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Holiday Inn Express Cambridge Duxford M11 Jct 10

Traveler (83)
Room & Suite (61)
Dining (12)

About

Location
Cleanliness
Service
Value
Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Conference Facilities
Dry Cleaning
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Non-smoking rooms
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610Reviews
123Photos
4Q+A
100Room tips
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Popular mentions
It’s difficult to review Holiday Inn Express’s because they are very much the same wherever you stay, staff, cleanliness and location will make the difference. Room was clean, Shower was OK and breakfast was a little bland? Good location for easy access for M11, Cambridge and
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Response from Thomas A, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10
Responded 2 days ago
Dear MinallUK, Thank you so much for such a lovely Review. It was a great to read that you had a pleasurable Time with us form the start to the end. We do pride ourselves on our customer service, and was great to see that the staff were accommodating throughout your time with us, its great to see that your stay was memorable for all the right reasons. Again thank you so much for taking time to review our property. We look forwards to seeing you again real soon. Kind Regards Amy Farmer Senior Guest Service Manager
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Finding the hotel parking lot was difficult,having arrived late at night with no clear signage off the A505 or Station Rd. Once settled in for the evening, my sleep was constantly disrupted by the trains. The hotel staff was able to change rooms for my second night. I would
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Response from Thomas A, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10
Responded 4 weeks ago
Dear EpiphanySD, Thank you so much for you your recent feedback. I'm sorry we fell below your expectation and that your over all experience was memorable for all the wrong reasons, we are working on it now to make sure that every guest who walks through the door receives a service that we all know we can deliver. While we understand that your Visit was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We look forwards to serving you again in the near future. Kind Regards Amy Farmer Senior Guest Service Manager
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Stayed here for 1 night on business for the first time. Quite difficult to find as not well sign posted from the road. £5 to park the car which I think is a bit steep for hotel guests but guess it’s to deter train station parking. Check in was fine, the lady on reception was
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10
Responded Mar 7, 2019
Hi JenHFarr, Thank you for your review and for choosing to stay with us. While we are absolutely delighted to hear your kind words about our staff, I am sorry for the difficulty you had getting to our hotel and for any discomfort the noise from the trains caused you. If there is anything you need or anything we can do to make your next stay more comfortable, please don't hesitate to approach our Front Desk or ask for the Manager on Duty. Sincerely, Connie D Case Manager IHGService
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I stayed here one night in mid January. The room itself was a very good size and had a good area to work, and a couch to sit and relax. The bed was comfortable and I slept well. My stay was bit ruined by a problem with the heating/ air conditioning in the room. When I arrived it
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10
Responded Feb 23, 2019
Hi Londonbased-27, Thank you for taking the time to express your thoughts and concerns. While we are glad to hear you liked your room and found the bed comfortable, I am disappointed to learn your stay was ruined by the issue with the heating unit in your room. I am so sorry for any discomfort this caused you. Your feedback will be shared with our maintenance team for future consideration on upgrades. Despite the setbacks mentioned on your review, I hope you would give us another chance make your stay better than the last. Sincerely, Connie D Case Manager IHGService
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£5 to park your car. Tiny tv in room which was poor. The pub/restaurant next door (Red Lion) very expensive so i drove to Tesco for food. No mobile signal for vodafone and i mean none!. Wifi weak and intermittent. Breakfast was adequate but nothing special. Room was ok. Stay
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10
Responded Feb 9, 2019
Hi Graham800, Thank you for your review and for staying with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. These will be relayed to the team to help point out areas that need additional attention. Again, many thanks for the feedback and our apologies for the shortfalls. Should your travels bring you back to the area, we would love nothing more than to welcome you back and deliver an experience you'll be sure to remember. Sincerely, Connie D Case Manager IHGService
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All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Double bed and double sofa bed in a family room for 2 adults and two children
HI Express Duxford - Room view
HI Express Duxford - Room view
HI Express Duxford - Room view
HI Express Duxford - Room view
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Yeah G'day, At Heathrow catch the underground (immediately outside the terminal 4 (follow signs from other terminals) to Paddington Station. At Heathrow station buy a through ticket to Whittlesford Parkway station. At Paddington change to underground(same building) catch train to Liverpool Street at Liverpool Street catch main line train to Whittlesford Parkway Station. (this is a few stops BEFORE Cambridge) As you come out of the station the hotel is in front of you to your right. Enjoy your stay.
0 votes
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Hello Joanne, Our rooms do not have Mini fridges unfortunately, however if you speak with our reception team on arrival, we can store it for you in our kitchen fridge. Kind Regards Amy Farmer Senior Guest Service Manager
1 vote
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Are dogs allowed here please
I didn't see any and would doubt it. Try the King's Head in Sauston.
1 vote
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Hello, There are two within about a 5 minute drive from us. The Plough in Duxford and The White Lion in Sawston. I hope this helps and that you have an enjoyable stay with us. Regards, Monica
0 votes
"Ask for a room on the opposite side to the railway line"
"All good and all floors have wheel chair and lift access"
"Was close to train line station and main road but we had no problems sleeping"
"Ask to avoid a room that faces the rail line."
"DO NOT CHOOSE ROOMS ENDING IN 4 as they are within 25 metres of the motorway"
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PRICE RANGE
$84 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express cambridge duxford m11 jct 10 hotel whittlesford
LOCATION
United KingdomEnglandWhittlesford
NUMBER OF ROOMS
73
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