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5594 W Wildhorse Pass Blvd Phoenix, Gila River Indian Community, AZ 85226-5400
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 01/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand at Wild Horse Pass
Updated 01/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Experience seamless travel in Phoenix, AZ, at Sheraton Grand at Wild Horse Pass. Our resort is 17 miles from Phoenix Zoo and 11 miles from Phoenix Sky Harbor International Airport (PHX). Browse brand-name stores at our premium outlets or try your luck at Wild Horse Pass Casino. Rejuvenate at Aji Spa with refined spa treatments such as body wraps, facials and massages. Experience world-class dining at our hotel restaurants, proudly serving classic Native American cuisine at Kai and Ko'Sin. Our two championship, 18-hole golf courses were designed by renowned golf architect Gary Panks, featuring original challenges with beautiful desert vistas. When it's time to wind down, relax in your spacious suite with mountain views and a private balcony. Rest in your smart, pillow top bed before you start your day with custom bath amenities. Each room includes desert tones, local artwork and in-room dining. Find more than sun and sand at our resort in Phoenix, AZ.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Boating
Golf course
Children Activities (Kid / Family Friendly)
Valet parking
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Poolside bar
Tennis court
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Fireplace
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
238Restaurantswithin 5 miles
29Attractionswithin 5 miles
Contact
5594 W Wildhorse Pass Blvd Phoenix, Gila River Indian Community, AZ 85226-5400
Getting there
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1777Reviews33Q+A100Room tips
Reviews
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+1
First time staying here and we chose it as I wanted to stay somewhere close to PHX in order to take my Mother to the airport in the morning. I'm a platinum Bonvoy member and this looked like a fun place to stay and treat Mom. We checked in around 3pm and were upgraded from a 2 double room, limited view to a 2 double room, view and balcony. We loved the remodeled room and the view of the landscape and pools. In the evening we took the shuttle to the casino and enjoyed the ride and conversation with Reggie. We were his only occupants each way and he was very prompt and courteous. With Platinum status we were able to dine at the Ko'Sin restaurant for breakfast with a $30 credit for the two of us. The menu was varied and the food was delicious and we enjoyed dining outdoors. I wish we had longer to stay so that we could try out the pools and the hiking/interpretive trail (in the morning since the weather heats up quickly this time of year). Now that I know about this location I will make a point of coming back again with family or friends.…
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Date of stay: April 2021
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Grand at Wild Horse Pass
Responded May 4, 2021
Dear mrd4430, Thank you for the generous rating of our hotel. As a member of Marriott Bonvoy, we appreciate your loyalty to our brands, and we are glad we could welcome you to the Sheraton Grand at Wild Horse Pass, Arizona's premier Native American-owned luxury resort! We are delighted you enjoyed everything our hotel has to offer, including our great staff, location, and rooms. We hope you will come back to see us soon! Sincerely, Steffi Zhou Director of Front Office
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Loved the Sheraton, very welcoming staff, nice large room and bathroom, remodeled, balcony. Restaurant very good food, large portions. Figured out later we could split portions which was better. Pool was nice, warm and cold pools to choose. Pool service also good, everyone got a pitcher of cold water/cups. Very clean. Quiet location. Would be nice to have some music or entertainment in evening. We got a room quite far from elevator, so a lot of walking. I would recommend this resort and would surely come again if I was in Phoenix.
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Date of stay: April 2021
Value
Service
Sleep Quality
Room Tip: Try to get near elevators, large resort and rooms
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1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Grand at Wild Horse Pass
Responded Apr 24, 2021
Dear Jasmine084, Thank you for choosing Sheraton Grand at Wild Horse Pass, and for your excellent review. We are delighted you enjoyed everything our hotel has to offer, including our great location, comfortable accommodations, and excellent food. Thank you for your recommendation and we look forward to welcoming you back. Sincerely, Steffi Zhou Director of Front Office
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This was our first stay at the Sheraton Grand but it will not be our last. We visited Ko’Sin both mornings of our stay and staff were very kind. Wait was a little long but food made it worth it. We also enjoyed having a cafe that offered Starbucks items on property. The pools were large and we had plenty of room to feel distanced from other guests. My 5 year old loved the water slide. Poolside service was great and affordable compared to other resorts we have visited. Love the convenience of being able to eat lunch by the pool! Only issue we ran into was getting an extra pillow and blanket but once we contacted the front desk through the Bon Voy app, they helped us out promptly. All the staff were super friendly and helpful, regardless of their role (we met the nicest groundskeeper who gave us directions)! Recommend this location for a getaway. …
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Date of stay: April 2021Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Grand at Wild Horse Pass
Responded Apr 18, 2021
Dear Brit702, Thank you for choosing the Sheraton Grand at Wild Horse Pass and for your kind review. It is delightful to know you were impressed with the superior service provided by our associates and that you enjoyed dining at our on-site restaurant, Ko'sin. We are also pleased to read you had a great time at our pools. There's something for everyone with our 4 pools with 111-foot water slide, horseback riding, Aji Spa, Whirlwind Golf Club, and so much more! Thank you once more for recommending us to future guests, and we look forward to welcoming you and your family again for another rejuvenating experience. Sincerely, Steffi Zhou Director of Front Office
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The Sheraton Grand is an outstanding hotel. The staff is the best we have ever encountered. Everyone treats the guests like they are family. This is a property we come to over and over because of the excellent staff, beautifully kept grounds and great restaurants. Even during covid and a property renovation, the Sheraton always over performs to higher levels. Kudos to the staff and management for a job well done.
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Date of stay: April 2021
Value
Service
Sleep Quality
3 Helpful votes
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Grand at Wild Horse Pass
Responded Apr 17, 2021
Dear patraveller2007, Thank you for being our guest at the Sheraton Grand at Wild Horse Pass. We are pleased that we could provide you with a gratifying stay once again and we appreciate your generous comments about our staff, beautiful surroundings, and restaurants. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We appreciate your loyalty to our hotel and hope to see you again very soon. Sincerely, Steffi Zhou Director of Front Office
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So disappointed in how this hotel has treated platinum members and guests in general. As a platinum member you should get upgraded rooms, your free breakfasts and other perks others are getting and we are watching our friends who are not platinum members get $100 credits per day, free breakfasts and better rooms with a view. Why pay to be a platinum member if you are going to be treated worse than other ‘typical’ guests. In addition, the hotel is outdated and it takes over an hour to get a drink at the pool. The spaghetti and meatballs they put fake American cheese on top as ‘specialty cheese’. Absolutely disgusting. Takes about 45 minutes for breakfast to arrive and there aren’t enough chairs for people around the pool.
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Date of stay: March 2021Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Grand at Wild Horse Pass
Responded Mar 7, 2021
Dear nchasetwins, Thank you for being a valued Marriott Bonvoy Platinum Elite member. We strive to always live up to the Marriott brand standards, and we're sorry your experience here was disappointing. We will share your feedback with our staff to ensure our loyal travelers are receiving the experience they expect and deserve. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Steffi Zhou Director of Front Office
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PRICE RANGE
$225 - $414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton wild horse pass hotel chandler, sheraton chandler, chandler sheraton, sheraton wild horse pass resort and spa
FORMERLY KNOWN AS
Sheraton Wild Horse Pass Resort & Spa
LOCATION
United StatesArizonaCentral ArizonaGila River Indian Community
NUMBER OF ROOMS
500
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Claim Your Listing Frequently Asked Questions about Sheraton Grand at Wild Horse Pass
Which popular attractions are close to Sheraton Grand at Wild Horse Pass?
Nearby attractions include KOLI Equestrian Center (0.5 miles), The Crypt (3.8 miles), and Phoenix Premium Outlets (1.8 miles).
What are some of the property amenities at Sheraton Grand at Wild Horse Pass?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Grand at Wild Horse Pass?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Sheraton Grand at Wild Horse Pass?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Grand at Wild Horse Pass?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Grand at Wild Horse Pass?
Conveniently located restaurants include Kai Restaurant, Rudy's, and The Melting Pot.
Are there opportunities to exercise at Sheraton Grand at Wild Horse Pass?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Sheraton Grand at Wild Horse Pass?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grand at Wild Horse Pass offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Sheraton Grand at Wild Horse Pass have any great views?
Yes, guests often enjoy the mountain view available here.
Is Sheraton Grand at Wild Horse Pass accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.