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Atria Hotel Gading Serpong

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Atria Hotel Gading Serpong
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304 Reviews from our TripAdvisor Community

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Showing 216: English reviews
1 review
5 of 5 stars Reviewed 1 week ago NEW

I had an urgent demand from my kids... to go watch the Selena Gomez concert at ICE BSD city and I had to find a hotel in a hurry. Atria was the right distance away from the hectic site and the process of online booking was flawless. Checkin and arrival was smooth and the customer service super courteous. Facilities are... More 

Helpful?
Thank Athman Mohamed ... A
Jimbaran, Indonesia
Level Contributor
158 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stay 1night for a bussines purpose. Room was great, clean and tidy. Room amenieties very good and food was amazing.i had a dinner buffet with traditional Indonesian food. Check in proses was not bad at all. Service staff at restaurant was great.

Helpful?
Thank chefbloem
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello chefbloem, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. It was indeed a great pleasure to have you here with us. We are glad to know that our product, services and food are suitable with your expectation. Thank you and looking forward to have you here again in the near future. Sincerely Yours, Anton GM More 

Jakarta, Indonesia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stay at this hotel during ied holiday, the price of the room is not too expensive, the room itself is not to big but also no to small, enough to accomodate for 2 adults and 2 kids. The roon nice and clean, bathroom simple and clean, guest csn use swimming pool at hotel or at the atria residence, just... More 

Helpful?
1 Thank Ariepra
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Ariepra, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. We are happy to know that our product and services are suitable with your needs. We do really appreciate that you have explored both the hotel and as well as the residences. Thank you and looking forward to your visit again in the near future. Best... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Location is good, near to mall, only 5 minutes by walk. We can also find factory outlet and some restaurant around the hotel. So far so good unless air con in my room doesn't cool enough. However it was a nice hotel for single night.

Helpful?
1 Thank Christy G
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hi Christy G, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We really appreciate your input regarding AC in your room. We'll look into this seriously. Thank you and looking forward to your visit again in the near future. Sincerely yours, Anton GM More 

Onda, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the excellent treatment clean and spacious rooms I think the only thing I miss is muesly at breakfast time as sushi and Japanese food. many times the room service is delayed enough otherwise all right

Helpful?
1 Thank Carlos M
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hi Carlos M, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. Appreciate you input about breakfast and the room service, we will look into this seriuosly. Thank you and please visit us again in the near future. Sincerely yours, Anton GM More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel in a good location .Clean room And friendly staff. Value for money will Recommend to friends visiting this part Of Jakarta . Close to a mall and some nice Shopping place . Was served well by the Housekeeping when contacted for arranging an iron box and a board

Helpful?
Thank Babloodutta
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Babloodutta, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our product and services meet with your needs. We will do our best to fulfill our guest's needs. Thank you and looking forward to your visit again in the near future. Sincerely yours, Anton GM More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Usually when I come to Tangerang I will stay at the Hotel Aryaduta Lippo Village in Karawaci as that is nearer to my company's factory in Tigaraksa - however I got fed up with the non-existent wi-fi service and basic, dated room there. This time round I decided to try Atria Hotel in Gading Serpong, mainly because of its proximity... More 

Helpful?
Thank Michael S
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Michael S, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our product and services meet with your requirement. We will do our best to keep all the basic facility such wif-fi which is now very important for business traveler always at its best performance. Thank you and looking forward... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

I was last week and the hotel is ok, but I consider that is not for a 4 stars. The breakfast is not big. The doors of rooms have a lot of knocks. It seems very old. The fitness center is in another building and during my staying there it was raining a lot and when you went there you... More 

Helpful?
Thank Carlos D
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hi Carlos D, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We appreciate your constructive comment over our breakfast and guest room's door, we'll take it seriously to make some improvement there. Thank you and looking forward to your visit again in the near future. Sincerely yours, Anton GM More 

1 review
5 of 5 stars Reviewed June 19, 2016 via mobile

This particular Atria is one of my favorite hotels. I’m a regular to it and always freeted warmly by its team. Staff are very friendly and professional. Rooms are modern and spacious. The restaurant is a bonus with a great variety of buffet breakfast and the traditional Indonesian breakfast every Friday truly makes it outstanding. There is a gym and... More 

Helpful?
Thank Linda L
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Linda L, Thank you for making Atria as one of your favorite hotel and as well sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our product and services meets with your needs and so is for the breakfast on Friday. We will do our maximum effort to keep its... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed June 13, 2016

This hotel was so great. Rooms were cleaned often and they help with anything. Had a great stay and all the staff is so friendly and give incredible service, especially Diana she was so great! Would stay here again!

Helpful?
Thank dillnicely
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello dillnicely, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our facilities and services meet with your needs. We will do our best to keep it in that way. I will pass the words to Diana in regards to your compliments of her professionalism, sure this motivate her more to... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Atria Hotel Gading Serpong, a modern and stylish 4-star business hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 

Additional Information about Atria Hotel Gading Serpong

Address: Jl. Boulevard Gading | CBD Gading Serpong, Lot # 2, Tangerang 15810, Indonesia
Location: Indonesia > Java > Banten Province > Tangerang
Price Range: $52 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atria Hotel Gading Serpong 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Aston Paramount Serpong Hotel Tangerang
Hotel Style:
#3 Luxury Hotel in Tangerang
#4 Spa Hotel in Tangerang
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