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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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#7 of 39 hotels in Nassau
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Celebrate the culture of The Bahamas at the new Grand Hyatt Baha Mar, a spectacular beach resort on the pristine Cable Beach, Nassau. With step-in and full balconies overlooking magnificent beach and show fountain views, 6 pools, world class spa, largest casino in the Caribbean and a signature Jack Nicklaus golf-course. This stunning resort will take your breath away.
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Room & Suite (615)615
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Tennis court
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Location
Full view
85Good for walkers
Grade: 85 out of 100
19Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
One Baha Mar Boulevard Cable Beach, Nassau New Providence Island
Getting there
Rental CarsSee rental cars from $51/day
4655Reviews861Q+A100Room tips
Reviews
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Popular mentions
I can't express how incredible the service has been at the Lynden. I am a globalist and after 20+ trips here, I have never been welcomed more and felt like family. It starts with Michael and Ashton behind the bar. They know my purpose for visiting their country, my families back home names, along with exemplary attention to detail. I see them treat all guests with equal value.I have witnessed many days where business is so good , they display unbelievable professionalism by staying focused and keeping the drinks flowing. Regardless of tourists that demand excessively, they always, and I mean always, keep it enjoyable and professional. On top of all this, the waitress staff of Ms. RayJean and Ms. Tamara, are just wonderful, energetic people that continually exceed customers expectations. Bahamar are luckily to have such dedicated employees. Myself and my business team have only gone to two establishments at this resort, while I have many options, it's the comfort level, service and happy faces that make every trip here so enjoyable. When you see the team at Bahamar, The Lynden, mention Mr. Richard's review and ask for "just one more", it will start an enjoyable evening for your visit, generate some laughs, but most off all, it will star the evening right with a smile.…
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Date of stay: June 2021Trip type: Traveled on business
Helpful
Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar
Responded 3 days ago
Dear richardtB9356FP, thank you for being a globalist and for your loyalty to our resort. It was a pleasure to have you stay with us and we would also like to thank you for recognizing the service provided by the team at the Lynden. We know how pleased they will be to read your feedback. We look forward to welcoming you in a not too distant future. Sincerely, Gerald Resort Manager
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General: Cannot say enough good things about Bahamar. There are three hotels within – Grand Hyatt, SLS, and Rosewood. We stayed for 6 nights at the Grand Hyatt. Absolutely loved itt!! Having stayed at Atlantis for the first part of our trip, we have a good idea of what each resort has to offer, and we definitely enjoyed our experience at Bahamar more. We felt that the experience at Bahamar was a bit more personal. Staff at the Casino, resort, beaches, pools, etc. almost always greeted you with a smiling face and Hello even if you were just walking past. The person who checked us in, bumped into us in the hallway a few days later and enquired about our stay, if we had any complaints, etc. I wanted to borrow a wine bottle opener, and one of the Casino staff went out of their way to get it for me. Kentin took care of us when we rented the Cabana, and he definitely went out of his way to get us what we needed. And all with a friendly and approachable semblance. I noticed a few times when the managers/supervisors giving a fist bump or a pat on the back to the staff, and that probably contributes to the Good Vibes of the place. The property is much newer, and that shows. As they grow bigger and when they have more guests after COVID, I just hope they continue to maintain the property well, and treat the Staff well so they continue to treat the guests well. Room: We had a fountain view, balcony room on a high floor. Room was awesome. Neat. Tons of storage space. They have a mini bar, but if you take from it or put into it, I believe it charges. There is a Keurig coffee maker in the room. We needed a refrigerator, and were given one complimentary. They do house keeping only once in 3 days, but if you need it more frequently, you can let them know when you check in. We asked for it everyday and promptly our room was cleaned everyday. Food: So this was probably the best part of our stay. There were a wide range of food options, and several good options for vegetarian. We tried most of the restaurants on site except Carna, Costa, and a few others. Monkey Bar – Basement of SLS.. Very good drinks, service, finger food. We tried the Arancini – Excellent. Guac with Chips – So so.. Guac was too sour.. Husband liked the chips, there were a few different varieties. Sky Bar – Very nice vibe, good drinks. Cleo – AMAZING! We started of with the Yogurt & Cheese dip appetizer.. Was soo good.. Then had their Rigatoni pasta.. YUMMMM… Easily one of the best pastas we have ever had.. until we ate at Fi’Lias. I had the Fettucine Alfredo and hubby had the Gnocchi. Delicious. Ooh, and I tried a lemony Margarita, with a spiced rim. Was unique and tasty. El Jeffe – Mexican food truck, centrally located near the beach and some of the pools. Tried their breakfast burrito, Nachos, and beyond meat Tacos. All very good. H20 (Cabana) – This was next to our Cabana at the Reflections Pool, and we got food from here. It was the only option if you wanted service in this Cabana. However, we were free to venture out on our own to get whatever we wanted. Our amazing server Kentin made sure we were well taken care of, so we decided to stay put and try the Beyond Meat veggie burger (Hubster tried this) and I got another fish burger. Did not like the Fish burger. I think I need my Fish to be super well done, and anything short of that I don’t enjoy as much. Nothing wrong with the burger, just my preference was different. We got with a side of Fries, and that was good too. We had the numerous beverages and they were also good. They have a tender Coconut from the tree that you can have plain or with alcohol. I tried it plain. Poke Bowl - This is probably the only food item that we didn’t enjoy much, just because we are not Poke people. There are various combinations on the menu, and even had a Tofu version. Daq Shack – LOVEE! I have an obsession with Watermelon, but to my woe, many places use the essence and not the real pieces. Here, they used the real pieces. I got it numerous times – both the virgin and regular versions. They also put it in a cool pineapple for you if you’re interested for an additional $$. Numerous fellow vacationers at the pools asked me about my pineapple and where they could get one. Pizza Lab – While we enjoyed the food here every time, we felt it was a bit inconsistent. For example, in two of our 3 meals here, we got the Rigatoni pasta with Ala Vodka sauce. Once the sauce had a good tomato flavor and had green peas (as noted in the menu) and another time it had a more creamy flavor and no peas. If you buy the pre-made pizzas, it is good as long as they are able to heat it well and bring it to you on time. Once when we went for lunch, they weren’t busy, and gave the pizza hot. It was yummm… Another time, when we went for dinner (they were busier than lunch), the pizza was not well heated, and was served to my hubby after I finished my pasta. Stix – I can eat Asian food all day every day. Noodles were great, they could make a few of them vegetarian. So my hubby was a happy camper too. And they had Bobba tea here. Enough said. Sugar Factory – Interesting and unique flavors of Ice cream. Was yumm. I tried the cake pop, I didn’t like it as much. Friendly service. They are opening up a full service breakfast place in the next month or so. Café Madeline – Good coffee, good food. Of course keep in mind that a Croissant if about $6.00 Cabana – Kentin . We got the Cabana by the Reflections pool. Was a fantastic relaxing experience. Kentin was our attender, and he was absolutely fantastic. He attended to our every need - we asked him for floats, and he got it for us; we had dietary restrictions, he made sure that was accommodated; I wanted the coconut pulp from the coconut, he made sure that was done for me too. Overall, very highly recommend Kentin, and the Cabana experience. Golf – I surprised my husband with Tee time. The golf was expansive and green. We had a golf cart, and took about 3 hours to complete 18 holes. They gave a welcome drink (alcoholic, mix of greygoose, cranberry, strawberry lemonade, and ice.) It was soo good for the weather, though it has alcohol, so doesn’t really count as hydration. So definitely keep yourself hydrated, it gets pretty hot. Enjoy your time.…
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Date of stay: May 2021
Value
Cleanliness
Service
3 Helpful votes
Helpful
Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar
Responded 4 days ago
Dear 12reviewerr, What a detailed review! - thank you so much for sharing your positive experience with the trip advisor community. You have definitely made the most of our facilities and we are so happy you and your husband had such a great time with us. We will be sure to recognize Kentin for his exemplary service and we know how proud he will be to read your comments. Thank you once again for providing such a detailed review and we look forward to welcoming you back soon. Sincerely, Gerald Resort Manager
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We are avid travelers, having traveled to 20+ countries all over the world. We will never go back to the Grand Hyatt Baha Mar. Dinner for 4 routinely cost $400-$600 per meal, but food was the equivalent of fast-casual dining quality. Carna steakhouse was Sizzler quality with STK NYC prices. Katsuya was local Japanese take out at Nobu Dubai prices. Housekeeping was awful. Service was slow EVERYWHERE on the property, yet they had the audacity to bleed you for money at every step. $80+ per day in resort fees. All-in, we spent $1,650 per night including meals, drinks, room stay, etc. If you want luxury and great service, go somewhere else. If you want quality food, go somewhere else. If you want value for your money, go somewhere else.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar
Responded 3 days ago
Dear EndlssSummer, I am sorry to learn you did not get to enjoy your holiday in our resort. We strive to deliver a five star experience to all of our guests and believe the quality of our Resort amenities, including our award winning restaurants and the recent addition of our waterpark, are first class. I am sorry we have let you down and we will double our efforts in ensuring we increase our level of service. Thank you for your constructive feedback and we sincerely hope we will have an opportunity to welcome you back to our resort in the near future. Thank you. Sincerely, Gerald Resort Manager
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I love this hotel and I go every year. This year I chose to go twice. Since Covid I have notice that the hotel is trying to get every cent Out of their guest and it is already a pricey hotel. All of a sudden now they are charging for a microwave and refrigerator. Even at the Jazz bar the manager was very aggressive walking around to guest trying to make them order more. (Very uncomfortable). At the restaurant you ask for tap water and they charge you for bottle water. They are still on a Skelton crew so several times I had to search for A waiter in the casino for a drink. I play the same machine so they know me. I ask for two drinks, one for me and one for my daughter who had went to the restroom. You have to wait so long and they know we are there together so I didn’t understand when the waitress showed up with one drink! She said her manager said I could only get one since I was alone. I can afford my on drinks and was offended because all day I had to get people for service. The place is not the same before Covid because now they are not treating their guest the same. It’s all about how much more money we can squeeze out of our guest and it’s very noticeable. The towel situation has always been a problem since they do laundry off site. It is now crazy that you have to beg for towels especially face towels since they don’t clean your room every day due to Covid! You pay too much for this type of service.…
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: Make sure to read your bill and get a print out the night before. They are very slow to fix your...
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2 Helpful votes
Helpful
Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar
Responded 3 days ago
Dear Jessica, thank you for your loyalty towards our hotel and we were delighted to welcome you for a second visit. I am sorry you felt this way about your recent stay. Our associate in Jazz Bar was probably attempting to actively provide service to all our patrons. I am sorry if you did not feel comfortable with his approach. Indeed, we had to adjust our standards of service due to covid but these changes are to ensure we deliver a safe experience to all of our guests and colleagues. Your feedback is important and we also all look forward to a time when we no longer have to have these strict covid protocols in place. Thank you once again for your constructive feedback and we look forward to welcoming you back in a not too distant future. Sincerely, Gerald Resort Manager
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Most of the staff we encountered were extremely friendly but when we went for our rapid COVID tests we were told it’s open 24/7. We went for our swabs and the 2 “nurses”? told us our results would be emailed in 30min and to come back for a print out. 30 min later the hallway was dark and nobody was home. The place totally closed and it was only 10pm, not 3am. I don’t know if they’ve stopped giving covid tests or if the staff is completely incompetent but that’s really unacceptable considering our flight is in the morning.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Plan to get your covid test somewhere else, Grand Hyatt Baha Mar covid testing is closed.
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1 Helpful vote
Helpful
Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar
Responded 4 days ago
Dear MontgomeryCNJ, Thank you for sharing your feedback and I am sorry for the delay in providing you with your rapid antigen results. Rest assured that this was an isolated incident as we experienced a short technical challenge last night with the lights in this areas. The service is indeed available 24/7 and is provided on a complimentary basis. I have sent you a personal note to provide assistance and believe all has been resolved by now. Thank you once again for bringing this to our attention and we trust you had a safe flight home. Sincerely, Gerald Resort Manager
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PRICE RANGE
$270 - $644 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanBahamasNew Providence IslandNassau
NUMBER OF ROOMS
1799
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Claim Your Listing Frequently Asked Questions about Grand Hyatt Baha Mar
Which popular attractions are close to Grand Hyatt Baha Mar?
Nearby attractions include The Daiquiri Shack (0.3 miles), Baha Mar Casino (0.09 miles), and The Current Baha Mar Gallery & Art Center (0.09 miles).
What are some of the property amenities at Grand Hyatt Baha Mar?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Baha Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Baha Mar?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Grand Hyatt Baha Mar?
Conveniently located restaurants include Daiquiri Shack, Jazz Bar, and Cleo Mediterraneo.
Are there opportunities to exercise at Grand Hyatt Baha Mar?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Baha Mar have an airport shuttle?
Yes, Grand Hyatt Baha Mar offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Baha Mar?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Baha Mar offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt Baha Mar?
Many travelers enjoy visiting Queen's Staircase (3.8 miles), Fort Charlotte (2.5 miles), and Fort Fincastle (3.7 miles).