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Grand Lucayan, Bahamas

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Grand Lucayan, Bahamas
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2,798 Reviews from our TripAdvisor Community

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Showing 2,624: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

After staying at Memories for one day, we switched to Lighthouse Point and we are glad we did! The resort is beautiful and quiet. We loved the many restaurants that we could choose from, Iries being our favourite. The pizzeria was excellent for lunch. The rooms were spacious and clean. Staff were helpful, entertainment was excellent. They did run out... More 

Helpful?
Thank Christina S
Augusta, Georgia
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 days ago NEW

My sister and I choose to do the "Cruise and stay" option. The cruise was awesome. We had a free upgrade on the ship to a "picture window" room since it was my sister was having a milestone birthday. They would not allow us to book a balcony room. We were told they were only for round trip passengers and... More 

Helpful?
Thank ladyhd01
Level Contributor
4 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

We took the cruise and stay option. Never again. The cruise was okay. The first day, when we arrived at the resort we were told that "all inclusive" doesn't start until 12pm. Okay.. We stored our bags in a room and then they told us that the rooms would be ready between 1 and 3. We spent a little time... More 

Helpful?
Thank Johnathon H
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Johnathon H, Thank you for reaching out to us on TripAdvisor regarding your recent stay. I am so sorry to hear everything that happened during your stay. Check in is at 3pm. I am really sorry about the confusion. I hope this has not left a bad taste in your mouth and that we will be seeing you again... More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I spent our 4th year wedding anniversary at Lighthouse Pointe (Grand Lucayan). Aside from the "Chiller" (AC) going out (but was eventually fixed) and the many mosquito bites I obtained, we had a really great time. We met two of the coolest bartenders (Kia and Andrew) who are now just like family. This was our first trip... More 

Helpful?
Thank A TripAdvisor Member
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Guest, Thank you for taking the time to write us such a nice review. We are thrilled to hear you had such a great time at Lighthouse Pointe. From all of us here at Grand Lucayan would like to wish you a Happy 4th Anniversary! We hope to see you again on your 5th Anniversary. :-) Sincerely, Bernadette Arty... More 

Cambridge, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Beautiful modern hotel. Many great services on premises. Tennis , shopping , restaurants and casino. Staff very nice . The resort has one of the most beautiful beaches in the Caribbean . The sand is nice and white - the water is varying degrees of blue . Great for fishing , swimming lying in the sun . Snorkelling near by... More 

Helpful?
Thank rogerdI6455LS
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello rogerdI6455LS, We are thrilled to hear you had such a fantastic time at Grand Lucayan. Thank you for sharing all your wonderful experience with the TripAdvisor community. We look forward to seeing you again soon. :-) Sincerely, Bernadette Arty Director of Guest Services More 

San Antonio, Texas
Level Contributor
14 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

I took a short cruise from West Palm Beach, FL to the Bahamas earlier this month. The resort has different sections which offer different amenities. I heard that Light House Point was the nicest area. The resort is across the street from a open air market which has several restaurants. Unfortunately they close early (before 7 most nights). The rooms... More 

Helpful?
Thank Julie G
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Julie G, We cannot thank you enough for taking the tie t review and recommend us. We feel honored to know that we did not disappoint and you really enjoyed your stay. We hope you will allow us a chance to host you a second time. Keep a lookout on our website for special offers. Sincerely, Bernadette Arty Director... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Disappointment We arrived to the hotel before check in and were given access to the all inclusive food/drinks. However, at check in time, we didn't get checked in on time. Several people were all waiting for rooms that 'were not ready'. Room- Room has old carpet, stained in some spots. Stains in tub Air conditioner squealing in the middle of... More 

Helpful?
4 Thank Amber M
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Amber M, I am so sorry you were not happy with your stay. It saddens me to know you left the resort feeling something to be desired. Pleases accept our sincerest apologies. If you would like to speak with me directly regarding your stay, feel free to reach out at info@grandlucayan.com Sincerely, Bernadette Arty Director of Guest Services More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Grand Lucayan and Port Lucaya are overpriced, nothing is cheap! Very disappointing! One banana costs 1,5$ at the bakery in the hotel area:( We found two restaurants nearby, one for breakfast and one for dinner, where we ended up eating several days. They're good, but expensive. Great staff:) To check in at the hotel took us almost one hour, not... More 

Helpful?
1 Thank Anne M
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Anne M, Thank you for taking the time to share your recent experience with us regarding your recent stay. I am so sorry to hear the prices were a bit pricy for you. If you keep a regular lookout on our website we have great promotions running all year round. On another note, we are pleased to hear you... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Website pics are accurate. Rooms are nice, pool is nice. Beach has potential but never ending churn from watersport boats means constant weeds and cloudy water. Sales guys on the beach are harmless but annoying - all day long. However if you are looking for 4 or 5 star level service, this place misses the mark. We stayed 6 days... More 

Helpful?
3 Thank A_travel_fam_of_4
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello A_travel_fam_of_4, Thank you for providing us with some feedback as well as share your recent experience with us at Grand Lucayan. We are pleased to hear you enjoyed our rooms and pools. On another note I wanted to apologize if we ran out of stuff while you were here. Please forgive us as our shipment must have not come... More 

1 review
5 of 5 stars Reviewed 1 week ago

This was a great place to stay. We stayed at the all inclusive Lighthouse Pointe resort and had a wonderful time. All the staff were polite and accommodating while the food was great. More nighttime entertainment needs to be added. I would like to give special recognition to three bartenders Andrew B., Leon E., and Christina S. Should we return... More 

Helpful?
Thank Michelle J
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Grand Lucayan is an elegant, serene AAA four-diamond resort set on 7.5 tropical acres of sandy coastline and spectacular oceanfront. As part of Grand Lucayan Bahamas Beach & Golf Resort, this 542-room hotel delivers the ambiance of the islands with all of the style and amenities you expect in a Resort destination. ... more   less 

Additional Information about Grand Lucayan, Bahamas

Address: 1 Sea Horse Lane | Lucaya, Freeport, Grand Bahama Island
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range: $174 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Lucayan, Bahamas 4*
Number of rooms: 542
Reservation Options:
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Also Known As:
Grand Lucayan, Bahamas Hotel Freeport
Sheraton Grand Bahama Island Our Lucaya Resort
Radisson Freeport
Lucaya Sheraton
Sheraton Our Lucaya
Sheraton Bahamas
Grand Lucayan, Bahamas Freeport, Grand Bahama Island
Hotel Style:
#1 On the Beach Hotel in Freeport
#2 Top resorts Hotel in Freeport
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