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Hotel Riu Palace Paradise Island

Traveler (1073)
Pool & Beach (156)
Videos (5)

About

#10 of 15 hotels in New Providence Island
Location
Cleanliness
Service
Value
The 24-hour All Inclusive renovated in 2017, Adults Only Hotel Riu Palace Paradise Island opens all year round, located on the beautiful Cabbage Beach, next to Atlantis, the biggest casino in the Caribbean. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Lynden Pindling Airport (20 km) and Nassau (3.3 km) and invites you to explore the area. The hotel has 379 cozily furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get in shape at the gym or on the beach volleyball court. 2 outdoor pools. Day and evening entertainment. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Indian, Krystal Fusion restaurants and Steakhouse, as well as 3 bars and our Capuchino Patisserie & Ice Cream Parlor.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Conference facilities
Wifi
Internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Meeting rooms
Spa
Adults only
Concierge
Laundry service
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Room features
Ocean view
Suites
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Ocean View
Hotel links
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1,013Reviews
20Q+A
100Room tips
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We had a great 4 day getaway with great flight times. We were greeted in the lobby with champagne, and even though it was before noon, our rooms were ready. We enjoyed the pool, beach and buffet. We did not eat at any of the restaurants as we had no desire to line up at 6 pm. The resort is very clean and we found everyone to be friendly. The proximity to the Atlantis is a bonus as we went to casino, the marina and enjoyed dinner there one night. We will be back!
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+1
Hotel's Favorite
So this was my first trip out of the country and also to an all inclusive resort. My daughter and I were there for a week and we loved it!! We didn’t try any of the restaurants, but we loved everything at the buffet. There were so many choices and the desserts were amazing. The hotel was very clean and I always saw them cleaning when we went through. We did go to one show and it was very entertaining. The staff was very friendly and we had one server at the buffet who was the best! He remembered us every night and made our stay more enjoyable. The beach and water was beautiful! We only used the pool once but it was nice as well. I had to call to have my fridge filled and to get more towels a few times and they were very fast and friendly. The room service took a bit but it was worth it, the club sandwich was delicious. We weren’t fond of the majestic tours bus so we got our own taxi back to the airport but that would be our only complaint and doesn’t reflect on the hotel. We would 100% go back, I loved it!!!
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Paradise Island
Responded Apr 4, 2019
Dear dayz280, Thank you for your nice words and for choosing us to visit The Bahamas for the first time. We are glad that you highlighted our fast and friendly service! We strive to provide our guests with a memorable experience. We would be delighted to welcome you again at the Hotel Riu Palace Paradise Island. With our best wishes we remain, Hotel Riu Palace Paradise Island Online Reputation Manager
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I’ve stayed at many all inclusive and other riu but wasn’t happy here. Yes nobody greeted us no welcome drink or help with bags. Workers are not rude but not really happy to be there. Beach and pool is packed. And to get an umbrella or table almost impossible No beach service or pool service. You can’t even take food to the beach. For the nice restaurant u have to make a line way before dinner time or u won’t get a spot. First time we got told 630 it was full then was told 615. My husband went at 6 and still didn’t get a table it was my birthday some pp lined up at 530. Who wants to worry about that on vacay. Food was for most part good but small and in buffet needs a little more variety. Now there was a huge fight in the pool bar and no security really helped. Actual guest broke up the fight. And a girl also got punched in the face by guy who started fight. It wasn’t cool fights happen especially with liquor but the fact that security didn’t really helped was crazy. Plus that girl getting knocked out. Won’t be doing any riu again. Definitely better choices better amenities for the price. Not even free water sports nothing extra the volleyball is falling apart Oh also if u stay on even side the view is horrible so try and get odd side. That’s the pool side and u won’t be seeing a jungle and loud machines. I tried to get a diff room they was willing to give me a smaller one. In other side. Made no sense The entertainment sucked at night Dj during day was good I have tried to contact them and no reply. That’s how much they care. I have the video but won’t let me upload 🤦‍♀️
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Mostly a very good time with only a few hiccups. Room Room was immaculately clean and well appointed...however we were supposed to get a superior ocean view junior suite and we ended up with a regular room overlooking the pool. Since we spend very little time in the room we didn't bother trying to change. Food Despite other reviews, we ate at 3 of the a la carte restaurants and only waiting 15 minutes in line before being seated. By no means was it "like cattle" and the food in the restaurants was great. Buffet was also excellent - lots of fresh choices, although I would have like to see more local foods. Pool/Beach Both were perfect - we always got a chair to sit where we wanted, and had the service we required. We're pretty low maintenance when relaxing by the water. Pool was very clean and well kept. Service Service at check in and inside the restaurants was STELLAR. Shout out to Travis in the main dining room - service with a smile and a great attitude. Service at the pool bar was hit and miss. It seemed like the staff at the pool bar did not enjoy their jobs and they scarcely smiled at all. I would have thought they would be the most animated and friendly but they were not. I almost felt like I was bothering them asking for a drink (and we don't drink much). Activity Staff All of them were friendly and fun. We only participated in Beach Volleyball but were encouraged to partake every time there was something going on. Crazy Games They were fun until they did a "best booty game" on the last day. As 50+ year old women we found this a bit offensive and in the age of "me too" very inappropriate. The drinking in the pool escalated after this game into some physical altercations which we viewed from our balcony. Staff seemed to handle it well until police were called. I know it's not the fault of the resort that some guest were unruly, but maybe they needed to be cut off at the bar. Overall a nice girls getaway in the Bahamas!
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This is a nice HOTEL w/ clean rooms and decent food and drinks. The beach is crowded and lively; but an absolutely beautiful Bahama beach experience that we loved. There is a funky odor in the lobby and present in our room. The power went out twice (5-10 min) and the AC was out for about 5 hours one evening.
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PRICE RANGE
$344 - $598 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace paradise island hotel paradise island, riu hotel paradise island, paradise island sheraton, paradise island riu hotel, riu paradise island bahamas
LOCATION
CaribbeanBahamasNew Providence IslandParadise Island
NUMBER OF ROOMS
379
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