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4.0

Very good

4,449 reviews

#6 of 37 hotels in Nassau

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Celebrate the culture of The Bahamas at the new Grand Hyatt Baha Mar, a spectacular beach resort on the pristine Cable Beach, Nassau. With step-in and full balconies overlooking magnificent beach and show fountain views, 6 pools, world class spa, largest casino in the Caribbean and a signature Jack Nicklaus golf-course. This stunning resort will take your breath away.

Room & Suite (555)555

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Center with Gym / Workout Room

Bar / lounge

Beach

Casino and Gambling

Babysitting

Parking

Wifi

Hot tub

Pool / beach towels

Adult pool

Outdoor pool

Heated pool

Sauna

Restaurant

Breakfast available

Breakfast buffet

Snack bar

Swimup bar

Poolside bar

Golf course

Tennis court

Evening entertainment

Nightclub / DJ

Children Activities (Kid / Family Friendly)

Kids club

Pets Allowed ( Dog / Pet Friendly )

Free airport transportation

Airport transportation

Shuttle bus service

Business Center with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Couples massage

Facial treatments

Head massage

Massage

Salon

24-hour security

Concierge

Currency exchange

Gift shop

Non-smoking hotel

Shops

Sun umbrellas

ATM on site

Butler service

24-hour front desk

Dry cleaning

Laundry service

Room features

Air conditioning

Additional bathroom

Housekeeping

Private balcony

Room service

Minibar

Refrigerator

Flatscreen TV

Safe

VIP room facilities

Room types

Ocean view

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Great View

Bay View

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4,449Reviews819Q+A100Room tips

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sadie1802 wrote a review Sep 2020

Doncaster, United Kingdom1 contribution1 helpful vote

Do not book here!!

Booked a room for next August 2021 on free cancellation. However paid nearly 500 deposit. Unfortunately I had to cancel this room in July this year and I am still waiting for my refund. After many emails back and forth between the hotel, who keep telling me they have refunded me, I still have not received it. Not sure why they advertise their rooms as free cancellation if this clearly is not the case. I have booked with Hyatt for years and believed them to be a reputable company. Will never book with them again now.

Date of stay: September 2020Trip type: Traveled as a couple

1 Helpful vote

Helpful

Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar

Responded Sep 22, 2020

Dear Sadie1802, Warm greetings from the Bahamas and thank you for bringing this matter to our attention. I am sorry to learn of your experience and can understand your frustration if you are still waiting for your refund. Our cancelation policy is very straight forward and was created to simplify the process for all of our guests, allowing extra flexibility. This was obviously not the case with your particular experience and I am sorry you had to contact our hotel numerous times to resolve you situation, without success. I have sent you a private message so I can personally assist with resolving this unfortunate situation for you. Thank you and and I look forward to hearing from you. Sincerely, Gerald Ursulet Resort Manager

TJK wrote a review Aug 2020

7 contributions4 helpful votes

The best Bahamas has to offer!

The Baha Mar holds up to the hype. When we were there, SLS and Grand Hyatt were open - and there was lots more development in the works. We hear more hotels have opened so we were excited to go back before things were shut down because of covid. The grounds are immaculate and the staff was welcoming and warm. The casino area was clean and not crowded, and the amenities for children and families were perfect. Our room was pristine and exactly as shown on the pictures, and the view from our balcony was even more breathtaking than pictured. The restaurant options onsite were just ok, and while it may be better now this would be the only reason for not leaving 5 stars. The perfect getaway and the best Bahamas has to offer!

Date of stay: September 2019Trip type: Traveled with family

1 Helpful vote

Helpful

Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar

Responded Aug 24, 2020

Dear tking007, thank you very much for your positive review and for taking the time to share your experience with the Tripadvisor community. We are delighted to read your positive comments and are happy to share that since your last visit, the Resort has had new additions to its restaurants offerings. We have opened Pizza lab, a family friendly Italian restaurant as well a Malam, which offers Indian favourites. We are also about to open Sugar Factory and a fantastic seafood restaurant by celebrity chef Marcus Samuelsson, right by the beach. Plenty of options at various prive points! We cannot wait to welcome you and your family back to our beautiful resort and let you experience the best Bahamas has to offer! Sincerely, Gerald Resort Manager Grand Hyatt Baha Mar

Bexiboo09 wrote a review Aug 2020

London, United Kingdom3,333 contributions104 helpful votes

Amazing 2 weeks in paradise

This hotel was a dream to stay at. Yes, it’s expensive and yes, you need to watch what you’re buying if you’re staying for as long as we were but we never had a bad experience and it’s a 5* hotel in the Bahamas. Common sense, people! Rooms: beautiful. The only annoyance - and it’s slight - is not having a solid wall between the bedroom and bathroom. I get why but in the middle of the night when someone goes to the loo, it’s jarring when the lights go on as it shines through the cracks. We asked for a mini fridge as we stopped by a supermarket to pick up juices and extra waters and it was put in our room - though not for a couple of days so do check up on it. We stayed in the main part of the hotel, not the SLS or Rosewood. Restaurants: I think we tried all of them except the Chinese and Stix. Our favourites were Cleo, Katsuya and Carna. Loved them, would thoroughly recommend. Our least favourite was Commonwealth which was just empty, there was like 3 tables in there. I feel like as the entrance is a bit hidden, there’s no foot traffic. On the whole, the Rosewood side is much calmer in the evening. I think they’ve redone this restaurant since we were there in Nov/Dec. Daytime restaurants - we loved the truck over by SLS’s beach for fish tacos and truffle fries or a Cobb salad at Drift. We hung out by the Elixir Pool for 12 days out of 14 and loved it there. Calmer, less kids and good service. Take your Yeti or insulated cups, they’re happy to serve water into them! Drinks/entertainment: we liked the Jazz bar on the main floor and spent most of our time there. The SLS Skybar was great but could get pretty windy. Otherwise the entertainment is the casino! Spa: brilliant, had one of the best massages. If you’re not leaving until the evening and want to spend the day by the pool, book this instead for a couple of hours before you need to leave. You can shower and get ready after your treatment and it saves you having to keep the room longer. All in all, we had a great time. Would I return? Yes but not for as long. I’d add it onto a trip to Florida or somewhere else down that way and do a long weekend there. It’s a gorgeous place and the staff were mostly kind and helpful. …

Date of stay: November 2019Trip type: Traveled with friends

2 Helpful votes

Helpful

Jason Burke wrote a review Aug 2020

Denver, Colorado1 contribution

Still no refund after 2 months

Booked a couple of rooms in June that we had to cancel due to the Bahamas being closed with the pandemic. Still waiting on a full refund. Sent emails several times but absolutely no response from Grand Hyatt. You would think a hotel chain with a supposedly good reputation would work with its customers. Not sure if I would book with Grand Hyatt again.

Date of stay: June 2020Trip type: Traveled as a couple

Helpful

Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar

Responded Aug 15, 2020

Dear jasonburke63, Thank you for choosing Grand Hyatt Baha Mar for your holidays. I am sorry to hear of your experience and can certainly understand your frustration. I have taken the liberty to send you a private message and can assure you that we will do our utmost to expedite the refund. I look forward to hearing from you. Thank you. Sincerely, Gerald Ursulet Resort Manager Grand Hyatt Baha Mar

Jo Anna wrote a review Jul 2020

42 contributions1 helpful vote

Incredible!!!!!

Really incredible!!!!! You can find everything there .... it’s a paradise!!!! Amazing place !!!! Excellent service! Bahamar roof garden gorgeous!!!! It’s really in another planet !!!! Their hotels are in front of the sea - beach !! But there are Pools also everywhere, food, drinks .. whatever you want ! It’s expensive for Europeans but once you worth to live it !

Date of stay: December 2019Trip type: Traveled with friends

Helpful

Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar

Responded Jul 10, 2020

Thank you Blessed1Traveler! What a delight to read your review! Thank you so much for recognising our resort as a place close to paradise! Our team will certainly be pleased to read your kind words and know that their hard work and passion contributed to a fantastic stay for you and your family. We look forward to welcoming you back soon! Sincerely, Gerald Ursulet Resort Manager Grand Hyatt Baha Mar

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