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Planters Country Hotel & Restaurant

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Traveler (372)
Room & Suite (67)
Dining (31)
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Overview
  • Excellent17%
  • Very good29%
  • Average20%
  • Poor14%
  • Terrible20%
Travelers talk about
“bala's chalet”(33 reviews)
“afternoon tea”(16 reviews)
“english cottage”(5 reviews)
Free Wifi
Free Parking
Restaurant
Suites
Shuttle Bus Service
Breakfast included
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)
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All reviewsbala's chaletafternoon teaenglish cottageenglish teamain buildingamerican breakfastbeautiful gardenenglish stylereading roomtanah rata townnathanfireplaceflowersenvironmentlodgingtudordevelopment
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161 - 165 of 309 reviews
Reviewed April 21, 2014 via mobile

The view of Bala chalet very beautiful especially at night..inside the room very tidy..but the customer service no good. Got small garden can walk around and every corner got its own attractive decoration.

2  Thank LimJoey1996
Response from Shyamala S, Guest Relations Manager at Planters Country Hotel & RestaurantResponded June 28, 2014

Thank you for your wonderful comments.We are very sorry that the staff were not very friendly towards you.We have alerted our staff regarding this and they have promised to rectify their mistakes.Please do come again and we will make up for the unpleasant feeling.

Reviewed April 14, 2014

An awesome place for a little sweet escape from you busy lifestyle. Its like a total recharge. Lovely place for nature lover as the building itself is covered with green plants. Luxurious classic interior that made u feels like coming home to granny for thanksgiving....More

1  Thank SajidahShopian
Response from Shyamala S, Guest Relations Manager at Planters Country Hotel & RestaurantResponded June 28, 2014

Dear Guest,Thank you for your lovely comments.We truly appreciate your thoughts in making our place like a home away from home.We try to maintain this feeling.As you can understand this is a old colonial building,the beauty and character is in this.As such some rooms are...More

Reviewed March 25, 2014

I'm a frequent customer of Bala's Chalet but my previous stay was not so enjoyable. Everything was great as usual but the room we stayed in (JT2) was terrible. No, it's not the condition of the room. The room was nice and clean. Size was...More

2  Thank peeenuts
Response from Shyamala S, Guest Relations Manager at Planters Country Hotel & RestaurantResponded August 31, 2014

Dear Guest,Thank you for your useful tip about JT2.We have forwarded your comments to the management for action who have promised to look into the matter.Usually we only give the cottage to one large family.I think on the day mentioned we were overbooked so we...More

Reviewed March 9, 2014

We stayed here twice and loved it both times. Yes the hot shower some times doesn't work (not ALL the time) Yes the beds felt slightly damp at times (you're on top a hill) Yes there can be bugs (again, you're on top a hill)...More

1  Thank RizwaNeem
Response from Shyamala S, Guest Relations Manager at Planters Country Hotel & RestaurantResponded August 31, 2014

Thank you for your lovely comments.We truly appreciate it.We however would like to point out that whilst we appreciate your useful comments as a guideline to improve our establishment,some comments especially the one about bed bugs is not true.We most certainly do not have bed...More

Reviewed February 20, 2014

First, I will say I was a teacher for many years, so the fact that this was a school was attractive to me. Few places I stay have a history and besides having a cottage feel with lovely gardens, this does. It was very quiet...More

Thank travelingtrue
Response from Shyamala S, Guest Relations Manager at Planters Country Hotel & RestaurantResponded August 31, 2014

Dear Guest,Thank you so much for your lovely comments.You have captured the very essence of our establishment.This is what we are all about but nevertheless we still take every endeavour to improve our facilities and we will take into account your comments about the bathrrom...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Things to do
Restaurant
Details
Price range
$61 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
$61 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
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Traveler (372)
Room & Suite (67)
Dining (31)
Family and Play Areas (2)
Questions & Answers
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HappyMumbie
November 2, 2017|
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Response from Nikmen N | Reviewed this property |
Frankly I don't recommend this hotel cos some of the staff r rude n the place looks like a haunted deserted hotel cos I have been there twice there wasn't even a single guest stay there. Only the boss bala is a nice guy. Is... More
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Room Tips
"Agree dinner in advance with Chef if you require something special and catered to your needs. Upgrade your..."
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"Rooms are good, wifi is horrible most of the time"
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"Each room has its own character, most seem to have views."
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"get a room in the main building if you do not want to hike up a hill"
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