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Sunrise Beach Clubs and Villas

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Casino Dr New Providence Island
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About

#4 of 14 hotels in Paradise Island
Location
4.7
Cleanliness
4.3
Service
4.2
Value
4.2
Come Home to Sunrise! Sunrise Beach Villas is a fully staffed, beach front, family oriented resort offering accommodations for any size group. Choose from our 1 bedroom villas: equipped with efficiency kitchens, living/dining area, 1 1/2 baths and private bedroom with King bed, or move up to a 2, 3, 4 or 5 bedroom villa offering fully equipped kitchens, separate dining and living rooms and private bathrooms for each bedroom. If you don't want to cook, no worries with Viola's Bar and Grill right on property offering a wide variety of choices for the most discriminating appetite be it breakfast, lunch, dinner or late night snack! Viola's is the number one choice for the local Bahamians who come to enjoy the evening entertainment at a reasonable price. Access to the beach is a short walk from our private gated steps. For those looking for more adventure, the Atlantis Casino is a short walk from Sunrise or head to downtown Nassau, a 15 minute ferry or cab ride. It only takes one visit to Sunrise Beach Villas and you will want to "Come Home to Sunrise" again.
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Property amenities
Wifi
Pool
Bar / lounge
Beach
Diving
Non-smoking hotel
Laundry service
Self-serve laundry
Paid wifi
Outdoor pool
Restaurant
Breakfast available
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family Resort
532Reviews41Q+A100Room tips
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Decoyqueen wrote a review Sep 2022
213 contributions96 helpful votes
We were five girls visiting Nassau. For the most part our visit was very good. Our Villa #3 was very nice and a perfect location on the beachfront. We had everything we needed in the villa. We were not crazy about the actual beach as it was hard to relax and enjoy yourself. Peddlers kept approaching us yo buy things snd would just stand and stare at us when we told them no thank you!! One of the guys on the beach wanting you to pay to use chairs was very inappropriate to us referring to his privates!!!! We left the beach. As bf didn’t go back. Our favorite person on the premises was the female security guard. She went above and beyond to make us feel safe. My daughter in law and I went out very late one night and she worried about us. She even made sure that the security guard that came on after her shift watched out for us. The next day we were swimming and should not have had glass by the pool (because we know better), and she politely came and told us that we needed to remove the glass from the pool. Then she sat and talked to us for over 10 minuets. We really appreciated her concern for our safety! I wish I knew her name!! Viola’s was a cool place to hang out. Our first bartender was so nice but there was one there was was very rude and looked so unhappy to be working there. If she was working we would not stop to have a drink!! Upon checkout we had no idea what to do with the keys or the trash. It was not communicated to us. The security guard told us to lock them in the Villa. We did so and one of our guest forgot something inside. Since it was Sunday the office was closed. We asked the cleaning lady that was there if she could help us out and she basically told us it was stupid to lock the keys inside and told us “good luck”!!! Thankfully someone next door to our Villa helped us out. I would give the actual Villa a five star but felt the office and some staff members were not worth the five star rating.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Make sure to ask about check out procedures as nothing was communicated to us and office was closed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Debbie wrote a review Sep 2022
Tulsa, Oklahoma1 contribution
Perfect spot on the beach. Everyone is very friendly. Accommodations are very nice. In walking distance to most everything you would want to do. Definitely would stay there again. In fact this is our second time to stay there. Viola’s is there and it is a very good place for food and entertainment.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zeus mcvean wrote a review Aug 2022
17 contributions5 helpful votes
Hi Hi, So after the four days in the Atlantis resort, we took a two bedroom villa/condo property in the Sunrise Club and Villas next door but one. We love self catering, BBq's and waking up to a breakfast that you can have in your own time....and with an allergy in the house its so much easier........ this place was the perfect retreat after the hugeness of the Atlantis........... They have a highly recommended bar and restaurant, but we didn't use it because we were now BBqing, although it was useful to grab a couple of take out beers..... the pool in the main terrace wa slovely and a few steps from a typical Bahamian white sandy beach.....we tried to get the sunrise but it was too cloudy on the horizon....we did however walk back along to the Atlantis to see the sunset. Despite the poor customer service from the office staff we would defiantly stay again, but i would just check the bed situation first as the sofa bed was a nightmare..i had to remove the mattress and sit it on all the sofa cushions from the other sofa and chairs to get some kind of comfort......it didn't ruin our holiday though....just a shame that they didn't want to try to help with it. Above all though we would definitely stay there again.....the complex was very quaint and pretty with a beautiful quiet beach.
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Date of stay: August 2022
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Room Tip: Do not rely on the sofa beds....the one we had was so uncomfortable, and the staff didn't...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas
Responded Aug 17, 2022
Thank you for your taking the time to write a review. Please be advised that we have never received a complaint about that sofa bed as it is a brand new sofa bed. Per your discussion with the front desk staff we were unable to swap out the chair for you as the villa was individually owned and it is not our policy to remove items from one room to place into another. All businesses have guidelines & rules that they abide by and we followed management's instructions. Thank you for your kind words about the property and your review. Have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marc TC wrote a review Aug 2022
1 contribution8 helpful votes
Over the past 36 hours, I have had the opportunity to process the unfortunate and shocking events which happened to my family on August 1st 2022 at Sunrise Beach Villas, Paradise Island Bahamas. The incident to which I refer does not relate to the accommodations or general staff of Sunrise Beach Villas, which in both instances were quite pleasing. I refer rather to the humiliation and degrading manner which the resort’s property manager (Ms. Knowles) treated my party as we concluded our most recent stay. Ms. Knowles (who refused to provide her full name), is being identified here as she alone displayed actions and behavior which were appalling and most certainly cannot be a true representation of the resort's policies of service and professionalism towards their guests. My family began our 2-day stay at Sunrise Beach Villas on July 30th 2022, choosing one of the more costly villas (a 4-bedroom at over $550 per night). Although check-in time was 4:PM, we were not too upset that the unit was not available until 5:30PM, and opted to wait rather than take a smaller unit. In short, we enjoyed our stay and checked out by 11AM on August 1st 2022 in accordance with the resort's policy. Our check out date was also a public holiday in The Bahamas, therefore we decided to remain on premises for a little while longer to allow our children to have some additional pool time prior to our departure. Shortly after check-out, at around 12:10PM, while sitting with my family at the poolside, a woman clad in jeans & a t-shirt approached us, accompanied by another male employee of the resort. The woman addressed me directly, asking which room we were staying in. My first reply was to ask "might I ask who you are?" (she did not introduce herself, neither wore a uniform, identification or name badge to indicate who she was). The woman replied in an abrupt tone that she was the property manager (again no name) & wanted to know if I had checked out of the unit. I confirmed that I was from Villa 202 & that I had checked out. At this stage of the exchange, I was very taken back by the lack of courtesy or professionalism, and that such a conversation was not done discreetly with me as the customer. The property manager continued to address me in the presence of family members and other resort guests, stating that we needed to "vacate the premises immediately" as per the resort's policy. The tone, manner and demeanor of the property manager resulted in the most unpleasant, insensitive & repulsive experience I have ever endured at a hotel or resort property, including our many stays at Sunrise Beach Villas. After re-stating her position that we needed to vacate the premises immediately, I directed my family to begin collecting our belongings, and also instructed the children to exit the pool. As my family made preparations to leave, I approached the property manager who was now standing about 20 feet away, monitoring our actions. I again asked her what could be the reason for such an abrupt and rude approach, and why was she standing there watching my family as though we were trespassing or committing a criminal offense. I also asked her whether this was indeed the policy, as I did not recall seeing said policy on Sunrise’s website, in their office, or in the agreement I signed upon registration. I also pointed out that my family was inconvenienced by not having access to our room for 1.5 hours following check-in time. The property manager's response to this was that the earlier delay did not matter & insisted that we vacate the premises. She again stated that she was not leaving until we vacated. My final words to this property manager was that in my opinion, she should have exercised better judgment, tact and discretion, and that managers should always maintain good will for the business and clients alike. The response from this individual was again filled with hostility and resolute dismissal of my views. I cannot describe the embarrassment of having to disappoint the children and conclude our holiday getaway on such a shocking note. This discourteous treatment of a Bahamian family, in the presence of our nation's tourists was truly a poor reflection on Sunrise Beach Villas, and specifically the property manager. As a returning and frequent guest of Sunrise Beach Villas, I was truly surprised and insulted to have been subjected to such treatment. We remained dignified in our response and left the property without further incident, or delay. I honestly do not care much about Ms. Knowles’ training or lack thereof, but her actions towards my family on this day was unacceptable, and could not go unaddressed. I myself hold an executive position at a major consumer-oriented organization in The Bahamas, where all staff are taught that professionalism and quality customer service are staples of good business and the bare minimum expectation of all staff as it relates to our terms of employment. Ms. Knowles did not display any of the traits or characteristics expected from a Manager or Team Leader, and in fact failed quite miserably. What is most unfortunate is that Sunrise Beach Villas has been one of our favorite local resorts for many years, but now we cannot imagine returning or recommending the resort to other potential patrons. This is an example of a manager's poor interpersonal skills, lack of judgment & the inability to effectively resolve a very sensitive matter on behalf of her employer. Furthermore, such appalling behavior will have led to lost business, reputational and litigation risk for this resort. The consensus of my family and other witnesses are that we were treated with disdain, and in a discriminatory manner, intended to humiliate and embarrass a Bahamian family in the presence of tourists. I truly hope that other visitors to Sunrise are not subject to like treatment by this individual in the future.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas
Responded Aug 8, 2022
Thank you for taking the time to write your review. We would like to apologize if you felt slighted in any way during your conversation with the property manager. Before you checked in, a call was placed to inform you that due to unforeseeable circumstances the unit would not be ready for check-in time. Arrangements were then made so that you would not have to come to the property and wait for your villa to be completed. It is hotel policy for guests to vacate the premises after checking out unless they are dining in the restaurant or had received prior permission from management. We appreciate your suggesting that this information be included in our paperwork and/or social media sites & will look into it right away. When you were turning in your keys a simple mention of your plans to utilize the pool for an hour or two after you had checked out due to the inconvenience of a late check-in would have certainly been approved by Ms. Knowles. Your family was not targeted. As a returning & frequent guest of our property, you should be well aware of the fact that this situation was not the norm. She was making her rounds on the property and inquired as to which unit you were in as she had been informed that all checkouts had been completed & based on hotel occupancy, she was aware of the fact that there were no occupied rooms in-house that would accommodate a party of your size. Having spoken to other persons that were present at the time, it is our understanding that the property manager was not rude or lacked professionalism; you just weren't very receptive to the information that was given which is understandable if you were mildly upset. It is unfortunate that this issue was unable to be resolved in a more diplomatic matter. However, please be advised that ALL of the employees at Sunrise Beach Villas work very hard to ensure that our guests, Bahamians, and tourists alike have a wonderful stay. We do hope that you may reconsider visiting us again in the future. We appreciate & respect your opinion. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ebonyskye wrote a review Jul 2022
Key West, Florida3 contributions
Go for the great location and cleanliness of the units but be aware the resort itself is not anything special. The bar adjoining the resort is great. Security was good, never felt nervous to walk to the beach by myself.
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Review collected in partnership with RCI
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas
Responded Jul 16, 2022
Thank you for taking the time to write a review. We are happy that you enjoyed your visit with us. We all know that location is everything and we do have an excellent location! Our staff works very hard to ensure that all of our guests feel safe & comfortable when they are with us. Please be advised that we are constantly working on upgrading our property. We do appreciate your review & hope that you will keep us in mind if you revisit Paradise Island in the future. Thanks & have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elevenstars wrote a review Jun 2022
Salisbury, Maryland144 contributions51 helpful votes
We hemmed and hawed about staying here as we usually stay at resorts and like all inclusive. We rented a villa privately on VRBO - so I can't review the hotel, but the villa was awesome. Back deck leading out to a nice pool which was never crowded. We could always find chairs, walk two minutes down to the beach was breathtaking. Walk 15 minutes down the beach to Atlantis. Pretty nice and lively restaurant on site called Viola's. The only think you consider is it is about a 15 minute walk through town to Atlantis and nearby restaurants. With the heat that got to be much for my husband and we took cabs a few times. That got pricey. Can to Atlantis was $20 per person and into Nassau $25 -50 depending on where for four people.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nicholas J wrote a review Mar 2022
Minneapolis, Minnesota6 contributions2 helpful votes
Want to know how to make your trip to Paradise Island even better, stay here! Our group had a truly unforgettable experience. The views, amenities, staff and close knit feel of the resort were all keys to that. You have private access to the beach, which is so very convenient for getting those early morning sunrise walks in. The landscaping throughout the resort is immaculate. There is an attached restaurant and bar, Violas, to make it easier to skip cooking for a night or 2. Definitely recommend this and will return!
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas
Responded Mar 24, 2022
Thank you for taking the time to write a review. We just love when we get reviews like this one as our staff works very hard to ensure that all of our guests have a wonderful stay with us. We are conveniently located on Cabbage Beach and like you mentioned the view of the sunrise is beautiful. Your kind words will be forwarded to our staff. Once again, thank you for your wonderful review. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenniferw wrote a review Mar 2022
1 contribution
We had really great time. I always felt safe. The rooms, ground’s, and service was wonderful. The staff and Bohemians in general are kind people and had a great time. I can’t say enough about Violas either the food was amazing. Love this place.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas
Responded Mar 13, 2022
Thank you for your review! We are happy that you enjoyed your stay with us. We do hope that you will return to visit us in the future. Once again, thank you & have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ester R wrote a review Jan 2022
NJ, United States9 contributions3 helpful votes
We stayed during Christmas break for 5 nights, the 2 bedrooms, 2 bath villa was perfect for a family of 4 . On our way from the airport, we asked the driver to stop at a supermarket, we bought some groceries, snacks and water. We used the villa's full kitchen every day. The friendly ladies at the office provided coffee and beach towels. We ate at Viola's at least once a day. it was perfect for us. Large variety of delicious food, friendly service, a bit slow (food arrived after about 30 minutes). The beach was perfect, white sand and warm turquoise water. very clean and family friendly. We decided to stay in the hotel the whole time due to Covid. But there is a lot to do nearby - restaurants, Atlantis etc... There are 3 things that were not as perfect: 1. The Wi-Fi was very slow. 2. The pools were beautiful, but the water was freezing. we couldn't go in. we relaxed on the lounge chairs around the pool. 3. It was impossible to find the guy that provided beach chairs, at the beach. It was very disappointing to sit on the sand most of the time instead of relaxing on a beach chair. Overall we definitely recommend Sunrise Beach Villa.
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Date of stay: December 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas
Responded Jan 8, 2022
Thank you for your kind review. We are happy that you enjoyed your visit with us. The issues that you have mentioned are being addressed. Once again, thank you so much for your review. Have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Madeleine P wrote a review Nov 2021
4 contributions1 helpful vote
The security woman is insane! My room was right by the bar where everyone was smoking weed,but she accused me when i was just chilling on my "terrace" after a long day out!! Bachelorette party was going on and i was trying to be accomodating even though i just wanted to sleep!! I was the only white person around...she picked on me for no reason!! Not a fun experience! Not the place you want to go to when travelling alone or with 1 friend (who's asleep in the room). Be safe people! Don't risk that "security guard". Also the food at Viola's is disgusting, you will get sick! The beds in the rooms are awful and they make you pay for room cleaning but don't clean the rooms. Never again!
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Date of stay: November 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Chantisse Oliver, Marketing at Sunrise Beach Clubs and Villas
Responded Dec 2, 2021
Good day & thank you for taking the time to write a review. Our property is very secure. We have a state of the art surveillance system, security officers that patrol the property & constant checks by officers of the Paradise Island police station. This story differs immensely from the one that was given by the "bachelorettes" & security. There was no party as it goes against hotel policy. The bride had planned a scavenger hunt & it was reported that you approached the other guests in a negative manner. If the food at Viola's was so disgusting why eat there practically everyday? I am so confused. There is absolutely NO WEED being smoked in Viola's Restaurant. That is an outright untruth. Also, like every other guest during the pandemic you paid a one time fee to have your villa cleaned upon your departure as it was explained to you that due to Covid -19 there would be no daily cleaning services. We appreciate your review & your opinion. Have a great day!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
sunrise beach clubs and villas hotel paradise island, sunrise beach hotel, sunrise beach resort
LOCATION
CaribbeanBahamasNew Providence IslandParadise Island
NUMBER OF ROOMS
35
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Frequently Asked Questions about Sunrise Beach Clubs and Villas
Which popular attractions are close to Sunrise Beach Clubs and Villas?
Nearby attractions include Marine Habitat at Atlantis (0.1 miles), Predator Lagoon (0.2 miles), and Versailles Gardens and Cloisters (0.2 miles).
What are some of the property amenities at Sunrise Beach Clubs and Villas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sunrise Beach Clubs and Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sunrise Beach Clubs and Villas?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Sunrise Beach Clubs and Villas?
Conveniently located restaurants include Bahamian Club, Dune at The Ocean Club, and Viola's Bar & Grill.
Are there opportunities to exercise at Sunrise Beach Clubs and Villas?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Sunrise Beach Clubs and Villas?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Sunrise Beach Clubs and Villas?
Many travelers enjoy visiting Queen's Staircase (1.6 miles), Fort Charlotte (2.8 miles), and Fort Fincastle (1.7 miles).
Does Sunrise Beach Clubs and Villas have any great views?
Yes, guests often enjoy the ocean view available here.