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Atria Hotel Gading Serpong

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Atria Hotel Gading Serpong
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410 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Mandaluyong, Philippines
Reviewed 5 days ago NEW

The flow of traffic is quite impressive with lots of development around the area.The mall area is just one hop away from the place where you can experience Indonesian hospitality. The food are great with plenty to choose from the dining area.

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Helpful?
Thank ronaldsaculob
Cilegon
Reviewed 6 days ago NEW

Good promo for price, and all hotel facilities are good. I'll recommend this hotel for other colleagues, in case they need a place to stay at tangerang city. I'm happy to stay at atria. Very comfortable.

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Helpful?
Thank AstriaNI
singapopore
Reviewed 1 week ago NEW

Could hear music from lounge below (stayed at 3rd floor). But still tolerable. Buffet dinner at Mezzanine Floor - lack variety and not very tasty. Breakfast was much better. However, overall will consider staying again

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Helpful?
Thank edwinepengchuan
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear edwinepengchuan, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. We highly appreciate your input regarding the soundproofing and the variety of menu on the buffet dinner. We will discuss it further with F&B department to review the menu and hope to be able to serve you better in the future. Thank you and looking forward...

Batam
Reviewed 2 weeks ago

Hotel with Comfortable offer and reasonable price. We enjoy to stay and hope will return back someday. As we commented, AC system must be checked to make the room cooler specially for rooms facing to the front side or east direction which expose to the sun directly.

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Helpful?
Thank subandis2017
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello subandis2017, We thank you for sharing your experience of stay in Atria Hotel Gading Serpong. In regards to your constructive comment over the ac system in the hotel, we really appreciate it. Yes, we do have challenge with the rooms which directly expose to the sun. We are working on several options to get the room cooler at standard...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

Stuck for 50 minutes, in the corridor of the rooms because we spent outside the room during midnight to watch for the fireworks. The room's card didn't work after midnight because of the system's failure. We refreshed the room's card and still unable to get in to the room. Apparently, it happened to all of the rooms in each floor...

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Helpful?
Thank Heriani
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Heriani, Happy New Year 2017. Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We do apologize for the unpleasant experience you had in our hotel which should have not happened. We immediately took necessary action to overcome the problem but it needed time to get all the room door accessible again. We learnt...

Malaysia
Reviewed 4 weeks ago

Checked in early and front desk was very helpful. Rooms are nice and modern. LCD Tv's with variety of channels. Buffet was nice with live egg and crepe stations. Mix of western and local food. Fresh coffee with Gaggia coffee machine. Andre, guest relations manager, did a great job of making sure all the guests were satisfied. Had trouble with...

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Helpful?
Thank Zingo95
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Zingo95, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to hear that the facilities, services and breakfast are up to your expectation and needs. I will pass the words to Andre about your compliments, trust this will make him more motivated to provide the best service to every single guest....

semarang
Reviewed 4 weeks ago

I found that cotton buds displayed in bathroom like something has been used. Overall for room and service are in good conditions. I love of your breakfast menu variant and quality. Thank you for memorable experience during my short stay.

Review collected in partnership with this hotel
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Helpful?
Thank 742graceg
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear 742graceg, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. In regards to your comment, we will do internal investigation towards it and make sure what we provide is in proper order. We are glad that for the rest of the facilities and services are up to your expectation and needs. Thank you and...

Karachi, Pakistan
Reviewed 4 weeks ago

I loved the standards of hospitality and above all the simplicity and serenity of room.. my stay was very short so couldn't explore much of property.. the relaxing aroma in the room keeps one in meditation state

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Helpful?
Thank bhattimusadk
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello bhattimusadk, Thank you for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that the product and the hospitality in our hotel are up to your expectation and needs. We do hope to have you again in the near future to explore more the facilities and its surroundings. Best regards, Anton...

Jakarta, Indonesia
Reviewed 4 weeks ago

the hotel located at central of serpong and nearest to BSD or Alam Sutra area.. The staffs are very friendly and for the food many of choice and taste quiet good.. The facility for me is quiet enough for business trip and the internet connection also good.. overall this hotel recomended for business purpose

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Helpful?
Thank aldi2187
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear aldi2187, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to hear that the facilities, services and food provided are up to your expectation and needs. It is always our focus to understand the needs of our guests and provide it in highest standard. Thank you and hope we could extend...

Jakarta, Indonesia
Reviewed December 11, 2016

The hotel is nice, clean, offers great breakfast with plenty of options of Indonesian and Western food. The hotel is walking distance from a massive shopping mall. The room is clean and tidy, although the walls are pretty much paper thin, you can hear stomping from above, chatters and tv noises from the neighbors and noises from the hallway. Overall,...

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Helpful?
Thank Yosafat Dwi K
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Yosafat Dwi K, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are happy to hear that you are quite fit-in in our hotel, however we still have space to improve in several areas as mentioned in your feed back. They are quite challenging and will be forwarded to our owner for their...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atria Hotel Gading Serpong, a modern and stylish 4-star business hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 

Additional Information about Atria Hotel Gading Serpong

Address: Jl. Boulevard Gading | CBD Gading Serpong, Lot # 2, Tangerang 15810, Indonesia
Location: Indonesia > Java > Banten Province > Tangerang
Price Range: $44 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atria Hotel Gading Serpong 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Aston Paramount Serpong Hotel Tangerang
Hotel Style:
#4 Spa Hotel in Tangerang
#4 Luxury Hotel in Tangerang
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Questions & Answers

Here's what travelers have asked, with answers from Atria Hotel Gading Serpong staff and other travelers.
3 questions
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Hyderabad, India
over a year ago
Hyderabad, India
over a year ago

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Questions? Get answers from Atria Hotel Gading Serpong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“highest floor available, to get nicer view of the town”
 of 5 bubbles indrakm, Sep 22, 2016 | Read review
“Choose a room on the opposite side from the road that has some noise.”
 of 5 bubbles dimkan41, Sep 17, 2016 | Read review
“there are 2 wings one Hotel and the other is Residence , choose later if with family”
 of 5 bubbles adlogic, Sep 11, 2016 | Read review
“Nice view with huge window for rooms facing the direction of the main lobby. Always great for higher floor.”
 of 5 bubbles naylork, Sep 10, 2016 | Read review
“No comment”
 of 5 bubbles weechongteik, Jun 1, 2016 | Read review
5 of 5
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