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Grand Hotel & Spa

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Grand Hotel & Spa
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131 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Reviewed 1 week ago

We were not sleeping at the Grand hotel, we only came to the Grand Hotel at the spa and wellness center. It was a big mistake. It was terribly cold, indoor pool was extremely cold. Half the sauna did not work and we have half an hour left the so-called spa. The half hour it cost us 50 euros so...

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1Thank Ines P
Reviewed 2 weeks ago via mobile

Excellent location in the central area of the resort, ski-in, beautifully decorated hotel with varoius services (spa, large swimming pool, outdoor swimming pool and jacuzzi with hot water, hairdresser, manicure, bowling, squash, play room for children, beautiful lobby with fireplace and garden caffe, ski rental, tabacco shop... On the downside - poor service quality, although somewhat improved in comparison to...

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Thank Maja K
Brussels, Belgium
Reviewed 2 weeks ago

Hotel is not providing better service. We noticed certain degradation of service. Food offer especially vegetables both fresh and cooked was to poor. To many meals with past and potato. Meat offer was mainly smoked. Which is not easy for small kids of people with sensitive digestion.

Review collected in partnership with this hotel
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1Thank ido2017
Stuttgart, Germany
Reviewed 3 weeks ago

On arrival staff took lugage out off the car and forgot to bring skis and skiboots inside. We checked our equipment later and nobody was able to track our skis. Finally we discovered them in front of the Hotel... At night other guests partied until 02am on our floor. The people from the Reception have not been able to stop...

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Thank Michael H
Paris, France
Reviewed 3 weeks ago

I visited Grand Hotel for 4 nights with my two kids (9 & 6) for ski holiday. The hotel is perfectly located to main ski lifts and all village amenities. Our hotel room was very functional and had sufficient storage and impeccably maintained. Breakfast, included with our reservation, was incredible offering with mix of Serbian specialties and everything else imaginable....

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Thank top_find
Durham, England, United Kingdom
Reviewed 4 weeks ago

It may not be cheap, but this is a great place to relax, see beautiful views, enjoy the mountains and be looked after well! Great staff, high standard of bedrooms, facilities, service and ambience. Obliging staff. I would definitely go again.

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1Thank Penny B
Banja Luka, Bosnia and Herzegovina
Reviewed December 18, 2016

Spent there 5 nights with a spouse. Was allocated with superior room, located in the new wing of the hotel, in service from January 2016. The room is very spatious. It's equipped with queen size bed, two minibars, filled with everything a guest might want to snack or drink. Bathroom is also great- separated shower, and two sinks (for her...

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1Thank Zlatko61
Belgrade, Serbia
Reviewed November 7, 2016

The best hotel in the best Serbian mountain. Hotel offer great spacious rooms, delicious food, kind stuff. In the center of Kopaonik ski center, hotel Grand is right place for relaxing. Beside this, Kopaonik mountain is right place for everyone who likes skiing, night life and great food. Everything in one place.

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1Thank IgorVu
Marija M, Rooms Division Manager at Grand Hotel & Spa, responded to this review

Dear Mr Igor, Thank You for Your kind words and the time You spent sharing them with us. We are happy to hear that You enjoyed Your stay with us and we are looking forward to welcome You again. All the best!

Ramallah, Palestinian Territories
Reviewed November 2, 2016

This is absolutely the best hotel in this part of Serbia. Excellent service, staff members are friendly and always ready to assist. Rooms are clean and always refreshed. Wonderful nature and fresh air not far from Novi Pazar. Will come back :)

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1Thank Hadillah
Marija M, Rooms Division Manager at Grand Hotel & Spa, responded to this review

Dear Mr Hadillah, Thank You for taking the time to tell us about Your experience at Grand Hotel & Spa. We are happy that You enjoyed our services and facilities and we hope that Your next visit will be as pleasant as the previous one. Best Regards, Marija Miladinovic Rooms Division Manager

London, United Kingdom
Reviewed September 16, 2016

Kopaonik is top Serbian ski destination, with many different types of accomodation available. Grand hotel and Spa is the most modern and up to date hotel, with excellent facilities and practicly next to everything you need for your skiing holiday (or summer holiday, but ski lifts are oposite the hotel). Spa is lovely, with big heated indoor swimming pool that...

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Thank Boz K
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located at the very slopes of the mountain Kopaonik, hotel “Grand” is here to fulfill your vacation. Hotels guests, at their disposal can relax in our SPA centre, indoor swimming pool, jacuzzi and various types of massages. For those guests who wants more active holiday, hotel provides indoor football, basketball, tennis & walleyball pitch, fitness & gym hall, bowling centre, and many more. For our youngest guests, we are offering big indoor playground. In our restaurant you can experience the authentic cuisine, which is going to satisfy even the most demanding gourmands. ... more   less 

Additional Information about Grand Hotel & Spa

Address: Kopaonik 36354, Serbia
Location: Serbia > Central Serbia > Kopaonik
Price Range: $192 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel & Spa 4*
Number of rooms: 221
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel & Spa staff and other travelers.
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Questions? Get answers from Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a view to the mountains”
 of 5 bubbles 127PennyB, 4 weeks ago | Read review
“Ask for superior room in the new wing, price is reasonable for HB service”
 of 5 bubbles Zlatko61, Dec 18, 2016 | Read review
“Ask for a room with a look on swimming pool and Pancicev Vrh”
 of 5 bubbles TashaiDasha, Aug 27, 2016 | Read review
“Top floors, opposite side of the main entrance”
 of 5 bubbles JvladaJ, Jul 6, 2016 | Read review
“Ask for a bigger room if it exists!!!”
 of 5 bubbles mksandic, Apr 26, 2016 | Read review
5 of 5
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