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1 Casino Drive, 4777 New Providence Island
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Traveler (1807)
Room & Suite (583)
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About

#11 of 13 hotels in Paradise Island
Location
4.5
Cleanliness
4.5
Service
4.0
Value
3.3
The Reef at Atlantis offers the conveniences of home and the amenities of a luxury residential community. Adjacent to The Cove, our Atlantis hotel rests upon the white sand beaches of Paradise Island with the gracious relaxation of the Bahamian culture. The Reef at Atlantis welcomes guests to unplug completely or plug in to all Atlantis has to offer. Residences at The Reef run from stunning studios to three bedroom suites with kitchenette or full kitchens, washer/dryer in unit or adjacent and magnificent ocean views.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Wifi
Lazy river
Adult pool
Outdoor pool
Restaurant
Breakfast available
Poolside bar
Golf course
Tennis court
Water park
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Seating area
Minibar
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Bay View
Hotel links
Special Offer:Bundle & Save $300
2381Reviews211Q+A100Room tips
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Experience752803 wrote a review Yesterday
1 contribution
The Reef for an adult couple traveling alone is wonderful!! We had access to the Cove pools and beach and truly enjoyed time without young children there. The location is also fabulous if you're not venturing there for a water park type experience (just that it's a bit of an extra walk to the slides and rapids)
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gigi Cooper, Guest Services / Front Office at The Reef at Atlantis
Responded today
Dear Valued Guest, Thank you so much for staying with us at the Reef and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and great experiences. Thank you again for staying with us in paradise and we hope to welcome you back again. The Atlantis Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian G wrote a review Jan 2022
12 contributions3 helpful votes
Hotel's Favorite
From the moment we entered the resort the Staff could not have been more friendly or helpful. The reception areas are well presented and this puts you in a positive mood for the rest of your stay. The room (Reef Hotel) was well looked after, the bed comfortable, the in-suite facilities impressive, and with a view of the beaches that you could not grow tired of.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Atlantisteam, Guest Relations Manager at The Reef at Atlantis
Responded Jan 31, 2022
Dear X2319ZMiang, Thank you for staying with us at the Atlantis. We so are happy to hear that you had an amazing stay with us. We pride ourselves in offering a uniquely Bahamian experience with warm hospitality and great amenities. Thank you for your feedback and we hope to welcome you back to paradise again soon. The Atlantis Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer C wrote a review Mar 17
1 contribution
While looking a little frayed over the years, Atlantis is still a fabulous vacation spot for families. The rooms, lobbies, restaurants, pools, slides, and casino are beautiful and well-staffed. The staff is friendly and willing to do whatever it takes to make your stay comfortable and wonderful. The resort feels safe and secure, which was important to us as parents of teenagers. The fact that the island is contained is both a blessing and a curse. While it provides security, it also means that the price of most everything is very high. But you get what you pay for, and the food was superb!
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gigi Cooper, Guest Services / Front Office at The Reef at Atlantis
Responded 4 days ago
Dear Jennifer, Thank you for returning to the Atlantis and for vacationing with us at the Reef. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team. Thank you so much again and we can't wait to welcome you back to paradise again soon! The Atlantis Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PETER Z wrote a review Mar 15
2 contributions
My family just completed the most amazing five night vacation at The Reef hotel at Atlantis. From the moment we checked in the staff was amazing. The hotel was the perfect base for our grandkids ages 8 and 5 as the events and all the water spots were all within walking distance and perfectly staffed. The pools and beaches were clean and always available. The restaurants all catered to kids and with open table reservations were easy and on time. The Adventure center was the best for kids of all ages and the staff there were always all smiles and very attentive to the kids. I highly applaud the front desk staff as well as the concierge group for taking care of every need. The rooms were spacious clean and had plenty of hot water at all times. We cannot wait to return next year.
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Date of stay: March 2023
Value
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Room Tip: Book dinner reservations in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gigi Cooper, Guest Services / Front Office at The Reef at Atlantis
Responded 5 days ago
Zee Family, Thank you for staying with us at the Reef. We are so happy to hear that you fully enjoyed your vacation. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. Thank you again and we can't wait to welcome you back! The Atlantis Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex W wrote a review Mar 15
Boston, Massachusetts1 contribution
The resort itself is very impressive. it is huge, its like a small city. the pools and beaches are great. we went in early march, the water at the pools was cold, especially in the morning. Our 1-bed suit at the reef was out-dated and had some issues (shower hot water, cooktop takes forever to heat) The food options are absolutely ridiculous. more specifics below... if we were to go back we would know what to do, where/when to make reservations etc. but as first-timers, we did not. There are not nearly enough food options, especially if you have young picky eaters, and they are all highly overpriced (as expected). who wants to go to a relaxing beach vacation where they have to plan every meal? There are not nearly enough restaurants for everyone to eat comfortably. Wait Staff is for the most part, incredibly friendly, but are rushed and struggle to check in with guests once food is served, for more drinks, the check, etc. Most of the restaurants require a reservation minimum multiple weeks in advance to eat at a normal time. but who wants to plan when they're on vacation? the whole eating situation is a racket. it is laughable. I tried to get into a couple places around 7 pm and the hosts looked at me like i was an idiot. ALL food options are incredibly expensive for the quality of food you get. literally every night was stressful trying to figure out what to do for dinner. Poseidon's table food quality is terrible and very expensive. bimini road was the best place we ate, but once it got busy we hardly saw our waiter and i had to wait 20-30 minutes to ask and get a check... my wife had to take my toddlers out to walk around bc we could not wait any more. Todd English's Olives .... todd english would be embarrassed to have his name on this restaurant. the shrimp scampi was served in some sort of cream sauce. and it made me sick later that night. the best food we had was at the burger shack at the end of marina village, but we had to wait 45-60 minutes to order and get our burgers. and there are zero food options at the reef? what is that about? post-5pm and excluding room service, you have to go as far away as the royal if you want to eat with young kids. and not even a bar at the reef. just bc the rooms have kitchens, there is no semblance of Food and bev? and the starbucks - in the mornings you have to wait 45 minutes to get anything. literally, there is never not a line at any of them, even in off hours it is a 20 minute wait. + they all close at 4-5
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gigi Cooper, Guest Services / Front Office at The Reef at Atlantis
Responded 5 days ago
Dear Alex, Thank you for staying with us at the Reef, it was a pleasure to have you. We are disappointed to hear about your overall dining experience and extend apologies to you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve. We appreciate your feedback and hope your next visit will not disappoint! The Atlantis Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Armen K wrote a review Mar 13
1 contribution
booking was horrible..they got it wrong..resort fees not mentioned in the booking...had to sleep 3 people on 1 bed all week because only 1 king...the sofabed was squeeking and very uncomfortable...we paid for 1 king 1 queen and 1 sofabed.......only got 1 king and 1 sofabed.. food was subpar...ridiculously overpriced
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suzanna Knowles, Guest Services / Front Office at The Reef at Atlantis
Responded 1 week ago
Dear Armen Thank you for staying with us at the Reef and contacting us via this review. We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. If possible, please provide us with the name of whom the reservation was made under and the confirmation number so that we can assist you better. You may send your information to the below e-mail address and reference that you are contacting us regarding a TripAdvisor review. QASR@Atlantisparadise.com We sincerely apologize for this experience and truly hope that we will have the honor of welcoming you back to paradise again. Atlantis Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Girldadof3 wrote a review Mar 13
1 contribution
Atlantis is huge and its a great experience for families and our 3 young children (3,5,7) had a blast at the pool, water park, and the beach. The customer service is horrible though, from misinformation to numerous guest service agents being rude and unkind. Great place but they need to revamp their customer service experience. For the price point you should have friendly, helpful, and engaging staff to interact with.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suzanna Knowles, Guest Services / Front Office at The Reef at Atlantis
Responded 1 week ago
Dear Valued Guest, Thank you for staying with us at the Reef and contacting us via this review. We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. If possible, please provide us with the name of whom the reservation was made under and the confirmation number so that we can assist you better. You may send your information to the below e-mail address and reference that you are contacting us regarding a TripAdvisor review. QASR@Atlantisparadise.com We sincerely apologize for this experience and truly hope that we will have the honor of welcoming you back to paradise again. Atlantis Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travelinthrulife31 wrote a review Mar 12
9 contributions
We brought our family of 5 to the Reef at the Atlantis. The Reef itself was great because the two bedroom suite was spacious and had plenty of room for our family. It was supposed to be an oceanfront condo, and while we could see the ocean, it was more a building view more than ocean. The service at the Atlantis left something to be desired. We did not encounter a bunch of friendliness from staff. The beach chairs were old and towels worn. The restaurants were crowded with little availability. Would not necessarily rush to return here.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Suzanna Knowles, Guest Services / Front Office at The Reef at Atlantis
Responded 1 week ago
Dear Valued Guest, Thank you for staying with us at The Reef and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon! The Atlantis Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brandy13208 wrote a review Mar 12
New York City, New York1 contribution
One week stay at the reef. The location was ideal for quite family's that want to relax and having the kitchenette made breakfast super easy. Starbucks on site was a nice perk. I would definitively go again.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Suzanna Knowles, Guest Services / Front Office at The Reef at Atlantis
Responded 1 week ago
Dear Valued Guest Thank you so much for staying with us at The Reef and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon. The Atlantis Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacqueline K wrote a review Mar 10
Wolfville, Canada2 contributions
From the moment we walked through the front door to the moment we checked out the service here was exemplary! Attention to detail from welcome drink (mango juice), room service, knowing which drinks we wanted when we sat down at the bar, room service, etc. was superb. Everyone from the owner Vikram to servers and front desk personnel (Isha, Sameer, and so many more) ensured that our experience was a most enjoyable one. Highly recommend this establishment!
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suzanna Knowles, Guest Services / Front Office at The Reef at Atlantis
Responded 1 week ago
Dear Jacqueline Thank you so much for staying with us at The Reef and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon. The Atlantis Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$520 - $996 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the reef atlantis hotel paradise island, reef atlantis paradise island
LOCATION
CaribbeanBahamasNew Providence IslandParadise Island
NUMBER OF ROOMS
497
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THE REEF AT ATLANTIS - Updated 2023 Prices & Hotel Reviews (Bahamas/New Providence Island)

Frequently Asked Questions about The Reef at Atlantis
Which popular attractions are close to The Reef at Atlantis?
Nearby attractions include The Bahamas Rum Cake Factory (0.7 miles), Aquaventure (0.3 miles), and Marina Village (0.6 miles).
What are some of the property amenities at The Reef at Atlantis?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Reef at Atlantis?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Reef at Atlantis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Reef at Atlantis?
Yes, parking is available to guests.
What are some restaurants close to The Reef at Atlantis?
Conveniently located restaurants include Cafe Martinique- Atlantis Paradise Island, Jimmy Buffett's Margaritaville, and Green Parrot Bar & Grill Harbour Front.
Are there opportunities to exercise at The Reef at Atlantis?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Reef at Atlantis have airport transportation?
Yes, The Reef at Atlantis offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Reef at Atlantis?
Yes, dry cleaning and laundry service are offered to guests.
Does The Reef at Atlantis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Reef at Atlantis?
Many travelers enjoy visiting Queen's Staircase (0.9 miles), Fort Charlotte (2.0 miles), and Fort Fincastle (1.1 miles).