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Travel safe during COVID-19
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What you can expect during your stay
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Suites Paradise Island
Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 14 hotels in Paradise Island
Location
4.6
Cleanliness
4.1
Service
4.1
Value
4.2
All guests of Comfort Suites Paradise Island have complimentary access to the Atlantis Resort, including Aquaventure Water Park, Tidal River Rapids, Beaches, Pools, Theater, The Dig and other marine habitats. Value Added Amenities include; Complimentary Hot a la cart Breakfast, Free Wi-Fi, Free Parking and in-room safes, business center, hospitality room, swim up pool bar and lobby bar. A la carte Lunch & Dinner is available daily at our Crusoe's Restaurant. Comfort Suites Paradise Island is located adjacent to the Atlantis Resort on Paradise Island, which is ten minutes from downtown Nassau and thirty minutes from the Lynden Pindling International Airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Swimup bar
Poolside bar
Bowling offsite
Canoeing offsite
Patio
Water park offsite
Waterslide
Babysitting
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
Hotel links
Special Offer:4th Night FREE plus FREE Food & Beverage Credit!
Location
Full view
89Good for walkers
Grade: 89 out of 100
25Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
Paradise Island Dr New Providence Island
Getting there
Rental CarsSee rental cars from $51/day
3158Reviews371Q+A100Room tips
Reviews
Traveler rating
- 1,075
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- 131
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Most Recent
I recently stayed at Comfort Suites PI and would highly recommend this to everyone. We had access to everything at Atlantis and greatly enjoyed the comfort of our junior suite. The room has a fridge and breakfast is free from 7am-10am. The property is clean, the staff is friendly and you cannot beat the deal! Also food at Crusoe's and the CSPI Pool is delicious and well-priced. Can't wait to go back!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We were thrilled to be at Comfort Suites and staying again in Paradise! This is truly the best time to travel. The hotel has never looked better, and the food at Comfort Suites was outstanding. We ate there 3 nights and all our dinners were amazing. The staff are the most friendly kind people we have met. I love Atlantis when its not overly crowed, and it offers so much for our family with both young and older children. We felt very safe while we were there, everyone who worked there wore masks, and we spend all day and night outside. After the past two years, this was the shinning light we have been looking forward to!!!
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip: If you need a ramp for a stroller, ask for a room close to their ramp.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
The ultimate perk to this hotel is the unlimited access to all the amenities at Atlantis. The hotel was nice, the staff was excellent and the food was just ok. If you want access to Atlantis for a fraction of the price you can't beat Comfort Suites. I would definitely stay here again
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: Room can fit many,2 twins and a pull out couch
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Everything Atlantis has to offer at an affordable price. Booked through Orbitz and there were no hidden fees at all. Instead, we were surprised with a $150.00 credit to their restaurant. We ate there twice and the food and drinks were better than at the overpriced restaurants at Atlantis without the crowds or a need for reservations. The room was clean, we didn’t know we even had neighbors it was so quiet, and everything in the room worked properly including the Wifi. Service was with a smile. Why choose this place? Access to the beach at Atlantis without those prices and a tranquil place to retreat to after the craziness of Atlantis. Wow! Leave your water shoes at home and snorkel with turtles right off the pristine beach. It was my daughter’s first time snorkeling (10 yrs old) and it was no problem for her at all. The free breakfast was a breeze and more than adequate. Atlantis is literally across the street as is Dunkin Donuts and a grocery store with reasonable prices. This is our new spot. We felt safe leaving the property unlike some other islands and it was only a quick trip from the airport. We have been to Beaches Turks and Caicos, Sandals Grande in St. Lucia, Cancun, Tulum, Isla Mujeres, La Romana, Bavaro Beach, Negril, Montego Bay, Cable Beach, Siesta Key...looking for the perfect beach. It’s here and this hotel gives you access to it. Don’t bother trying to see it if you stay anywhere other than this hotel or at Atlantis (read those room reviews first before booking at Atlantis- we overheard a lot of complaints). Atlantis checks everyone who tries to access those beaches even though they are “public.” It’s almost impossible to get to them if you’re not staying at this hotel or at Atlantis. A day pass will not give you access. If you’re coming for the beach, want to avoid the crowds, and not feel ripped off but welcomed instead, this is a safe and fun place to go for couples or families. Heaven for true beach lovers with access to amazing free activities for all ages to enjoy from the aquarium to the water park. Tip: If you arrive before 3:00 pm, they offer a courtesy suite so you can freshen up. Ask them to store your luggage and go check out Atlantis or have lunch instead of waiting for your room. Also, this hotel and everything at Atlantis is cashless right now but everything else like the Fish Fry accepts U.S. dollars. Enjoy! :)…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Even after calling to reconfirm the reservation rate and confirming upon arrival, I was shocked after departure to find additional fees. This hotel does not follow their quoted rates through the parent company Choice Hotels website. There are many hidden fees tacked on after departure that are listed as "per-person surcharges" that totaled $200 for our 5 night stay. We were quoted one rate for our family of three but the hotel took it upon themselves to add on more charges than quoted. We have called the hotel manager 4 times since departing and they have never returned our calls. Even Choice Hotels has called the manager on our behalf, and they are ducking their calls, too. Sadly, the parent company Choice Hotels where we made the reservation will not refund the overcharge since it has to come from the hotel manger. In addition, the hotel rooms are quite out of date and in dire need of updating. We had requested a room facing the pool but were stuck in a back room facing a large building, which made everything seem more dreary. The restaurant does double duty for breakfast and dinner. It is completely undersized relative to the size of the hotel. All breakfast food was constantly gone and had long waits for new food to be added to the buffet. The dinner service was shockingly slow resulting in well over an hour for even just hamburgers. Totally unacceptable. The only saving grace of the property was the attractive pool setting. Sadly, the swim up bar was covered in ants.…
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: The best room would be at a different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kim Adderley, Other at Comfort Suites Paradise Island
Responded 4 weeks ago
Dear World_Journal, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have also passed on your complaint regarding the charges to Front Office management for investigation. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
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Nothing about the hotel is spectacular. BUT free breakfast and access to all of the Atlantis amenities were all we really needed. The walk to Marina Village/Atlantis Waterpark was shorter for us that friends who were on property at their "value" hotel.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
David went above and beyond, and our stay was greatly enhanced because of him. He was extremely hard working and checked on my family daily. David helped with our maintenance issues, waited on us multiple times in the restaurant when our assigned waiters were terrible, and hauled all our luggage and stayed with us as we tried to resolve the front desk screwing up our room assignment the first night. If you need something done at Comfort Suites, go find David!!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The customer service sucks, The hotel sucks there is ANTS ON THE TABLES and flies in the bathroom!! We asked to switch rooms and they gave it to another guest. If I could give it zero stars I would save your money and time and go to a different hotel!! Not to mention the rooms look so old they look like from the 1900!!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kim Adderley, Other at Comfort Suites Paradise Island
Responded Jun 24, 2022
Dear bellzsh, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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We travelled from our beautiful Abaco to Nassau for the Baseball Nationals and Comfort Suites was on a list of other hotels for our teams of 35 to stay. I got on the phone and spoke with Mrs. Beneby who made me feel welcome by the way she communicated and promptly replied to my questions. The process was a easy one and comfort suites made me forget about the other places on our list to call. We arrived and we were welcomed like we were from Europe. The staff treated us good from we got out of our transportation, smooith check In process and our interaction with the staff was too notch. Thank you Comfort Suites Paradise Island for your great hospitality. I will recommend your hotel to everyone that I know who will be travelling to Nassau. Domestic tourism at its best, Comfort Suites Paradise Island. Troy D. Feaste President Abaco Youth Baseball League…
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kim Adderley, Other at Comfort Suites Paradise Island
Responded Jun 23, 2022
Dear Mr. Feaste, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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I didn’t get what I was looking for the breakfast was horrible . Eggs wasn’t even done I’m always there but I didn’t say anything because the person who took up my food at breakfast Was so nice I never seen her there before so I’m guessing she is new . she was so nice to me I even tried to tip her she said no thank you .
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kim Adderley, Other at Comfort Suites Paradise Island
Responded Jun 20, 2022
Dear Shanae, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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PRICE RANGE
$237 - $378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites paradise island hotel paradise island, comfort suites bahamas, paradise island comfort suites, comfort suites atlantis, comfort suites nassau
LOCATION
CaribbeanBahamasNew Providence IslandParadise Island
NUMBER OF ROOMS
223
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Claim Your Listing Frequently Asked Questions about Comfort Suites Paradise Island
Which popular attractions are close to Comfort Suites Paradise Island?
Nearby attractions include Predator Lagoon (0.2 miles), Versailles Gardens and Cloisters (0.2 miles), and Marina Village (0.1 miles).
What are some of the property amenities at Comfort Suites Paradise Island?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites Paradise Island?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites Paradise Island?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Comfort Suites Paradise Island?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Paradise Island?
Conveniently located restaurants include Cafe Martinique- Atlantis Paradise Island, Bahamian Club, and Viola's Bar & Grill.
Are there opportunities to exercise at Comfort Suites Paradise Island?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Comfort Suites Paradise Island?
Yes, laundry service and self serve laundry are offered to guests.
Does Comfort Suites Paradise Island offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Comfort Suites Paradise Island?
Many travelers enjoy visiting Queen's Staircase (1.3 miles), Fort Charlotte (2.6 miles), and Fort Fincastle (1.5 miles).
Is Comfort Suites Paradise Island accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.