Walked in to this restaurant for a last minute meal with family (group of 7) and were seated right away. Staff were lovely. Initially there were multiple issues with wrong drinks being brought to our table that were meant for a table across the restaurant and then a variety of the drinks that we ordered did not arrive and we had to ask again. The staff were extremely kind and sorted this straight away but the issues didn’t end there. The food came out at very different times and some of our party had finished their meal before some had their food even arrive. One person had ordered green curry fried rice and added a Thai omelette (option on the menu). The omelette came but no rice. It then came much later. The staff really were very kind and helpful but there were so many mistakes and a number of our party were not terribly happy with the food (veggie burger was not good). Real shame as it seemed nice. Very expensive for what we got too. …
Pool is nice. My son liked it. We enjoyed slide pool. We stayed fantasy room 3rd floor new building facing pool. Strong air-conditioning, bright room. Many families were staying when we stayed. It's good point for family with child.
We have came here on 2019 for our honeymoon.. then we come again on feb 2020 for our anniversary.. best place to stay.. great accommandation.. clean place to stay.. will come again later.. we also recommend to muslim people to come and stay here.
The resort ticks almost all the boxes, good clean pools, good continental breakfast, big rooms, nice aircon but the housekeeping leaves much to be desired. We were greeted with a dirty toilet in one of the two connecting rooms when we checked in, we notified the reception immediately and were told this is not possible as every room is checked before letting in, Ya we know that, but if a guest is reporting a problem within 1 minute after checking in that means there is an issue, the lady at the reception kept saying that it is not possible, than she sent the housekeeping staff, the staff that attended was clearly very upset as if we were making up a story, all of this within 5 minutes of checking in. When we told this later to reception that this is not what we expect from a resort, the front desk staff was behaviour was - OK so what, but we got it cleaned for you. No Apology, no nothing. He mentioned that you can write a review on trip advisor so here I am writing it.... Other than that we had a pleasant stay and had no issues. …
Room is big and clean. Swimming pool is also big and has a long slides, kids love it very much. Resort staffs are friendly and helpful. Strategic location as it is few minutes walk to Ao Nang beach from the resort.
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