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Hotel Riu Palace Paradise Island

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Hotel Riu Palace Paradise Island
Hotel Riu Palace Paradise Island
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4,550 Reviews from our TripAdvisor Community

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Showing 4,213: English reviews
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Canada
Reviewed 2 days ago NEWvia mobile

Of all the places in the world we chose Paradise Island Bahamas to travel to for our honeymoon. Nothing was done to acknowledge this special time in our lives. You would think It would have been very easy for an all- inclusive hotel to provide a bottle of champagne and plate of strawberries to our room for arrival, you know...

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Helpful?
Thank swinter2017
Reviewed 2 days ago NEWvia mobile

I recently lost someone very dear to me and decided life was to short to wZit to complete my dream of traveling. I decided I would choose one destination a month and just do it..I visited my first Riu in Puerto Plata last month and was very disappointed with our safe as the food was tasteless and the rooms were...

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Helpful?
Thank Jen S
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Paradise Island, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Winnipeg, Canada
Reviewed 3 days ago NEWvia mobile

The service at this hotel was absolutely top notch! Happy, consistent, attentive, friendly people all day, every day. As most reviewers have said, the rooms are a bit dated but they served the purpose perfectly fine. The lobby is not spectacular in a modern sense but it has awesome character and every evening it fills up and is abuzz with...

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2Thank DTOEWS2014
Reviewed 3 days ago NEWvia mobile

The staff were friendly, cheerful, polite, and never rushed. Super-friendly people! The food and beverages were both excellent - great variety, good flavours, and complemented with excellent service. The hotel itself is a little tired but is scheduled for renovations this July, which should fix that. I hope they can retain the style. That aside, it is clean and well-managed....

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Helpful?
Thank Somia S
Tampa, Florida
Reviewed 3 days ago NEW

This hotel might be a 1 start with 4 start prices. The service is terrible, the facilities are run down and dirty. Most, not all staff members are rude and ignore you. We found bugs in the food and roaches in the room. The room smelled like mold. Drinks are the worst quality. The building itself looks terrible. Only one...

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2Thank Jose S
Sofia, Bulgaria
Reviewed 3 days ago NEW

The hotel is more like 2 stars and not 5! Extremely old and smells bad hotel. I've been to many other chain hotels but this hotel is really terrible. On a small field, no landscaping, no palms after 4p.m. the hotel hides the sun and beach shade. We were 7 nights but still a 2 day stay we wanted to...

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1Thank Chara009
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Paradise Island, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not...

Auburn, Massachusetts
Reviewed 4 days ago NEW

We were getting nervous after reading all the bad reviews posted here however they were all for nought. We returned yesterday and had a great time. We are well travelled and would not rate this a five star hotel but we didn't pay five star rates either. I would have liked more choices in the specialty restaurants but the buffet...

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2Thank John O
Baltimore, Maryland
Reviewed 5 days ago NEW

The resort was a solid 3 star not a 5 star BUT with that being said the staff and food were a 5+ and the location was prime too. The Ferry Nassau was a 15 minute walk and Atlantis was right next door. The staff was very friendly and hard working. Not once did we see anyone standing around, they...

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2Thank mm0hr
North Ridgeville, Ohio
Reviewed 1 week ago

The hotel is a bit outdated;, however, we were only in our rooms to sleep and shower and move on to the next adventure. The buffet was always good, and the speciality restaurants were very good, especially the Krystal. The staff made the whole vacation worthwhile. Rashad in the dining area and buffet area deserves an acknowledgement for his professionalism,...

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1Thank shopper858
Winnipeg, Canada
Reviewed 1 week ago

Our 2-week stay from February 4-18th at the Riu Palace was wonderful. We were very impressed with the great service from the hotel staff who were very friendly and always approachable. The food at the buffet was fantastic with a wide selection that was sure to please everyone's palate. The a la carte restaurants' food was equally as tasty. Our...

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2Thank JerrLu
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Paradise Island (the Bahamas), 3 km/1.8 Miles from Nassau * 100 m/328 ft from "Atlantis", the largest casino in the Caribbean * 14-story building * On the beachfront * Complimentary sun loungers on the beach * 3 km/1.8 Miles to downtown Nassau * 200 m/656 ft from various shops * 25 km/15.5 Miles from the airport * 200 m/656 ft from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about Hotel Riu Palace Paradise Island

Address: Casino Drive, 6307, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: $310 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Paradise Island 4*
Number of rooms: 379
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Also Known As:
Riu Palace Paradise Island Hotel Paradise Island
Riu Hotel Paradise Island
Paradise Island Sheraton
Paradise Island Riu Hotel
Riu Paradise Island Bahamas
Hotel Riu Palace Paradise Island Bahamas
Hotel Style:
#9 Top resorts Hotel in Paradise Island
#9 Spa Hotel in Paradise Island
#9 Luxury Hotel in Paradise Island
#11 On the Beach Hotel in Paradise Island
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Paradise Island staff and other travelers.
239 questions
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Questions? Get answers from Hotel Riu Palace Paradise Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“516 its terrible”
 of 5 bubbles Chara009, 3 days ago | Read review
“Get renovated room”
 of 5 bubbles johnoS3043YM, 4 days ago | Read review
“our group was on different floors;all rooms had either pool or ocean view.”
 of 5 bubbles shopper858, 1 week ago | Read review
“The West side rooms face the pool. All rooms have a partial view of the ocean.”
 of 5 bubbles JerrLu, 1 week ago | Read review
“Definitely upgrade to an ocean view Corner Suite”
 of 5 bubbles cocomamma, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question