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Sandals Emerald Bay Golf, Tennis and Spa Resort

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Queen's Highway, Emerald Bay, EX29142 Great Exuma
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sandals Emerald Bay Golf, Tennis and Spa Resort
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 9 hotels in Great Exuma
Location
Cleanliness
Service
Value
Travelers' Choice
•NEW!! Jogging Trail on property - 2.6 miles long •Greg Norman designed 7,001 yard golf course with 6 signature oceanside holes•Three fresh water pools including the Caribbean’s largest zero entry pool with a central fire pit•24 hour room service to all rooms and suites•Seven exciting dining options to choose from•Red Lane Spa with sixteen extensive treatment rooms•Personalized off resort excursions arranged by our Island Routes Tour specialists•Sits on 1 mile of the Exuma’s best powdery white sand beaches•6 Har-Tru tennis courts including a sunken stadium court•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Emerald Bay “Caribbean’s Leading Luxury All-Inclusive”•Awarded #9 spot in the 2012 Readers' Choice Awards "Top 12 Resorts in The Atlantic"
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Room & Suite (1,146)1,146
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Parking
Wifi
Paid wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Golf course
Tennis court
Aerobics
Evening entertainment
Fishing
Table tennis
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Hair dryer
Iron
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Room types
Ocean view
Suites
Good to know
HOTEL STYLE
Great View
Bay View
5481Reviews812Q+A100Room tips
Traveler rating
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Popular mentions
TMcIntire2021 wrote a review Yesterday
Belvidere, Illinois1 contribution
I have always booked another sandals vacation before leaving. Numerous issues that have left a bad taste in our mouth. Sad, service, rooms overall property run down. Supposed to receive 25% off on everything purchased at resort. Not honored.
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Review collected in partnership with this hotel
Date of stay: May 2021
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LSUWebb274 wrote a review Mar 2021
Longview, Texas39 contributions10 helpful votes
Hotel's Favorite
This was our second trip to this amazing place and it will not be the last. Everyone from the butlers to servers are phenomenal. We have actually made friends with staff members and can’t wait to see them again.
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Review collected in partnership with this hotel
Date of stay: March 2021
1 Helpful vote
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Response from Beron Hurst, Owner at Sandals Emerald Bay Golf, Tennis and Spa Resort
Responded Mar 23, 2021
Hello and thank you for taking the time to share your review of Sandals Emerald Bay. We were very happy to read your review as it seems we were successful in our endeavor to provide you with an unforgettable vacation, filled with memories that you will cherish for years to come. We remain dedicated to offering a service where we go above and beyond for our guests and we very much appreciate your positive words. We look forward to hosting you again in the near future.
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Jane F wrote a review May 11
Virginia Beach, Virginia, United States13 contributions5 helpful votes
+1
It’s been a few weeks since we got back from SEB but I figured it’s not too late to share our experience Visas- no issues. Bahama health visa approved in 12 hrs for both Air travel - delta through Atlanta, no issues. Arrival - super fast through tiny airport, short ride to sandals SEB checkin- butler level beach front walk out rm 9301- pics if room and view included. Room was just as expected. Clean! Spacious. Very comfy bedding. keep your carryon!!! We let Sandals take it, thinking it wouldn’t be long. We needed lunch anyway. It wasn’t a huge delay , maybe 30 minutes. Breakfast/lunch - if you have a butler, arrange your meal delivery in advance. The restaurants are on serious island time, and we enjoyed ourselves more knowing we wouldn’t have to wait. The food was always delivered hot and delicious Butler team - Kevin, Donovan and Junior - soooo wonderful and attentive. A few pictures of their handy work in the room. Also they: saved our poolside chairs and a float ; brought a cooler of ice cold drinks; delivered lunch and breakfast; checked on us regularly poolside; arrived in golf carts to escort us to dinners- got us settled at each restaurant w a table, menus and beverages. Checked on us at dinner. Arranged two massages and a tee time. Told us how to get beer on our golf cart. Had snacks waiting in our room when we returned from the pool - something different everyday! And ALL the bday love ❤️. They offered to arrange a dinner for two (that we hadn’t booked prior) on the house. We declined, we just aren’t in to that kind of thing. I’m not sure we tipped them enough. They were awesome 👏 Our room was tended at least twice daily. Super clean, lots of fresh, soft towels and extra bath amenities. The window treatments are not room darkening. We were up and around by 8 or 9 am EDIT: I’m glad I brought my own hair dryer. The sunbeam one provided wasn’t even strong enough for hubby’s needs. But I always bring it anyway Dining was pretty good. Some misses here and there, mostly on wait times Night life was what you made it. A few nights we went to the Duck and there was plenty to drink, do and see 😂 A few nights we had coffees and dessert over at the Paris coffee house. Rum cream in cappuccino is yummy and fell in to our comfy bed and enjoyed the quiet time 😘 Massages by Michelle were AMAZING. She kneaded the crap out of every muscle. I am putty in her hands We did pig excursion. Just the boat ride is worth it. Fun use of time. Golf course was hard, but fair. Bring cheap balls Tevin and team at the pool bar are amazing. I asked for water in my Yeti cup , he muddled in mint and pineapple. Wonderful!!! I also ordered Palomas (tequila, grapefruit, sprite) and had to go “nap” at 2:30🤣 The jerk chicken is awesome when fresh Leaving was so sad. We definitely enjoyed our stay and all of the people that worked so hard to make it special. I will remember it forever!
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
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Danirocha17 wrote a review May 11
Rumford, Rhode Island1 contribution
Beautiful resort the most amazing beach I was blown away by the beauty of this island! The people are so friendly & welcoming my husband and I enjoyed every second of our honeymoon trip. Don’t hesitate book sandals emerald bay!!!!!
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Review collected in partnership with this hotel
Date of stay: May 2021
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mn2canada wrote a review May 11
Rosemount, Minnesota5 contributions
We originally booked a beachfront, ocean view butler suite at Royal Bahamian, but found out 1 month prior to our arrival they weren't opening. Reservations was excellent in telling us they got us switched to Emerald Bay for the same room at no extra charge and would also reimburse us $500 each for any differences in airfare. We haven't seen the reimbursement and we did get a walk out butler suite but it was in the garden and had a tiny ocean view. The front desk at Emerald Bay was very accommodating at moving us to a room that we were expecting but it was not a suite and not a walkout, which was fine, they did the best they could with the change as it wasn't their fault. Then we realized the air conditioning didn't work, we called right away and said it didn't work, it was 73 degrees in the room with a fan blowing air that wasn't getting any cooler. They came a little later and said "it's working now" after claiming the balcony door wasn't shut tight. The temperature kept rising up to 80 degrees by the next morning, so we called again and again and again for 3 days. It was never fixed. We talked to our butlers, the front desk, maintenance, a manager. No one came to fix it or even offered an apology (except our butlers) for just ignoring us and leaving us in a blazing room on the 2nd floor of the building. The fan even shut off twice so we didn't even have that. Even telling them when we checked out it never work they just said "the whole time?", like it was expected for part of it? Our butlers were great, but their hands seem tied by management by a number of things. We ordered nachos our fist night via room service since they were leaving and they never showed up. We didn't get the wine we wanted stocked in our room in advance via the butler app, so they put in the order when we got there but by 7pm it wasn't there and they said we'd have to wait until the next day. When they moved our room they didn't move the alcohol with it so we had to request a bottle of Jack Daniels and that couldn't get there until the next day. Then again we requested more wine and it never got to our room. They don't automatically restock the fridge you have to ask for everything specific from your butler, ice, water, pop, juice. The poor butlers are running all over constantly because they are responsible for everything but they apparently can't just go grab wine or liquor form somewhere. It's beautiful, clean, employees are fabulous. Management needs an overhaul!
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Review collected in partnership with this hotel
Date of stay: May 2021
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PRICE RANGE
$696 - $1,434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandals emerald bay hotel great exuma, four seasons great exuma, great exuma four seasons
FORMERLY KNOWN AS
Four Seasons Resort Great Exuma at Emerald Bay
LOCATION
CaribbeanBahamasOut IslandsGreat Exuma
NUMBER OF ROOMS
245
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Frequently Asked Questions about Sandals Emerald Bay Golf, Tennis and Spa Resort
Which popular attractions are close to Sandals Emerald Bay Golf, Tennis and Spa Resort?
Nearby attractions include Coco Plum Beach (4.2 miles) and Marina Emerald Bay (2.4 miles).
What are some of the property amenities at Sandals Emerald Bay Golf, Tennis and Spa Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Sandals Emerald Bay Golf, Tennis and Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sandals Emerald Bay Golf, Tennis and Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sandals Emerald Bay Golf, Tennis and Spa Resort?
Conveniently located restaurants include Lighthouse Cafe and Ice Cream Parlour, Big D's Conch Spot, and The Palapa Grill.
Are there opportunities to exercise at Sandals Emerald Bay Golf, Tennis and Spa Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Sandals Emerald Bay Golf, Tennis and Spa Resort have an airport shuttle?
Yes, Sandals Emerald Bay Golf, Tennis and Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sandals Emerald Bay Golf, Tennis and Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandals Emerald Bay Golf, Tennis and Spa Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Sandals Emerald Bay Golf, Tennis and Spa Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Sandals Emerald Bay Golf, Tennis and Spa Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.