was quick but really not much, they did not even say anything like "Bye" its was just an "ok you can go now". hahaha The Island its self was ok there is just one small street where all the shops and restaurants are, some are good other are bad.
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Date of stay: February 2022Trip type: Traveled as a couple
Room Tip:If you have the money stay at the high end restore rayavade This hotel isn’t worth the money...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Princess Restaurant, Owner at Railay Princess Resort & Spa
Responded Oct 15, 2024
Thank you for staying with us recently and providing your review score. Thanks as well for your recommendations which we will look into future improvement. May I take this opportunity to thank you again for staying with us. With best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ferry costs 750/800 Baht and takes 2 1/2 hours. You get into a long boat that takes you out to the ferry and it gets packed, so find a good place to sit down once you get on. It was a smooth ride.
The hotel was great in helping me do whatever I wanted to do in the area and there was no additional cost to book the excursions through them. (all tour places offer all the same tours, just google what you'd like to see & they can get it for you or find a way to take you there).
Hotel also has GREAT Thai massages!
I had breakfast included in my room deal. That said the food was good. It was convenient to not have to walk any further to find food and coffee in the morning.
There are more places to choose from in the Ao Nang area.
PRICE RANGE
$41 - $105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
railay princess hotel railay beach, railay princess resort
LOCATION
ThailandKrabi ProvinceAo Nang
NUMBER OF ROOMS
126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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