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Hotel Riu Palace Paradise Island

Casino Drive, 6307 New Providence Island
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1543)
Room & Suite (234)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Paradise Island
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#11 of 14 hotels in Paradise Island
The All Inclusive 24h Adults Only Hotel Riu Palace Paradise Island opens all year round and lies directly on a spectacular 4 km stretch of white, sandy beach, next to Atlantis, the biggest casino in the Caribbean. Riu Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Downtown Nassau (3.3 km) and Lynden Pindling International Airport (NAS) (20 km) and invites you to explore the area. The hotel has 379 comfortably furnished rooms with free WiFi and offers many amenities. Relax in our spa or get in shape at the gym. 1 outdoor pool and 1 infinity pool with swim up bar. Daytime and evening entertainment, beach volleyball court and group fitness activities. For lovers of gastronomy, live cooking stations and themed buffets at our main restaurant, as well as Japanese, Fusion, Indian and Steakhouse specialty restaurants; 3 bars, jerk station and pâtisserie & ice cream parlor.
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Property amenities
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Pool / beach towels
Pool with view
Outdoor pool
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Couples massage
Foot massage
Full body massage
Head massage
Adults only
24-hour security
Baggage storage
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Blackout curtains
Private balcony
Room service
Flatscreen TV
Room types
Ocean view
Good to know
Ocean View
Hotel links
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1539Reviews146Q+A100Room tips
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Popular mentions
asparanojr wrote a review Jan 22
Paoli, Pennsylvania1 contribution
We wanted to celebrate our 40th wedding anniversary by returning to Paradise Island where we went for our honeymoon. Our travel agent suggested Riu Palace. It was exactly what we wanted: all inclusive, adults only, beachfront property, pools, etc. In addition to their enormous buffet offerings, there were four additional specialty restaurants in the hotel. We enjoyed the coffee bar, pool bar, a variety of cocktails and daily and nightly entertainment. It was a perfect vacation. Everyone working there were so courteous and respectful. They were always willing to answer our questions and provide us with excellent service. Also, during this time of Covid, etc. the hotel offered testing on site for its guests which made it very convenient for our return to the US.
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Review collected in partnership with riu.com
Date of stay: January 2022
Sleep Quality
Kate C wrote a review Jun 2021
4 contributions9 helpful votes
Hotel's Favorite
We stayed at the Riu last week and I have to admit we were super skeptical leading up to it because there were so many bad reviews. I’m here to tell you DO NOT read into them. We have been to the Riu in Punta Cana and in Jamaica and this one was equally as good. Yes you have to wear a mask to go up to the pool bar and yes the swim up bar is closed. We had absolutely no issues getting drinks from the bar or from the drink ladies. The worst part was the Covid test. We stood in like for over an hour and a half to get ours. This was not the resorts fault and when we got to the airport and saw the line to get it we were so glad the Riu offered it for free to guests! I would definitely recommend going at the end of the day (7 pm vs when we went at 3:00 when we they opened. We did have one issue with a very obnoxious group of girls at the pool bar who were partaking in what appeared to be some illegal activities but the security guard quickly acted on it and kept his eye on them the rest of the time. Overall we had a great stay and we will definitely be back! Also, a taxi to Atlantis is only $10 and worth it! We had a lot of fun at the casino there multiple nights.
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Date of stay: June 2021Trip type: Traveled as a couple
4 Helpful votes
Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Paradise Island
Responded Jun 10, 2021
Dear katec708, Thank you for sharing your wonderful experience with us! We are truly glad to hear that you enjoyed your stay at our hotel. We certainly wish that you will come and stay with us once again in a close future! Kind regards, Hotel Riu Palace Paradise Island Online Reputation Manager
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travellingboffin wrote a review Jan 21
Glasgow, United Kingdom125 contributions51 helpful votes
Planned to stay for 8 nights but wanted to leave after the 2nd night tho had to stay for 4. THIS HOTEL IS THE PITS! There is a foul smell around the lobby and the rooms we had weren’t clean (floors were filthy, feet were dirty), rooms are dated and the furniture is barely hanging together. No bathroom fan/vent so floors get wet with steam and they get slippery. Pool bar was apparently to stay open till 6pm, but it closed early at 5.30pm. There was plenty of food selection at the buffet at each course, but buffet food is cold and isn’t maintained at each course, I seen some hot food being replenished on top of food that had already been sitting for a while. There’s nobody rotating the plates, checking food times or temps nor cleaning the serving utensils so it’s a filthy mess, and a lot of the food isn’t labelled to tell you what it is, so you don’t know if it’s fish, chicken, or plant in the batter, plus there or was missing allergy information. I complained to the F&B manager, as well as the assistant general manager and they weren’t interested. The complimentary restaurants were closed, and no availability when they were open, so gave up and when I mentioned to the agent at the front desk about the quality of the buffet food the front desk agent laughed and agreed with me. Alarm bells were ringing when that happened. Snacks at the calypso lounge weren’t edible, stone cold hot dogs, and who knew how long the food had been lying for. I was told there’s a microwave to reheat the food.. no thanks! Sadly I paid a non-refundable rate upfront and the assistant general manager told me to contact their reservations team as she couldn’t do anything about a refund for unused nights due to the extent of our poor experience. The hotel reservation team are based in Mexico and they take days to open a case and talk to the hotel re the complaints procedure according to the manager, so there would be no way this could get resolved during my stay. After day 2 we ate at Violas and the main island, and then sorted another hotel for the remainder of our trip. This hotel ruined the full experience of the Bahamas, even though I’d stayed at the Warwick 7 weeks prior. I wish I’d booked to go back to the Warwick as it’s streets ahead! The evening entertainment selection is fine as you can’t please everyone, but it is one short guy constantly roaring down a microphone to the point 4 of us had to leave and go to our room. It is constant shouting and party boy noises and it was the same at the pool all day every day by that same guy!! Lying on the beach on the last day all you can hear is shouting and roaring and constantly repeating himself.. over and over and screeching. This alone should deter people from this hotel as they are feeding people booze then carting them out of the pool area. Forget relaxing at this hotel or beach! I’m fine with pool entertainment with a disco and games but this guy went beyond a joke. Most people are drunk at the pool and one girl was taken away by staff who poured her into a wheelchair she was that drunk! It was like being at a college party the whole time. The restaurant staff and bar staff were so nice and pleasant. Hotel management weren’t interested in my feedback and I was confident that I could take her to the buffet and serve her a plate of food from the hot plate that would be stone cold. The covid testing facility is a serious concern as they have about 20 lateral flow tests on the table and they’re swabbing that many people they are bound to mix them up. People receiving a positive result, but retesting negative after paying $22 to retest. Seems like a scam going on if you ask me, and we overheard others mention the same thing and opting to use an external facility. The test is not done in front of you so there is room for error! I also thought the security was a concern at the beach.. public access is allowed and you will be hounded on the beach to buy drugs and cheap tacky souvenirs. We were also hounded at the main entrance by taxi drivers and the general public appearing in cars trying to encourage us in to their car! Nobody on the door checking vaccine status or temperature but this is done at most restaurants, hotels, shops and bars on the island this telling me this hotel do not maintain a protocol for coronavirus. There wasn’t any security guard present at the main door of the hotel at midnight on 2 occasions, not at the driveway either so people are free to rome in and out of the hotel by car or by foot. After 4 nights we decided to check out and move to another hotel at our expense as this hotel was unbearable. People saying the food is good must be drunk, or have low standards! However, if you are looking for all inclusive in Nassau that’s clean and tidy with good food abs staff I sincerely recommend the Warwick hotel as this Riu hotel is utterly atrocious on all accounts! Btw I went to a hotel on the main island for the last 4 nights of my trip to try and salvage a rather bad start at Riu!
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Date of stay: January 2022Trip type: Traveled with family
Room Tip: Avoid this hotel full stop!
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2 Helpful votes
Rache410 wrote a review Jan 19
1 contribution
I’ve been to RIU properties in the past but this property is by far the worst. I have zero expectations regarding resort food but this was palatable at best. Room service wouldn’t show up (we should go down to grab food ourselves and then they would offer to bring it up for us and would never show). The front desk was rude. The safe didn’t work and had to have maintenance come up multiple times every day. The room (which we paid for a suite) wouldn’t get cleaned until we requested it to (we put the please clean room sign up and still nothing). Also the beach is not relaxing as there are multiple hagglers which is just annoying when the same person asks you over and over again. I understand they’re trying to make a living but it’s not a public beach. Just do yourself a favor and pay extra for Atlantis or Baha Mar.
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Date of stay: January 2022Trip type: Traveled as a couple
Nathan S wrote a review Jan 17
1 contribution
My wife and I and our group of friends have made several trips to tropical islands, and Riu's specifically. The Riu Palace Paradise Island had the worst customer service we have experienced on top of some of the worst amenities we have seen at a "luxury" hotel. Rooms were dirty with disgusting smell. TV's didn't work at all. Room sizes were smaller than advertised (we had average room up to Penthouse Suites for our groups). Facilities were falling apart. Very few activities and small campus. Customer service was the worst we have ever experienced. Workers were ANNOYED at requesting assistance on anything. No help desk, nobody to help in even the most minor situation. Dinner reservations were IMPOSSIBLE and had a group of 12, and only 4 people were able to actually get a dinner reservation at any of the 5 restaurants for any night. The island was beautiful and we immediately regretted after day2 about our hotel location choice as everyone else on the island was friendly and worked hard. Please save time and do not book at Riu Palace Paradise Island and look at neighboring hotel of Atlantis or several other options. 100% would NOT recommend
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Date of stay: January 2022
Room Tip: Stay on Pool side, but no matter. All rooms are below average. We had Penthouse, and all sides...
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$254 - $568 (Based on Average Rates for a Standard Room)
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CaribbeanBahamasNew Providence IslandParadise Island
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Frequently Asked Questions about Hotel Riu Palace Paradise Island
Which popular attractions are close to Hotel Riu Palace Paradise Island?
Nearby attractions include Marine Habitat at Atlantis (0.3 miles), Predator Lagoon (0.2 miles), and Versailles Gardens and Cloisters (0.2 miles).
What are some of the property amenities at Hotel Riu Palace Paradise Island?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Riu Palace Paradise Island?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Paradise Island?
Yes, parking is available to guests.
What are some restaurants close to Hotel Riu Palace Paradise Island?
Conveniently located restaurants include Cafe Martinique- Atlantis Paradise Island, Viola's Bar & Grill, and Bahamian Club.
Are there opportunities to exercise at Hotel Riu Palace Paradise Island?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Riu Palace Paradise Island offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Hotel Riu Palace Paradise Island?
Many travelers enjoy visiting Queen's Staircase (1.4 miles), Fort Charlotte (2.7 miles), and Fort Fincastle (1.6 miles).
Does Hotel Riu Palace Paradise Island have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Paradise Island accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.