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Jakarta Airport Hotel

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Jakarta Airport Hotel
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251 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Reviewed January 21, 2017 via mobile

The room is clean. Two bottles of drinking water and toilet utilities all free. Can only hear people walking in the hallway. Be sure to ask for room near the lobby otherwise you will be walking a super long way to your room.

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Helpful?
1Thank Nuttida Y
iman K, E-Commerce Supervisor at Jakarta Airport Hotel, responded to this review

Dear Valued Guests, Warm Greeting from Jakarta Airport Hotel. Thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. My Team and I hope you would be able to give us the opportunity to welcome you back to Jakarta Airport Hotel. Warmest regards, Iman

東京
Reviewed January 6, 2017

It's wonderful that you can just walk down and reach the check-in counter in 5 minutes (the corridor to the rooms can be quite long, though). I have stayed here many times with no problem, but this time the bath towel smelled musty, hope housekeeping would work on that.

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1Thank きみしぐれ
iman K, E-Commerce Supervisor at Jakarta Airport Hotel, responded to this review

Dear Valued Guests, Warm Greeting from Jakarta Airport Hotel. Thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. My Team and I hope you would be able to give us the opportunity to welcome you back to Jakarta Airport Hotel. Warmest regards, Iman

Crawley, United Kingdom
Reviewed December 31, 2016 via mobile

After almost a 7 hour flight from Melbourne and a 14 hour overnight stay and very early flight the following morning this was the best hotel. Very conveniently located, comfortable ,clean, well,equipped(but no iron),very nice staff,24/7 restaurant just a floor below and departures just a floor above.Greatly recommended.No transport required,its literally 2-3 minutes walk into the Airport.Its not a 5...

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1Thank Foster M
iman K, E-Commerce Supervisor at Jakarta Airport Hotel, responded to this review

Dear Valued Guests, Warm Greeting from Jakarta Airport Hotel. Thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. My Team and I hope you would be able to give us the opportunity to welcome you back to Jakarta Airport Hotel. Warmest regards, Iman

Reviewed December 30, 2016 via mobile

We have been here for 4 hours (450k) and it has served for the purpose: clean, comfortable bed, wifi and nice shower and enough silent. Recommended if you want to recover your batteries between 2 connecting flight.

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1Thank caolino
iman K, E-Commerce Supervisor at Jakarta Airport Hotel, responded to this review

Dear Valued Guests, Warm Greeting from Jakarta Airport Hotel. Thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. My Team and I hope you would be able to give us the opportunity to welcome you back to Jakarta Airport Hotel. Warmest regards, Iman

Magelang, Indonesia
Reviewed December 7, 2016

Pros: - Located in the airport area (Terminal 2) near international departure, surrounding with restaurants - Friendly staffs with good English. - Quiet - Free mineral water, tea and coffee in room - Free wifi internet - Clean and comfortable bed Cons: - Expensive. Short stay price is available around RP. 500.000,- for 6 hours.

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1Thank AlexSantosa
Sentani, Indonesia
Reviewed December 4, 2016

The check in process was not that fast and the room was average but adequate. What I really appreciated was the staff went out of their way to assist me in getting to the next terminal when there was a mix up about arranging the hotel shuttle.

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Thank ahsentani
Reviewed November 28, 2016

Room and bed were well kept, nicely appointed, and clean. Nice place to crash prior to early flight. Need more staff if there is a rush of check-ins though. Can't beat the location and its easy access to the airport; much better than leaving the airport for another close place, and much less expensive!

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Thank Dave W
Reviewed November 18, 2016 via mobile

We arrived at nite. Easy to find at 2E terminal. The room is quite far from reception desk, clean room. We could sleep well and comfort. Good view to see 'take off and landing' aircraft..No breakfast at this hotel, but its easy to find resto out there. Its worth it...

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Thank Jonithen
Ottawa, Canada
Reviewed November 18, 2016

Booked via Expedia for around 70$C. The hotels location can be tricky to found. It is located between terminals 2D and 2E , on the second level. If you arrived at 2D, go on the second floor ASAP and then walk towards 2E, Once you know that, it should be a breeze. Check in was pleasant. The place dates from...

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1Thank Lubiere
Antipolo City, Philippines
Reviewed October 30, 2016

The rooms looked exactly like they did in the website. Although maybe the lighting is a little bit dimmer. Was a bit bummed that they no longer offered breakfast with the stay unlike before (stayed there also three years ago, with nice buffet breakfast). Only stayed a few hours but it was pleasant and the person at the front desk...

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Helpful?
Thank Xeng M
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Jakarta Airport Hotel is that one stop solution for Domestic and International travellers looking for comfort, convenience, and a peaceful rest and recuperation. Experience the convenience of an airport hotel with all the needs of our guests are met with professional and courteous Indonesian hospitality. Once you touch down at Soekarno-Hatta Jakarta's International Airport you're just minutes away from experiencing the Jakarta Airport Hotel's convenient and luxury accommodations and amenities ... more   less 

Additional Information about Jakarta Airport Hotel

Address: Terminal 2E | Soekarno-Hatta International Airport, Tangerang 19110, Indonesia
Location: Indonesia > Java > Banten Province > Tangerang
Price Range: $53 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jakarta Airport Hotel 3*
Number of rooms: 82
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Tangerang
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Here's what travelers have asked, with answers from Jakarta Airport Hotel staff and other travelers.
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Merritt Island, Florida
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you choose the least expensive room, expect to be far from the lobby, exit of hotel.”
 of 5 bubbles ahsentani, Dec 4, 2016 | Read review
“Pick a room near the stairs, ours was too far”
 of 5 bubbles xengm2015, Oct 30, 2016 | Read review
“get a room close to reception, the hotel spans across the top of terminals”
 of 5 bubbles DF-ADL, Oct 23, 2016 | Read review
“Rooms seem to all in one row, single floor. Avoid near receiption or the one as you need to walk a lot.”
 of 5 bubbles Alghawas, Oct 23, 2016 | Read review
“Book in advance as rooms fill up very quickly.”
 of 5 bubbles stdoro, Sep 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question