You will enjoy this hotel with exquisite charm in Yogyakarta central area. External swimming pool in a cosy surrounding and quality spa where you can have numerous treatments and access to a sauna on reservation. Pleasant restaurant with a la carte menu and large choice buffet breakfast. I particularly enjoyed the cut fresh fruits. Gentle welcome and helpful staff.
Lovely, but room for improvement. I’m Still here and got a few more nights. Beautiful hotel, grounds and rooms, great location, but still room for improvement. Shower didn’t work well. I’m only a Silver Accor member and got nothing extra ( I’m Diamond Hilton and platinum Marriott so accustom to upgrades and benefits). Bfast was ok, but many things were empty and not replaced whilst I was there. Wifi is poor, not good enough. Also have to separately specify deposit amount to charge things to your room, weird for an international hotel, I don’t know how much I’ll spend and didn’t always carry credit card. I’d prob stay again as prefer old classic hotels, but don’t expect a refined hotel. But you are not paying refined prices I guess
Lovely colonial hotel. At first we saw great history of the hotel. Good pool. Great room. Spacious. Gym and sauna was a treat. Foods were amazing. Overall good stay. Will soon come back here again. Thankyou phoenix.
This hotel is centrally located and close to Jl. Malioboro without all the noise. There are several restaurants within walking distance. Check in was easy and the front staff were very helpful with recommendations of where to go and things to do. We had a pool view room which is quite far at the back of the hotel, but isolated from street noise. The moderately sized room comes equipped with the usual amenities, however our in-room safe was not working and the hair dryer barely had any output. A small balcony with 2 chairs overlooks the pool. The AC was adequate and the in room WiFi was a little slow but good enough for social media and web browsing. The dining area serves breakfast and dinner. There is a spa and gym as well. Although clean and comfortable, the hotel shows its age with peeling paint and stained walls and could use a renovation. Overall we had a good experience at the Phoenix hotel. In my opinion it is not a luxury hotel, but does represent good value.…
This is our first experience staying at this hotel. This hotel is old but it turns out to provide a very different experience, the hotel is very clean, beautiful and feels very luxurious. We were just not happy because we happened to get a room at the back facing another hotel area, the village entrance, where there was a former garbage dump. But overall we happy with the hospitality and for sure will stay again when we back to Jogja
We stayed for one week at Phoenix exploring Yogya and it’s surroundings. From the moment we arrived the staff was incredibly helpful! Especially Alfil was terrific and helped us plan our days, arrange transportation and gave us a tour through the heritage hotel. We will definitely come back again!
This is really silly why need 200 character, this hotel really nice spot, great food and fantastic staff so nothing to write now but need 200 characters so silly so there for only dot dot dot till enough 200 characters ……………………..>……………. ……………………………………………………………………………….>
We stayed here twice on our visit to Java. Beautiful colonial style building which has been tastefully enlarged. We think we were upgraded to a mini suite/ suite which overlooked the swimming pool. The location was great, lots of main streets to explore and a food court nearby. The staff and food on offer were great. The hotel was full with corporate events but we were well looked after. On our return we had a room with direct access to the swimming pool, that was perfect.
jump off from the cab, there's no one helping me with my luggage. I saw no concierge standby, ok fine. Entering the lobby, I arrived at The Phoenix Hotel in the middle of the day when there were a lot of people queueing for registration. Only 1 staff present to handle all the guests and the buzzing phone line, and poor reception, and then I see why no one helping me with my luggage. The registration process is very quick, the reception was informed me my room not ready yet, and offered me to wait in the lounge enjoying poor presented "welcome drink" on the corner. It has to be a 5-star hotel, I guess, but the quality of the "welcome drink" makes it like 2 stars bungalow. After 3 o'clock the room wasn't ready yet. And the receptionist kept apologizing for that. Not only me, but many others seems angry they didn't get a room too. I am curious how many staff they have to handle room preparation. After the room is ready (thank god), still see no one in the lobby except that one reception, I guess I need to go by myself to the room, but the old and not-so-informative old style room direction gives me a headache just to look at it. The lift is old style and very slow to open and close (heritage things I guess), the aisle to the room is dark and smells funny. The room is also moldy, smells horrendous, and is dark. And the amenities they provide in the room are far from what 5 stars quality should have. At breakfast time, food is astonishingly poor for a 5-star hotel, lack of selection for international cuisine also tasted far from what you should expect. And the restaurant staff takes time to clean up tables and refill the food. A small swimming pool in the back courtyard is unpleasant to stay in. They only have a couple of sun decks to use compared to the rooms and guests they have. And the last straw is, In the afternoon when its raining and I need to walk to stores, funny thing is, they didn't have an umbrella to borrow, even when they said it was set up in the room, I can't find it, named itself as 5 stars but they didn't have umbrella for guest, it makes me wowed. Pros: nearby many city attractions Cons: as you can read above. Conclusion: should be ashamed of naming their self as a 5-star hotel, should be 2 or 3 stars. …
In adoration with this iconic Colonial Javanese blend in European elements of The Phoenix Hotel Yogyakarta – M Gallery since my first Java's journey in Feb 2020, then what to make a return for Waisak day in in May 2020, but regretfully with the Pandemic circumstance for almost 2 years international border closure, then I make a return back in May 2022, which I have far too much looked forward to a glimpse of Deluxe Room with balcony over the pool view. The hotel itself is situated at the heart of Yogyakarta, in a convenient spot where you can grab an hour Grab to Borobudur Temple, Waisak Lantern Festival, and Prambanan Temple on another day, where is just a few minutes from the old Adisucipto International Airport (during my last visit), but it wasn't too far from Togu Railway Station, where I catch the KAI from / to the new Yogyakarta International Airport in Kulon Progo (ticket in advance is a must). Paprika Restaurant offers more in the evening with Javanese traditional and worldwide options, but I recommend the slow cooked beef rendang, which is extremely outstanding here. PS: Please notify me if I have forgotten anything left behind there. I could use that as an excuse to come back. Thank you for looking after me. 🙏🙏🙏 ꦩꦠꦸꦂꦤꦸꦮꦸꦤ꧀…