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The Reef Atlantis, Autograph Collection

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The Reef Atlantis, Autograph Collection
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1,484 Reviews from our TripAdvisor Community

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Showing 1,365: English reviews
Atlantic City, New Jersey
Reviewed yesterday NEW

First trip to Bahamas started with over an hour wait in Bahamian customs as 2 unfriendly and slow Bahamas agents serviced 100 US passengers and yelled at people for using cell phones, awful. On return trip 4 US customs agents handled twice the passengers in less than 30 minutes. After customs we traveled 45 minutes by shuttle bus to Atlantis...

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Helpful?
Thank John S
Laval, Quebec
Reviewed 1 week ago

A great family spot with lots to do for both the children and the adults. Our 1 bedroom suite at The Reef was perfect - spacious, clean and the small kitchen proved useful. Groceries were delivered straight to our room precisely on time. The staff deserves an excellent review with a special mention to an outstanding concierge who went the...

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Thank Claudine1370
Irvine, California
Reviewed 1 week ago

This was my second stay here. First a few basics for those not familiar with the Atlantis. Atlantis is a collection of 5 resorts. 1. the beach tower is its lowest end tower 2. The Coral Tower is the 2nd lowest end tower 3. The Royal tower is its middle of the road tower 4. The Atlantis Reef is its...

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Thank Sean J
Charlottesville, Virginia
Reviewed 1 week ago

We checked in under an American Express Program that entitled us to a complimentary breakfast every day. We were told by the front desk when we checked in that we could use our credit for room service which we did for six days. When I went to check out tonight, I was told that the room service did not count...

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5Thank sylviassmith
Dearborn, Michigan
Reviewed 1 week ago

One of the best vacations we ever had, we have already start planning our next visit. Can't wait :) The whole family had enjoyed all the activities we participated in, from swimming with the Dolphin to Jet skiing. Every single activity was fun.

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Thank hassani2017
Novi, Michigan
Reviewed 1 week ago

We had an amazing stay here for three adults and two toddlers after the new year!! We loved the ability to order our own food from the local grocery store and to have leftovers!! Housekeeping service was amazing and the room was always immaculately cleaned!! We loved all the activities Atlantis has to offer, but being at the reef it...

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Thank pete20042017
Beacon, New York
Reviewed 1 week ago

I expected the worst from Atlantis. Pretty much everything I don't like about a resort. I was pleasantly surprised. The expected Holiday Crush was not evident, servicewise. Tables were ready, lines were short, staff seemed unstressed and friendly. Considering the hype associated with Atlantis it wasn't near as annoying as it could be. The view from the Topaz Suite at...

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1Thank drmobo
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi drmobo, Thanks for choosing Atlantis! We are delighted to hear that you were pleasantly surprised by your time at The Reef and the view from your room does sound breathtaking. Please know, our team has several programs and initiatives for beach restoration activities, projects and programs including beach clean-up throughout The Bahamas, not just here on Paradise Island. We...

New Lenox
Reviewed 1 week ago

We have een to Atlantis before and new it was expensive. Everything was great except for the service at the cabanas. We rented a cabana every day of our stay and we were disappointed we could not order food and drinks from the Cove. They have a better selection of seafood and snacks at the Cove as we did not...

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Helpful?
Thank jfares
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi jfares, Thanks for returning to Atlantis! It sounds like your time at The Reef was worthy of five-stars and we are pleased that our staff took excellent care of you. We will share the rest of your comments with our internal team and for those reading this review, Atlantis does offer quieter, secluded pool options through the Preferred Seating...

Washington DC
Reviewed 2 weeks ago

I'd like to single out Coral Towers hotel registration and managerial staff to their supervisor, General Manager Stuart Bowe - Hotel Check-in Naomi Wilson and Hotel Manager on Duty Charmaine Grant. We arrived late due to the work day and my boyfriend's later flight arrival that afternoon. We arrived to be told that the resort was sold out and despite...

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1Thank femalenomaddc
Marina del Rey, California
Reviewed 2 weeks ago

We stayed at the Reef Atlantis for over a week during holidays and we had a great time! Staff was top notch and super-friendly, beautiful decor, comfortable rooms (our family had 4), very clean and secured everywhere with tons of activities for the adults & kids and amazing restaurants! The entire Atlantis resort is truly beautiful.....but if I need to...

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1Thank fsinteriors
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi fsinteriors, Thanks for choosing Atlantis! It sounds like you had a great holiday vacation with us and we are pleased that you enjoyed the décor of our property– did you have a chance to check out our life-sized gingerbread houses? We value your recommendation to other travelers and we do hope you will join us back in paradise. -...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Concierge
Official Description (provided by the hotel)
Located directly on Paradise Beach, guests of The Reef Atlantis enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. The Reef features studios, one and two bedroom suites that offer all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef enjoy a semi-private pool, shared only with The Cove Atlantis and a Starbucks lounge. ... more   less 

Additional Information about The Reef Atlantis, Autograph Collection

Address: 1 Casino Drive, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: $513 - $889 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Reef Atlantis, Autograph Collection 4.5*
Number of rooms: 497
Reservation Options:
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Also Known As:
The Reef Atlantis Hotel Paradise Island
Reef Atlantis Paradise Island
The Reef Atlantis, Autograph Collection Bahamas/Paradise Island
Hotel Style:
#1 Romantic Hotel in Paradise Island
#1 Casino Hotel in Paradise Island
#1 Spa Hotel in Paradise Island
#1 On the Beach Hotel in Paradise Island
#1 Luxury Hotel in Paradise Island
#2 Family Hotel in Paradise Island
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Questions & Answers

Here's what travelers have asked, with answers from The Reef Atlantis, Autograph Collection staff and other travelers.
63 questions
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Arlington, VA

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for Ocean View room on higher floor - Good luck”
 of 5 bubbles johnsT9854QA, yesterday | Read review
“The even number rooms have a better view”
  • View from room 11-925
  • View from room 14-918
 of 5 bubbles SeanJ853, 1 week ago | Read review
“The Reef Suite”
 of 5 bubbles hassani2017, 1 week ago | Read review
“Top floors facing the beach, not the marina!”
 of 5 bubbles fsinteriors, 2 weeks ago | Read review
“Ocean View”
 of 5 bubbles 87vickid, 2 weeks ago | Read review
5 of 5
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