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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Reef at Atlantis
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 15 hotels in Paradise Island
Location
Cleanliness
Service
Value
The Reef at Atlantis offers the conveniences of home and the amenities of a luxury residential community. Adjacent to The Cove, our Atlantis hotel rests upon the white sand beaches of Paradise Island with the gracious relaxation of the Bahamian culture. The Reef at Atlantis welcomes guests to unplug completely or plug in to all Atlantis has to offer. Residences at The Reef run from stunning studios to three bedroom suites with kitchenette or full kitchens, washer/dryer in unit or adjacent and magnificent ocean views.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Wifi
Lazy river
Adult pool
Outdoor pool
Restaurant
Breakfast available
Poolside bar
Golf course
Tennis court
Water park
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Seating area
Minibar
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Lagoon View
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
38Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
Contact
1 Casino Drive, 4777 New Providence Island
Getting there
Rental CarsSee rental cars from $51/day
2076Reviews200Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
My daughter and I have just returned from the Atlantis Bahamas staying in The Reef . We became unwell whilst there and we would like to thank all the staff and management for taking good care of us with nothing that was too much trouble . A big thank you to our housekeeper Anika who was a joy. We have been going to the Atlantis for 20 years and have seen it grow into a special place so keep up all the good work as these trying times for us all is a challenge in itself.
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Date of stay: August 2021Trip type: Traveled with family
Helpful
Response from Atlantisteam, Guest Relations Manager at The Reef at Atlantis
Responded 1 week ago
Dear Barbara B Thanks for returning and your continued loyalty for the last 20 years. Anika is amazing and a valuable colleague to the Atlantis. We hope you are doing well and wish you continued good health. At the Atlantis we pride ourselves on delivering authentic Bahamian hospitality and great amenities. Your feedback will be share with the team. Thanks again for your loyalty and we can't wait to welcome you and the family back to your home away from home.
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Hotel's Favorite
Awesome, tremendous, amazing, relaxing, friendly, exhilarating and will definitely be back!! Lots for everyone to enjoy. Delicious Food and Restaurants!! Very impressed with the staff and facilities. Fun for all ages!!
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from SydneyE79, Manager at The Reef at Atlantis
Responded Mar 26, 2020
Thank you! We can't wait to welcome you to paradise!
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I was incredibly worried about our 7 night stay at the Reef/ Atlantis given some of the recent reviews. And while I certainly believe everyone is entitled to their opinion, our trip was at least near perfect and completely the opposite of the negative experiences that some people described. I think one reason is that we went during the 3rd week of August and I suspect that's not peak time for the resort since schools have already started for much of the US. We therefore never experienced long lines, we always had a seat by the pool and we didn't have to wait hours for food service. Another reason is obviously COVID and that the CDC moved the Bahamas to a Level 4 (i.e. do not travel there) so that probably thinned the crowds as well. But we felt completely safe. ALL staff were wearing masks, even the lifeguards siting outside in the hot, hot sun. Masks were required in casinos and any place indoors. And with the complicated testing requirements, you need to be COVID free via a PCR test (or a rapid test if you are vaccinated). Even our six year old was required to take a test so you know all the young kids were COVID free as well. Some quick highlights of the Reef and Atlantis -- The Reef is one of the nicest properties we've ever stayed at -- on par with any of Disney hotels we've been to (if not, better). We had a 2 Bedroom terrace suite on the first floor which was enormous. Starbucks was literally down the hall which was amazing for morning coffee. While we really didn't cook, there was a full kitchen and on the second floor is a full laundry room (free to use, just bring your own detergent!) The Reef connects to the Cove, an even swankier property but less family oriented. There are good food options at the Cove like Mosaic (breakfast buffets) and Fish (a beautifully designed seafood restaurant). The Sea Glass is a very chill lounge with a couple of gaming tables too. In several reviews, people said many of the slides were closed. We did NOT find this to be true...in fact, as far as we could tell, everything was more or less operational. There may have one or two rides not in service, but any of the major slides were up and running. And there were literally no lines. My two older boys kept going on the same slides over and over again! The big slides are intended for anyone 48" and above so if your children are below that height, the options are a bit more limited. My six year old is quite small so he couldn't do any of the big slides with his brothers but he could go on the Rapid River (like a lazy river but with rapids), the Splashers water playground, and there were a couple of small slides too. Also, all the pools were available to him as well (and the beach too!) We did the "Dip n'Discover" at Dolphin Cay which was an incredible experience. My kids got to spend 30 mins with one of the resort's rescue dolphins and her trainer. We've done these "swim with dolphins" type of activities before but that is NOTHING compared to this activity. I was on the fence about doing this but so glad we did. I read a lot of bad things about the shuttles too. For the most part, the shuttles were excellent. They definitely run more frequently in the evening and we never had to wait more than five minutes. They were very convenient when the kids were too tired to walk -- especially to the Marina (which is a very cute little strip of stores and restaurants). During a morning when it was raining, we spent some time at The Dig and that was amazing too. They've done a really fantastic job of maintaining the aquarium, still looks as great when I first visited it over 15 years ago. What could be improved? Well, it took days to figure out where everything is and I still got lost on many occasions. The signs aren't very helpful and everything feels very "circular" in that there are no straight paths to any one attraction -- you literally have to walk around something to get some place. So at the end of the day, you are pretty beat. Fortunately, if you ever get lost, one of the staff is always there to help (and they were GREAT about helping) People complain that the Atlantis is expensive. Yes, it's expensive, but so what? If you're expecting a budget vacation, then you probably shouldn't be coming here. This isn't a value resort. You're paying for an experience which you can't find anywhere else. And with the water rides, the pools, the beach and the activities, I always felt we were getting our money's worth. We spent a lot but never felt money was ever wasted. After 18 months of not being able to travel, this was definitely a great rebound vacation --and according to our kids, one of the best they ever had (and we go to Disney A LOT). Thanks Atlantis for everything!!!!…
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: First floor rooms are super convenient --- Starbucks is just across the lobby!
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1 Helpful vote
Helpful
Response from Gia Moxey-Saunders, Owner at The Reef at Atlantis
Responded 3 weeks ago
Dear Extraordinary793606, Thank you for staying with us at The Reef. We are so happy to hear that you had one of the best vacations ever. At the Atlantis, we experience with warm hospitality, great amenities, and an overall amazing experience. All of your feedback will be shared with our team as it gives us an opportunity to grow and improve. Our pools, slides, miles of white sandy beaches, incredible marine habitats, and variety of activities really offers something for everyone! Thank you again and we can't wait to welcome you back to paradise! The Atlantis Team
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I just returned last night from 6 nights at The Reef. The room at the Reef was fantastic. Very spacious and comfortable. It was not crowded....had it been, I would have been bummed. The Reef and The Cove are near each other. If you can stay there....that is if you want to go to Atlantis. I realize it's a budget buster, but the accommodations are superior. That said...would I go back? NO. (I'm sure some managers response will be forthcoming inviting me to speak with someone about my experience. Thanks but no thanks) I don't like cruises, and the entire property would be best described as a cruise ship hotel. You have heard by now that prices at Atlantis are outrageous. YEP. True. $12 for water. $60-70 for a pasta dish. Pizza for $30+. We did the dolphin kayak thing and that was $500 for 20 minutes. The ocean is beautiful, the beach is fantastic, there are water slides...etc. However, you can find this in a lot of places for 1/2 the price. My rating of the Reef is a 4. My rating of Atlantis is a 1. As in 1 and done. Will not return.…
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Date of stay: August 2021
Helpful
Response from Gia Moxey-Saunders, Owner at The Reef at Atlantis
Responded 3 weeks ago
Dear bugduke59, Thank you for staying with us at the Atlantis. We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. We sincerely apologize for this experience and truly hope that we will have the honor of welcoming you back to paradise again.
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Based on the other reviews, I was prepared to be disappointed with my experience. However, I was pleasantly surprised. On the whole, we left with a very nice experience with our extended family and I plan to return again. Positives: Facilities are excellent: The resort was beautiful, well maintained and the Reef rooms were large, and in good condition. Pool, beach and all the amenities of the water park are fantastic. Great to have kitchens in the rooms- we generally ate breakfast at home in the rooms and lunch by the pool/beach. Staff does a great job masking and cleaning up the areas frequently. Easy to take shuttles to other parts of resort to see the rest of the area. Negatives: Staff were generally pleasant, but some were fairly aloof and not super helpful. I would say this is the biggest area for improvement in the resort given the price you pay. Food was average. Lots of room for improvement here. Mattresses could use updating- our bed had a large depression in it. Housekeeping was intermittent- there were a few days we didn’t get any service in our room. I love that you were able to fill up water but it both smelled and tasted unpleasant most of the time. Tips: If you don’t get to beach or pool early, all the good seats are taken. Similarly the pool doesn’t give out beach towels later in the day (by 4pm) so good to have towels by then.…
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Get seats by pool or beach early
Get towels early if you are planning to go to beach or pool...
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Helpful
Response from Gia Moxey-Saunders, Owner at The Reef at Atlantis
Responded Aug 17, 2021
Dear natasha1980, Thank you for vacationing with us at The Reef. We are happy to hear that you enjoyed your time with us and our many amenities. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to improve. Thank you so much for your feedback and we can't wait to welcome you back to paradise again soon!
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PRICE RANGE
$350 - $957 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the reef atlantis hotel paradise island, reef atlantis paradise island
LOCATION
CaribbeanBahamasNew Providence IslandParadise Island
NUMBER OF ROOMS
497
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Claim Your Listing Frequently Asked Questions about The Reef at Atlantis
Which popular attractions are close to The Reef at Atlantis?
Nearby attractions include The Bahamas Rum Cake Factory (0.7 miles), Marina Village (0.6 miles), and Aquaventure (0.3 miles).
What are some of the property amenities at The Reef at Atlantis?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Reef at Atlantis?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Reef at Atlantis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to The Reef at Atlantis?
Conveniently located restaurants include Cafe Martinique, Mosaic, and Bahamian Club.
Are there opportunities to exercise at The Reef at Atlantis?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Reef at Atlantis have an airport shuttle?
Yes, The Reef at Atlantis offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Reef at Atlantis?
Yes, dry cleaning and laundry service are offered to guests.
Does The Reef at Atlantis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Reef at Atlantis?
Many travelers enjoy visiting Queen's Staircase (0.9 miles), Fort Charlotte (2.0 miles), and Fort Fincastle (1.1 miles).