We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
9/3/2017 9/4/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Serpong Alam Sutera

    Kav 23 Jl Alam Sutera Boulevard, Tangerang 15325, Indonesia
    Save
    Best prices for your stay
    9/3/2017 9/4/2017
    $56
    $57
    $57
    Traveler (286)
    Room & Suite (85)
    Dining (27)
    Overview
    • Excellent36%
    • Very good46%
    • Average13%
    • Poor4%
    • Terrible1%
    Travelers talk about
    “living world” (28 reviews)
    “flavor bliss” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Serpong Alam Sutera
    Deals (39)
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    • 1 Queen Bed Superior
      $56
      View Deal
    • Superior Room, 1 Queen Bed
      $57
      View Deal
    • 1 Queen Bed Superior - Free Cancellation
      $57
      View Deal
    All 39 deals for this hotel
    • 1 Queen Bed Superior
      $56
      View Deal
    • 1 Queen Bed Superior
      $56
      View Deal
    • Superior Twin Room
      $56
      View Deal
    • Superior Room, 1 Queen Bed
      $57
      View Deal
    • Superior Room, 2 Twin Beds
      $57
      View Deal
    • 1 Queen Bed Superior - Free Cancellation
      $57
      View Deal
    • Superior Twin Room - Free Cancellation
      $57
      View Deal
    • Superior Double Room
      $57
      View Deal
    • Superior Room, 1 Queen Bed
      $57
      View Deal
    • Superior Room, 1 Queen Bed (Free WiFi)
      $57
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 39
    Hotel Novotel Tangerang
    482 reviews
    #1 of 52 hotels in Tangerang
     
    Ibis Styles Jakarta Airport
    644 reviews
    #25 of 52 hotels in Tangerang
     
    Atria Hotel Gading Serpong
    519 reviews
    #4 of 52 hotels in Tangerang
     
    Orchardz Bandara
    147 reviews
    #12 of 52 hotels in Tangerang
     
    Write a Review
    Reviews (450)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 310 reviews

    Reviewed 2 days ago

    First the good thing. The best thing about this hotel is the staff. They are friendly, smiling and helpful. Unfortunately that's where it ends. If this was a two or at best three star hotel then I wouldn't be writing this review. It is advertised...More

    1  Thank champagnesupern0va
    Reviewed 1 week ago via mobile

    Thanks to the management and team for my bday cake surprise during 3 days meeting ! Free bicycle provided is one of options to get my morning activity to re-energize the full day meeting. The location is good, variaty of food served, well maintained building,...More

    2  Thank andilukman
    Response from Cyril M, Manajer Umum at Mercure Serpong Alam SuteraResponded 1 week ago

    Dear Mr. Andi Lukman Greeting from Mercure Serpong Alam Sutera We very much appreciate your comments regarding your stay at Mercure Serpong Alam Sutera. Thank you as well for your kind words about how friendly our service associates, food, cleanliness and hotel location is very...More

    Reviewed 2 weeks ago via mobile

    This hotel is near to mall living world and place for hang out only cross a street, nice swimming pool on 2nd floor and very friendly staff. They also have free shuttle for surrounding area like IKEA. Its so great!More

    Thank Nadz D
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded 2 weeks ago

    Dear Ms Madz Greeting from Mercure Serpong Alam Sutera Thank you for taking the time to post your comments in TripAdvisor We appreciate your sharing your concerns related how friendly our service associates. It is definitely gratifying to learn that you liked our service, facilities...More

    Reviewed 2 weeks ago via mobile

    It's very late info that i want to share.. but i have excellent experience during my stay in this hotel when i have 3 days conference in the end of July 2017.. The room was great.. the cleanliness was great.. the food also excellent.. the...More

    Thank Devy T
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded 2 weeks ago

    Dear Ms Devi T Greeting from Mercure Serpong Alam Sutera thank you for taking the time to post your comments in TripAdvisor related to your recent stay with us. Thank you as well for your kind words about how friendly our service associates. Please be...More

    Reviewed 2 weeks ago

    Stay here for business trip.. the location was quite far from "busy" jakarta (so its good). The room was good even a bit small, and sometimes you can heer the step of people walking. The ballroom is big and nice. food also good. There is...More

    1  Thank Uline A
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded 2 weeks ago

    Dear Ms Uline A Greeting from Mercure Serpong Alam Sutera Thank you for staying with us and taking your time to express your important feedback on Tripadvisor We very much appreciate your comments regarding your stay at the Mercure Serpong Alam Sutera. I am happy...More

    Hotel Novotel Tangerang
    482 reviews
    #1 of 52 hotels in Tangerang
     
    Ibis Styles Jakarta Airport
    644 reviews
    #25 of 52 hotels in Tangerang
     
    Atria Hotel Gading Serpong
    519 reviews
    #4 of 52 hotels in Tangerang
     
    Orchardz Bandara
    147 reviews
    #12 of 52 hotels in Tangerang
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Spa
    Details
    • Price range
    • $49 - $76 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Tangerang
    • #3 Luxury Hotel in Tangerang
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Cancelon, Orbitz, Booking.com, Hotels.com, Priceline, Agoda, TripOnline SA, Travelocity, Hotwire, HotelQuickly and Cheap Tickets so you can book your Mercure Serpong Alam Sutera reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • Banten Province >
    • Tangerang
    Add Photo Photos
    Traveler (286)
    Room & Suite (85)
    Dining (27)
    Pool & Beach (22)
    Hotel & Grounds (177)
    Bathroom (19)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
    Ibis Styles Jakarta Airport
    644 reviews
    9.13 miles away
     
    Atria Hotel Gading Serpong
    519 reviews
    1.64 miles away
     
    Hotel Novotel Tangerang
    482 reviews
    3.68 miles away
     
    Orchardz Bandara
    147 reviews
    9.25 miles away
     
    Nearby Restaurants
    Bandar Djakarta Alam Sutera
    171 reviews
    .11 miles away
    Bebek Tepi Sawah
    102 reviews
    .13 miles away
    Raja Kepiting
    22 reviews
    .24 miles away
    Bakmi GM Livingworld
    40 reviews
    .07 miles away
    Nearby Attractions
    IKEA Alam Sutera
    183 reviews
    1.86 miles away
    Summarecon Mal Serpong
    387 reviews
    1.61 miles away
    Mall @ Alam Sutera
    82 reviews
    1.57 miles away
    Supermal Karawaci
    162 reviews
    3.28 miles away
    Ask a question
    Questions & Answers
    Serena A
    March 13, 2017|
    AnswerShow all 14 answers
    Response from Willma O | Reviewed this property |
    Beside the hotel there is a big mall, you can just go there by walking. There is various restaurants, supermarket, children's playground, etc.
    0
    Votes
    IreneYoh
    December 17, 2016|
    AnswerShow all 3 answers
    Response from esasch1485 | Reviewed this property |
    sorry for the late answer, they have a good pool at top building, and so with the kids place, im noy sure about the other kids room, except the kids pools i like the room, they have a good room to there.
    0
    Votes
    Room Tips
    "Higher rooms probably have less mosquitoes"
    Read review
    "Eat breakfast at the Hotel but lunch and dinner better outside."
    Read review
    "Away from the street. Traffic is just too noisy."
    Read review
    "Higher floors are quieter"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing