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Castaways Resort & Suites Grand Bahama Island

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Castaways Resort & Suites Grand Bahama Island
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36 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Level Contributor
187 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I usually stay at Castaways. It's functional and reasonable, that's really all that can be said. Breakfast is pretty good in the restaurant and the waitress, who seems to be quite new, was excellent, very helpful and attentive. It is not a luxury place, but you get what you pay for

Helpful?
Thank ChrisintheBahamas
Cincinnati, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

Here is your 1st hint on what kind of "resort" this is. Our Sunwing flight was cancelled putting out 200+ people and low and behold this place had enough rooms available to accommodate all of us. So that should tell you something right there. The place was empty and empty for a reason. This place has bugs everywhere. The 1st... More 

Helpful?
Thank frankilynn713

Travelers are raving about these Freeport hotels

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We were relocated to this hotel after our flight was cancelled. It was a large group of us and at least 5 people came back into the lobby after getting their room keys and either had photos/video of bugs lining the mattresses/boxed springs, or actual bugs they found in their rooms. Cockroaches and bed bugs infest this hotel. The maid... More 

Helpful?
1 Thank Keli C
Caen, france
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed February 10, 2016

Dated rooms with nylon everywhere. Too much chintz for me. Food was diabolical. HOW do you achieve a well done steak at one end and blue at the other. Didn't bother with breakfast and found a really good chicken shack on E Sunrise Hwy next to the gas station. Not a pleasant experience. Right on highway with very poor soundproofing.

Helpful?
1 Thank iancw65
Kingstown, St. Vincent
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 14, 2015

This hotel is quite reasonable. there is a small shopping plaza next door for picking up snacks. Breakfast has to be purchased from the Pelican Restaurant located on the hotel property. There are fast food restaurants located in walking distance such as Pollo Tropical and Burger King.

Helpful?
Thank WSmythe
Robertsganj
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 1, 2015

I stayed here on a business tour for one night. It was a nice and clean resort. People were humble and nice. Only thing they do not have a restaurant service all day. Just had breakfast, no lunch also. Wi-Fi speed is good but you have to get to the lobby for that.

Helpful?
Thank jalanji_1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 4, 2015 via mobile

Stayed here for about 4 days before moving onto another hotel. Staff were great other than that this place is terrible. No air con, poor bathroom could barely move inside, lots of outside noise all in all this place needs a major update.

Helpful?
2 Thank Paul M
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 28, 2015

Hotel is located conviniently close to the Grand Bahama Shipyard. That is the reason I gave them above average on location. Rooms are OK and it is nice little bar in the lobby served by a nice lady named Crystal. There a cable TV and AC in the rooms as well. Breakfast is being served in the restaurant. OK. Service... More 

Helpful?
Thank Johnny O
Nassau
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

Stayed at this hotel twice. Clean lobby and rooms, very good service by staff, nearby restaurant with delish breakfast, hot and tasty! The local buses run directly in front of the hotel, cinema across the street. I would compare this hotel to any la quinta hotels in the US. Same type of deal. Rooms are good size, clean and comfy.... More 

Helpful?
Thank Elle T
Level Contributor
187 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed April 10, 2015

OK, I've stayed before but this place is convenient for my office. My room on the third floor was on the front of the hotel but not too much room noise. The room was clean and functional. The BIG downside was that the wifi was not working and even though I reported this immediately, it was not fixed on the... More 

Helpful?
Thank ChrisintheBahamas
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Castaways Resort and Suites is the closest full service hotel to the Grand Bahama Shipyard, Vopak Oil Storage Facility, The Freeport Harbor and The Grand Bahama International Airport. Freeport Town center and the Rand Memorial Hospital are within 1 mile. The Flamingo Restaurant offers mouth watering Bahamian and American dishes and sandwiches and drinks are served at the Flamingo Pool Bar. For the business traveler, we offer a complete business center, and high speed wireless internet is available FREE to all registered guests. For your next meeting or gathering, the Poinciana Boardroom can accommodate groups up to 50 persons theater style, and 35 classroom style. The Dolphin Gym provides state of the art equipment FREE to all registered guests. Guests can enjoy relaxing at large outdoor fresh water swimming pool. Tours can be booked at our Tour Desk conveniently located in our lobby. Take advantage of our FREE transportation to the William's Town Beach. Unwind with a good book in our cozy reading room. Our 24 hour front desk and security staff are always available for your assistance. Choose from 118 rooms and suites decorated in modern Caribbean flair, your choice of 1 king or 2 double beds. Our suites offer the extras of a 2nd bath, sofa bed, DVD/VCR and microwave. All rooms offer private balconies or terraces, air-conditioned, cable TV, FREE wireless internet, direct dial telephones, iron and board, blow dryer, clock radio with MP3 attachment, in-room safe, coffee maker and refrigerator. ... more   less 

Additional Information about Castaways Resort & Suites Grand Bahama Island

Address: 42629 E Mall Drive, Freeport, Grand Bahama Island
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range: $134 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Castaways Resort & Suites Grand Bahama Island 2.5*
Number of rooms: 118
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Also Known As:
Castaways Resort And Suites Grand Bahama Island
Castaways Resort & Suites Grand Bahama Island Hotel Freeport
Best Western Freeport
Freeport Best Western
Castaways Resort & Suites Grand Bahama Island Bahamas/Freeport
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