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Hotel Santika Premiere ICE BSD City

Jl. BSD Grand Boulevard, Tangerang Indonesia
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Guests1 room, 2 adults, 0 children
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$56
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Free cancellation until 09/26/19
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Traveler (350)
Room & Suite (82)
Dining (25)

About

Location
Cleanliness
Service
Value
A “Premier” Destination In a Flagship Planned City Experience a one-of-a-kind merger of contemporary style and 4-star comfort in the heart of BSD City. The modern BSD City is home to Southeast Asia’s largest convention center (Indonesia Convention Exhibition / ICE), as well as a selection of high-end shopping centers and bustling business districts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Valet parking
Parking
Free internet
Wifi
Internet
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Desk
Refrigerator
Flatscreen TV
Bath / shower
Housekeeping
Room service
Safe
Seating area
Telephone
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Indonesian
307Reviews7Q+A25Room tips
Traveler rating
  • 77
  • 140
  • 61
  • 17
  • 12
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Popular mentions
After celebrating wedding ceremony of my family, we are visit aeon mall then suddenly we are decided to stay at Santika Hotel ICE BSD. Nice place to stay, feels like home, but for breakfast the taste is standard, after all is good..
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Response from Hikmat_Nugraha, General Manager at Hotel Santika Premiere ICE BSD City
Responded 2 weeks ago
Dear Bapak Esa Maulana, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Having said so, I will definitely take your concerns to our breakfast taste, and we will communicate with our team to have an improvement. therefore, I do hope that we could host you again in the future, and show you the improvements made. Best regards, Hikmat Nugraha General Manager.
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Spent a week here on business and wouldn't want to repeat the experience. There appear to be no quiet rooms in the whole hotel; not helped by the fact that all the rooms have Single Glazing!!! Like a previous guest - had to upgrade to get a half decent room. Doesn't matter where you are in the hotel, the noise from the motorbikes accelerating away from the numerous sets of traffic lights surrounding the hotel will keep awake you at night. Food was variable (scrambled eggs - good) and it was pot luck in the evening if you ate a la carte but my main gripe is that I was bitten by mosquito's both at breakfast and in the evening as they have a habit of leaving the doors to the patio open. Room cleaning seemed to depend on who was on that day - some days good, other days perfunctory. Looking at all the other glowing reviews; maybe they were having an off week when I was there but I won't be returning and I wouldn't recommend this hotel either.
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Response from Hikmat_Nugraha, General Manager at Hotel Santika Premiere ICE BSD City
Responded 2 weeks ago
Dear valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Having said so, I will definitely take your concerns to your feedback mentioned, and we will communicate with our team to have an improvement, even with our vendor pest control would be my priority to solve the problems. therefore, I do hope that we could host you again in the future, and show you the improvements made. Best regards, Hikmat Nugraha General Manager.
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My husband booked Santika Premiere hotel for me and my 2 little boys for 2 nights, we were very pleased, the hotel is nice and clean, the room was very comfortable, all the staff they were very friendly, the breakfast was great, tasty and plenty choices, my complain are the curtain and the window, found stain in the white curtain and the outside window seem dirty but anything else are great.
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Response from Hikmat_Nugraha, General Manager at Hotel Santika Premiere ICE BSD City
Responded 3 weeks ago
Dear Ibu Listihamo, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for sharing and considering Hotel Santika ICE BSD City as your destination for your holiday or Business trip. I’m very happy to read that you had a wonderful time during stay with us. Thank you for praising the quality of some of our Breakfast menus at our Mandalika Restaurant, I am glad you could experience them and enjoyed the incredible food quality and our service in each of them and also Thank you for praising of our room quality that was made more enjoyable to stay. Your valued comments are our concerned to have an improvement with our associates On behalf of our team, thank you for your awesome review and for recommending us to our online readers and potential future guests and I look forward to being welcoming you back in the near future for another memorable family experience. Best Regards, Hikmat Nugraha General Manager
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Anak saya baru saja mengadakan pesta sweet 17 party di sky lounge 15 floor Santika Premeire Ice Bsd. Such a cozy place and the food also good, the taste is beyond standard, the price is also reasonable. The marketing staff, named Mr. Wishnu Aji is very helpfull and considerate. Overall saya puas dengan pelayanan di Santika Premiere Ice Bsd
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Response from Hikmat_Nugraha, General Manager at Hotel Santika Premiere ICE BSD City
Responded Aug 13, 2019
Dear Ibu Rostini, Greetings From Hotel Santika Premiere ICE BSD City. It gives us such a pleasure to hear about your wonderful experience at Hotel Santika Premiere ICE BSD City, that we have seen your comment in online review recently. We are happy to read how much you enjoyed to stay with us, and our services and facilities throughout your stay. it is our goal to ensure that every guest’s stay becomes unforgettable. Thank you, your review makes us feel we achieved it once more. Your acknowledgements of the hospitality and services rendered by our associate will be shared with our team especially to Wishnu Aji in particular will be pleased to know that he helped in creating your enjoyable Journey. Thank you for your trust to us and being able to meet again in another future event. Sincerely Yours, Hikmat Nugraha General Manager
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Stay here for 1 night, the location is just walkimg distance to ICE BSD. Deluxe room was big and comfortable. Breakfast has a variety of choice from Indonesian breakfast to western. Staff was helpful amd friend
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Response from Hikmat_Nugraha, General Manager at Hotel Santika Premiere ICE BSD City
Responded Aug 11, 2019
Dear Ibu Dian Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. We do hope that we could host you again in the future. Best regards, Hikmat Nugraha General Manager.
Read more
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PRICE RANGE
$43 - $131 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaBanten ProvinceTangerang
NUMBER OF ROOMS
285
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