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The Reef at Atlantis

Traveler (1542)
Room & Suite (508)
Pool & Beach (258)

About

#7 of 15 hotels in New Providence Island
Location
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Value
The Reef at Atlantis offers the conveniences of home and the amenities of a luxury residential community. Adjacent to The Cove, our Atlantis hotel rests upon the white sand beaches of Paradise Island with the gracious relaxation of the Bahamian culture. The Reef at Atlantis welcomes guests to unplug completely or plug in to all Atlantis has to offer. Residences at The Reef run from stunning studios to three bedroom suites with kitchenette or full kitchens, washer/dryer in unit or adjacent and magnificent ocean views.
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Property amenities
Pool
Room service
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Lagoon View
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1,915Reviews
154Q+A
100Room tips
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Popular mentions
Just loved our most recent trip to the Atlantis, workers were friendlier than ever, and you could tell that money had been spent cleaning the place up. No more bees nests under the walkways when you are on the current tubes, place looked impeccable!! Staff was as friendly as ever, A/C wasn't working in our room properly and they had someone there in under an hour. They still need a family style mid priced restaurant on the property, miss the American Grill.
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We stayed at the Reef at Atlantis June of 2019. It is a beautiful hotel with lots of amenities. We are a family of four and stayed in the Suite with its own private king bedroom. The suite had a pull our sofa and a very nice inflatable twin bed which was a nice surprise. We ordered groceries from instagopher and they were waiting for us when we arrived. We would probably order again from instagopher since we went through two cases of water but the sundries store in the lobby of hotel has most of what you will need. Staying at the reef is nice since you will have a quiet pool and very nice private beach which gets you away from the crowds. Snorkeling right off the beach was incredible and they have people walking around to serve you drinks on the beach and at the pool. The water park was always manageable even when 4 cruise ships were docked. The property is huge but that was part of the fun. Every night we would get ready for dinner and walk all the way back over to the main part of property. We made reservations at Olives and Nobu and both were very very good! Our favorite was to walk over to Marina Village. We loved eating at Frankies Gone Bananas and would sit outside and listen to the live music. Food is expensive. At a casual place we would usually spend $200 for four people but that would include drinks and an appetizers. We chartered a boat called Island Time Charters and it was an incredible experience. We will book with them again!
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Perfect vacation, private beach, kitchenette, lots of activities. Paradise beach is perfect for little ones, and we walked a few meters away from the chairs where there were no rocks. I excepted high cost of food, so I planned ahead and the kitchenette in the studio was perfect. It has a stove top, dishwasher with dish soap, salt, pepper, mini fridge, microwave, Keurig, kettle, frying pan, small pot, and a dishes and cutlery for 4. Also have access to free laundry which came in handy for a longer stay. Milk in the convenience store was about $5 for a small bottle, Snapple about $5. We bought a Britta water bottle before we went and refilled it at the refill stations throughout the water park. We also got 4 small Dasani bottles per day. In addition we got a $200 resort credit and so we used it for lunch at pool/beach restaurants to stretch it further. Franky gone bananas in the Marina village was yummy as well. Reef is further away, but the shuttle was very efficient and we loved the quiet and seclusion away from the hustle of the main resort areas. Easy access thru the Cove to the water park and river rapids. Service was excellent (we know cause we did 3 nights at another resort in Nassau and there was a stark difference in customer service). I have stayed at multiple high end resorts world wide and this is highly recommend, we will be back!
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My Family and I had an outstanding time at the Reef suite. My wife, 4yo son and I stopped at the supermarket on the cab ride from the airport and bought food, fruit, water and breakfast items. I recommend taking the $40 cab ride as opposed to the shuttle for this specific reason, and it worked out extremely well as having breakfast and snacks in the room was definitely a plus especially with a 4 year old and the prices of eating out 3x daily.The grounds were spectacular. I will say spending a little extra for the suite was well worth it as you have access to the private beach/pools at the Reef and Cove that are perfect for families who want nice quiet area to relax and you are a short shuttle or walk away from the full on experience of slides, restaurants, casino and shops. My wife and I used the babysitter service which was very reasonable for a romantic night out at Nobu. Great atmosphere, food and vibe. My son did the sea squirts, and dolphin experience which were both outstanding. We are definitely coming back. Bravo Atlantis !!!
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We stayed in the Reef for 5 nights, which is about the right amount of time to spend in Atlantis. The Cove is the nicest building, but is significantly more expensive without giving you access to anything different than the Reef. Transfers: The hotel sells a transfer for $200, but you can get a taxi (SUV) for less than $50 each way. They book it out to a 3rd party anyway so you aren't getting anything special by booking with them. The 3rd party turned out to be idiots and had the wrong size car for us and told us to take a taxi anyway. We had to fight with the hotel to get our refund. Just take a taxi and stop at the grocery store, there are two the large one is about 15 mins from the airport and is twice the size of the other. Taxis will charge you about $10 to stop, its worth it. Room: The rooms are actually individually owned so the experience you get can vary by how the owner takes care of it. The even numbers have the better view (922/924 were the best views possible). We had the 21st floor, which was nice as you can see the whole resort. The configuration is two rooms, one bedroom with king bed (spacious) with door leading out to a pull out bed in the sofa (full size) and a full kitchen with Subzero refrigerator/freezer, stove and oven. The coffee maker is a Keureg and they bring you four pods per day. Perfect for kids. You definitely want to buy food and bring to the room as Atlantis is pricey...You can book the room next door and close off the entire space to make a two room suite. The beds were comfortable with good linens and pillows. it has two full bathrooms in the suite, which was convenient. The master has both a shower and large bathtub. The bathrooms are good quality and the shower pressure was decent. No real issues there. Closet space was decent so you have plenty of space for a family for 5-7 days. Service: This is where the Atlantis resort really fails. They include 15% tips + 12% VAT in everything so staff literally could care less about what you need. They also expect you tip on top of that so you get no real benefit of having "tip included". They are overall lazy and act like civil servants at the post office on a bad day. The life guard literally yelled at a woman in front of me asking what do you want? I got a pair of Reef flip flops stolen from the pool, which wasn't surprising as no one actually works there. Its hard to get a drink or food, you have to go wait in line at the lousy pool restaurants, none are good. I'll cover restaurants separately. Its one of those places where you have to get up at 7:00 am to claim you chairs...or bribe one of the pool guys to do it for you. Beach: The water is surprisingly cold, but you get used to it. The sand is reasonably soft and the surf is not too strong. There are rocks everywhere so you want to have water shoes for the kids. Decent snorkeling right there. They have beach chairs with sun blocks. What's interesting is that the beach staff is always in a hurry to close up so will start removing your chairs by about 5 so you will come out and your stuff is in a pile. We found our son's stuff on the ground where the chairs used to be. Overall, its a decent beach, but nothing special. Food: Really Expensive everywhere you go and fairly marginal quality. We ate at most restaurants so each one is below: -Nobu: Horrible service, fairly consistent food with other Nobu restaurants, very expensive. The highest. Wine is 3.5X markup. Best food we had though. -ChopSticks: A bad version of PF Chengs...Pretty lousy service too. -SeaFire: Very good service, crappy cut of steak. Not worth the price. The bread was good, The Ceasar salad was really fishy. Get seafood as the steaks are about 1/2" thick, think grocery store. -Mosaic: Decent breakfast buffet that is the same every day. The service was ok. At $31 per person it wasn't quite up to what you would expect from say a Four Seasons, but it wasn't bad. Pretty extensive options. No berries. -Poseidan's table: Horrible, its like a Western Sizzlin buffet in a casino. Avoid. -Sea Glass: Terrible service, limited menu. Not great for kids. Very average drinks. They were really inflexible. Pools: (KEY NOTE: They allow smoking so you have people smoking everywhere!!!) The pool at the Cove (adult pool) is the nicest at the property so if you're a couple that's where you go. The kids pool at the Reef was decent and not crowded so kids could swim pretty safely. The life guards were terrible. The water slide area is a beating, super crowded as the sell one day passes to cruise ships. You don't want to go on a day where there are a 3+ cruise ships in or you will be waiting forever. Do the tube rides early as they get the most crowded. The lazy river is actually the best ride there as you have good rapids. We did that a bunch. The plunge through the shark tank is a waste as its really short and you are going so fast you don't see anything. The slides with the cave are the best as both the two tube rides and the water slide are longer and most interesting. The kids area is great for kids 4 or younger. Our 3 year old had a blast. Experiences: 1) Dolphin Encounter: lasts about 45 minutes and you are with about 30 people and one dolphin. Its basically a staged photo opp with each family taking turns taking pics with the dolphin which they sell you. 2) Snorkel with the dolphins: This could have been good, but was really short. Less than about 30 minutes. Like above you are with 15-20 people and one dolphin. He (they use boy dolphins usually for this) will push you like you are surfing (by your feet) and you get to ride his fin about 25 feet. Otherwise, its like above with the photo opps. 3) the Sea Lion Experience: This is actually the best one. Our 3 year old loved it. They let you pet the sea lion while they are grooming it. They teach you about them. Its one family per sea lion so you actually get more interaction. Its about 40 minutes or so. Yes, they will try and sell you photos. It wasn't bad, it was just expensive for what you got. We would do Maui before we would ever go back here (we've been two Maui three times)
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PRICE RANGE
$334 - $1,181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the reef atlantis hotel paradise islandreef atlantis paradise island
LOCATION
CaribbeanBahamasNew Providence IslandParadise Island
NUMBER OF ROOMS
497
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