Grand Hyatt Baha Mar
One Baha Mar Boulevard, Nassau New Providence Island
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About
#7 of 11 resorts in New Providence Island
Location
4.5
Cleanliness
4.5
Service
4.0
Value
3.4
Celebrate the culture of The Bahamas at the new Grand Hyatt Baha Mar, a spectacular beach resort on the pristine Cable Beach, Nassau. With step-in and full balconies overlooking magnificent beach and show fountain views, 6 pools, world class spa, largest casino in the Caribbean and a signature Jack Nicklaus golf-course. This stunning resort will take your breath away.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Tennis court
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Location
One Baha Mar Boulevard, Nassau New Providence Island
Grand Hyatt Baha Mar
Getting there
Good for walkers
Grade: 86 out of 100
86
Nassau Intl Airport
5.1 mi•
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29 Restaurants
within 0.3 miles
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Beautiful room and view. Kyle at check in was incredibly helpful and kind. Excellent service. Ocean view room. Clean, spacious. Beautiful decor. This is our second visit to grand hyatt this year. Will return. Highly recommend.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favorite
So, you’ve likely read the many reviews on Baha Mar. You know that Atlantis is akin to MGM Grand Las Vegas while Baha Mar is akin to Aria. You know that everything is going to be 25% more than what you had initially priced out because of the 15% automatic gratuities that are added to everything and the variety of VAT taxes that will be assessed. You probably know that your quoted room rate is just the tip of the iceberg because you’ll also need to add the daily twenty-dollar-and-change housekeeping fee plus the $60’ish resort fee. Bottom line … it’s a great place to vacation but it’s going to be pricey. On our end, our party is a mom, dad, a 14-yr old girl and a 12-yr old boy. Here are a few tips to perhaps stretch your dollars out a bit more here at Baha Mar. We stayed at the Grand Hyatt, so these observations mostly focus on that property. 1. Don’t be afraid to plan meals at the fast-casual Chinese restaurant (Stix) and the fast-casual Italian restaurant (Pizza Lab) as the food there is actually quite good. For the 4 of us, eating at any of the fine dining spots (more on that later) would routinely bring the bill to over $200 (and we didn’t order any alcohol!) once the VAT and gratuities were added. You could probably keep the bill to about $120 or so at these fast-casual but no less delicious eateries. I can’t comment on the only other fast-casual, Sugar Factory, as we never ate there. 2. Of the all the fine dining restaurants we tried (which included Cinko, Cleo, Fi’lia), our dollars went farthest at Cleo. That’s the Mediterranean restaurant located on the SLS side. I say this because they offer a Mezze platter for 2 for $120. It consists of several proteins and sides and I think that it was enough to feed our family of four (although we did add in one more appetizer). So, perhaps two Mezze platters for a party of 6 adults could be enough. In any case, this was the only dinner that we had where the total bill came in under $200 and we felt full (I think the bill was about $175). Moreover, it’s not that it was the only meal that held value, but I thought it was the tastiest of the three restaurants that we tried. 3. Breakfast? Hmmm… Starbucks is always reliable and not really overpriced. Café Madeleine is very good and reasonable and something you should try, although the selections are a bit limited (their best items are the honey-infused fruit plate and the French toast; we were able to get breakfast for under $100 after the VAT and gratuity). If you need a buffet though, there are two. The Regatta and the aforementioned Cleo. IMHO, Regatta is the better option. There are more food options on display. But, in keeping with stretching your dollar, this one is the better value overall. Cleo is $10 more per adult, with a price tag of $55. Also, Cleo’s “adult” pricing starts at 6 years old. Regatta comes in at $44 for an adult, $15 for any child 11 and under. Regatta gets the nod here on every level that counts. 4. The housekeeping fee includes up to 4 bottles of Dasani water brought to your room every day. And, you’re going to want water. Even if you didn’t finish the water from the night before, hide the unopened ones so that housekeeping gives you four more when they clean the room. If you totally run out of water, you can actually find complimentary bottles of Dasani in the Departure Lounge (Grand Hyatt West, lobby level). Obviously, don’t abuse this secret. Take one bottle if you need one. Don’t be THAT tourist. If you purchase Dasani from somewhere on property, that will cost about $4. 5. There is actually a place where you can get some “free” drinks. And, that’s at the entrance of the Grand Hyatt West lobby entrance (by the bell hop). Between 11a’ish and 4:30’ish every day, there is someone there who will gladly give you a cup of either punch (non-alcoholic) or rum punch. There is no tip jar there, but I know that leaving them $1 is something they’d appreciate. Every time I walked from one part of the hotel to the other, I would find a way to make my way past this punch station. It probably saved me $50 in drinks a day that I would’ve spent otherwise at a bar. 6. The casino – although I admit my lack of planning costs me in this department, but I don’t usually bring loads of cash to a casino nor do I establish casino credit. If I feel like I want to play, I usually will take money out of my credit card (I have a card through my credit union that I keep handy solely for this purpose). I bring this up because the fee for withdrawing from your credit card here at Baha Mar is 3% of the amount withdrawn. That is actually incredibly reasonable. Here in Washington DC at the nearby MGM Grand National Harbor, that fee is 7%. And, most of the casino properties in Las Vegas levy 5%. 7. Invest in an afternoon at the Beach Club within the water park. Let’s assume that you plan to be at the water park all day. Let’s also keep in mind that we have the mom/dad/two kids scenario. This Beach Club is a premium experience within the water park. It’s a private area where you can rent an all-day chaise lounge chair for one adult ($100); a two-person day bed ($200); or a cabana (not sure of costs). This private area gives you access to their gorgeous infinity pool and a private bathroom area. But what made this worth it for us is that the entire $200 (we rented the day bed) can be used as food credit while you’re there. The food comes from a beachfront restaurant called 25 Degrees North, so the food is “high-end” as opposed to coming from a hot dog stand / burger stand. Technically, we purchased the day bed so only two of us are allowed in that private area. But the monitors are pretty lax about letting kids come in and out to connect with their parents. In any case, the kids would probably just check in with their parents, grab some food, and then head back to the main water park anyway. So, the $200 entry for us equated to good food throughout the day, private time for mom and dad, wading in the infinity pool (or joining up with the kids in the water park). BTW, while I say it’s $200, it’ll be $250 when you get the bill due to the VAT and auto gratuity. 8. Finally, consider whether this (or Atlantis) is where you really want to go. Let’s say you’re a solo business traveler and you find that you have meetings to attend / work to do from 9a-5p. You won’t then be able to enjoy the water park or the swimming pools (they all close at 6p). Do you then really need to stay at a property like this (as well as Atlantis) that charges $80’ish extra dollars for water park access and 4 bottles of Dasani daily? Or maybe your goal is to try the local island cuisine (like the restaurants of the Fish Fry where a taxi ride will be $22 one way there) more than just once. You may just want to find a different property all-together in downtown Nassau where you can still enjoy the island vibes and proximity to Bahamian culture without being charged all those fees for services you won’t really use and taxi costs that you can otherwise avoid.…
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Date of stay: August 2022
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Room Tip: Pay more for the ocean view. You're going to a tropical island after all. Otherwise, why...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
154 Helpful votes
Helpful
Response from Resort Manager, Other at Grand Hyatt Baha Mar
Responded Aug 22, 2022
Dear homeryen88, Whoa! What can I say? Thank you, thank you, thank you. I know our Trip Advisor guests will appreciate your secret tips as much as I did. You have provided a wealth of invaluable information, and this truly helps our future guests decide if Grand Hyatt Baha Mar is the best fit for their island vacation. We are a high-end luxury resort (please know that Bahamian hotels and restaurants, regardless of location on the island, will also charge VAT and Service Fees) with everything a person could want on a tropical getaway: pristine beaches, fabulous pools, fun water park, unique restaurants, animal sanctuaries, casino, golf, sports courts, oh, the list goes on and on! It appears that you and your family had a wonderful vacation, and we hope to have the pleasure of your next stay. With gratitude, Gerald Ursulet Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was clean. Staff were ok. Service was not above par with the exception of a few personal which went over the top. Bar and Dinner staff at Cafe Bolood and Marcus were great. Bar staff at Rosewood Bar were great as well. When Restaraunt and Bar knew it was a birthday celebration they made it special. Hotel did nothing for me when the same request was made. Note this was a mile stone birthday. Cafe Madeleine would be a recommendation as well. Be aware of the transaction fee being charged on your credit card for the final bill which is in BSD. I called the hotel looking to be reimbursed for this as I was quoted in USD on my reservation. Both currencies are at Par. The hotel reservation quote was in USD but invoice is in BSD. Hotel refused to correct this.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Resort Manager, Other at Grand Hyatt Baha Mar
Responded yesterday
Hello Trip185904, We appreciate you sharing this vital information with our Trip Advisor community. At Grand Hyatt Baha Mar, we charge our guests in Bahamian Dollars, which is 1:1 with the US Dollar. Some banks in the US charge a fee for this payment; however, this is not something that our hotel can control as it is not a hotel charge but a bank charge. Our best suggestion would be to contact your credit card bank and learn more about their foreign exchange fees. Thank you for being our guest and sharing your kind words about your stay. It was our sincere pleasure to host you, and we hope to see you again the next time you plan an island getaway. Cheers! The Grand Hyatt Baha Mar Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I had a great time but it is NOT for someone on a budget. Great restaurant options. Our favorites were Costa (sit at bar if no kids) and Katsuya. They are expensive and be aware of the built in 15% tip/service charge and 10% VAT. We didn’t bring kids but the water parks look amazing. We rented two chairs at Baha Bay but would not do that again (unless it’s VERY crowded). Many chairs available on the beach and at other pools. We played 2 rounds of golf and loved it. Not easy but pace of play was fast for a resort course. Go have fun but bring your wallet!! Cheers!!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Resort Manager, Other at Grand Hyatt Baha Mar
Responded yesterday
Dear graftr33, Thank you for sharing your recent experience at Grand Hyatt Baha Mar. We're thrilled you and your wife had a fantastic time enjoying our resort amenities, restaurants, and activities. Your feedback about the dining options and insights on the costs associated with dining expenses are greatly appreciated; it will help our Trip Advisor guests plan accordingly. We're delighted that you found the water parks and golf experiences enjoyable. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay at our resort. Sending sunny smiles, The Grand Hyatt Baha Mar Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Grand Hyatt does not disappoint. It's beautiful grounds are simply breathtaking. The food is amazing and the rooms were immaculately clean. That being said if I could make changes I would prefer the staff be alot more friendly and I would like them to include more evening activities for the kids...arcade, movie theater, kids club. I really enjoyed my stay here and would choose this over Atlantis but I don't think my kids would. The water park and daytime activities were perfect for them but at night my teens were left wondering abd feeling bored. Plenty of nightlife for adults though. I experienced the best live entertainment in the hotels lounge. They were amazing. Overall this hotel met beyond what I expected it would. Can't wait to go back.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel and great restaurants. Just overpriced and poor service! Especially when paying so much! Cleaning staff had to be called twice to come clean, and when they did they left cleaners and whole bag of dirty towels by the door! Beach Club at Baha Bay is a scam! Don't need it if you have kids! They won't let anyone in who hasn't purchased a chair so our group was split and I though we needed to buy chairs while in Baha Cay. Beach side I purchased day beds in first row and came to find a day ahead that they were in 3 rd row. After arguing with a manager I got my money back. Spa - doesn't have any amenities - just tea or water while you wait which when you pay this much for treatment should! Even towels at the spa you have to ask for. Steam room wasn't working when we were there. Restaurants have great variety and good food - but just crazy expensive pricing. …
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Resort Manager, Other at Grand Hyatt Baha Mar
Responded yesterday
Dear Travelqueenss, Your kind words about our beautiful property and great restaurants were happily received. Thank you for sharing your recent experience at the Grand Hyatt Baha Mar. However, we deeply regret to hear that your stay fell short of the exceptional standards we aim to deliver, and we apologize for any inconveniences you encountered. Your feedback regarding the service inconsistencies, cleanliness, and experiences at the Beach Club and Spa is disappointing and not reflective of the level of service we strive to provide. Please know your feedback is invaluable to us, and we sincerely apologize for any frustration caused during your stay. Should you consider returning, we hope to have the opportunity to provide you with a more seamless and enjoyable stay. Warm regards, The Grand Hyatt Baha Mar Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the most beautiful resorts I have ever visited! Although certainly not inexpensive, it was worth every penny and should be on everyone’s bucket list! Such an incredibly charming property…great food, impeccable service, and everything just felt so new & clean! There is something for everyone…water slides for kids, casual & fine dining for families, and casino for adults. They also have a kids club for 3-12 and hopefully they will create a tween version for the 13-17 crowd in the future…but in the meantime that crew can enjoy mini golf, pickleball, bocce and basketball until 10:00 every night! Baha Mar was simply amazing on every level and we will definitely be going back!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Resort Manager, Other at Grand Hyatt Baha Mar
Responded yesterday
Thank you, thank you, thank you! Paradise Found is precisely how we want our guests to feel when they join us, and we could not be happier that Grand Hyatt Baha Mar left you with such a memorable impression! Wonderful news. Please know that the Baha Mar and the Grand Hyatt teams continually evolve the resort's campus offerings and activities, and the tween age range is a high priority. Hopefully, you will join us again the next time you plan a Bahamian getaway and review our enhancements. Wishing you a wonderful holiday season, The Grand Hyatt Baha Mar Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely resort, lots of things to do with family and friends. But unfortunately staff makes your trip uncomfortable.. meaning they make you feel like you are bugging them. Staff is extremely unwelcoming and rude. Even when restaurants are slow and not busy
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Date of stay: November 2023Trip type: Traveled with friends
Value
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Room Tip: Ignore poor workers attitudes
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We frequently visit the Grand Hyatt Bahamar, this was our 6th trip to the resort. We were however extremely disappointed in the service we received this past trip. We did not receive House Keeping service for 2 nights in a row and when they did come, they came after 5PM which is after we came back from the beach / pool and needed to shower. We did not have any clean towels and ran out of toilet paper. Lights in our bathroom were broken and can only be turned on using the master switch, which means if you are using the bathroom at night you have to turn all the lights on in the room waking everyone up. This is room 764 in the East Tower. We were not acknowledged as Hyatt Explorist Member at check-in nor offered any benefits, definitely was not upgraded for status.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Resort Manager, Other at Grand Hyatt Baha Mar
Responded 2 days ago
Dear jayelle85, Thank you for taking the time to share your most recent experience with us. We greatly appreciate your continued loyalty to Grand Hyatt Baha Mar, having visited us six times. We sincerely apologize for the disappointing aspects of your recent stay that fell short of the high standards we strive to uphold. The lack of housekeeping service for consecutive nights, untimely housekeeping visits, the lack of Hyatt Explorist acknowledgment, and the issues with the lighting are certainly not reflective of the experience we aim to provide. Please accept our sincerest apologies for these inconveniences; we understand the frustration these unintentional shortcomings caused. We hope to have the opportunity to restore your faith in our service during your future visits. Warm regards, The Grand Hyatt Baha Mar Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Be sure to check your room charges and keep ALL receipts! We had $1300 in over charges and were told that it was a good thing I had the receipt to prove it. We felt that the food was over priced for mediocre quality..With that being said, the staff was really great!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the Nassau area.
PRICE RANGE
$442 - $918 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanBahamasNew Providence IslandNassau
NUMBER OF ROOMS
1799
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Claim Your ListingGRAND HYATT BAHA MAR - Updated 2023 Prices & Resort Reviews (Bahamas/New Providence Island)
Frequently Asked Questions about Grand Hyatt Baha Mar
Which popular attractions are close to Grand Hyatt Baha Mar?
Nearby attractions include The Daiquiri Shack (0.3 miles), The Current: Baha Mar Gallery & Art Center (0.09 miles), and Baha Mar Casino (0.09 miles).
What are some of the property amenities at Grand Hyatt Baha Mar?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Baha Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Baha Mar?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Grand Hyatt Baha Mar?
Conveniently located restaurants include Pizza Lab, Daiquiri Shack, and Sugar Factory Baha Mar.
Are there opportunities to exercise at Grand Hyatt Baha Mar?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Baha Mar have an airport shuttle?
Yes, Grand Hyatt Baha Mar offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Hyatt Baha Mar have airport transportation?
Yes, Grand Hyatt Baha Mar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Baha Mar?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Baha Mar offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.