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Grand Lucayan, Bahamas

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Traveler (2637)
Pool & Beach (625)
Room & Suite (572)
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Overview
  • Excellent32%
  • Very good37%
  • Average16%
  • Poor8%
  • Terrible7%
Travelers talk about
“china beach”(226 reviews)
“across the street”(607 reviews)
“breakers cay”(67 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Reviews (3,060)
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2,858 results
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930
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470
234
211
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All reviewschina beachacross the streetbreakers cayocean viewinfinity poolcigar barall inclusive packagelighthouse pointcruise shipday passbeautiful resortgrand celebrationall inclusive planswim up barbanana boatper personstraw market
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1 - 5 of 2,858 reviews
Reviewed 2 weeks ago

This was our 4th time visiting freeport, and we have kept going back because of the great experiences in the past. However, this time we noticed quite a big difference. The Bahamian people have always been so welcoming, accommodating, and hospitable but most of them...More

4  Thank pjstrike
Response from Grand L, Guest Relations Manager at Grand Lucayan, BahamasResponded 2 weeks ago

Hello pjstrike, We are very sorry to hear your experience at the Grand Lucayan did not meet your expectations and we would like to further investigate this for you. We have sent you a direct message requesting your contact information so we can personally reach...More

Reviewed 3 weeks ago

The hotel was awesome. The front desk staff were very friendly. The bar tenders inside the lobby were amazing. Beware of the Waves bar. I have never in my life met a more rude person than Ervin. He would look me right in the face...More

2  Thank donnajprice
Response from Grand L, Guest Relations Manager at Grand Lucayan, BahamasResponded 2 weeks ago

Hi Donna, While we're happy to hear you enjoyed your stay, we're very sorry to hear about your experience at Waves Bar. We have messaged you for more information. Sincerely, Guest Relations

Reviewed 4 weeks ago via mobile

The Grand Lucayan is NOT open!!!!! the whole strip of the beach is destroyed from the hurricane. Lighthouse Pointe is the only thing open. I paid money promised multiple dining options... nope! Don’t go by the photos you see. You will not get what you...More

3  Thank VBN572
Response from Grand L, Guest Relations Manager at Grand Lucayan, BahamasResponded 3 weeks ago

HI VBN572, Thank you for taking the time to leave feedback as your insights are extremely valuable to us. We apologize your experience did not meet your expectations. On our website, we have made an effort to be completely transparent and open with our guests...More

Reviewed 4 weeks ago via mobile

WORST VACATION EVER WITH GRAND CELEBRATION! With Sean the finance manager who won’t even respond to our call... lied to about EVERYTHING!!! Told we were staying at Grand Lucasyan and ended up at the crappy Wyndham and had to leave the hotel in Orlando and...More

1  Thank tchaulse
Response from Grand L, Guest Relations Manager at Grand Lucayan, BahamasResponded 3 weeks ago

Hi tchaulse, This is Grand Lucayan's TripAdvisor page, not Grand Celebration. Thank you. Sincerely, Guest Relations

Reviewed May 18, 2018

Currently in the last morning of 3 night stay at the hotel. A number of issues: 1. The major part of the hotel is boarded up as a result of hurricane Irma. No work is in progess. 2. The secondary hotel - lighthouse points used...More

5  Thank Peter S
Response from Grand L, Guest Relations Manager at Grand Lucayan, BahamasResponded 4 weeks ago

Hi Peter S, Thank you for taking the time to leave feedback as your insights are extremely valuable to us. We apologize your experience did not meet your expectations. On our website, we have made an effort to be completely transparent and open with our...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
$291 - $526 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Freeport
#3 Top resorts Hotel in Freeport
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$291 - $526 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Freeport
#3 Top resorts Hotel in Freeport
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (2637)
Pool & Beach (625)
Room & Suite (572)
Dining (196)
Amenities (55)
Family and Play Areas (22)
Business Center & Event Rooms (7)
Questions & Answers
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Lisa C
May 1, 2018|
AnswerShow all 3 answers
Response from chazness | Reviewed this property |
The main hotel is not open. The wrap around swimming pool and infinity pool are not operable. You should look at Nassau or Montego Bay.
1
Vote
Lisa C
May 1, 2018|
AnswerShow all 2 answers
Response from Grand L | Property representative |
Hi Lisa C, Lighthouse Pointe is a self-contained section of the resort and is beautiful and operating smoothly! The Reef Golf Course, tennis courts, the spa, the beach and pool, are all serving guests and our neighbors... More
0
Votes
Kathy B
February 28, 2018|
Answer
Response from Francia L | Reviewed this property |
Yes, that’s what I was told
0
Votes
Room Tips
"Beach views"
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"Ask for ocean view"
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"our room was 151 great location."
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"Ocean view was OK."
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