Grand Lucaya Beach & Golf Resort
1 Sea Horse Lane Lucaya, Freeport Grand Bahama Island
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About
#4 of 15 hotels in Freeport
Location
4.5
Cleanliness
4.2
Service
3.7
Value
3.8
Lighthouse Pointe at the Grand Lucayan Bahamas is an elegant resort set on 7.5 tropical acres of sandy coastline and spectacular oceanfront. This 196-room hotel delivers the ambiance of the islands with all of the style and amenities you expect in a resort destination.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Conference facilities
Parking
Wifi
Paid wifi
Hot tub
Infinity pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Poolside bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Flatscreen TV
iPod docking station
Bath / shower
Safe
Telephone
Wardrobe / closet
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Harbor View
Languages Spoken
English
Location
87Good for walkers
Grade: 87 out of 100
19Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
1 Sea Horse Lane Lucaya, Freeport Grand Bahama Island
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+1
Unbelievable stay at the resort. Staff was amazing and Chris in concierge sent us in the right direction for a day excursion! She is amazing and just a wonderful person. The beautiful supervisor in the dining room was kind and they all went above and beyond in service. The hotel itself was so relaxing and clean. Our room was an oven view with a patio and was spotless. Air worked great. The infinity pool overlooking the ocean was warm and inviting. Our bartender made the best drinks and had good information on things to do on the Island and just local Information. We will be back. We fell in love with the place and the people!
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: This is the quiet season so you have a lot to yourself. Try all the food venues. Restaurant,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The property infrastructure puts the safety of guests at risk. For example, the light fixture in our bathroom started pouring water like a shower head while the lights were on. We called for help twice, and then finally, my husband went down to the lobby looking for help. It was a very scary and dangerous situation, and that was only one of the unfortunate events that showed that the property had no appropriate management. Another one was glass inside the pool, and the events just kept piling up. The room smelled so bad. The air-conditioned would not cool the room, and the dehumidifier was noisy and blowing hot air. The TV didn't work, and this was one of the best beach front suites. We had the all-inclusive package, but the meals offered were limited and cheap. You could also tell the food items were being recycled like the parfait that wasn't eaten in one day you could see on the next breakfast with so much whey separation that was disgusting 😳 . The sad part about this property is that it has so much potential and, under good management, could be the reason why you would want to go to the Grand Bahama Island. …
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: This is not a 4-star hotel, maybe a 2 if you are a very positive person 😀
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Martha St John Mosse, Revenue Management at Grand Lucaya Beach & Golf Resort
Responded 3 weeks ago
Hi Andrea, we sincerely apologize for the experience you've encountered during your stay with us. Please feel free to email our Reservations manager to assist in regards to your stay, mcdonald.teena@grandlucayan.com. Again we extend a sincere apology to you and also thank you for making us aware of this situation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice experience. Bahamas is always nice people friendly excursions worth it. There is much to do. Food is great I always try different island recipes and learn about the dishes. Freeport is beautiful and should be included in your visit.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Martha St John Mosse, Revenue Management at Grand Lucaya Beach & Golf Resort
Responded Jul 24, 2023
Thank you Ana for your warm review. We hope to welcome you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the resort through Margaritaville at sea cruise and stay all inclusive package for two nights for our anniversary. The resort has some maintenance issues, AC wasn’t working in our first room so they moved us to another room that had the same issues, never got below 76 in room. Room was basic older decor and very musty smelling but clean. Room stayed very moist. It appears they have some roof issues too. Beach and pool and grounds are very beautiful though. Food was very low quality and dinner was a buffet where most food wasn’t very hot and wasn’t very tasty. Pizza place was the best food options but wasn’t open on Sunday due to their Sunday brunch which wasn’t included for us and would have been extra like $50 pp. didn’t seem worth it based on previous dining room experience. Bar- only one bar option during day which outside Waves bar, very low quality liquor and beer offerings. And drinks weren’t very good and one bar couldn’t handle crowd. Took an hour or more to get a drink on first day when they had all the day pass guest. To me they need a separate bar and staff for resort guest vs day guest. Wouldn’t recommend this resort. It has great potential, someone needs to invest and buy this place to take it over. Not being ran properly which is sad. …
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Martha St John Mosse, Revenue Management at Grand Lucaya Beach & Golf Resort
Responded Jul 19, 2023
Hi Tammy, we would like to extend a sincere apology for the inconveniences you've encountered during your stay with us. As we strive to improve our product daily we will take your feedback as constructive criticism and will do our endeavor best to work on the aforementioned issues. Thank you for taking the time out to bring this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property is beautiful. The Beach is very clean and there were plenty of seats for the beach or pool . It is very quiet, even when the cruise ship people come visit for the day. We had a fraternity there that was rowdy but there is enough space that they did not bother me. We were thankful that the market place was so close because the food was less than desirable for dinner. Breakfast was decent. The chef making the fresh omelets was great. Lunch was fine but dinner offering were just DISGUSTING. The spa is great. Tenille did such an amazing job with a 80 min massage. the chefs and bartenders at the pool bar work their butts off to accommodate resort and cruise guests. If you are just looking for a nice , relaxing place, this is it, but not for foodies AT ALL
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Martha St John Mosse, Revenue Management at Grand Lucaya Beach & Golf Resort
Responded Jun 15, 2023
Hi Rachel, thank you for your review. We are glad to know that you enjoyed our resort to an extent. However, we would do our best to make dining options more enjoyable for our customers onward. We do hope to have you back as we look to improve in such areas. Please know that we appreciate and value you as our customer. Sincerely, Cartier Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are good, the beach is amazing, and most of the staff are very friendly. However, the manager, Claude, is terrible. The all inclusive is basically a rip off. Drinks are hard to get. The food is straight up bad - we had four days of straight buffet food for breakfast, lunch, and dinner before we fought to cancel our all inclusive. I think this place is a good a stay, but DO NOT get the all inclusive and if you’re trying to get a drink at the bar, good luck. Just finding where to get a drink is a challenge because they open and close their bars like whack a mole. The cool thing is the location though. You can go off the resort and find great restaurants, bars, and convenience stores. Maid, pool, and some front desk staff are fantastic.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Martha St John Mosse, Revenue Management at Grand Lucaya Beach & Golf Resort
Responded Jun 15, 2023
Hi Phil, we sincerely apologize for the experience you've had during your stay with us. Our Team aim to offer top tier customer service and will be sure to look into your concern. Can you please send and email to moxey.cartier@grandlucayan.com with your personal contact information for us to reach out to you. We do however appreciate you staying with us and also bringing this to our attention. Sincerely, Cartier Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hands down the best resort experience! The service was outstanding. The facility was incredibly clean. The food was delicious and fresh. I don't usually do reviews, but I was so impressed with this resort that I had to write one. We had originally planned to go on a Monday through Friday. The placed was sold out due to it being spring break. Due to unforeseen circumstances, we had to travel Wednesday to Saturday. I was worried we wouldn't have a room Friday night. However, the resort made it happen! From check in to check out, our needs were met almost before we could ask. Whether it was opening a door, guiding us personally to where something was located, or seeing us trying to take a selfie and running down to the beach to do it for us...they were always attentive. The staff was always working hard and so friendly. The resort was spotless! They were always cleaning. Even the lifeguards were picking up trash, sweeping sand from decks, and cleaning. The resort felt secure and safe. There were guards and staff at many points just watching out for everyone. The food was amazing and so fresh. Nothing tasted frozen. There was a variety of island food, American cuisine and desserts. It would have been nice to have a couple more choices of restaurants or sit down service versus buffets. But there was a large convention, so we understood. Plus, many haven't reopened since Covid. I know they planned to open the pizzeria soon. Our dining experience was still wonderful! The resort and grounds are gorgeous. The pool was a little cold, but stunning to look at. It was literally perfection. It wasn't too crowded and many options for shade if needed. All in all, we couldn't have asked for a better vacation. Everyone including our 10 year old daughter and 18 year old son had an incredible time. We highly recommend and can't wait t go back.…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Martha St John Mosse, Revenue Management at Grand Lucaya Beach & Golf Resort
Responded Jul 24, 2023
Hello Lacey, we are overjoyed to learn of your amazing experience while staying with us. Thank you for your review and we are happy to announce our pizzeria is now open! We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is “Hit & Miss” the resort is still recovering from previous hurricane’s which hit the area. Only one side of the resort is in operation. Local shops within walking distance or a short ride. Most of which was closed on Saturday & Sunday. Check in was easy, the clerk was very attentive & welcoming. The beach access was just steps from our room, DJ was live and played a variety of music, the bar area was top notch, food was good as well—- staff did their absolute best to keep up with the demand. Dinner for the evening was great — great menu, drinks & cocktails were excellent. First night the exception that our door would not lock and could be accessed from the outside & maintenance had to repair it so that made me very uncomfortable (was not move to a new room). Day two breakfast was good, staff was attentive. Booked a day tour through the concierge in the lobby….very disappointed as we did not get to see any of the things in which she mentioned—- only toured the local neighborhoods so I guess that was the city tour — the driver kept getting phone calls during our tour. The second night stay was “HORRIBLE”!!!! Children were running & talking loudly outside our doorway. About 10pm noise from upstairs sounded like a wrestling match, almost to the point like someone was throwing furniture, after about an hour we Called security. There were several large groups with children & this put a damper on our R&R time. People really should control their kids!!! Or the hotel staff should separate or put them away from other guess. Up on check out we waited & waited for a taxi which the desk clerk say she call or a shuttle that never came, people were been dropped off but no one was taking anyone back to the port….finally the gentleman that had been waiting the entire hour that we sat waiting on a taxi decided to drive us back to the port. SMH wow! Items for sale at the port are very over priced! Even on the last day it seems as they were hurting for a sale.…
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Ask for a room away from large groups
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Lamar M wrote a review Nov 2022
Great hotel!!!! VERY CLEAN and spacious!! I've tried taino and other but Grand Lucayan is hands down the BEST ! If you travel with family or friend make sure to stop here! Market within walking distance!! Awesome day passes!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Grand Lucayan greeted us with open arms and happily accommodated our hotel shuffle. Hurricane Dorian and COVID all but destroyed tourism but you’d never know by the warm welcomes, joy and optimism shared with us. Darrell, Kendra and Christopher were some of our favorites (only to name a few, we wish I could remember all our friends names) so much it was actually sad to say goodbye. Amenties: lap pool, one swimming pool (so easy & safe to find your older kids, no hunting around like a big resort), shuffle board, chess and a fun DJ who keeps it family friendly while still fun for adults. The food! It was all fantastic. Want a drink? Name it and they’ll make it. No one batted an eye when my mother downed at least three cases of Light Sands in a can during our 3 day stay. The grounds of the hotel are absolutely stunning from the view of your room, the restaurant or the beach & pool. The rooms are immaculately clean. The beds are comfortable. The towels are plush. The hotel is safe. While they recommend it, honestly we never felt the need to lock our first floor sliding door and easily went in/out to the beach without any worries. Lastly, during our stay we had pleasure of seeing some very important guests at the hotel. Aside from our own self consciousness that we should cover up & look more fancy, the staff never once made us feel less worthy or unimportant. Our service maintained the A+++ quality despite the pressure they probably felt to make everything perfect for their other guests. I love to travel. I’ve seen awful hotels, mediocre hotels and wonderful hotels. This hidden gem is hands down in the top 3 - not just for all of the above but for everything I haven’t including due to space. We wish them only the very best and hope we can return one day with the same ambience as this stay.…
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: They are all perfect. Ours was ocean and lovely but the rest are most likely equally the same!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
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PRICE RANGE
$297 - $436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand lucayan, bahamas hotel freeport, sheraton grand bahama island our lucaya resort, radisson freeport, lucaya sheraton, sheraton our lucaya, sheraton bahamas
LOCATION
CaribbeanBahamasGrand Bahama IslandFreeport
NUMBER OF ROOMS
196
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Claim Your ListingGRAND LUCAYA BEACH & GOLF RESORT - Updated 2023 Prices & Reviews (Grand Bahama Island, Bahamas)
Frequently Asked Questions about Grand Lucaya Beach & Golf Resort
Which popular attractions are close to Grand Lucaya Beach & Golf Resort?
Nearby attractions include Count Basie Square (0.2 miles), Leo's Art Gallery (0.2 miles), and Port Lucaya Marketplace (0.1 miles).
What are some of the property amenities at Grand Lucaya Beach & Golf Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Lucaya Beach & Golf Resort?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Grand Lucaya Beach & Golf Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Lucaya Beach & Golf Resort?
Yes, free parking is available to guests.
What are some restaurants close to Grand Lucaya Beach & Golf Resort?
Conveniently located restaurants include Daddy Brown’s Conch Stand, Flying Fish GastroBar, and Cappucino's Fine Italian Restaurant.
Are there opportunities to exercise at Grand Lucaya Beach & Golf Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Grand Lucaya Beach & Golf Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Grand Lucaya Beach & Golf Resort have any great views?
Yes, guests often enjoy the harbor view available here.
Is Grand Lucaya Beach & Golf Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.