...this is not the nicest of the RIU hotels but a great location on a good beach and next to the Atlantis hotel...

...Other than that, staff was friendly, food and music were good and the location is convenient...

...This location acts like you’re bothering them daily with any question or concern and the food is so bad ...

...Good location on paradise island: 20 mins to airport, same to downtown...

...The location is great , right next to the beach , the food is good and changes every day , the restaurants are nice , you need to make réservation on their RIU app , but you find place if you plan it at your arrival ...

...The drinks delicious The location was great, you can walk to Violas or to the Atlantis marina and casino...

...The location is also at a dead end street with warehouses...

...Here are my pros and cons: Pros: The location is great!...

...But we enjoyed it and would go back to the RIUl at another location loved it there...

...Location: very nice, however, there isn’t much to do in this area...

The hotel is in a good location on a clean beach, the sea can be a bit rough at this location...

...The hotel is in and amazing location, and experienced a very enjoyable stay...

We spent four nights in this property due to our booking error in sandals which meant we had to leave earlier than planned and then return after the weekend .first impressions of the Rui palace were not very good we arrived early evening , there was not a baggage Porter to assist with luggage and the main entrance was swathed in other guests cigarette smoke it subsequently proved to be that smoking is acceptable in any outside location in this property or at the the very least prohibition is not enforced , that aside check in and out was reasonably efficient but not very friendly , our room (820) presented in a modern and functional style and was reasonably spacious ,the balcony was small and virtually unusable due to non stop noise from large A/C compressors located on the ground underneath the room , the view to the ocean was also partially obscured ... My wife and I travel world wide for six to eight months a year even during the pandemic staying in some of the best and most modest accommodation available depending on location , I mention this as we do not remember encountering such indifferent staff to the point of rudeness ,especially the bar and reception staff whoever trains reception staff needs a lesson in basic courtesy training especially when answering the phone .The restaurant staff however are much nicer particularly Cindi in the buffet and lemarco in Krystal.in short you get what you pay for and overall what you get here is not very good...

...They also have the calypso Lounge which was open 24 hours, with some light snacks and the bar open always which was great... I am a musician myself and performer and it just didn't seem like a lot of effort was put into entertainment booking... I would reccomend having a booking talent agent book some different varieties through out the week such as a Rock Band, a Magic show or comedian... Karaoke sunday night was 100% the Best!!!...

...The music at the pool was too loud for the small space...

Only one complaint the music around the pool was way to loud they seemed to be catering to the younger crowd and there was a good 50/50 mix between older and younger. Same in the entertainment area there was a Michael Jackson dance show one evening we actually left way to loud... U2 concerts are loud this show was uncomfortably loud...

...We’re an older couple looking for a more laid back environment to relax if you like to party and drink THIS IS THE PLACE FOR YOU DRINK UP!!!!...

...Pool side DJ was great and entertaining with games etc...

...There is entertainment and music poolside every day, the beach is crowded with a lot of loud, stoned hawkers selling anything from day trips to weed...

...The Calypso bar is open 24 hours and offers snacks/sandwiches...

...Pool music loud , made it difficult to enjoy a quiet rest...

..., and just the overall atmosphere and vibe was very warm and inviting...

...The main thing that would make this resort 5 stars is to have a lobby/cocktail bar for guests that want a bit more atmosphere. Calypso is very loud so we would hang out in the lobby in the evening but staff turned out the lights in the lobby at 11 pm every night so at that point you either had to go to calypso or go to bed...

...The poolside music is excruciatingly loud, and even the beach area is loud... Indoors the bar inside the Calypso lounge is also loud and echoing... Impossible to have a conversation when the very loud music is going... I wouldn’t recommend staying here unless you like a loud party atmosphere...

...Our only criticism was that they played music for younger ages and should have been more varied as the guests ranged from 20’s to 70’s. They put on a show each evening and after there was a disco but again was the same music... The hotel lacks only a bar with music for people of all ages to relax and enjoy...

...I loved the optics in the room so you had plenty of drinks to choose from... I felt like they wanted to be a party hotel during the day, having loud music and drinking parties but be more relaxed in the evening...

...Pools are decent but it gets a bit rowdy in the afternoons, especially on the weekend, with loud music and a drinking/party atmosphere...

...The bar music and pool music was too loud!...

...There multiple personal devices playing their own music loudly, couldn’t hear anything but noise...

...My only real gripe is the music at the pool. Oh my, just too, too much, too loud and it’s hip-hop, dance, club type island music with random DJ horns, goat sounds and truck horns... This is coming from metal head, with a diverse music library, so loud isn’t an issue for me, but some times we like peace and quiet... Occasionally they switch it up and add in some Bon Jovi, M Jackson etc... Honestly, I can do without the music at the pool at all... I’m fine with tunes for water aerobics, yoga, or other one off events but then give it a rest and give people some quiet time... It was so loud that I could still hear it when using my noise canceling headphones and my own music!... It’s a real mixed crowd of 20 something to 50s-60s at the pool and others I talked too weren’t happy with the constant music and music choices...

...There are shows in the Calypso Bar every night...

...Music was a little loud at the pools during the day, but you could also hear from the beach!...

...Big up Static, coco, tech, dj phyco, Neyo, Amy and the others each and every one of them made our stay even better...

...Our room was very very cold and humid... we even brought the DampRid which resulted in over an inch of water in the reservoir... Our last day in Room 1231 the refrigerator stopped working and the HVAC was dripping water from the AC vents...

...We were to have a junior suite with a partial ocean view. They changed our room the next day... The ceiling was wet, toilet was shaking, shower wand was rusted and we could never adjust the AC right...

...The rooms are due for a remodel, the floors are scored from Suitcases , The beds are a bit saggy and the bathroom mirror is delaminating, The metal fixtures in the bathrooms are beginning to corrode...

...I do recommend booking reservations in advance, as they do get booked up, however we never had an issue securing a reservation... I think some people have some ridiculous expectations, hence why I didn't listen to them and booked this place anyway...

...Stayed May 5-10 totally disappointed very small more like motel rooms very outdated reeked of mildew staff as others mention hit or miss female staff very rude and kept attitudes..never experienced this type of service very hard to get reservations at restaurants have to book 2 days in advance all buffet meals never hot and to make matters worse after breakfast day 2 seeing a roach crawl on buffet counter near food we ate outside the restaurant having to spend money we didn't want any parts of the food at riu we filmed the incident which hopefully trip advisor will allow me to share video if not I also have a picture...

...Fridge wasn't filled unless you were in your room& asked for stuff& still they were hesitant to give you what you asked for...

...The rooms were musty/humid and our “sea view” was of a roof of another building...

...Another policy that makes no sense is that you can only make dinner reservations 2 days in advance and only for you room. You can’t reserve a table for your entire party if you are in two rooms, meaning that you can’t eat dinner with your group at the same times... The shower in our room near flooded each time we showered and the toilet constantly backed up... We were provided with stained wash towels and very rarely were provided with the correct amount of towel for the amount of occupants in our room...

...Our room was a Junior Ocean View Suite, I’ve been in Suites this wasn’t it. The room was very very basic and the bathroom stunk like someone mopped the floor with a sour mop...

...First, all restaurants besIdes the buffet require reservations but these can only be made in an app, no more than 48 hours in advance, and only for your room. We arrived Monday and found everything booked for Mon/Tues but had to quick try to book for Wed and then Tues book for Thurs and so on... We asked the front desk if they could assist and no, only on the app yourself and each room at a time...

...Service is so bad: there’s only first day room had all towels, yesterday they said they are out of face towels, today they wouldn’t even chance big towels and left no face towels...

...Booking reservations for the restaurants were not easy for large groups like ours as each room has to book their own so it made it hard for 9 of us to show up together... They did an awesome job keeping the mini bars in our rooms stocked and the alcohol dispenser in room were awesome!... Un called for and really not okay to treat paying guests the way they did... Rooms: very nice, patios were very small at least where our room was located which was a bummer as it was a challenge for two of us to be out there at once...

...My wife and I stayed for 14 nights in February. We paid extra for a sea view junior suite... This hotel is probably the cleanest I have stayed in... The housekeeping for cleaning the room was top class and if you used the hotel app to ask for extra towels etc they were very efficient... We were not terribly impressed by the coffee in the bedrooms so at 6:30am most mornings I went to the main bar for 2 freshly made cups - great friendly service and pretty good coffee... With the high ceilings and loud music the room echoed... When your holiday is over you have to vacate your rooms by midday... My experience in the male changing room was good but my wife’s was very poor with no lockers to put her clothes in, broken showers with no hot water...

...The hotel is clean and staff friendly and efficient, beds comfortable and rooms spacious. Rooms with an odd number face the pool area whereas the even numbered rooms face the beach but they are above the air conditioning machines so it can be noisy, not all rooms have a partial sea view...

...If you like all Inclusive places with all the ok food you can eat then this is a good place for you The Rooms are out dated and the only good restaurant is the Buffett and I'm not usually a buffet person...

...Best part of the resort was All rooms have a balcony w/ a view of the ocean w/o having to upgrade your room for a higher price At the time of my visit the weather was sooooo nice we cut the air off opened the balcony door and the sounds of the waves rocked us to sleep 2...

...Another downside was the receptionist team were not clealry explaining that the room is not available from 11am on expectional occasions (where the flights are late on the day), instead they have mentioned that the extra payment starts from 4pm of 20£ person fee. When I requested to keep the room until 5pm thats when the conversation changed in which the receptionist stated that the extra fees starts from 11am and not from 4pm... I then requested to speak to manager Vanessa which was kind of rude making the statement that it doesn't make sense to keep the rooms until 4pm...

...The rooms were ok but nothing special and although you could see the ocean from the side, it overlooked ugly roof tops and the public access beach!... The floor in our room was always wet due to humidity...

...I have no problems with doing that but everything was booked when we got there because you can book a head of time. New comers hardly have a chance unless you get lucky for a late walk in reservation... We were also 6 people from 3 different rooms trying to dine together and we could not figure out how to connect us all... I think Riu needs to revisit this plan for reservations, maybe only let people book one day ahead so that newcomers can have a chance...

...When we come back from Breakfast the Supervisor Vanessa Dean said that the room that I booked was not available and that they would have to give me a lesser room... She said that the hotel had been booked since March but mind you I booked at the end of April... Instead of giving me an upgrade in the room for Riu's negligence they instead have to downgrade me... The Supervisor said that at the time when I booked it the room was not available... I would love to know if I was the only person or if my room was sold or given to someone else... Jetblue also told me that their Reservations are in Real time so if it shows up on their website the room is available so it's impossible for the room I booked to be unavailable... I just want to know how many customers do they give other people's room too...

...The one complaint I did have was we asked for a late checkout and were told they charge $20 per person per hour for late checkouts...

...I came for a girls trip and was definitely let down with my experience. The food wasn’t good and it was difficult to secure reservations on the app despite having several tables open when walking by... Bahamas is a beautiful place, but I would not recommend this resort... I’d definitely stay somewhere else next time I visit...

...If you have eaten at any nice restaurant this place is even 5 steps lower than an apple bees or Texas road house ... I understand this is one of the rare all inclusive resorts on the island but it’s not worth the aggravation, the stress , the stomach aches... If you spend a couple of thousand more you can stay at any other resort and get treated with respect and enjoy the meals ... This location acts like you’re bothering them daily with any question or concern and the food is so bad ... We boarded our dog , got a baby sitter for our kids and left feeling so taken advantage of because the expectation versus reality is so far off the spectrum we’re dumbfounded of the opposite scales of reality there... Also the false advertisement is ridiculous...

I have to start out saying, I’ve stayed at 3 different Riu resorts, which we absolutely loved and that is the reason we chose to stay here in the Bahamas and this one is the worst... I’m sure she had to have gotten liquor from somewhere else because all the the liquor there was cheap and watered down... You had to leave the resort for everything, which would have been $5 to $10 cab fee each way... We may as well slept on the floor...

...There's not a ton of all inclusive hotels in the Bahamas, however this one exceeded all our expectations, especially considering the price point in comparison to some of the other hotels in the area...

...The food was not great either, they only have four restaurants which need reservations two days in advance...

...We are requesting a refund, when filing complaint Riu advised we cannot file with t them directly have to go to the 3rd part we booked through which was Expedia...

...They have A tourism agency in the hotel , so you can organize your trips to islands around so you don’t have to book online before and the prices are ok...

...It is a high-rise with a very small pool area and even smaller beach area... You need to make reservations at the restaurants for dinner, and we were never able to get one... As an all-inclusive resort, we had to leave it for a meal... I discussed this with the desk staff and were told there was nothing we could do about it and to eat at the buffet which we did not want... If you’re simply looking for sun, it would be fine, but do not expect anything even close to resort expectations...

...I understand there is a public beach next door and they have to check who is coming in but no need to be rude to the paying guest!!... Excursions were available but very expensive swimming with pigs is for almost $400 a person...

...The restaurants for the all inclusive food were all sold out the whole trip. The hotel staff refused to release the reservation... It did not have the classy or luxurious atmosphere I had at several other properties that I paid less for... This hotel is horrible and refused to refund me so I had to check out anyway and pay for another hotel... It was a really bad experience and I will make sure to get a refund and keep writing these reviews because they are very true... Don’t waste your hard earned vacation... Money on cheap tasting well alcohol burned hot dogs and no availability in any of the restaurants... This was the low light of my entire trip and cost me a fortune with absolutely no positive returns, except a beautiful view...

...However this hotel, although adults only is very party oriented. If you want a relaxing holiday on the beach or beside the pool this hotel is not for you... In general the hotel is loud and in disrepair because it is used as a party hotel, and the guests going to dinner are dressed like they are heading for the gym or jail, but in terms of value for money this hotel cost £2500 with good food, with adequate rooms and a nice beach... The hotel next door called the Ocean Club is £11000 (room only)...

...Paid for a superior and the view was terrible ... Paid for all inclusive then spent 1k eating off property so we could enjoy our trip ... They advertise premium liquor not true no recognizable labels except Bacardi... To top it off pool and pool bar close at 6 pm daily !!...

...the food is pretty pathetic, cheap, and not made with any care, I think they don’t want you to eat so everything is pretty crappy. Spend your money elsewhere, it’s not worth the money...

...We reported our concerns and they did not give us any refund or compensation. They just said the alarms are out of their control and that our room was not correct due to overbooking... I will never go to a Riu ever again...

I'm sorry to leave a 1 star only but there were no good efforts to accomodate requests... Another downside was the receptionist team were not clealry explaining that the room is not available from 11am on expectional occasions (where the flights are late on the day), instead they have mentioned that the extra payment starts from 4pm of 20£ person fee... When I requested to keep the room until 5pm thats when the conversation changed in which the receptionist stated that the extra fees starts from 11am and not from 4pm... This just shows that is not worth it coming to the hotel where there's no willingness to help and keep the clients happy... I would have put 0 star if I could!!...

...The food in all the restaurants that require reservations has no taste , they are really a waste of time...

...The bathroom was small with awful pump action toiletries which we didn’t use ... My wife and I travel world wide for six to eight months a year even during the pandemic staying in some of the best and most modest accommodation available depending on location , I mention this as we do not remember encountering such indifferent staff to the point of rudeness ,especially the bar and reception staff whoever trains reception staff needs a lesson in basic courtesy training especially when answering the phone .The restaurant staff however are much nicer particularly Cindi in the buffet and lemarco in Krystal.in short you get what you pay for and overall what you get here is not very good...

...Do not stay on the 2nd or 3rd floors from the 201/301 through 215/315. If they give you this room number request a different one... Our friends (we paid the same) had a great view including the pool area and ocean... If you want to relax and enjoy some music, drinks and act like an adult, this isn’t for you...

Have never been to an all inclusive resort that the top shelf alcohol was stoli, have been to numerous adult only in Mexico (secrets), punta cana & jamaica did not get our monies worth... Lynden the host at the buffet is absolutely wonderful, you can tell he loves what he does, God bless you Lynden for always making us feel special...

...We had been infested with little red ants the first couple of days, until housekeeping encouraged them to visit elsewhere...

...Thank you to Sanchez for keeping my room in check. The room always smelt fresh and clean upon walking in and had all the room essentials needed...

...Room service was great, they were always checking in if we needed any towels, sheet's changed...

...Overall the hotel is nice and well kept inside. The lobby is contemporary, clean and pretty new and our room was also up to date and clean, however, another couple we were with mentioned that the mirror in their bathroom was rusting a bit but nothing to be upset about...

...You always see someone around cleaning... We needed service for our toilet and our safe but with their app we had service within 15 minutes...

Everything about our trip was great, food, service, room, cleanliness was all great. Beach was clean, guys were always so friendly and quick to get our chairs and umbrellas... Our room was clean, our beds/pillows were comfortable and a/c was very cold!...

...A bit smaller than other Riu resorts but very clean... I have been to several Riu resorts and true to brand everyone was very nice the resort was clean and food was great...

...Rooms were very clean and mini fridge was always restocked...

...From the moment we arrived we were impressed by the friendliness of every staff member we encountered as well as the overall cleanliness of the resort...

...I’ve done quite a lot of travel and this was one of the most well run places that I’ve ever stayed in...

...The staff was extraordinarily friendly and helpful and they kept the rooms very clean...

...Constantly cleaning and making sure to make our stay the best...

...This hotel is probably the cleanest I have stayed in. The staff are constantly ensuring that no sand is transferred into the hotel from the beach / pool area... The food stations and the tables in the restaurants are very hygienic... The housekeeping for cleaning the room was top class and if you used the hotel app to ask for extra towels etc they were very efficient...

...The staff was super friendly and accommodating, food was great (buffet was ok but the food in the restaurants were phenomenal), everything was super clean (rooms, beach, pool area, etc.)...

The resort was spotless, all the staff were very courteous, We met a great group of people, and became friends with some of the entertainment group at the Riu...

The hotel is in a good location on a clean beach, the sea can be a bit rough at this location. The hotel is clean and staff friendly and efficient, beds comfortable and rooms spacious...

...Room was great extremely clean which was maintained daily by Chirique on floor 15... All the kitchen and waiting staff were very helpful and friendly... Everywhere was clean there was always someone behind you to clean up...

...But coming to the Riu Palace Paradise Island was such a calming, safe and clean place to be...

...In places it could use a remodel but everything from front lobby, to room, to restaurants to pool area were very clean and maintained...

...The staff is constantly keeping all the areas clean & do it non stop, they work very hard, hope RIU appreciates how hard some of their employees work...

...Half stars aren’t allowed but this would be a 3.5 star rating as it was above average and could be exceptional if some improvements were made... The biggest downside was after 6pm there is only one bar open…which becomes very busy, long waits for drinks and very slow service... They did an awesome job keeping the mini bars in our rooms stocked and the alcohol dispenser in room were awesome!... Staff: this is the biggest downside of the resort... Other staff were wonderful like Roshad who works the breakfast and lunch buffet, Cynteach who was part of the cleaning staff, Lorraine one of the house keepers, Christoph a server at the dinner buffet, and all staff at the Japanese and steakhouse restaurants... They always seemed annoyed whenever you asked for a drink and quite frankly moved at a ridiculously slow pace...

...The breakfast restaurant is a big area inside, opens around 7ish, staff are lethargic and generally disinterested... Dinner in Krystal and Kulinarium were both very good... The staff in Kulinarium, Lemarco and Winzel were both really good and made sure we had a really nice evening on each occasion... Sandra kept our room cleaned to a very high standard...

...From the day we got there until the day we left, every single staff member was extremely friendly, helpful, and accommodating. Our room was extremely comfortable and the entire property was very clean... For lunch, we went to the jerk station at the pool deck, and that also hit the spot every day after a long morning in the sun... The food was delicious and the service was great, drinks were strong and flavorful everywhere we went... They also have representatives available in the lobby every day to help you plan an excursion/boat trip if that is something you are looking for... Overall, great weather, clean hotel, fantastic service, delicious food...

...We got the free wedding package as we stayed 13 nights. Crystal was a fantastic wedding coordinator and helped us with everything from signing legal documents and going to the courthouse to zipping up my wedding dress for me... Tantura, the contracted photographer, was also very personable and we are so happy with our photos... We got 5 star service and the food was excellent, as was our wedding cake... Upon arrival, Angela at customer service greeted us warmly, answered our questions, and explained how to use the app to book dinner reservations after we couldn’t get it to work at first... We had no issues afterward as we booked our reservations first thing in the morning (can only book 48 hours in advance) as per her instructions... The sandwiches at the coffee shop and 24/7 lounge (calypso) are prepared fresh daily and hit the spot as a snack, no matter the time of day... The bartenders are very good at their jobs and calypso serves drinks to the entire inside of the resort... We did have a couple nights where staff kept the lights on for us until 12 as per our request... The food was exceptional and the service overall was great... Thank you to the staff that went above and beyond for us!...

...I would ask if you are staying there to please bring some cat treats/food and water to the cats living in the forest right across the street from the "public entrance" to Cabbage beach, which is about 50ft from the front of the hotel to your left, and the cats live there in the bush 24/7 and will come out if you give them a kitty kitty call... Thanks, and l would give this resort an 8/10 for overall enjoyment...

...The staff was great and the pool deck is super fun... We reached out to the humane society here (spoke to Inspector Graham, or maybe it was Grant, I’m not positive) and they said there’s a man named Bruce who takes care of cats on Paradise Island that could potentially swing by to take them in for care... If anyone is here in late Jan/early Feb and can follow up with the humane society please do!...

...The bartenders are mostly mingling with each other and with no management around don't focus on the guest the waitstaff at the restaurants were much more attentive I prefer quality over quantity so probably not a good choice for me...

...The staff was great and exceptionally friendly... Drinks are available at the Soca Bar both in the pool and out (bring an insulated cup)... Taxis are always available to travel into downtown Nassau ($15-$20 one way)...

...At the Riu, as well as in Bahamas, in general, people is super friendly and helpful. At the Riu, everyone strives to make you feel part of the experience... Everyone is attentive, they really listen to you and go out of their way to assist in the best way possible... It is so good I picked this hotel for my year-end holidays...

...Some hotel staff were outstanding and others had terrible customer service. Housekeeping staff were by far the best... Reservation system for booking specialty restaurants is a nightmare when trying to book a group table for a party not staying in a single room - and the staff are not helpful for booking...

...All food was delicious and the staff were so lovely. Never a problem getting 2 beds by the pool area and it was well set up... You do need to be organised if you want a dinner reservation at a popular time and get on the app 2 days in advance but you can always get a later reservation on the day... The coffee shop was a lovely touch and I was able to use the gym which was well equipped and maintained...

...The housekeeper on our floor got upset when we would put please service sign on our door if it wasn’t in the morning yet she was on the floor until 4:00 pm every day. They were stingy with the Diet Coke and the alcohol was weak... The staff wasn’t particularly friendly and they were often hard to understand!...

...My wife and I travel world wide for six to eight months a year even during the pandemic staying in some of the best and most modest accommodation available depending on location , I mention this as we do not remember encountering such indifferent staff to the point of rudeness ,especially the bar and reception staff whoever trains reception staff needs a lesson in basic courtesy training especially when answering the phone .The restaurant staff however are much nicer particularly Cindi in the buffet and lemarco in Krystal.in short you get what you pay for and overall what you get here is not very good...

...The staff is always friendly and ready to answer any questions that you may have... We requested a different brand of vodka and they happened to have it and were glad to use it instead... Sometimes you just have to ask instead of coming home and complaining about it... I have no problems with doing that but everything was booked when we got there because you can book a head of time... We finally went to the front desk and voiced our concerns there and Crystal helped to connect all of us so that we could eat together... I think Riu needs to revisit this plan for reservations, maybe only let people book one day ahead so that newcomers can have a chance... I just want to give a shout out to Terry... One day she was there from morning until a least after midnight... But every time I passed by the front desk she had a smile on her face and was busy working...

The staff was friendly, every person we talked to was so nice, from housekeeping to wait staff... My husband and I booked a massage and facial, a two hour service for 8am (they open at 8) well they arrived late, our massage started 15 minutes late... Our full service ended at 9:55, that’s 5 minutes early, meaning we were shorted 20 minutes... So our two hour, $695 treatment was no where near two hours... $695 was cost for a two hour massage and facial for my husband and me... We left $100 tip because we could never not tip...

...Had an amazing stay for 16 nights all the staff have impeccable customer service from the evening reception team, bar tenders, cleaners, waiters and the entertainers, and the bell boy Aaron. Big up Static, coco, tech, dj phyco, Neyo, Amy and the others each and every one of them made our stay even better... Endless options on the food and drink, literally anything u ask for 100% they will have it and serve it exaxtly how you like it with a warmth of welcome and a smile... Shout out to the chefs in the morning, there was this lovely lady that cooks the omelettes and every morning she would ask how I am and how my mum was back home because she would see me face timing my mum, she would say "hello mumma" just such a lovely lady, but I cannot remember her name... Thank you so much once again to the Rui Staff, the entertainment team, chefs, bar staff, security too Jeremy and Frank are both lovely guys...

My bf and I really enjoyed our stay from check in until departure... Mini bar was replenished daily, buffet had plenty options daily... We tried all of the specialty restaurants which you would have to make reservations in advance they were Amazing!... I'd say be sure to tip your amazing waiters and baristas especially at the specialty restaurants they do go above and beyond and we're super friendly... We enjoyed the coffee station literally every night and the entertainment provided was cool too especially on Saturdays...

...Rashad at the front desk was wonderful, went out of his way to resolve our issue & made sure we were satisfied. Lynden the host at the buffet is absolutely wonderful, you can tell he loves what he does, God bless you Lynden for always making us feel special... Shaniqua at the pool is a wonderful waitress/bartender always making sure we did not need anything, very personable & cares that you are having a good time & Nardo at calypso is exceptional...

Upon arriving to Riu, Crystal checked us in at the front desk and was very helpful. Check in was quick, about 20 mins... She showed us around the resort after check in and helped us get a reservation at one of the restaurants for that same evening... She also had housekeeping decorate our room for my man’s birthday!... I loved that we were able to make our own restaurant reservations on the Riu app instead of meeting with someone in the lobby like we’ve had to do in the past at other resorts... The staff at Tengoku sang Happy Birthday to my man at dinner and did not disappoint, he loved it!... I read reviews for every resort we plan to go to but usually don’t pay attention to the negative ones and I’m so happy I did the same for Riu Palace because all the staff we encountered was so nice.. Derek and Anthony at the swim up bar kept our drinks flowing, Amee and Lady J made sure we participated in all the activities by the pool and at the evening entertainment at Calypso...

...We were told to go get breakfast first that the supervisor needs to speak to us. When we come back from Breakfast the Supervisor Vanessa Dean said that the room that I booked was not available and that they would have to give me a lesser room... She said that the hotel had been booked since March but mind you I booked at the end of April... Neither Jetblue nor Riu could contact me and let me know what was going on... Instead of giving me an upgrade in the room for Riu's negligence they instead have to downgrade me... The Supervisor said that at the time when I booked it the room was not available... When I get to New York I notified Jetblue on what happened... Jetblue also told me that their Reservations are in Real time so if it shows up on their website the room is available so it's impossible for the room I booked to be unavailable... When you go eat whether it be at the buffet or the restaurants some of the staff are not friendly...

Overall, we had a lovely time at this resort and I would recommend it... Drinks: they had a very nice selection of alcohol, the beer was awesome and they had good wine... They did an awesome job keeping the mini bars in our rooms stocked and the alcohol dispenser in room were awesome!... They always seemed annoyed whenever you asked for a drink and quite frankly moved at a ridiculously slow pace... There is also a public beach access right next door to the resort... About a mile walk down on the beach is a very nice point for snorkeling... Activities: they had options throughout the day but we really never participated... Rooms: very nice, patios were very small at least where our room was located which was a bummer as it was a challenge for two of us to be out there at once...

Great resort with amazing food... Small Resort but they usually have some kind of entertainment going on... Entertainment at night was not very good attended a couple nights left early because wasn't that interesting... Buffet was way better than the reservation dinners but they were also good the steakhouse even had Lobster... Staff in restaurants were great as were the housekeepers especially Cinteach and Lorraine!... There was a great little coffee bar in lobby that didn't open until 10am - wish it would have been earlier because that's when you want coffee!... Pools were small but nice and warm but it was very windy every day we were there so it's hard to enjoy them... Excursions were available but very expensive swimming with pigs is for almost $400 a person... But we enjoyed it and would go back to the RIUl at another location loved it there... But a good safe english speaking destination...

We stayed here for a week in February, arrived from the UK and our main priory was the beach and the weather... If you want a relaxing holiday on the beach or beside the pool this hotel is not for you... There is entertainment and music poolside every day, the beach is crowded with a lot of loud, stoned hawkers selling anything from day trips to weed... There are two bars, poolside and the main bar... Food good and lots of choice for breakfast... Lunch is either bbq outside, which was generally very good... Dinner in Krystal and Kulinarium were both very good... The staff in Kulinarium, Lemarco and Winzel were both really good and made sure we had a really nice evening on each occasion...

I cannot say enough good things about this resort... You have access to Calypso 24/7 so you ALWAYS are able to get drinks or some light snacks... The hotel staff are wonderful, the bar staff (especially Kevin and Anthony) are as friendly as can be... The drinks are amazing, literally you can create anything you want... The resturant courses are phenomenal and so is the staff there as well... The front lobby staff made it extremly easy to get a taxi when needed, we felt safe our entire trip even while traveling to downtown Nassau... It is only about a 15 minute walk to get to the main ferry terminal for any excursions or just to visit Margaritaville... We just ordered on our app for anything we needed, or to be restocked...

...From the day we got there until the day we left, every single staff member was extremely friendly, helpful, and accommodating. Our room was extremely comfortable and the entire property was very clean... For lunch, we went to the jerk station at the pool deck, and that also hit the spot every day after a long morning in the sun... The food was delicious and the service was great, drinks were strong and flavorful everywhere we went... The beach and pools were gorgeous, and again very clean... There are lots of amenities that we enjoyed, such as the 24-hour bar, coffee/tea cafe, 24-hour room service, and the themed night events/shows... They also have representatives available in the lobby every day to help you plan an excursion/boat trip if that is something you are looking for... Overall, great weather, clean hotel, fantastic service, delicious food...

...We got the free wedding package as we stayed 13 nights... We booked the romantic dinner overlooking the beach on the night of our wedding and were so happy we did... We got 5 star service and the food was excellent, as was our wedding cake... Upon arrival, Angela at customer service greeted us warmly, answered our questions, and explained how to use the app to book dinner reservations after we couldn’t get it to work at first... The sandwiches at the coffee shop and 24/7 lounge (calypso) are prepared fresh daily and hit the spot as a snack, no matter the time of day... The cheesecake at the coffee shop is by far the best dessert on the resort... The bartenders are very good at their jobs and calypso serves drinks to the entire inside of the resort... The main thing that would make this resort 5 stars is to have a lobby/cocktail bar for guests that want a bit more atmosphere... A true dedicated sports bar that had the sound on would also be a bonus... Also, we would have liked if the coffee shop was open at 8 or 9 every day rather than 10 because they made the best coffee at the resort :) We recommend bringing a deck of cards/travel games as this is what we did for fun in the evenings after watching the nightly entertainment in calypso from 8:30-10 pm every night... We found the resort a little small/lack of amenities for our liking but people who don’t like huge resorts with lots of walking, this might be ideal... The resort is very clean and the beach is beautiful... Thank you to the staff that went above and beyond for us!...

...The building footprint is small, consequently the pool area is also small... It sits directly next to a public beach access so there are lots of people on this section of the beach... However, bar and food servers are very attentive...

...The pool and beach always seem to have plenty of seats... You can walk to the Atlantis Casino if you like to gamble and they do have an Aquarium that is free after 6 pm...

The Riu Palace exceeded my expectations... The staff was great and exceptionally friendly... The buffet had a good options and food was great... The Jerk Barbecue Station by the pool is a great place to grab a quick lunch... Drinks are available at the Soca Bar both in the pool and out (bring an insulated cup)... There is entertainment at the Calypo (RIU Stage) every night, as well as entertainment at the pool daily... Taxis are always available to travel into downtown Nassau ($15-$20 one way)...

...Best part of the resort was All rooms have a balcony w/ a view of the ocean w/o having to upgrade your room for a higher price At the time of my visit the weather was sooooo nice we cut the air off opened the balcony door and the sounds of the waves rocked us to sleep 2. I did liked that the resort was small and personable Literally all you have to do is go sit out front by the entrance and you will make a friend Honestly that is were we laughed the most 3...

Booking a short stay at Paradise Island was not something I planned in advance, but what a great surprise. At the Riu, as well as in Bahamas, in general, people is super friendly and helpful... At the Riu, everyone strives to make you feel part of the experience... Everyone is attentive, they really listen to you and go out of their way to assist in the best way possible... This Isa TRUE all inclusive hotel... It is so good I picked this hotel for my year-end holidays...

...The buffet was pretty good and there were plenty of options. Pools are decent but it gets a bit rowdy in the afternoons, especially on the weekend, with loud music and a drinking/party atmosphere...

...The resort also sells day passes for cruise ships. So the already overly crowded heated pool becomes so packed you cannot use it... Our friends (we paid the same) had a great view including the pool area and ocean... The picture is us enjoying coffee in the morning on our ocean view lanai...

...The positives of the room are the connectivity and sleep quality which as long as the balcony doors were closed was good ... linen and towels are medium quality.Housekeeping is adequate.Externally as per resorts of this type there is a nice pool ,easy access to the beach and a good supply of loungers there is also a selection of restaurants .we read reviews that reported that food was not very good this was not our experience the food is not cordon blue but the variety , quality and presentation are very reasonable... My wife and I travel world wide for six to eight months a year even during the pandemic staying in some of the best and most modest accommodation available depending on location , I mention this as we do not remember encountering such indifferent staff to the point of rudeness ,especially the bar and reception staff whoever trains reception staff needs a lesson in basic courtesy training especially when answering the phone .The restaurant staff however are much nicer particularly Cindi in the buffet and lemarco in Krystal.in short you get what you pay for and overall what you get here is not very good...

...The resort is good but could be better... Never had a night I couldn’t get a reservation... Staff is ridiculously friendly and personable and will make every effort to make sure your stay is to your expectations... Honestly, I can do without the music at the pool at all... Keep it at the bar pool, but some of us want to relax and take a nap... The beach is great, super soft white sand, clear blue water that is warmer than the pool!...

My bf and I really enjoyed our stay from check in until departure... Mini bar was replenished daily, buffet had plenty options daily... We tried all of the specialty restaurants which you would have to make reservations in advance they were Amazing!... I'd say be sure to tip your amazing waiters and baristas especially at the specialty restaurants they do go above and beyond and we're super friendly... We enjoyed the coffee station literally every night and the entertainment provided was cool too especially on Saturdays... Everything was perfect and the vibe is smooth...

...Had an amazing stay for 16 nights all the staff have impeccable customer service from the evening reception team, bar tenders, cleaners, waiters and the entertainers, and the bell boy Aaron. Big up Static, coco, tech, dj phyco, Neyo, Amy and the others each and every one of them made our stay even better... Endless options on the food and drink, literally anything u ask for 100% they will have it and serve it exaxtly how you like it with a warmth of welcome and a smile... Thank you so much once again to the Rui Staff, the entertainment team, chefs, bar staff, security too Jeremy and Frank are both lovely guys...

...Food was average, front desk women not helpful seemed like you were bothering them... Lynden the host at the buffet is absolutely wonderful, you can tell he loves what he does, God bless you Lynden for always making us feel special... Shaniqua at the pool is a wonderful waitress/bartender always making sure we did not need anything, very personable & cares that you are having a good time & Nardo at calypso is exceptional...

...Check in was quick, about 20 mins. The room was fine, we had a view of the ocean... She showed us around the resort after check in and helped us get a reservation at one of the restaurants for that same evening... She also had housekeeping decorate our room for my man’s birthday!... I loved that we were able to make our own restaurant reservations on the Riu app instead of meeting with someone in the lobby like we’ve had to do in the past at other resorts... We were able to try a different restaurant every night... I read reviews for every resort we plan to go to but usually don’t pay attention to the negative ones and I’m so happy I did the same for Riu Palace because all the staff we encountered was so nice.. Derek and Anthony at the swim up bar kept our drinks flowing, Amee and Lady J made sure we participated in all the activities by the pool and at the evening entertainment at Calypso...

...We were told to go get breakfast first that the supervisor needs to speak to us... Instead of giving me an upgrade in the room for Riu's negligence they instead have to downgrade me... Jetblue also told me that their Reservations are in Real time so if it shows up on their website the room is available so it's impossible for the room I booked to be unavailable...