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Krabi Resort

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Traveler (3020)
360
Panoramas (7)
Room & Suite (656)

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About

#117 of 658 hotels in Ao Nang
Location
4.6
Cleanliness
4.0
Service
3.9
Value
3.8
Krabi Resort is located right on Ao Nang beach and is the only resort in Ao Nang that has a private beachfront area. Ao Nang beach is the most popular beach in Krabi, with its white sandy beach and interesting array of shops, bar, and restaurants. Krabi Resort is only 30 minutes away from Krabi International Aiport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Indoor play area for children
Parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Bottled water
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, Thai
Traveler Insights
This summary was created by AI, based on 43 recent English reviews.
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Krabi Resort is often described as charming and comfortable by travelers, despite some complaints about noise and cleanliness. Its beachfront location, close to restaurants and shops, is highly praised, though some guests find the area too bustling. The resort offers various amenities like spacious rooms, a generous breakfast, private beach access, and well-maintained pools, however, some maintenance issues have been noted. Opinions on the service and rooms are split, with some guests lauding the friendly staff and clean, spacious rooms, while others criticize the unprofessional service and outdated furnishings. Some travelers also question the value for money provided by the hotel.
Location
Convenient
Atmosphere
Charming
Rooms
Neglected
Value
Overpriced
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Abundant
Location
Convenient
Travelers frequently praise the hotel's location, noting its proximity to the beach, restaurants, and shops. However, some found the nearby area to be too busy.
  • jameshaydn
    jameshaydn
    Aug 2023 36 contributions
    ...On a positive note, the location was perfect as it was easy to go out for breakfast or a drink/meal...
  • Sharon P
    Sharon P
    Aug 2023 52 contributions
    The location of this hotel was absolutely fantastic and good value for money... The breakfast had a lot of variety and was in a nice location overlooking the beach...
  • Jambon77
    Jambon77
    Apr 2023 43 contributions
    ...This place is such a tragic shame because in its heyday it must have been wonderful (expansive grounds, prime location, private beach etc) but sadly now it is in an advanced state of decline... In terms of location, this is on the northern end of Ao Nang Beach which is next to the busier end of the strip which we found to be quite tacky (loads of weed shops, MacDonald’s etc) which wasn’t the charming Thailand we’d come to expect from other holidays here...
  • Ekta Sethi
    Ekta Sethi
    Mar 2023 2 contributions
    ...Location of resort is nice and that’s what is tempting for most of us including me as I didn’t want my mother to walk long way to beach...
  • suvi
    suvi
    Mar 2023 7 contributions
    Location is 5, breakfast 4 but the rest of our stay is 1...
  • Stokes Event C
    Stokes Event C
    Feb 2023 4 contributions
    ...For the price This hotel was okay and a good location I’m just not sure I would stay again...
  • Chris T
    Chris T
    Feb 2023 3 contributions
    ...The location is perfect for great food, water and boats...
  • WFamily
    WFamily
    Jan 2023
    ...The hotel location is perfect with loads of food options, souvenir places and massage parlors right outside the front entrance of the hotel...
  • Stephani Cramer C
    Stephani Cramer C
    Jan 2023 1 contribution
    ...Beachfront is a little small, but it was a good location for swimming...
  • Jody W
    Jody W
    Jan 2023
    ...The location wS close to all the restaurants and shops but secluded enough to be quiet and safe, plus it right on the beach!...
  • Chandler J
    Chandler J
    Jan 2023
    The location right next to the beach is awesome!...
  • Kim J
    Kim J
    Jan 2023 198 contributions
    ...The location however is very good, close to everything in Ao Nang...
  • axk916
    axk916
    Dec 2022 1 contribution
    ...Few good things about the resort is its location, room size, and access to beach...
  • Mick T
    Mick T
    Oct 2022 8 contributions
    ...The location of this resort is perfect and its a bonus to have a private beach in front of our room...
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Atmosphere
Charming
Travelers describe the hotel's atmosphere as mostly charming and comfortable, but some guests complained about noise and cleanliness issues.
  • Mike S
    Mike S
    Jun 2023 3 contributions
    ...Check in was very warm, professional and quick Taken to our Tropical Pool Villa - outstanding presentation,pool immaculate Room faultless with separate lounge, bedroom and bathroom Breakfast : juices, fruit, selection of hot food, breads, pastries, range of eggs and omelettes, coffee tea ect - all you would need for breakfast to get you moving ...
  • Jambon77
    Jambon77
    Apr 2023 43 contributions
    ...If you’re looking for more of a chilled vibe with festoon lights rather than neon lights, suggest you go to the southern end of the beach (or better still go to Ko Lanta)...
  • suvi
    suvi
    Mar 2023 7 contributions
    ...Also the environment of the hotel is not clean...
  • Isaac Loo
    Isaac Loo
    Feb 2023 23 contributions
    ...The room we stayed in, being the Luxury Grand Pool, was a spacious and comfortable room with a charming interior (with a wooden floor and ceiling) along with a good sized bathtub to my delight...
  • PaulYarm
    PaulYarm
    Jan 2023 19 contributions
    ...Room was in a block adjacent to road and bars with loud music till 1 am made it impossible to sleep...
  • Mina S
    Mina S
    Jan 2023
    ...The staff was friendly and helpful, rooms were pleasant, the food was tasty, and the environment was unparalleled...
  • Charissa S
    Charissa S
    Jan 2023 2 contributions
    ...The breakfast is abundant and the rooms we had were designed really well and uniquely...
  • bwilli88
    bwilli88
    Jan 2023 15 contributions
    ...Our room is beautiful and the pools are super...
  • Patrycja A
    Patrycja A
    Dec 2022 7 contributions
    If you are fan of gekons in the room then this is place for you...
  • Timbaali
    Timbaali
    Dec 2022 142 contributions
    ...Terrace were sun beast and table with chairs...
  • Monique D
    Monique D
    Nov 2022 6 contributions
    ...Our room was beautiful with lots of finished wood detailing, the water in the shower was very hot and the housekeeper kept the room spotless...
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Rooms
Neglected
Guests have mixed feelings about the rooms, with some praising their spaciousness and cleanliness, while others criticise the lack of maintenance, poor housekeeping service, and outdated furnishings.
  • Sharon P
    Sharon P
    Aug 2023 52 contributions
    ...We were given adjoining rooms which was great was we were travelling with teens...
  • Mike S
    Mike S
    Jun 2023 3 contributions
    ...Check in was very warm, professional and quick Taken to our Tropical Pool Villa - outstanding presentation,pool immaculate Room faultless with separate lounge, bedroom and bathroom Breakfast : juices, fruit, selection of hot food, breads, pastries, range of eggs and omelettes, coffee tea ect - all you would need for breakfast to get you moving . Room cleaning each day was outstanding 👍 During our stay the resort is repainting and refurbishing after Covid Many thanks again to Mr Prakiet for his help and booking ( an asset to any business ) please pass on our thanks and regards ...
  • Thegunjan
    Thegunjan
    Apr 2023 5 contributions
    ...Staff is very rude neither ..receptionist will welcome you nor house keeping will listen to you ..house keeping will even make faces if you ask them anything and responds very rude..thats very unfortunate to be treated unwelcomed in hospitality industry...
  • Daniel P
    Daniel P
    Apr 2023 10 contributions
    ...The rooms are cleaned well but are very tired... The kids room was permanently shut...
  • Ekta Sethi
    Ekta Sethi
    Mar 2023 2 contributions
    We booked 2 rooms in Krabi resort last week and were travelling with family, my mom and daughter... Rooms are old and and dilapidated now with not much focus on maintenance... Wifi is very very patchy across the resort The phone wasn’t working in one of the rooms and other room there was no extension list pasted on the phone... Housekeeping didn’t give water bottles in room for 2-3 hours despite repeated calls... We could have overlooked poor room or issues if reception or restaurant staff was nicer but unfortunately they don’t know a thing about hospitality, which is a sham...
  • Alongkorn S
    Alongkorn S
    Mar 2023 1 contribution
    The hotel desperately requires a refurbishment. Fixtures and fittings in the hotel room and facilities were broken, scratched, mouldy and scuffed...
  • suvi
    suvi
    Mar 2023 7 contributions
    ...We stay in Deluxe room and there are many problems... I think the shower is one important equipment in the hotel room... Yesterday we found a needle on the beach area of the hotel 😳 Our room is dirty and furnitures are used and full of stains...
  • Elaine G
    Elaine G
    Mar 2023 1 contribution
    Deluxe Rooms are in a run down, dirty and unkempt block... The rooms on the rest of the site looked fine however but the resort generally was run down and in need of a good jet wash and tidy up... Generally everything looked run down and we felt anxious about returning that evening to a dirty, dank room and gloomy block...
  • parass2014
    parass2014
    Mar 2023 88 contributions
    ...We had to call the housekeeper multiple times for her to clean our room... The 9-5 rule for most things: kids room, facilities, housekeeping, etc... if they could fix these, it’s a great place to stay in AoNang...
  • Kim E
    Kim E
    Mar 2023 1 contribution
    Stayed in Tropical Villa room, very good but bed was too hard, and expectations of room were bit higher with this price...
  • Stokes Event C
    Stokes Event C
    Feb 2023 4 contributions
    Arrived at this hotel mid feb for 5 nights first impressions was okay but we did have to wait till 3 pm to check in and we arrived at 11 am we got checked in our room... The maids wasn’t very clean I felt like they never wiped the sides down in the bathroom or washed the floor...
  • Isaac Loo
    Isaac Loo
    Feb 2023 23 contributions
    ...The room we stayed in, being the Luxury Grand Pool, was a spacious and comfortable room with a charming interior (with a wooden floor and ceiling) along with a good sized bathtub to my delight...
  • PaulYarm
    PaulYarm
    Jan 2023 19 contributions
    ...Room was in a block adjacent to road and bars with loud music till 1 am made it impossible to sleep. Room was a joke, curtains did not close (design flaw), bedside lamp that wasn't plugged in because the flex wouldn't reach the socket, beds rock hard, leak in the bathroom, etc... On the positive side, as the hotel was full and they were unable to movbe us to a different room they refunded the 2 nights we paid for but didn't use without any problems...
  • Caleb T
    Caleb T
    Jan 2023
    ...The room had a great view of the pool area and it was very relaxing...
  • Kim J
    Kim J
    Jan 2023 198 contributions
    ...I have mixed feelings about the resort The resort is huge and we were through 4 rooms during our stay. We moved to the last room because it was not far away...
  • WFamily
    WFamily
    Jan 2023
    ...Our room was right next to a great pool and comfortable for 4 of us... We also always had fresh towels and plenty of water in our room each day...
  • axk916
    axk916
    Dec 2022 1 contribution
    Really regret booking this place for a premium... Few good things about the resort is its location, room size, and access to beach... Such a shame that they have made mess out of this property...
  • Patrycja A
    Patrycja A
    Dec 2022 7 contributions
    ...Looks like the rooms are infested by gekons... No chance to call the family from the room... Rooms: needs lots of TLC, believe me “a lot”...
  • Monique D
    Monique D
    Nov 2022 6 contributions
    ...Our room was beautiful with lots of finished wood detailing, the water in the shower was very hot and the housekeeper kept the room spotless...
  • Sjoerd
    Sjoerd
    Aug 2022 1 contribution
    ...Musty room, leaking toilet and taps, bathroom full of mould...
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Value
Overpriced
Many travelers felt the hotel provided poor value for money due to various issues like management, comfort, and cleanliness despite its good location.
  • jameshaydn
    jameshaydn
    Aug 2023 36 contributions
    ...Well, I guess this was a nice resort about 10 years ago! Our kids had 2 villas which were fantastic really, but our normal room was way below standard... It’s our 9th trip to Thailand and by far the worst resort!... Breakfast was sub standard, the gardens are a disgrace, no pool bar open, and only one bar in the whole place...
  • Sharon P
    Sharon P
    Aug 2023 52 contributions
    The location of this hotel was absolutely fantastic and good value for money...
  • Mike S
    Mike S
    Jun 2023 3 contributions
    ...Fully recommend Krabi Resort and the pool villas Michael Sutcliffe...
  • Daniel P
    Daniel P
    Apr 2023 10 contributions
    This hotel has the general feeling of mismanagement... The beds are very uncomfortable, far too firm...
  • Thegunjan
    Thegunjan
    Apr 2023 5 contributions
    To be honest ..its a big property and they are not able to manage it well ...
  • Ekta Sethi
    Ekta Sethi
    Mar 2023 2 contributions
    ...Breakfast buffet is till 10am but by 945am dishes were over and Reynold the restaurant incharges refused to refill saying buffet is getting over and we should manage with whatever is available...
  • suvi
    suvi
    Mar 2023 7 contributions
    ...We stay in Deluxe room and there are many problems... We paid a lot for this holiday and I have never experienced something as rude in my holiday in Thailand... You don’t want to spend your time on the balcony...
  • Elaine G
    Elaine G
    Mar 2023 1 contribution
    ...Breakfast was OK but as they were unable to upgrade us from 'Deluxe' we moved hotels ... having survived 2 nights there we enjoyed the rest of our holiday in more luxurious accommodation at another hotel...
  • Kim E
    Kim E
    Mar 2023 1 contribution
    Stayed in Tropical Villa room, very good but bed was too hard, and expectations of room were bit higher with this price...
  • Alongkorn S
    Alongkorn S
    Mar 2023 1 contribution
    ...I rate the hotel 2 stars maximum...
  • Stokes Event C
    Stokes Event C
    Feb 2023 4 contributions
    ...For the price This hotel was okay and a good location I’m just not sure I would stay again...
  • Aggiekuzma
    Aggiekuzma
    Feb 2023 58 contributions
    It is situated in very nice and quiet place... I am not convinced to deluxe rooms as it was dirty when we arrived!...
  • Chris T
    Chris T
    Feb 2023 3 contributions
    ...We had the cheapest room and furthest from the water but it was great...
  • Barbara T
    Barbara T
    Jan 2023
    This resort is in a lovely area, right on the beach and so close to shopping and restaurants for every budget...
  • Patrycja A
    Patrycja A
    Dec 2022 7 contributions
    ...I do appreciate around the buildings and area but inside…..Unacceptable. Constant problem with Wii Fii... We would not come back to this resort again neither recommend it to anyone...
  • axk916
    axk916
    Dec 2022 1 contribution
    Really regret booking this place for a premium... Such a shame that they have made mess out of this property...
  • JasmineKothari
    JasmineKothari
    Oct 2022 19 contributions
    ...Value for money.Good breakfast could add some more vegetarian dishes...
  • Sjoerd
    Sjoerd
    Aug 2022 1 contribution
    Terrible hotel that we think is on the verge of bankruptcy... Bad and unsociable restaurant and swimming pool where no one can be found... Do not choose this hotel, the pictures on the website are anything but reality!...
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Cleanliness
Meticulous
Travelers generally appreciate the cleanliness of the rooms, pools, and beach areas, although some have reported occasional lapses in housekeeping service.
  • Sharon P
    Sharon P
    Aug 2023 52 contributions
    ...The trips and taxis were well organised... The pools were lovely and well kept...
  • Mike S
    Mike S
    Jun 2023 3 contributions
    ...Check in was very warm, professional and quick Taken to our Tropical Pool Villa - outstanding presentation,pool immaculate Room faultless with separate lounge, bedroom and bathroom Breakfast : juices, fruit, selection of hot food, breads, pastries, range of eggs and omelettes, coffee tea ect - all you would need for breakfast to get you moving . Room cleaning each day was outstanding 👍 During our stay the resort is repainting and refurbishing after Covid Many thanks again to Mr Prakiet for his help and booking ( an asset to any business ) please pass on our thanks and regards ...
  • Jambon77
    Jambon77
    Apr 2023 43 contributions
    ...The saving graces are that at least the actual pools are clean (the water anyway), there were plenty of sun loungers, the air-con worked fairly well and the housekeeping staff were doing a decent job of cleaning the rooms (and were lovely)...
  • Daniel P
    Daniel P
    Apr 2023 10 contributions
    ...The rooms are cleaned well but are very tired...
  • Thegunjan
    Thegunjan
    Apr 2023 5 contributions
    ...As a guest, the least you expect is to be well treated...
  • Ekta Sethi
    Ekta Sethi
    Mar 2023 2 contributions
    ...Housekeeping didn’t give water bottles in room for 2-3 hours despite repeated calls...
  • parass2014
    parass2014
    Mar 2023 88 contributions
    ...The pools were clean and the breakfast spread was decent... We had to call the housekeeper multiple times for her to clean our room... The 9-5 rule for most things: kids room, facilities, housekeeping, etc...
  • Rudy A
    Rudy A
    Mar 2023 12 contributions
    Hotel is run down and the cleanliness is very bad...
  • suvi
    suvi
    Mar 2023 7 contributions
    ...I think the shower is one important equipment in the hotel room...
  • Stokes Event C
    Stokes Event C
    Feb 2023 4 contributions
    ...The maids wasn’t very clean I felt like they never wiped the sides down in the bathroom or washed the floor...
  • Isaac Loo
    Isaac Loo
    Feb 2023 23 contributions
    ...The room we stayed in, being the Luxury Grand Pool, was a spacious and comfortable room with a charming interior (with a wooden floor and ceiling) along with a good sized bathtub to my delight...
  • Christianne
    Christianne
    Jan 2023 2 contributions
    ...Room was clean and very spacious with plenty of storage space. Resort had many beautiful spots to hang out at and the private beach was clean, quiet and peaceful...
  • Becca S
    Becca S
    Jan 2023
    The room and bathroom was very spacious, and clean. Hot water all the time, clean towels for both the beach and the shower, and a basket and umbrella to use for the beach... They provide free water everyday...
  • WFamily
    WFamily
    Jan 2023
    ...We also always had fresh towels and plenty of water in our room each day...
  • Elizabeth G
    Elizabeth G
    Jan 2023 13 contributions
    ...The rooms were big and clean, the staff was friendly, and the espresso machine at breakfast made every morning great...
  • bwilli88
    bwilli88
    Jan 2023 15 contributions
    ...Their beach is well kept and clean...
  • Evan E
    Evan E
    Jan 2023 2 contributions
    The rooms were much larger than expected, very clean, and very comfortable... The pools were awesome and very clean, and the beach access is so close...
  • Timbaali
    Timbaali
    Dec 2022 142 contributions
    ...Bathroom was big having jacuzzi, shower, two sinks, toilet and enough space for clothes...
  • Monique D
    Monique D
    Nov 2022 6 contributions
    ...Our room was beautiful with lots of finished wood detailing, the water in the shower was very hot and the housekeeper kept the room spotless... We kayaked once and the kayak was in great shape... I also saw a lot of work being done on the resort including pressure washing which will give the resort a nice fresh look in no time...
  • Mick T
    Mick T
    Oct 2022 8 contributions
    ...Our room was very spacious and clean, great bed and bathroom...
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Service
Inconsistent
Reviews on service are mixed, with travelers noting both attentive, friendly staff and instances of poor and unprofessional service.
  • Sharon P
    Sharon P
    Aug 2023 52 contributions
    ...The staff at the hotel were friendly and accommodating. The trips and taxis were well organised... We were given adjoining rooms which was great was we were travelling with teens... The pools were lovely and well kept...
  • Mike S
    Mike S
    Jun 2023 3 contributions
    ...Full review start to finish Organised Krabi airport pick up - on time with new Van and excellent driver. Check in was very warm, professional and quick Taken to our Tropical Pool Villa - outstanding presentation,pool immaculate Room faultless with separate lounge, bedroom and bathroom Breakfast : juices, fruit, selection of hot food, breads, pastries, range of eggs and omelettes, coffee tea ect - all you would need for breakfast to get you moving ... Room cleaning each day was outstanding 👍 During our stay the resort is repainting and refurbishing after Covid Many thanks again to Mr Prakiet for his help and booking ( an asset to any business ) please pass on our thanks and regards ... Fully recommend Krabi Resort and the pool villas Michael Sutcliffe...
  • Daniel P
    Daniel P
    Apr 2023 10 contributions
    ...The maintenance has slipped so far behind that it’s quite dangerous in areas like the pool (see photos)... The reception staff were unfriendly and disinterested... The bar and restaurant staff would go out of their way to avoid contact with guests, preferring to watch their phones rather than work... Even a little customer service training would be in order...
  • Thegunjan
    Thegunjan
    Apr 2023 5 contributions
    ...Staff is very rude neither ..receptionist will welcome you nor house keeping will listen to you ..house keeping will even make faces if you ask them anything and responds very rude..thats very unfortunate to be treated unwelcomed in hospitality industry... As a guest, the least you expect is to be well treated...
  • Jambon77
    Jambon77
    Apr 2023 43 contributions
    ...The saving graces are that at least the actual pools are clean (the water anyway), there were plenty of sun loungers, the air-con worked fairly well and the housekeeping staff were doing a decent job of cleaning the rooms (and were lovely)...
  • Ekta Sethi
    Ekta Sethi
    Mar 2023 2 contributions
    ...Wifi is very very patchy across the resort The phone wasn’t working in one of the rooms and other room there was no extension list pasted on the phone... One of the worst service experiences we had here... Housekeeping didn’t give water bottles in room for 2-3 hours despite repeated calls... Breakfast buffet is till 10am but by 945am dishes were over and Reynold the restaurant incharges refused to refill saying buffet is getting over and we should manage with whatever is available... Staff is very rude, I don’t know if this issue is faced only by Indians... We could have overlooked poor room or issues if reception or restaurant staff was nicer but unfortunately they don’t know a thing about hospitality, which is a sham...
  • suvi
    suvi
    Mar 2023 7 contributions
    ...It’s difficult to use the shower bc the water pressure is so poor it is hard to wash yourself... The staff just let us alone with this problem...
  • Elaine G
    Elaine G
    Mar 2023 1 contribution
    ...Breakfast was OK but as they were unable to upgrade us from 'Deluxe' we moved hotels ... having survived 2 nights there we enjoyed the rest of our holiday in more luxurious accommodation at another hotel... Reception staff were rude, unhelpful and discourteous - even refusing to call us a taxi when we left, saying they didn't have a number despite having a phone in front of them...
  • Stokes Event C
    Stokes Event C
    Feb 2023 4 contributions
    Arrived at this hotel mid feb for 5 nights first impressions was okay but we did have to wait till 3 pm to check in and we arrived at 11 am we got checked in our room... The maids wasn’t very clean I felt like they never wiped the sides down in the bathroom or washed the floor...
  • Isaac Loo
    Isaac Loo
    Feb 2023 23 contributions
    ...The private viewpoint and beach were the main highlights for me personally while the complementary breakfast present was decent and filling... As for the staff, they were friendly and helpful throughout our stay there...
  • WFamily
    WFamily
    Jan 2023
    ...After the first night the cleaning staff realized one of our children was sleeping on the couch in the room and made it up with sheets and blankets without us asking which I thought was super kind. We also always had fresh towels and plenty of water in our room each day...
  • Elizabeth G
    Elizabeth G
    Jan 2023 13 contributions
    ...It has private access to the beach with shaded lounge chairs. Our kids could play in the water while we relaxed in the shade with a cold drink... The rooms were big and clean, the staff was friendly, and the espresso machine at breakfast made every morning great...
  • Caleb T
    Caleb T
    Jan 2023
    ...The beach access was convenient and the resort restaurant served food next to the beach...
  • PaulYarm
    PaulYarm
    Jan 2023 19 contributions
    ...On the positive side, as the hotel was full and they were unable to movbe us to a different room they refunded the 2 nights we paid for but didn't use without any problems...
  • Chandler J
    Chandler J
    Jan 2023
    ...The room service was fantastic, and the resort is just a few minutes walk from several delicious restaurants... This was my first time visiting anywhere in Asia from America, and I would return here in a heartbeat because of how smooth and relaxing my week was at this resort...
  • Jody W
    Jody W
    Jan 2023
    This was my first time in Krabi and the resort was fantastic!... Their staff took very good care of us and everyone of them were friendly and helpful... I help we can return next year...
  • Becca S
    Becca S
    Jan 2023
    The room and bathroom was very spacious, and clean. Hot water all the time, clean towels for both the beach and the shower, and a basket and umbrella to use for the beach... They provide free water everyday...
  • axk916
    axk916
    Dec 2022 1 contribution
    ...Worst part is level of service. It is hard to imagine this pathetic service in Thailand, which is normally very good... Place seems inadequately staff to start with and thise there seem not well trained... Bell boy will be often missing even for the limited time they are suppose to be there...
  • Timbaali
    Timbaali
    Dec 2022 142 contributions
    ...Living room was good in size having a big tv with satellite box, refridgerator and coffee machine... Bathroom was big having jacuzzi, shower, two sinks, toilet and enough space for clothes...
  • Monique D
    Monique D
    Nov 2022 6 contributions
    ...I read the recent reviews and was very concerned about what we would find but everything was excellent. Our room was beautiful with lots of finished wood detailing, the water in the shower was very hot and the housekeeper kept the room spotless... A storm came up while we were out and the staff kept a watchful eye on us while we made our way back to shore... We particularly enjoyed the morning breakfast buffet... I found the staff to be friendly and helpful...
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Amenities
Abundant
Travelers appreciate the variety of amenities offered by the resort, including spacious and clean rooms, plentiful breakfast, private beach access, and well-maintained pools. Some noted minor maintenance issues.
  • jameshaydn
    jameshaydn
    Aug 2023 36 contributions
    ...Well, I guess this was a nice resort about 10 years ago! Our kids had 2 villas which were fantastic really, but our normal room was way below standard... Breakfast was sub standard, the gardens are a disgrace, no pool bar open, and only one bar in the whole place... On a positive note, the location was perfect as it was easy to go out for breakfast or a drink/meal... Nice beaches and surrounds and of course beautiful Thai people and weather...
  • Sharon P
    Sharon P
    Aug 2023 52 contributions
    ...The hotel was on the beach and just off the main road in Krabi town... The staff at the hotel were friendly and accommodating... The trips and taxis were well organised... We were given adjoining rooms which was great was we were travelling with teens... The pools were lovely and well kept... The breakfast had a lot of variety and was in a nice location overlooking the beach...
  • Mike S
    Mike S
    Jun 2023 3 contributions
    ...Full review start to finish Organised Krabi airport pick up - on time with new Van and excellent driver. Check in was very warm, professional and quick Taken to our Tropical Pool Villa - outstanding presentation,pool immaculate Room faultless with separate lounge, bedroom and bathroom Breakfast : juices, fruit, selection of hot food, breads, pastries, range of eggs and omelettes, coffee tea ect - all you would need for breakfast to get you moving ... Room cleaning each day was outstanding 👍 During our stay the resort is repainting and refurbishing after Covid Many thanks again to Mr Prakiet for his help and booking ( an asset to any business ) please pass on our thanks and regards ... Fully recommend Krabi Resort and the pool villas Michael Sutcliffe...
  • Jambon77
    Jambon77
    Apr 2023 43 contributions
    ...This place is such a tragic shame because in its heyday it must have been wonderful (expansive grounds, prime location, private beach etc) but sadly now it is in an advanced state of decline. The saving graces are that at least the actual pools are clean (the water anyway), there were plenty of sun loungers, the air-con worked fairly well and the housekeeping staff were doing a decent job of cleaning the rooms (and were lovely)... Customers are frequently left hopeful that maybe someone might attend the pool bar occasionally (the snack bar has long since closed)...
  • Ekta Sethi
    Ekta Sethi
    Mar 2023 2 contributions
    ...Wifi is very very patchy across the resort The phone wasn’t working in one of the rooms and other room there was no extension list pasted on the phone... Housekeeping didn’t give water bottles in room for 2-3 hours despite repeated calls...
  • parass2014
    parass2014
    Mar 2023 88 contributions
    ...This is probably one of the largest resorts on the vicinity with a private beach... The pools were clean and the breakfast spread was decent... The 9-5 rule for most things: kids room, facilities, housekeeping, etc... if they could fix these, it’s a great place to stay in AoNang...
  • Elaine G
    Elaine G
    Mar 2023 1 contribution
    ...Breakfast was OK but as they were unable to upgrade us from 'Deluxe' we moved hotels ... having survived 2 nights there we enjoyed the rest of our holiday in more luxurious accommodation at another hotel...
  • Isaac Loo
    Isaac Loo
    Feb 2023 23 contributions
    My friend and I stayed at this resort for 3 days and 2 nights. The room we stayed in, being the Luxury Grand Pool, was a spacious and comfortable room with a charming interior (with a wooden floor and ceiling) along with a good sized bathtub to my delight... The private viewpoint and beach were the main highlights for me personally while the complementary breakfast present was decent and filling... In addition, part of the resort has not been maintained as well as others such as the grounds at the archery and mini-golf area... That said, I was ultimately satisfied with my stay and enjoyed my time but I feel that there is room for improvement... If the resort is able to restore, maintain and to an extent, upgrade the older parts of the resort, I feel that this place would be even better than it is now... In the event the resort is improved further, I would not hesitate to stay at the resort in the future...
  • WFamily
    WFamily
    Jan 2023
    ...Our room was right next to a great pool and comfortable for 4 of us... We also always had fresh towels and plenty of water in our room each day... The breakfast was big and varied enough that we didn’t feel like we had to eat the exact same thing each morning... The hotel location is perfect with loads of food options, souvenir places and massage parlors right outside the front entrance of the hotel... You can also see a fire show further down the beach each evening as well as get long tail boats to nearby islands and Railay Beach...
  • Elizabeth G
    Elizabeth G
    Jan 2023 13 contributions
    ...Krabi Resort is situated at the end of Ao Nang beach. It has private access to the beach with shaded lounge chairs... Our kids could play in the water while we relaxed in the shade with a cold drink... Its winding pathways and gorgeous foliage make it feel secluded from the busy city just outside the gates... The other advantage is proximity to hundreds of restaurants and boat taxis to amazing islands... The rooms were big and clean, the staff was friendly, and the espresso machine at breakfast made every morning great... Krabi resort stands out in my mind for several reasons: the abundant flora and fauna, the easy beach access, and the safety of a gated complex... We played on the beach, in the pools, ate good food, visited gorgeous beaches, and enjoyed the perfect winter weather...
  • Charissa S
    Charissa S
    Jan 2023 2 contributions
    This place has a beautiful beach front and great swimming pools. The breakfast is abundant and the rooms we had were designed really well and uniquely... It’s also very conveniently located to the town of Krabi; many restaurants, a night market, coffee shops, and other shopping was right outside the front entrance to the hotel... But inside the resort is quiet and peaceful...
  • Caleb T
    Caleb T
    Jan 2023
    ...We could walk directly out to lounge by the pool. The room had a great view of the pool area and it was very relaxing... The beach access was convenient and the resort restaurant served food next to the beach...
  • Mina S
    Mina S
    Jan 2023
    Had a wonderful time staying at Krabi Resort! The staff was friendly and helpful, rooms were pleasant, the food was tasty, and the environment was unparalleled... Not only is there private beach access, but beautiful views tropical views as well...
  • Chandler J
    Chandler J
    Jan 2023
    The location right next to the beach is awesome!... The room service was fantastic, and the resort is just a few minutes walk from several delicious restaurants... The resort also had a buffet style breakfast, and it was delicious... This was my first time visiting anywhere in Asia from America, and I would return here in a heartbeat because of how smooth and relaxing my week was at this resort...
  • Christianne
    Christianne
    Jan 2023 2 contributions
    This was my first time in Krabi and Krabi Resort was fantastic!... The breakfast buffet is huge and delicious... Room was clean and very spacious with plenty of storage space... Resort had many beautiful spots to hang out at and the private beach was clean, quiet and peaceful...
  • Barbara T
    Barbara T
    Jan 2023
    This resort is in a lovely area, right on the beach and so close to shopping and restaurants for every budget. Excursions to see more of the area were easy to schedule and enjoy... The staff was friendly and took care of every detail...
  • Timbaali
    Timbaali
    Dec 2022 142 contributions
    We had Villa by the beach with good size of pool and large terrace. Terrace were sun beast and table with chairs... Nice feature was that part of the fence had slide mechanism when you good nice view to the sea... There were tree separate doors from the terrace... Living room was good in size having a big tv with satellite box, refridgerator and coffee machine... Bedroom was big having king size bed, sofa, Big tv with satellite box and a deck... It had two doors to terrace and view to the sea from the bed... Bathroom was big having jacuzzi, shower, two sinks, toilet and enough space for clothes... Breakfast has lots of to choose for everyone though there could be cold cuts and better cheese... Resort had also gym which was ok...
  • Monique D
    Monique D
    Nov 2022 6 contributions
    ...I read the recent reviews and was very concerned about what we would find but everything was excellent. Our room was beautiful with lots of finished wood detailing, the water in the shower was very hot and the housekeeper kept the room spotless... We particularly enjoyed the morning breakfast buffet... It had the largest selection of items I've ever seen at a breakfast buffet... We enjoyed our stay and would happily visit again...
  • Mick T
    Mick T
    Oct 2022 8 contributions
    My partner Trish and I stayed here in a Beachfront Pool Villa (A6) for 5 nights in late October 2022... Our room was very spacious and clean, great bed and bathroom... Pool was large and you can open the bamboo doors for a view or close them for privacy... Morning breakfast buffets were fine... The location of this resort is perfect and its a bonus to have a private beach in front of our room... We noted that a lot of work was being carried out at the resort including on the pool villa decks, gardens and more... We enjoyed our stay and are keen to return soon...
  • JasmineKothari
    JasmineKothari
    Oct 2022 19 contributions
    Krabi resort is an excellent property. It has a private beach.The rooms are good... Value for money.Good breakfast could add some more vegetarian dishes... Mr Delvin arranged the 4 island tour for us too... Great resort and very helpful staff.Tours from hotel recommended.👍...
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Anuj Tosniwal wrote a review Nov 2023
Surat, India5 contributions
This is possibly the worst of the lot. A hotel that boasts a lot of space, hardly has any staff to accommodate even service for 10 rooms. A staff that shows clear hatred to Indian people doesn’t even wish to provide the service. Amongst the things that even surpasses basic human decency, the hotel refuses to provide even Water to room. They ask you to pick up your own luggage and the staff conveniently denies doing the work stating it’s not part of his job. The WiFi network is broken from point to point. While the rooms are far away, there is apparently only 1 buggy to manage everyone in the hotel. Even that took over 15-20 minutes each day to reach the hotel, and we preferred to walk to the gates, even in the rains. However, during the checkout, the buggy was available immediately and reached the room in less than 2 minutes, as if they were ready to send us out. Also, calling the reception is like calling a debtor of yours. The probably of the phones being answered on the first call is almost 0. A NEVER TO DO THING IN KRABI, is booking this hotel!
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: Do not book this hotel, if you expect or need any kind of service for yourself or the rooms.
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Response from Akkara Sriraksa, Other at Krabi Resort
Responded 1 week ago
Dear AnuGotRich, I am deeply saddened to read about your disappointing experience at our hotel. Please accept our sincerest apologies for the issues you faced during your stay, including the service, luggage assistance, Wi-Fi connectivity, and transportation concerns within the hotel. It is disheartening to hear about any perceived discrimination, as we strive to provide an inclusive and welcoming environment for all guests. Your feedback is extremely valuable to us, and we are taking immediate steps to address each of these points to improve our services and facilities. We are committed to ensuring that our guests have a comfortable and enjoyable stay, and clearly, we fell short in your case. I assure you that the concerns you've raised are being taken seriously and will be acted upon to prevent any future occurrences. We would appreciate another opportunity to provide you with the level of service and hospitality we are known for. Please feel free to reach out to me directly if you wish to discuss this further or if there is anything we can do to make amends. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abbieee wrote a review Nov 2023
Bristol, United Kingdom2 contributions
We visited this hotel for a few nights this week and it was Lovely the hotel room was amazing needed abit of paint on the outside but overall it was great! The private beach is quiet nice and relaxing , breakfast was tasty and a lot to choose from. Most of the staff were nice . location of hotel was great in the center of all the shops and main high street
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: The private villas with pool could do with a net over it to stop the leaves from falling in....
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Response from Akkara Sriraksa, Other at Krabi Resort
Responded 2 weeks ago
Dear Abbiejssshep32, Thank you for choosing our hotel for your recent stay and for your kind recommendation. We are delighted to hear that you found the hotel room and its amenities to your liking, despite the need for some touch-up paint. It’s wonderful to know that our private beach provided a relaxing experience and that our breakfast selection met your expectations. We are also pleased that you found the location of our hotel convenient for exploring the local area. We appreciate your comments about our staff and will continue to work on ensuring all our guests receive the warm and friendly service we strive for. Your feedback is invaluable to us, and we look forward to welcoming you back for another enjoyable stay. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JAS wrote a review Nov 2023
Palo Alto, California76 contributions
We were in villa A2 and were delighted with it. Clean, well-stocked, AC worked in the bedroom, no bugs, clean pool, very quiet. Hot water didn't run from the jacuzzi tub but we didn't want to use it anyway. And the breakfast buffet was TOP NOTCH. You have to wait until about 7 am for all the steam trays to be filled but if you get there at 6:30 there's plenty to choose from. Is it a high end resort? No, but then again, you're not paying high end prices. It's reasonable for what you get. When we come back to Krabi, we will definitely stay there again. Also, if you want excellent inexpensive Thai massages, pop directly across the street to either massage place -- they're both stellar.
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Date of stay: November 2023
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Trip type: Traveled with friends
Room Tip: Book a villa if you can afford it. You can get coffee/tea as early as 6 am. Breakfast starting...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Akkara Sriraksa, Other at Krabi Resort
Responded 2 weeks ago
Dear 778 jennies, Thank you so much for your wonderful review of your stay at our resort, especially in villa A2. We are thrilled to hear that the cleanliness, amenities, and the tranquility of the villa met your expectations, and that our breakfast buffet was a highlight of your stay. We appreciate your understanding regarding the hot water in the jacuzzi tub and are glad it didn't detract from your overall experience. Your kind words about the value we offer are greatly appreciated, and it's wonderful to know that you found our pricing reasonable for the quality provided. Thank you also for the recommendation of the nearby massage places. We're happy that these added positively to your stay. We eagerly look forward to your return visit to Krabi and are honored to be your choice of stay. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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angelemily111 wrote a review Nov 2023
Baldock, United Kingdom33 contributions
+1
Absolutely amazing stay! Please ignore the bad reviews and see for yourself, I am so pleased we did, despite them making me nervous for months! Our friend Del assured us it was amazing and he was right. Over 20 of us have just returned to the UK from Krabi Resort following the most wonderful few weeks. From the moment we arrived we were greeted by friendly, helpful and extremely efficient happy staff members. Our very good thai friend Del who works there ensured everything ran smoothly from start to finish. It was a very late arrival for our group booking and everything was ready for us and check in took 5 minutes! Our room was incredible with amazing sea views and felt very luxurious. One of the most spacious rooms we have ever stayed in. Our children loved it! It was immaculate, high end standard and cleaned each day by happy cheery staff who didn't miss a speck. Fresh new towels daily and fresh blue beach towels changed daily too which was a bonus. Breakfast was okay, quite a good selection and spacious dining area. The Omelette chef was the best part. The beach bar is so adorable and quirky with little swings to sit on and the bar staff are so efficient and we kept them on their toes making copious amounts of back to back cocktails which were delicious. The food menu was great too and the staff would come and find us on the beach when our order was ready to save us having to hang around and wait. Most of us agreed the resort Thai Green Curry was the best we had all holiday, and there were many! Security staff always greeted us with a smile and it was reassuring to know the resort was protected well and they checked on who we were. The pool was quite quiet which was a shame but the atmosphere did pick up as the weeks went on and the season got busier. The pool bar was open so we enjoyed many cocktails there too. This is a beachfront resort with a difference, there is wildlife and little pathways which make a great feature that you won't find elsewhere in an Ao Nang Hotel. It definitely has an island feel to it where you can spend your entire stay barefoot and really let your hair down with sand in your toes and sun on your face! The staff booked our airport transfers and a few boat trips for us, everything was reliable and at a great price. Nothing was too much trouble. 2 rooms had aircon/water issues and a replacement room was offered immediately and with apologies and sincere genuine concern for our happiness during our stay. The location is perfect and there are many bars and a 7/11 a few minutes walk away. We will never forget our stay and will most certainly be back! We have stayed in several Krabi 5 star hotels over the years and this was by far the most special experience in Ao Nang by far for being so unique. Absolutely loved it!!!!
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: Book a room nearest the beach. The Villas are incredible! Use the resort for all of your trips...
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Response from Akkara Sriraksa, Other at Krabi Resort
Responded 3 weeks ago
Dear angelemilly111, We are deeply touched by your wonderful and detailed review of your recent stay at Krabi Resort. It’s truly gratifying to know that our resort, with its unique beachfront charm and attentive service, provided you and your group with such a memorable experience. Our team, especially Del, is delighted to have contributed positively to your stay. We take pride in our staff's dedication to ensuring that every guest feels welcomed and well taken care of, and it's heartening to hear that we succeeded in making your visit seamless and enjoyable. The compliments on our room standards, beach bar, security staff, and overall ambiance are greatly appreciated. We're thrilled that the Thai Green Curry and our cocktail offerings were highlights of your stay. We sincerely apologize for the air conditioning and water issues encountered in two of your rooms and are pleased that our prompt response met your satisfaction. Your endorsement means the world to us, and we are excited to welcome you back for another special stay in Ao Nang. Thank you again for choosing Krabi Resort and for recommending us so highly. Warm regards, Krabi Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy T wrote a review Nov 2023
1 contribution
+1
We have had the best time here!! Fantastic resort with everything you could ask for! Beach, pool, drinks and nature (the night time noises of tropical paradise- frogs, birds & plants) Fantastic room (luxury grand room) friendly staff and couldn’t do enough for you! Short walk (5mins) to the beach and Ao Nang strip.. We have recommended to family and friends and would definitely stay here again! Thank you so much for making our first time to Thailand the best!
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Date of stay: October 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Akkara Sriraksa, Other at Krabi Resort
Responded 4 weeks ago
Dear U3775HDamyt, We're overjoyed to hear that you had an exceptional stay at Krabi Resort! Thank you for enjoying our tropical paradise and for your kind words about our resort, rooms, and staff. Your recommendation to family and friends is the highest praise we can receive. We look forward to welcoming you back for another fantastic experience on your next visit to Thailand. Warm regards, Krabi Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle COTTOM wrote a review Oct 2023
Lichfield, United Kingdom12 contributions
+1
Firstly, start with positive. Beachfront location is superb, magnificent views out to phi phi islands. Sadly, this is the only plus for this hotel. Grounds neglected, pool unusable for 3 x days, see pictures, total health and safety issue with filter contraptions essembled with plastic bags covering electrics. Unused plastic floating in stagnant water by children’s pirate ship. No air-conditioning for two days in room. Such a shame as this has clearly been a top star rated hotel. I’ve stayed in many hotels across the world and this was by far the worst. Witnessed a rat on bin outside reception!
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Don’t book
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Response from Akkara Sriraksa, Other at Krabi Resort
Responded Oct 26, 2023
Dear Passport04604354426, Thank you for taking the time to provide your feedback on your recent stay at our hotel. We appreciate your positive comments about our beachfront location and the magnificent views it offers. We are deeply concerned about the issues you raised, and we would like to address them: Grounds and Pool: We sincerely apologize for the neglected grounds and the pool being unusable for three days. This falls far below our standards, and we are taking immediate action to rectify these issues. Safety is of utmost importance, and we will ensure that the pool area is safe for our guests. Air Conditioning: We apologize for the inconvenience you experienced with the air conditioning in your room. We will investigate the cause of this issue to prevent any recurrence in the future. Environmental Concerns: We are committed to maintaining a clean and eco-friendly environment. The presence of plastic bags and unused plastic in the stagnant water is unacceptable, and we will implement stricter waste management practices to prevent such incidents. Pest Control: We take pest control seriously and are working to address the rat sighting outside the reception area. We are truly sorry that your experience did not meet your expectations, and we appreciate your valuable feedback as it highlights areas where we need to improve. We are committed to immediate remediation and ensuring that our hotel lives up to its potential as a top-rated destination. Please accept our apologies for the inconveniences you experienced during your stay. We hope you will consider giving us another opportunity to provide you with a significantly improved experience in the future. Warm regards, Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chingy wrote a review Oct 2023
Derbyshire, United Kingdom58 contributions
+1
This was probably once a super hotel but sadly it isn’t anymore. On arrival we were told we had been upgraded! Well the pictures will show that if this was an upgrade then I don’t want to know what we were originally booked into. We changed rooms to what can only be described as ok. Brother and sister in law moved too to a room next door but again no air conditioning for two days in their room. The grounds are overgrown and the water around the accommodation had become stagnant and infested with mosquitoes. The main pool had a failing pump and an improvised system was put on the side of the pool with safety not a concern! Many of the rooms appeared to be closed down. The website pictures display a beach resort hotel of the highest quality unfortunately it isn’t anymore. The position of this resort in Krabi is prime with the beach on the doorstep- the only highlight for me. What a shame!
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Don’t expect and you won’t be disappointed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Akkara Sriraksa, Other at Krabi Resort
Responded Oct 22, 2023
Dear Kevin g, Thank you for sharing your feedback regarding your recent stay at our resort. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for any inconveniences you encountered during your stay. We take your comments seriously, and we would like to address the concerns you raised: Room Upgrade: We apologize if the room you received did not meet your expectations. We are currently reviewing our room allocation process to ensure that our guests receive the accommodations they expect. Air Conditioning: We are truly sorry to hear about the issue with the air conditioning in your brother and sister-in-law's room. Our maintenance team should have addressed this promptly, and we are working to ensure such incidents do not occur in the future. Grounds and Water: We are disappointed to learn about the overgrown grounds and the stagnant water. We are taking immediate action to address these issues, including addressing the mosquito infestation. Pool Maintenance: We apologize for the inconvenience caused by the pool pump issue. Safety is indeed a top priority, and we are investigating what went wrong with our pool maintenance to prevent any future issues. Website Depictions: We understand your disappointment with the disparity between our website depictions and the current state of the resort. We are actively working on updating our website to provide a more accurate representation of our facilities and services. We truly appreciate your highlighting the prime location of our resort, right by the beach. We are committed to regaining our former status as a top-tier destination, and your feedback will help guide us in making necessary improvements. Please accept our apologies once again for any inconvenience you experienced during your stay. We value your feedback, and we hope you will consider giving us another opportunity to provide you with a more enjoyable and satisfying stay in the future. Warm Regards, Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arihant S wrote a review Oct 2023
6 contributions
Located just besides the AoNang beach, Krabi Resort is the largest resort in AoNang. I would have given it a 5-star rating but there are still some areas for improvement. Areas to Improve : 1. The resort must prepare the room well in advance before a room is being checked-in. In our case, everything was good but, the room has a typical weird smell (which was there throughout our stay period). We even asked for a room freshener, but Room Service staff came, sprayed and took it back. What I think is that there must be room freshners in every room permanently. There were mosquitos in the room. Again, staff must make sure that the room is free of mosquitos before someone is checking-in. But, this time, they gave us the mosquito spray to keep in our rooms. Also, the wooden furniture/cupboard needs furnishing from time to time which resort should take care of. 2. The Lighting on the roads of the resort is not upto the mark. It's quite dark outside at night and since, you walk many times, you may encounter some insects, lizards etc. ( there were 2 small snakes in our case at different time). Positive Points : 1. Staff / Room support is very nice. As soon as you call the reception, the cart is there to take you to any place inside the resort. 2. We booked a Luxury Grand Room, and it was very spacious, good cupboards, and very nice bathtub. 3. The beach is just at the walking distance of 5 mins at maximum. And the view from there is amazing. 4. There are lots of eateries and stores outside the resort. So, no issue of food, drinks and connectivity. 5. Breakfast has good options and very nice. Could improve more towards Vegetarian/Vegan options. Over-all if you want to stay in Krabi AoNang area, Krabi Resort will be one of the best options.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Akkara Sriraksa, Other at Krabi Resort
Responded Oct 22, 2023
Dear 75arihants, Thank you for taking the time to share your feedback about your recent stay at Krabi Resort. We sincerely appreciate your detailed review and your kind words about our staff and certain aspects of your stay. Your feedback is invaluable to us as it helps us improve our services and provide the best possible experience for our guests. We would like to address your constructive comments and concerns: Room Preparation: We apologize for the inconvenience you experienced with the room smell and the presence of mosquitoes. We take your feedback seriously, and we will ensure that rooms are thoroughly inspected and prepared before check-in. We have also taken note of your suggestion regarding permanent room fresheners and will consider implementing this for future guests' comfort. Lighting: Your safety is a top priority, and we are sorry to hear about the insufficient lighting around the resort. We will review and improve our lighting infrastructure to ensure a safer and more pleasant experience for our guests, especially during the evening. Furniture Maintenance: Thank you for pointing out the need for regular maintenance of wooden furniture and cupboards. We will address this issue promptly to maintain the quality of our accommodations. Breakfast Options: We appreciate your positive feedback on our breakfast offerings. Your suggestion for more vegetarian and vegan options is noted, and we will work on expanding our menu to cater to all dietary preferences. We are delighted to hear that you enjoyed our spacious Luxury Grand Room, the proximity to the beach, and the surrounding amenities. Once again, thank you for choosing Krabi Resort for your stay, and we hope to have the opportunity to welcome you back in the future. Your feedback is invaluable in helping us improve our services and provide a better experience for our guests. Warm regards, Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mika A wrote a review Sep 2023
1 contribution
Very old and not clean hotel, the stuff was really not nice, we booked this hotel especially for the pool, but the pool is closed for one month, they didn’t tell us anything, just put small note in the room. The beach is beautiful but very neglected,
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Akarapon Sriraksa, Other at Krabi Resort
Responded Sep 18, 2023
Dear Mika A, We apologize for any inconvenience during your stay at The Krabi Resort. We're currently in the process of refurbishing both our hotel rooms and facilities to provide a better experience. The pool closure was part of this renovation. We regret any lack of communication in this regard. Your feedback about cleanliness and staff behavior is noted, and we're addressing these issues internally. We value your input and hope you'll consider staying with us again in the future to experience our improvements. Warm regards, Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rahul R wrote a review Sep 2023
Bengaluru, India2 contributions
FACED A MAJOR SCAM HERE Our bedsheets and pillow covers at Krabi resort were stained, which typically occurs when they are washed alongside other clothes. Today, we were unexpectedly charged 1850 baht for their error. This level of service is unacceptable, as the resort initially provided us with heavily stained linens. The laundry staff's mistake has been wrongly attributed to the tourist. We advise all future visitors to be cautious of this tourist destination. Timeline: - We arrived at Krabi Resort at 2 PM on Monday, September 11th. - After some rest, we explored the streets. - Upon returning around 11 PM, we discovered stains on the pillow cover, hidden as it was upside down. - Despite noticing it before sleep, due to the late hour, we decided to overlook it. - On the morning of September 12th, at approximately 8:40 AM, we left for a boat ride to the islands. - Returning around 5:30 PM, we found our bed had been made without requesting a change of the bed cover. - When checking out at 6:45 AM on Wednesday, September 13th, we were confronted with the stained bed cover and pillowcase. Questions for Management: 1) Why wasn't the issue with the bed cover communicated to us on the 12th? We could have involved the police to prove it wasn't caused by us. These stains cannot be created by us they appear to be bleach stains. 2) On the morning of the 13th, at 6:45 AM during check-out, we were pressured to pay, which we eventually did to avoid further delays and disputes. If this had been disclosed to us on the 12th, we would have contacted the police. This situation seems like a scam targeting tourists. Travelers should be cautious of such stains, especially when on tight schedules, as it can lead to traps.
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Date of stay: September 2023
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Trip type: Traveled as a couple
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Response from Akarapon Sriraksa, Other at Krabi Resort
Responded Sep 18, 2023
Dear RohulrF4774TH, We appreciate your response and your willingness to engage with us directly to resolve this matter. We are committed to providing the best service possible to our guests, and your satisfaction remains our top priority. We would like to mention that we did make an effort to contact you one day in advance of your scheduled check-out by calling your guest room in the evening. Regrettably, we were unable to reach you at that time. However, we are grateful that you have chosen to connect with us now to address your concerns. Please feel free to reach out to us at your earliest convenience via email at reserve@krabiresort.net so that we can discuss your experience in detail and work together to find a satisfactory resolution. Your input is highly valuable to us, and we want to ensure that we can resolve any issues to your complete satisfaction. Thank you for your understanding and cooperation, and we look forward to hearing from you soon. Warm regards, Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$64 - $108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
krabi hotel ao nang
LOCATION
ThailandKrabi ProvinceKrabi TownAo Nang
NUMBER OF ROOMS
230
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KRABI RESORT - Updated 2023 Prices & Hotel Reviews (Ao Nang)

Frequently Asked Questions about Krabi Resort
Which popular attractions are close to Krabi Resort?
Nearby attractions include Hong Kong Tailor (0.3 miles), Andy the Tailor (0.1 miles), and Absolute Designer Tailor (0.1 miles).
What are some of the property amenities at Krabi Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Krabi Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Krabi Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Krabi Resort?
Yes, free parking is available to guests.
What are some restaurants close to Krabi Resort?
Conveniently located restaurants include Reeve Beach Club Krabi, Umberto's cuisine, and KoDam Kitchen.
Are there opportunities to exercise at Krabi Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Krabi Resort have airport transportation?
Yes, Krabi Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Krabi Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Krabi Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Krabi Resort?
The staff speaks multiple languages, including English and Thai.