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The Reef Atlantis, Autograph Collection

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1,483 Reviews from our TripAdvisor Community

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Showing 1,364: English reviews
Rochester, New York, United States
Reviewed 2 weeks ago via mobile

This was our second time staying at the Atlantis resort, this time with 18 and 19 year old kids in tow. 5 years ago we stayed in the Coral Towers. This time we stayed st the Reef. There is no comparison. Large comfortable rooms with extremely helpful and pleasant staff - every single staff member went out of their way...

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Helpful?
Thank Darrin N
Saint Matthews, South Carolina, United States
Reviewed 2 weeks ago

This was a great get-away. The staff was top notch. The restaurants we chose were outstanding - we had dinner at Nobu, Casa d'Angelo, Chopstix and Olives. The casino was lively and fun and staff was very friendly. Loved our accommodations at the reef too. Perfect for a family.

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Helpful?
Thank Lee G
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Lee G, Thanks for spending Christmas at Atlantis! We are delighted to hear that you had a five-star holiday with us and your meals at several of our restaurants sound outstanding. We value your recommendation and do hope you will join us again soon on future trips. - The Reef Atlantis Management Team

Reviewed 2 weeks ago

First I'll say that we went in a group of 14 and we all got upgraded to the Reef because of construction. Very nice. We went beginning of December and it was nice and slow and not crowded. Our personal problems started with how insanely expensive everything is there. Thank god we were all inclusive because it averaged to about...

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Helpful?
1Thank Mark J
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Mark J, We are pleased that our staff was able to assist you and your group with a room upgrade, but we do understand that not all of your experience was up to your personal standards. For those reading this review, upon check-in, you are able to place a credit card on file for your incidentals or pay a...

Las Vegas, Nevada
Reviewed 3 weeks ago

Everything is prefect. this is really good place for your first trip to Bahamas and they do provide everything to you from restaurant, water park, pools and different activities. Very convenient and excellent service

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Helpful?
1Thank frankfeng6295
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi frankfeng6295, Thanks for joining us at Atlantis! We are thrilled to hear that everything about your time with us was perfect and we do value your five-star review. It sounds like you made the most of your time with us between several meals at our amazing restaurants and some fun at Aquavenutre so we hope you will join us...

Washington Dc, District Of Columbia
Reviewed 3 weeks ago

Our stay at the Reef Atlantis was unfortunately spoiled by the fact that we were given literally the worst rooms in the hotel: 3rd floor suite with NO view at all except for huge AC units outside of the window. When we asked to be relocated to a different room the Front Desk staff was extremely unhelpful and unfriendly. I...

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2Thank JannaIG2016
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi JannaIG2016, Thanks for visiting Atlantis. We are disappointed that your room at The Reef did not meet your personal expectations and we will be sure to share your comments with our internal team. We hope you will consider joining us again so that we can deliver a truer Atlantis experience. - The Reef Atlantis Management Team

Toronto, Ontario
Reviewed 3 weeks ago

A good destination to take your family with lots to do. Definitely a fun experience. Only negative is that everything is quite expensive from pool bar food to restaurants to groceries. There is no where to hide if you are trying to not spend money. A couple of hamburgers, hot dog and chicken nuggets at the pool side will run...

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Thank lp19742016
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi lp19742016, It was a pleasure welcoming you to Atlantis! We are excited to hear that your getaway to Atlantis was fantastic and we do value your recommendation to other families. Please know, now guests can enjoy all the wonder of Atlantis with three great dining plans offering full breakfast and dinner at some of our most popular restaurants. Plus...

Arlington, VA
Reviewed 3 weeks ago via mobile

We spent a few days at Atlantis before Christmas. It was overpriced but I expected that. We stopped at a grocery store before we checked in. That was a good idea given the price of food. We made sandwiches and had tacos for dinner. The kitchenette didn't have a freezer so don't buy frozen food. We went to the dig...

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Thank Sara_sakflva
Reviewed 3 weeks ago via mobile

We spent Xmas at the reef this year with my two little ones. My first time in the Bahamas . The facility is very nice and clean. We checked in into a one bed room suite. Ask for an EVEN number room much better view . The room is very nice with a king bed and a sofa that turns...

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3Thank Anonthego
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Anonthego, Thanks for choosing Atlantis. We are pleased that you enjoyed our property, but we do understand that there were elements of your trip that were not up to your personal expectations. We strive to deliver the best experience and value-add for our guests’ room rate and resort fee, which includes access to Aquaventure water park, our marine habitat...

Norfolk, Virginia
Reviewed 3 weeks ago via mobile

We booked the Reef for the event. It's a beautiful facility very quiet. It is on the edge of the resort so walking or shuttle is required for everything. We had a fantastic view of the coast. As everyone has said it is very expensive but we knew that ahead of time. The resort is absolutely gorgeous. It is worth...

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Helpful?
Thank boxshop
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi boxshop, Thanks for choosing Atlantis! It sounds like you enjoyed your time at The Reef and the view from your room must have been amazing. For those reading this review, The Reef is our residential luxury property with home-like amenities such as an in-room kitchen and microwave. We hope you will join us again on future trips. - The...

Toronto, Canada
Reviewed 4 weeks ago

I am not sure how the rest of vacation will go but this has been the worst experience I had so far. We reserve 2 bedroom Topaz suite ( their top suite). We are traveling with 4 kids and one of the condition to reserve the room was having one bedroom with 2 queens. The reservation was made with resort...

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4Thank yshmul
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi yshmul, We are disappointed that your experience at Atlantis did not live up to your personal expectations. Please know, we try to accommodate all bed type requests, but they are not guaranteed in The Reef. We will share your comments with our internal team as we look to maintain Atlantis at the highest levels for all of our guests...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Concierge
Official Description (provided by the hotel)
Located directly on Paradise Beach, guests of The Reef Atlantis enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. The Reef features studios, one and two bedroom suites that offer all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef enjoy a semi-private pool, shared only with The Cove Atlantis and a Starbucks lounge. ... more   less 

Additional Information about The Reef Atlantis, Autograph Collection

Address: 1 Casino Drive, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: $516 - $888 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Reef Atlantis, Autograph Collection 4.5*
Number of rooms: 497
Reservation Options:
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Also Known As:
The Reef Atlantis Hotel Paradise Island
Reef Atlantis Paradise Island
The Reef Atlantis, Autograph Collection Bahamas/Paradise Island
Hotel Style:
#1 Luxury Hotel in Paradise Island
#1 Romantic Hotel in Paradise Island
#1 Spa Hotel in Paradise Island
#1 On the Beach Hotel in Paradise Island
#1 Casino Hotel in Paradise Island
#2 Family Hotel in Paradise Island
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Questions & Answers

Here's what travelers have asked, with answers from The Reef Atlantis, Autograph Collection staff and other travelers.
63 questions
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Arlington, VA

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Questions? Get answers from The Reef Atlantis, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The even number rooms have a better view”
  • View from room 11-925
  • View from room 14-918
 of 5 bubbles SeanJ853, 6 days ago | Read review
“The Reef Suite”
 of 5 bubbles hassani2017, 1 week ago | Read review
“Top floors facing the beach, not the marina!”
 of 5 bubbles fsinteriors, 2 weeks ago | Read review
“Ocean View”
 of 5 bubbles 87vickid, 2 weeks ago | Read review
“Our stay at the Reef Atantis was unfortunately spoiled by the fact that we were given literally the worst rooms in the hotel: 3rd floor suite with NO view at all except for huge AC units outside of the window. When we asked to be relocated the Front Desk staff was extremely unhelpful and unfriendly. I feel that unfortunately we did not get full value for the amount of money we paid.”
 of 5 bubbles JannaIG2016, 3 weeks ago | Read review
5 of 5
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