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Sungai Melinau PO Box 1145, Mulu, Gunung Mulu National Park 98008 Malaysia
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 02/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mulu Marriott Resort & Spa
Updated 02/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 2 in Gunung Mulu National Park
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.3
Experience 5-star luxury in a lush tropical Borneo rainforest with Mulu Marriott Resort & Spa in Mulu, Malaysia - just five minutes from Gunung Mulu National Park, a UNESCO World Heritage Site. Wake each morning in a luxurious room suspended on a walkway set in the forest. Suitable getaway for family vacations, couple retreats, adventure seekers, business meetings and intimate wedding destinations. Keep your workout routines in the fitness center or have a swim at our outdoor pool. Treat yourself well at our Mandara Spa with massages, body scrub, manicures, padicures and many more. Stay energized by dining at the restaurants including buffet breakfast, Marriott Cafe, or relax yourself at the River Bar for cocktails or beverages.
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Property amenities
Free public parking nearby
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Canoeing
Airport transportation
Conference facilities
Banquet room
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Malay
Location
Full view
Contact
Sungai Melinau PO Box 1145, Mulu, Gunung Mulu National Park 98008 Malaysia
Getting there
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678Reviews43Q+A100Room tips
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+1
We arrived 15 May 2022, this is my 2nd visit after so many years. The resort now comes alive with Covid ending. This is very good for the staff, workers and local people who did nt have income during Covid, let's support them .The hotel really lived up to 5 stars status, the bedroom especially bathroom is beautiful, comfort, spacious and absolutely clean. Please bring your own slippers for your conviences, you will need it as you walk to the pool and the swim at the Clear Water Cave river, not to be missed. Since the hotel now had enough guests, we were served buffet bf and dinner. The meals are really good and quality. Thumbs up to the resort staffs from Reception, Restuarant, cleaners, Sweepers and Tour guides for their good service. The tour guides for the Caves tours are doing a good job and taking good care of the travellers. Appreciation to veteran tour guide, Mr. Ting, he is very knowlegeable and we learnt a lot from him. About the hotel, the pathway tentrance to rooms with both sides having bamboo trees are stunning. If you are elderly, the rooms at Block 6 is far away but for youngers is no big deal…
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Date of stay: May 2022Trip type: Traveled
Helpful
Abdulrahman92 wrote a review Mar 2022
Kuala Lumpur, Wilayah Persekutuan, Malaysia288 contributions64 helpful votes
+1
mulu marriot provides the perfect respite in between your hikes in Mulu national park. The rooms were very spacious and modern, The beds i used were really soft, one of the softest i've slept in. The facilities were excellent and luxurious. As i purchased a room & board package, I can say the food is excellent & the portions were very generous despite the isolated location. My favourites include the garlicky nasi goreng, the thick beef burger, and the traditional ayam pansuh. The highlights of the buffet were the noodle soup (breakfast), the walnut almond tart, the beef stew, the steamed lamb, and ikan bakar. For those who are worried, there is Wi-Fi in the public areas and i can confirmed its very high speed. i can even watch Netflix there. And calls and sms are still available in your rooms But the highlight of the this hotel for me is the staff. They were truly hospitable. I want to personally thank steve duloi for his excellent service of being our guide in the national park and daglish who took care of us in the M cafe honestly, I can't think of anything to criticize them for as I had an amazing time and it was one of the best trips i ever had.…
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: ask for a room with a view of the river
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1 Helpful vote
Helpful
+1
This was our first return visit after the Covid movement control orders and the hotel with its facilities and service did not disappoint. All the COVID SOPs are well embedded and staff and guests were seen wearing face masks even in the open air public areas and walk ways. As usual, Ben the hotel manager was there to greet his guests at the airport and after a 5 minute ride in the hotel truck we arrived at the hotel where a temperate check and vaccination status check was conducted and verified by hotel management. This time we did not book any cave tours since we did all of them during previous visits. We did, however, register at park HQ and ventured on an unguided tour to the Paku waterfall on the second day and booked the skywalk excursion on the third day. Mulu is always magical as one enters the twilight of the rainforest with its enchanted sounds, the smell of vegetation and primal atmosphere. However, Mulu and the Marriott are more than caves and bats. The rest of our time we lazed around the pool or our own balcony. The mornings in Mulu are quite cool and a hot cup of coffee at the veranda of our suite at around 6.30am in the first light is a most relaxing experience. Flo and Intan gave a great massage at the hotel own Mandara spa and Mathew and Daglish were ever present at the Marriott Café and pool. Congratulations to Ben and JJ and the team for keeping the hotel running at such a high level of service with a much reduced team due to the pandemic related cut backs. All the staff went out of their way to make guests feel special and Brigitte upon check out noticed our Penan rattan bangles which we bought at the local market and thanked us for supporting the local community during hard times. I can wholeheartedly recommend the hotel as a destination by itself. For anyone who wants to travel again after so many months of lockdowns but doesn’t want to risk overseas travel yet, Mulu Park and the Marriott Resort would be a perfect choice.…
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Date of stay: December 2021Trip type: Traveled
Room Tip: Don’t forget to visit the Penan market. The hand made baskets and bangles are works of art.
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1 Helpful vote
Helpful
This was our third hotel that we stayed in during our 2 week trip in Borneo. The shuttle bus was waiting at the airport upon our arrival. When arriving at the hotel, we were greeted by members of staff and a welcome drink with a cold, refreshing towel. We were taken to our room and when booking the hotel I mentioned that our holiday was a 30th birthday celebration. We were shocked when we walked through the door and balloons and banners were everywhere and a cake was made out of towels. The room was very spacious and clean and the bathroom was incredible looking out onto the rain forest. The bed was possibly one of the most comfortable beds I have ever slept in. The whole hotel was very clean and tidy and staff were very friendly and helpful. The swimming pool is a luxury amenity and is much needed after a walk in the rainforest! Breakfast in the morning was very good and there was plenty of different options to suit different tastes. We went to the bar in the evening and had some cocktails which were delicious. We were even joined by a friendly toad. Transport to and from the national park is easy with the shuttle buses which the hotel provide free of charge. We would 100% return to this hotel again and would recommend it to anyone that would like to stay in a more luxury hotel during their stay in Mulu.…
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Date of stay: August 2019
Location
Cleanliness
Service
2 Helpful votes
Helpful
Was there with family for holiday, Mulu is an interesting place and a must to visit in a lifetime. & Mulu Marriott is the best place to stay if you wish to pamper yourself and your family after a long day venturing all those famous caves. Their staffs are friendly & helpful, the rooms are big, clean, with all necessary facilities & with a small balcony facing forests. The buffet breakfast was so tasty with reasonably choices. Will certainly stay there again in future.
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Date of stay: December 2019
3 Helpful votes
Helpful
Unique hotel, tastefully designed in the style of Iban longhouses with high quality interiors and amenities. Almost all staff are from local families, well-trained and exceptionally friendly. The Mulu national park is world-famous for all the right reasons as a sustainable ecotourist experience. The park management and guides are friendly and informative and the trails, caves, canopy walkways and river longboat excursions are a unique and important experience for young and old alike. If you fly to Mulu from Kuching it becomes apparent just how much of this essential ecosystem has been sacrificed to palm oil.
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Date of stay: December 2019
Value
Location
Service
3 Helpful votes
Helpful
This was our 4th hotel in the space of 2 weeks and it was absolutely amazing. We arrived on the truck from the airport and had been upgraded to a Suite, the room was out of this world, huge living room, bedroom, balcony and bathroom with a bath looking out into the rainforest. The facilities are great, nice gym, pool was stunning, the hotel is set upon stilts in the middle of the forest. Food was good, decent wine list, not overly expensive for how remote you are but they do run out of a lot of items as it all had to be flown in and frequently gets spoilt, a menu which changes on a regular basis would make more sense here to avoid disappointment. The setting in Mulu is breath taking, we arranged 2 trips through the hotel, they have their own guides, provide packed lunches for you and will even get your wrist bands for the park entrance. Both guides were brilliant but Phillipi was local and was outstanding. We did all 4 of the show caves, the bat exodus, we were about to give up then Phillipi saw them start to leave. We then walked back in the dark, with Phillipi spotting different animals/insects and reptiles on then way. Don’t expect to see lots of wildlife here but don’t let that put you off, it’s so stunning. …
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Date of stay: January 2020
3 Helpful votes
Helpful
+1
The hotel room is clean and the staff is nice. The food is good and affordable it is almost perfect until I was told that the hotel had ran out of tooth brush and toothpaste. What upset was that they didn't try to help to do something and simply just state the fact.
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Date of stay: December 2019
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from benjaminwolff, Manager at Mulu Marriott Resort & Spa
Responded Dec 16, 2019
Dear yippi312, Warm greetings from Mulu ! Thank you for staying with us and taking the time to share a review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for the disappointment you experienced. Your comments have been shared with the appropriate hotel teams to be followed up on. Once again, thank you for your valued feedback. Benjamin Wolff Resort Manager
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I think this is only one hotel in Mulu. But him is very authentic and nice. Staff work very good. Is just strange, that bar employers don't know how must serve tequila :) But all staff kindness is incredible.
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Date of stay: November 2019
Location
Cleanliness
Service
2 Helpful votes
Helpful
I've stayed for 4 nights in this resort. I was grateful that we were given the entire unit with 2 rooms and a massive balcony. Our room has awesome views facing the river and lots of trees. I find it therapeutic to listen to the sounds of the jungle. The room is really spacious and comfortable. All the furniture and devices work well. All the staff were friendly, warm and courteous. The food in the restaurant is halal-certified and the breakfast buffet was tasty. The hotel provides free shuttle from/to the airport and also the nearby park office if you need to explore Mulu National Park. I would like to convey my appreciation to Chef Salim who shared his stories during one of our dinner at the restaurant. Not forgetting Mr Dalglish who diligently served us well every morning during breakfast. I will definitely come back here again. Tip: There are some nearby local restaurants across the bridge but I have not tried them as I'm not sure if they are Halal-Certified :)…
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Date of stay: November 2019
2 Helpful votes
Helpful
PRICE RANGE
$86 - $92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal mulu hotel gunung mulu national park, hotel royal mulu
FORMERLY KNOWN AS
Royal Mulu Resort
LOCATION
MalaysiaSarawakGunung Mulu National Park
NUMBER OF ROOMS
101
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Claim Your Listing Frequently Asked Questions about Mulu Marriott Resort & Spa
Which popular attractions are close to Mulu Marriott Resort & Spa?
Nearby attractions include Mulu Caves (1.7 miles), Deer Cave (1.7 miles), and Mulu World Heritage Area (1.2 miles).
What are some of the property amenities at Mulu Marriott Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mulu Marriott Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mulu Marriott Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mulu Marriott Resort & Spa?
Yes, free public parking nearby is available to guests.
Are there opportunities to exercise at Mulu Marriott Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Mulu Marriott Resort & Spa have airport transportation?
Yes, Mulu Marriott Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mulu Marriott Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Mulu Marriott Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mulu Marriott Resort & Spa?
The staff speaks multiple languages, including English and Malay.
Does Mulu Marriott Resort & Spa have any great views?
Yes, guests often enjoy the park view available here.