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Hotel De' La Ferns

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1 room 2 adults 0 children
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503 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Reviewed 2 weeks ago via mobile

In short - Clean hotel, good service, friendly and helpful staff. Good food! Really good vibes! My parents and I spent 2 nights at the hotel family suite. Check in was swift and we were well taken cared for during our stay. Comfortable beds and pillows, clean bathroom... what more can you ask for for a stress free holiday?

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Thank Aruna P
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

This was our second family trip to the Cameron Highlands. Priorly we stayed at the Lakehouse hotel and had an extremely comfortable and memorable stay. We chose to stay (this time) at Hotel de la Ferns as rooms weren't available at the other top end hotels, namely Lakehouse, Cameron Highlands Resort and Smokehouse. We arrived at the hotel, surprised at...

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2Thank YohannDrego
Kuching, Malaysia
Reviewed 4 weeks ago

Check in were smooth and the bed was great except there is no ceiling fan. A bit stuffy when you walk in the room need to open all the window and door to let the fresh air in. Lucky its was a raining day wonder when is hot may not able to hang around in side the room. Clean simple...

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Thank Gabriel K
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Only the view from outside is great otherwise everything else is bad. Manager Mohan was very good and understanding and the staff at the front counter were ok. Otherwise the staff at the buffet restaurant were rude, not helpful and were not friendly especially the F&B manager and a lady called Jyothi. She should be told to leave the job...

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Thank SimeeNov2013
Reviewed 4 weeks ago via mobile

I used to stay here, 3rd stay this time, no big problem still like this place. But this time there are 2 things that I would like to mention here. Good things about this place is that it is away from the city (consider is bad if you do not have transport), I like it relaxing environment. It has bathtub,...

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Thank Ivon S
Johor Bahru, Malaysia
Reviewed November 29, 2016 via mobile

The design, the room decor and all the installations in the hotel is hard to fault, a perfect base to built a perfect hotel in fact, but they choose to ignore all the little details a good hotelier should normally attend to and slowly allow it to rot, so sad.

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1Thank romeojuliet2012
Reviewed November 15, 2016

We stayed at level 2 of the hotel. Strangely at bout 12 am till about 2am... Me and my sister could hear sounds of alot of footsteps. Its like kids running around on the above floor playing catching. Thru the night... Strange. Front desk lady didnt even smile. It feels like she cant be bother of my questions and enquiries....

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4Thank Cadbury84
Singapore, Singapore
Reviewed November 15, 2016 via mobile

Went there for a Long weekend get away and stayed there for 2 nites. The place is old and run down. Breakfast was bad, limited choice and the taste was bad. It badly need a make over and replace the Chef.

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Thank Groundnuts
Reviewed November 14, 2016 via mobile

Spaces, Comfortable, New and quite clean. The hotel is quite new, so the things looked quite new. The hotel room is big. The floor carpet maybe is just spray with antibacterial liquid detergent, so feeling a bit itching for feet. The hotel breakfast is nice, the service staff is friendly and polite.

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Thank feelingstar0208
Malaysia
Reviewed November 10, 2016

Stayed at this Hotel on 5/11 to 7/11/16 on our family vacation. I have booked a Family Suite for 6 people at 5th Floor. But during check in, the front desk staff informed the room was booked by another guest. But when i told i had booking too,they replied the room had some faulty issues, Told i will be given...

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3Thank NishaPillay
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hotel De' La Ferns

Address: Batu 39, Jalan Besar, Tanah Rata 39000, Malaysia
Location: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Price Range: $50 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel De' La Ferns 3*
Number of rooms: 75
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Also Known As:
Hotel De' La Ferns Cameron Highlands/Tanah Rata
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Questions & Answers

Here's what travelers have asked, with answers from Hotel De' La Ferns staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and find another hotel.... or if you are going here... carry your own toothbrushes and toothpaste”
 of 5 bubbles YohannDrego, 4 weeks ago | Read review
“Most of the room have a great view cause the there is no high rise building.”
 of 5 bubbles 133gabrielk, 4 weeks ago | Read review
“Bad rooms and very dusty”
 of 5 bubbles SimeeNov2013, 4 weeks ago | Read review
“Choose rooms upper level, not facing the road.”
 of 5 bubbles farhana866, Oct 11, 2016 | Read review
“No ground floor rooms. and No rooms facing the main road!”
 of 5 bubbles Chris_Mackenzie17, Sep 13, 2016 | Read review
5 of 5
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