Grand Hotel & Spa
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About
#2 of 22 hotels in Kopaonik
Location
4.8
Cleanliness
4.3
Service
4.2
Value
4.0
Situated in an exclusive location in the center of Kopaonik, in the beautiful surroundings of the National Park and just a few steps from the ski slopes and ski lifts, Grand Hotel & Spa has been a synonym for the best hotel offer in Kopaonik for decades. Guests are guaranteed superior comfort in 191 luxury rooms and suites, which is complemented by numerous relaxation facilities for enjoyment throughout the year. For complete relaxation, there is a Spa & Wellness Center on almost 2000 square meters, with indoor and outdoor pools with a memorable view of the Peak of Pancic, as well as a world of saunas and top offers of exclusive spa treatments and massages. For guests looking for a more active holiday, the hotel offers a range of possibilities from indoor basketball, football and handball courts, to a Fitness Center with state-of-the-art Technogym equipment, bowling and numerous outdoor activities such as quad riding and snowmobiling, hiking, safari tours and others. The youngest guests can enjoy a children's playroom and a full-day animation program with creative workshops, a sports school, outdoor activities and the like. A matchless gastronomic experience is something that the Grand Hotel is also known for, offering the perfect combination of the best local flavors and modern European cuisine. The exclusive Fine Dine & Drink Restaurant Bacco is outstanding - French cuisine in fusion with elements of Mediterranean and Asian with the highest quality ingredients from all around the world. The trademark of the restaurant is the Five Senses Menu, whose creators became famous in the world's best Michelin-starred restaurants. The Congress Center of the Grand Hotel is the largest and most modern in Kopaonik, with five halls and an area of 1500 square meters and is ideal for organizing all kinds of gatherings and events. The Grand Hotel also provides a Gym of 1300 square meters with ideal conditions for the stay and physical training of athletes. Hotel Grand is the very center of social life in the mountain, with numerous events and manifestations being initiated or hosted, like the Ski Opening, Music Week, Kopaonik Business Forum and Kopaonik School of Natural Law, which are traditionally held for many years.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Ski rentals
Ski school
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Skiing
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
Ski In / Ski Out
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Location
69Somewhat walkable
Grade: 69 out of 100
19Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Kopaonik 36354 Serbia
Name/address in local language
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288Reviews4Q+A26Room tips
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Very disappointing experience this time. The standard room is very small, you can't turn around, there is no place for suitcases, it's a shame that such a room is rented at all , some light bulbs don't work, the coffee from the machine smells and is not suitable for drinking, vanity kit boxes empty, open boxes of tea tablets for the coffee and tea machine, only 2 towels per person in the room. In the evening, at the Garden restaurant, this time the atmosphere was scaring. Full of people from the criminal milieu with their own security, and of course there are also people from the political milieu. If, like me, you happen to go to the toilet while one of their girls is in the toilet, you will have the very unpleasant experience of being looked at as a threat and wondering what you are doing in this hotel with this kind of people. This hotel has become the epitome of a world to be avoided (I did not want to accept this but after these 3 days this is unfortenately treu). We saw lots of ugly and deplorable events in these three days. The outdoor pool is cold this year (we've been here 5-6 times since New Year's and has been cold every time) and you can only swim in it, not rest and relax like in previous years. On the other hand, staff has improved significantly and are very polite. Spa massages are relly good and I recommend sports massage after skiing. Go for deluxe rooms and apartments which are really nice, avoid at all cost standard rooms. One more thing I do not like this year is that maids start coming into the room around 09:30 and also the guy checking the minibar and on the chek out day which should be till 11:00, they enter from 09:30 with the remark Oh you haven’t still left. I thought that this was a mistake first time, but after 5-6 visits, I can say that this is policy of the hotel and they should change this since it is not pleasant at all.…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Do not choose standard rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
It was an unforgettable experience, everything was excellent, the hotel staff was phenomenal, so friendly and always helpful. We felt like at home and kids love staying here. We will come back for sure.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A clear improvement at the Grand Hotel & Spa in Kopaonik. I have been staying there on average 2 weeks per year since 2017. This year (2023) we were there already 2 weeks. The hotel in general has undergone a major refurbishment. Everything has improved significantly. The facilities, the food, the bar, the entertainment (music every evening), the reservation process, the attitude of the staff, the Buffet restaurant, the À la carte Restaurant etc…. The Hotel is now at the best standard for a 4 star Hotel in Europe. One small comment: the wifi can be weak in some bedrooms and prices have not decreased… but overall, congrats to the new Management.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On November 15.2020 my husband with a sleeping baby in arms and I came in hotel to have a drink and a meal while baby is sleeping . As we prepared to sit down and we already put a baby to lay down, one guy came to us to say how we can not be served and we can not stay because we are not a guests of the hotel . We were in shock . We got so mad and frustrated. Baby of course woke up crying but hey you are not our guest we don't care about you and your baby . He pretty much threw us out of the hotel . Also, we didn’t see anywhere a single sign with that note “ we don’t serve guests who are not our guests “. This was very unprofessional! Very unpleasant experience for my family with little baby. Ivana
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
When you book a room in September for November, you get this. Former servants' quarters converted for guests. With a small window with frosted glass under the ceiling. A shame for a 5 star hotel. Also, the spa and wellness center was overcrowded and looked like a public pool. For breakfast, we had to wait 15-20 minutes to get into the restaurant. Only two coffee machines. you can imagine how long the line was. There are other small complaints, but even this is enough to spoil your vacation.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Grand Hotel is a place to rest! We loved everything but the staff at the restaurant Casa was not the kindest 😔 the buffet breakfast/ dinner was abundant and tasty. The spa & wellness center is really nice but the way to spa is full of cigarette smoke. Horrible!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A fantastic hotel and amazing staff. It was our first time at Kopaonik and we had a amazing weekend together with family and friends. The room’s are big and luxurious. We had all meals at the hotel and we were very satisfied with the food and service.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Considering that I am also a person with special needs, I must say that I had the honor of being in a hotel where really wonderful positive, kind and very professional people work!! who were always available and helpful both to me and to all the guests, so my stay at the Grand Hotel on Kopaonik was Royal!! The rooms are very clean and tidy, they just make you want to stay longer, enjoy and sleep in them, because the beds are really comfortable and the food is excellent, and I have to admit that I gained a little weight!! hehehe... the Grand Hotel has its own beautiful two swimming pools, a spa center, a convention center, bars and much more! My warm recommendation is for all those who want to rest to come to this beautiful hotel where wonderful people work, starting from the reception, guest relations, waiters, maids, Manager!!! thank you all i enjoyed it!! Dejan…
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel, amazing stuff. Tatjana in spa, Marija pool bar, Jelena bar, Lazar and everyone else went extra mile to make out stay memorable. Will definitely be back soon❤️ Pool and spa beautiful and so clean. Beautiful rooms.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Ljubazno osoblje, higijena 5+, hrana 5++ :) Odmah na stazi (ski in-out) Skijasnica i renta opreme... Sve super! NIce stuff, clean, delicious food... Ski in - out. Ski rent, ske school. Real value for money
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marko Keserovic, Prodaja at Grand Hotel & Spa
Responded Feb 10, 2021
Poštovani, hvala vam na vremenu izdvojenom da ostavite recenziju. Drago nam je da ste uživali i da smo zadovoljili vaše kriterijume i želje. Hvala vam na poverenju i biće nam izuzetna čast da vas opet ugostimo. Guest Relations, Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$106 - $118 (Based on Average Rates for a Standard Room)
LOCATION
SerbiaCentral SerbiaKopaonik
NUMBER OF ROOMS
201
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Claim Your ListingGRAND HOTEL & SPA - Updated 2023 Prices & Reviews (Kopaonik, Serbia)
Frequently Asked Questions about Grand Hotel & Spa
Which popular attractions are close to Grand Hotel & Spa?
Nearby attractions include Kopaonik National Park (0.05 miles) and Markov Kamen (Marko's stone) (0.2 miles).
What are some of the property amenities at Grand Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Grand Hotel & Spa?
Conveniently located restaurants include Koala-Vila Bjanka, The Camelot Kopaonik, and Keops.
Are there opportunities to exercise at Grand Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Grand Hotel & Spa located near the city center?
Yes, it is 0.3 miles away from the center of Kopaonik.
Are any cleaning services offered at Grand Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Grand Hotel & Spa have any great views?
Yes, guests often enjoy the mountain view available here.