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Mulu Marriott Resort & Spa

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Sungai Melinau | PO Box 1145, Mulu, Gunung Mulu National Park 98008, Malaysia (Formerly Royal Mulu Resort)
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Mulu Marriott Resort & Spa
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109 Reviews from our TripAdvisor Community

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Boulder, Colorado, United States
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Tying from Kota Kinabalu/Sabah to Sarawak's famous Gunung Mulu National Park is an all day experience as one must go through the oil refinery town of Miri before hitting the rain forested jungle of Mulu. What a pleasant and wonderful surprise awaits in Mulu-the world class amenities of the Marriot. Having traveled for business for yeas I saved up my... More 

Helpful?
1 Thank BolderK
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear BolderK, Thank you for your wonderful review! It was a pleasure to host you and your family recently. Glad to hear you enjoyed our renovated facilities. We hope to have the opportunity to host you again in the not too distant future. With kind regards, Grant Young Resort Manager More 

New York City, New York
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

Been meaning to review for a few weeks. My partner and I were there as part of a larger holiday around Borneo. We had a wonderful stay. Other places we stayed in Borneo were missing amenities due to their remoteness. We found that Mulu Marriott met all of the standards of a hotel in far less remote areas. We chose... More 

Helpful?
Thank jayster
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear jayster, Thank you for your wonderful review. It was very pleasing to note you had such a great experience. I agree, coming back to our comfortable rooms is always a welcome respite after a day of adventure in the park! jayster, I hope we have the opportunity to meet once again. See you in Mulu again soon. With kind... More 

Australind, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best place to stay in mulu .great service.rooms are large and very clean an comfortable.nice pool and good food .you carnt go wrong . The hotel is located close to the national park for easy access to the caves and canopy walk with pick up and drop off by the hotel at no cost I mite add . Fantastic... More 

Helpful?
4 Thank Dave2350
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear dsh62, Greetings from the Mulu Marriott. I was so pleased to read your review and learn of your wonderful experience here. I'm glad you enjoyed our lounge also.. we have recently implemented a new menu there which is getting some great feedback from our guests. dsh62, we hope to see you in Mulu again some day soon. With kind... More 

Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are situated in a very peaceful setting. In the early mornings, you can sit on your balcony and watch the birds, butterflies and squirrels darting about in the trees. The restaurant is lovely and the staff very happy to cater for individual needs. Chef Gunalan ensured that my daughter and I, both vegans, had plenty to eat. The... More 

Helpful?
2 Thank Lawrence L
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Lawrence L, Thank you for your very kind review. I'm glad Gunalan and the culinary team took such good care of you and your family during your recent visit.. they do indeed provide great personalized service for our guests. Thank you again, and we look forward to hosting you in Mulu once more. With kind regards, Grant Young Resort... More 

Tallinn, Estonia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Mulu Marriott is an amazing place. Just the location by itself is really beautiful. Not so many tourists so rather peaceful. The hotel is amazing, beautiful new rooms and all the comforts you might need. The service is amazing, one of the best I have seen in the world - everybody is polite, helpful and really go the extra mile... More 

Helpful?
Thank Sten000
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Sten000, Greetings from Mulu Marriott Resort. The team and I were thrilled to read of your wonderful experience. I do hope you enjoyed our National park next door also. You will be pleased to note a bandwidth upgrade for internet access is right around the corner. We certainly can't wait to unveil that to our guests. Please do visit... More 

Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights on 20 Dec. My family wanted an outdoor adventure so we chose to explore the wonderful caves of Mulu. This hotel by far the most luxurious in the area. Whenever we spend a little extra on accomodation, we would expecting a nice cozy room and comfy bed. Mulu Marriot certainly met our expectation. The room... More 

Helpful?
Thank pakudiver
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear pakudiver, I am so pleased you and your family enjoyed your stay in December. Sounds like you were able to enjoy a lot of what Mulu has to offer! The cave tours can be a little tiring, but the magic of the UNESCO caves certainly makes the walking worthwhile! Thank you pakudiver, hopefully we will see you all in... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very luxurious stay while spending 3 days in nearby Mulu NP. Private shuttle to AirPort (staff Will await you after landing) and NP just a couple of minutes drive away Rooms are perfect, bathing with jungle view Very kind staff, are extremely helpfull with questions About park and surroudings Full breakfast buffet with lots of fresh fruit HBO movie channel... More 

Helpful?
Thank EHUB149
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear EHUB149, Greetings from Mulu Marriott and thank you for your kind review! We were very pleased you enjoyed the rooms and took advantage of our complimentary shuttle services. Appreciate your feedback also on the music in our public areas. Will be sure to monitor guest feedback on this. EHUB149, thank you for staying with us. We hope to see... More 

Canada
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed December 30, 2015

If it were not for the bad dinning experience, this location would have received a 5+ Rating. The hotel is beautiful. The architecture, construction material and design elements fit the natural (tropical) setting perfectly. The open spaces with fans (reception, great room and bar) are relaxing, very comfortable and make one pleased to be in the open air and not... More 

Helpful?
Thank Mitch811
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Mitch811, First and foremost please accept my sincerest apologies regarding your dining experiences during your recent visit. Whilst there was some logistical challenges in late December due to a last minute surge in bookings and extended closure of F&B vendors, what was most disappointing to read was your service encounters. Rest assured your feedback will be shared with the... More 

Chicago, Illinois
Level Contributor
80 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed December 25, 2015

Pros: - Literally five minutes from the airport. Driver was waiting for me when I landed. - General manager accommodated the room requests that I submitted prior to my arrival. - Very friendly staff. - Amazing amount of modern conveniences while being pretty much in the rainforest. - High value for Marriott Points expended. - Beautiful, natural surroundings. - High-end... More 

Helpful?
2 Thank Esme_Travels
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Esme_Travels, Greetings from Mulu Marriott and thank you for your kind review! The team and I were so pleased you had a memorable stay. My apologies about the Wifi however some good news on that front.. we are expecting a new satellite to arrive imminently which will provide an upgrade to 25mbps - a hugely significant upgrade on the... More 

Dorset
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 21, 2015

Stayed for 3 nights it should have been 4 but smog delayed flights. The position on the river in the jungle yet with many luxury touches made it somewhere that we will definitely return to. Room was great, food delightful, lovely swimming pool, staff friendly and helpful although a few more at check in would have been appreciated. Overall loved... More 

Helpful?
Thank Herbert-Travels-Well
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Herbert-Travels-Well, Greetings from the Mulu Marriott Resort and thank you for your kind review! Pleasing to read you enjoyed the luxury touches our resort has to offer. I hope we have the opportunity to host you again some day. With kind regards, Grant Young Resort Manager More 

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