Viceroy Kopaonik Serbia

Viceroy Kopaonik Serbia

Traveler (264)
Double Queen Guestroom
Room & Suite (37)
Dining (24)
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About

4.5
#1 of 17 hotels in Kopaonik
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
At the foot of snow-crested mountains, in the heart of a biodiversity hotspot, Viceroy Kopaonik Serbia calls to those seeking boundless adventure. Explore the bold beyond from our stunning retreat — a 119-room ski-in, ski-out resort that proves it's possible to experience the height of modern luxury in the untamed out-doors.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Ski rentals
Babysitting
Free public parking nearby
Parking garage
Wifi
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Ski school
Skiing
Evening entertainment
Walking tours
Books, DVDs, music for children
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Ski In / Ski Out
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Romantic
Languages Spoken
English, Serbian

Location

Trg Josifa Pancica 12, Kopaonik 36354 Serbia
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Beograd Airport
4.5
4.5 of 5 bubbles324 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The hotel is generally praised for its spa, pools, and views, with guests appreciating the cleanliness and organization of the facilities. Value is a concern, however, as some travelers find services overpriced with costly additional charges. Service is commended for its professionalism and friendliness, though restaurant service can be slow. Rooms are well-designed and comfortable, but there are occasional issues with odor and cleanliness. The location is highly praised for its convenience to the center and ski areas, making it perfect for families. The atmosphere is described as luxurious and cozy, with spacious rooms that offer lovely views and stylish interiors.
Location
Convenient
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Professional
Amenities
Relaxing

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324Reviews2Q+A16Room tips
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Detailed Reviews
MilicaStela wrote a review Feb 2023
Belgrade, Serbia46 contributions20 helpful votes
+1
5.0 of 5 bubbles
This is a second year in a row that we stayed at Viceroy in Kopaonik and it was really pleasent stay. We stayed as a family with two kids and a dog.

This hotel has a great location for people who ski and it is just meters away from ski slopes. Rooms are very confortable and clean. Housekeeping staff are very polite and professional as well as staff from turn down service in the afternoon. They always bring you fresh water to the room, clean your garbage whenever you need. Thank you for that.

Gym is open 24 hours and is very clean with hitech equpment and views over slopes.

Kids playroom is nice, not very big but daily they organize different activites for kids and they like to spend time there. Only disadvantge is that they have changed their policy so now kids from hotel guests can stay only 1 hour for free and after that they need to pay 1000 dinars per hour. For us it was better with 3 hours free especially if family has more than one kid. We can understand that kids who come from outside and are not hotel guests need to pay but for guests maybe they shall reconsider.

Ski rental and lockers are run by external company and are paid for hotel guests although people working there are polite and helpfull.

Special thanks to chef in kithchen Dimitrije who always made sure that people get fresh food and to offer a la carte menu for both breakfast and dinner. He is very involved and creative willing to entertain kids taking them into the kitchen so that they can make they own pancakes, pizza, pasta, sushi, omlette. Today as we were leaving he prepared hand made chocolates for all kids from our group and they were so excited and happy. Thank you Dimitrije for this experinece.

On the other restaurant enteriour is below 5 star level and is relatively small for all hotel guests so sometimes it gets really crowded.

Reception staff and bell boys are always there to help, very effective and kind. They remember guests, their names and are fast in finding information or solving problems.

Spa centar is open for kids from morning until 3pm which is okay for small kids but for big kids who skii it is complicated to use. We managed to make resevation on last day of our stay for the evening hours and kids we really happy. Spa centar is small but nice has two saunas but no steam bath. Outside pool and jacuzzi are nice but water in the pool could be warmer both inside and ouside.

Note for management: Pillows are very small and too soft, heating in rooms is loud even when on the slow speed and there are not bedside tables on one side of the bed in double queen room.

Thank you for having us Viceroy.
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Date of stay: February 2023Trip type: Traveled with family
Room Tip: Make a resrvation for garage in time because there are not many places where you can leave your car.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from arindam basu, Owner at Viceroy Kopaonik Serbia
Responded Feb 18, 2023
Dear Milica Thank you very much for choosing to stay at Viceroy Kopaonik Serbia, and for taking the time to share your wonderful comments about your recent stay, we are glad that you enjoyed our services and the unique location of the hotel. We are glad that our culinary, housekeeping and front desk team impressed you. We will take your suggestion into consideration as we always value the opportunity to further enhance our product and services, and would very much hope to have the pleasure of welcoming you back and meeting all your expectations. Arindam Basu Director of Operations
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Companion13744842308 wrote a review Aug 2022
1 contribution
5.0 of 5 bubbles
Excellent hotel, we have been enjoying every moment spend in room, spa and gym. Best accommodation at Kopaonik mountain. Other hotels in close proximity cost almost the same as Viceroy and have much much smaller bathroom with brown hot water flowing from tap and room equipped with furniture from 1980, For almost the same money in Viceroy you can get 3 times larger room and 5 times larger bathroom and crystal clear water flowing from tap.
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Review collected in partnership with this hotel
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marko Korica, General Manager at Viceroy Kopaonik Serbia
Responded Aug 17, 2022
Dear Valued Guest, Thank you very much for staying at Viceroy Kopaonik Serbia and for taking time to share your valuable feedback about your recent stay with us. I was pleased to see that our hotel has met all your expectations with its rooms, spa and gym. We look forward to welcoming you back in the near future and having the pleasure of serving you again. Yours Sincerely, Marko Korica General Manager
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
JelenaDjakovic wrote a review Jul 2021
Belgrade, Serbia64 contributions17 helpful votes
5.0 of 5 bubbles
This hotel is truly amazing.

It is beautifully designed, with attention to every last detail, and from the minute you walk in to the lobby, you feel right at home.

The rooms are elegant, with huge, super comfortable beds, and beautiful, spacious bathrooms (I really like taking long showers, and here we had something I never had before - a shower for two people, with 2 separate shower heads - something you must try). Great toiletries as well :)

The food is superb in both restaurants we tried, the service is impeccable and the win list one of the best I have seen.

The library is my personal favorite space.
I can't wait to again in the winter.

I highly recommend this hotel!
You will be missing out if you don't experience this.
Read more
Date of stay: June 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marko Korica, Owner at Viceroy Kopaonik Serbia
Responded Jul 8, 2021
Dear Ms. Djakovic, Thank you so much for your stay at Viceroy Kopaonik Serbia and for sharing your wonderful comments. It gives us great pleasure and a true sense of pride to know that our hotel has met all your expectations with its elegant design, comfortable beds and superb food. It was a great source of delight for us to have offered you a memorable stay. Looking forward to welcoming you back in the near future. Yours sincerely, Marko Korica Hotel Manager
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Natasa Popovic wrote a review Jul 2021
Vracar, Serbia1 contribution7 helpful votes
5.0 of 5 bubbles
Viceroy is a luxury mountain hotel with high-quality furnishings, opulent touches and attention to aesthetic details...
The most comfortable rooms are equipped with all the necessary items: Nespresso coffee maker, safe, huge flat-screen cable TV, hair dryer, robes and slippers, iron, an extremely comfortable king-size bed and with so much more.
The service was exceptional as well. Every Viceroy staff member we encountered was friendly, delightful and eager to help. They all go above and beyond to make everyone's stay amazing.
The elegant but cozy restaurant has also left the greatest impression on us. The charming ambiance, hospitable staff, excellent food, delicious dishes and beautiful presentation, good selection of wine... gave us an amazing experience.
Last but not least, was a great spa experience we had at Viceroy. Beautifully decorated, spotless spa area that we can highly recommend. There is an outdoor pool and a jacuzzi with sunbeds around and an indoor vitality pool, two saunas and hammam...everything you need for pure indulgence!
All in all, we highly recommend Viceroy hotel, affordable luxury on Kopaonik, a very beautiful mountain and the most popular ski center in Serbia.
Thank you Viceroy! See you soon!
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marko Korica, Other at Viceroy Kopaonik Serbia
Responded Jul 29, 2021
Dear Natasa D, Thank you so much for taking the time to share your wonderful comments about your recent stay with us. We are so delighted to hear that our staff were very attentive, helpful and outstanding, and that we were able to provide you with the level of service that you come to expect from Viceroy hotels. We truly appreciate your valuable support, and look forward to having the pleasure of welcoming you back and being of service. Yours Sincerely, Marko Korica Hotel Manager
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ZM50DTT wrote a review Sep 2022
1 contribution1 helpful vote
3.0 of 5 bubbles
The bathtub is high, which makes it difficult to get into it. It is also slippery, so there is a risk of falling when showering. It is necessary to equip the bathrooms with an auxiliary step and an anti-slip mat. Also, although time in the spa center is reserved, when I arrived all the sunbeds were occupied and there were already more people present than the capacity of the space. I had to work between 9 am and 5 pm, so the cleaning of the room could not be done during that period. Outside of those times, there was no cleaning.
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Review collected in partnership with this hotel
Date of stay: September 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marko Korica, General Manager at Viceroy Kopaonik Serbia
Responded Sep 19, 2022
Dear ZM50DTT, Greetings from Viceroy Kopaonik Serbia, thank you very much for taking the time to write your review, we really appreciate your contribution. Your comments and suggestions will all be taken into consideration and we will work to improve our services to always exceed your expectations. Look forward to welcoming you to Viceroy Kopaonik Serbia soon! Kind Regards, Marko Korica General Manager
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Mirjana D wrote a review May 2022
3 contributions
5.0 of 5 bubbles
It was fantastic. Staff is professional and on the highest level, they were asking us how we travelled, let us come inside the room 1 hour before check-in, helped us to find what we need. The restaurant staff always was there to refill our juices and water. When we needed swimming pool, we didn't know how to find it and the staff was there to follow us up to the pool. We were so happy and grateful for that. This people made our experience even better
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Review collected in partnership with this hotel
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marko Korica, General Manager at Viceroy Kopaonik Serbia
Responded May 4, 2022
Dear Mirjana D145, Greetings from Viceroy Kopaonik Serbia! Thank you very much for your kind feedback and contribution. We are very happy to know you enjoyed your stay with us. Rest assured that we will continue to provide all our dear guests with the best services that will make their stay at Viceroy Kopaonik Serbia a pleasant and enriching experience! We look forward to welcoming you back very soon. Regards, Marko Korica General Manager
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Vanja K wrote a review Feb 2022
2 contributions
5.0 of 5 bubbles
Together with my husband, one year old son and my parents I stayed at Viceroy hotel for 7 days. There was something for everyone. Already when booking we were offered connected rooms and that really helped with logistics around baby. For us ski-in/ski-out and ski-rental in the same building were very handy. Kitchen staff was very kind and offered free of charge fresh prepared food for our baby. My parents enjoyed wonderful mountain view and appreciated the location, family friendly facilities and all the amenities being very close to the hotel.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marko Korica, Other at Viceroy Kopaonik Serbia
Responded Feb 12, 2022
Dear 446vanjak, Thank you so much for your stay at the Viceroy Kopaonik Serbia and for sharing your wonderful comments. It gives us great pleasure and a true sense of pride to know that our hotel has met all your expectations with its location, comfortable room, and kind kitchen team. We truly value your kind acknowledgement of our friendly staff, and sincerely thank you on their behalf. It was a great source of delight for us to have offered you a memorable stay. Looking forward to welcoming you back in the near future. Yours Sincerely, Marko Korica General Manager
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Slobodan M wrote a review Feb 2022
2 contributions
4.0 of 5 bubbles
The brand new Viceroy Kopanonik is an excellent ski hotel. The convenience of being right on the ski area, The design is great, the rooms full of useful technology that should be standard in modern hotels. The staff was great as well. The only issue is that they charge for all additional things while they could easily include it in the price (even if the price is a bit higher) the constant surcharges are annoying and substract from the luxurious feel (the ski depo, the parking, etc)
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Review collected in partnership with this hotel
Date of stay: January 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marko Korica, Other at Viceroy Kopaonik Serbia
Responded Feb 13, 2022
Dear SlobodanM67, Greetings from Viceroy Kopaonik Serbia, thank you very much for taking the time to write your review, we really appreciate your contribution. Your comments and suggestions will all be taken into consideration and we will work to improve our services to always exceed your expectations. Look forward to welcoming you to Viceroy Kopaonik Serbia soon! Kind Regards, Marko Korica General Manager
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vladimir s wrote a review Oct 2021
39 contributions7 helpful votes
+1
5.0 of 5 bubbles
Nice and most luxurious hotel in that location with great interior. The helpful staff and pleasant atmosphere made our stay unforgettable. The management and staff of the hotel made an effort to fulfill all our requirements and ensure that we spend an unforgettable birthday for sure. Very carefully selected menu and selection of drinks. The spa of the hotel is very small with only a couple of deck chairs which does not correspond to the number of rooms and the capacity of the hotel. The concept of the hotel is not directly related to the location where it is located.
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Date of stay: September 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marko Korica, Other at Viceroy Kopaonik Serbia
Responded Oct 23, 2021
Dear Vladimir s, Thank you very much for your kind feedback and contribution. We are very happy to know you enjoyed your stay with us. We truly appreciate your positive feedback about our hotel, our team, food and service. It was our pleasure being of service, and we thank you for choosing our Hotel for your stay. Looking forward to welcoming you back in the near future. Kind regards, Marko Korica Hotel Manager
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Regina_Lampert_211 wrote a review Jun 2022
Belgrade, Serbia1 contribution
5.0 of 5 bubbles
We are very pleased with our experience at the Viceroy Kopaonik Hotel. The hotel is bright and modern, and the rooms spacious with many amenities. The rooms are thoughtfully decorated and since we requested a crib, we were impressed to see a lovely wooden crib ready in the room.
One of the highlights of our stay is the staff; they are professional and committed. They were happy to help and polite, and they catered to our every demand.
Another highlight was the hotel breakfast, both the à la carte and the buffet ones. The options are wide-ranging and the quality of food was exceptional. While we enjoyed dinners too, the main course meals left something to be desired.
The only downside was our experience on the evening of the Lion’s Run visit. The hotel staff was overwhelmed and the service was not at the same level as on the previous days. The hotel could have communicated to us that there would be changes to the dinner service in advance. This is, however, a minor issue and we would still recommend the hotel to everyone who is looking for an outstanding hotel experience.
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Review collected in partnership with this hotel
Date of stay: June 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marko Korica, General Manager at Viceroy Kopaonik Serbia
Responded Jun 21, 2022
Dear Regina_Lampert_211, Thank you so much for your stay at Viceroy Kopaonik Serbia and for sharing your wonderful comments. It gives us great pleasure and a true sense of pride to know that our hotel has met all your expectations with its elegant design, comfortable rooms and quality of food. We truly value your kind acknowledgement of our professional and committed staff, and sincerely thank you on their behalf. It was a great source of delight for us to have offered you a memorable stay. Your Remark about last night stay is well noted, this will be communicated within the team and we will work to improve our services to always exceed your expectations. Looking forward to welcoming you back in the near future. Yours Sincerely, Marko Korica General Manager
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Answer from stefano38
Milan, Italy54 contributions64 helpful votes
There is no additional cost for accessing the pool. Only additional cost is the parking if I remember right
BORA K wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"The place where you wait to go on the escavator gets very, very crowded."
Read full review
Nikola Filipović wrote a tip Jul 2023
Belgrade, Serbia61 contributions12 helpful votes
5.0 of 5 bubbles
"Get the Half Board, a la carte is expensive. "
Read full review
Ana M wrote a tip Jul 2023
1 contribution
5.0 of 5 bubbles
"It’s great that the hotel is pet friendly! Come during the summer to escape the city heat & enjoy great off season offers!"
Read full review
Kosta wrote a tip Jul 2023
Zanzibar Island, Tanzania14 contributions2 helpful votes
5.0 of 5 bubbles
"Parking outside gets busy on the weekend"
Read full review
Trip67493914323 wrote a tip Jun 2023
14 contributions
5.0 of 5 bubbles
"See more of Kopaonik. Ask people from hotel they can recomend where to go."
Read full review
Not the right property for you?
There are more places to choose from in the Kopaonik area.
PRICE RANGE
$153 - $307 (Based on Average Rates for a Standard Room)
LOCATION
SerbiaCentral SerbiaKopaonik
NUMBER OF ROOMS
119
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VICEROY KOPAONIK SERBIA - Updated 2024

Frequently Asked Questions about Viceroy Kopaonik Serbia
Which popular attractions are close to Viceroy Kopaonik Serbia?
Nearby attractions include Kopaonik National Park (0.06 miles) and Markov Kamen (Marko's stone) (0.1 miles).
What are some of the property amenities at Viceroy Kopaonik Serbia?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Viceroy Kopaonik Serbia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Viceroy Kopaonik Serbia?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Viceroy Kopaonik Serbia?
Yes, free public parking nearby and a parking garage are available to guests.
What are some restaurants close to Viceroy Kopaonik Serbia?
Conveniently located restaurants include LA PISTA RESTORAN, Koala-Vila Bjanka, and The Camelot Kopaonik.
Are there opportunities to exercise at Viceroy Kopaonik Serbia?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Viceroy Kopaonik Serbia have airport transportation?
Yes, Viceroy Kopaonik Serbia offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Viceroy Kopaonik Serbia located near the city center?
Yes, it is 0.2 miles away from the center of Kopaonik.
Are any cleaning services offered at Viceroy Kopaonik Serbia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Viceroy Kopaonik Serbia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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