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Mahogany Hill Western Rd, Nassau New Providence Island
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Traveler (122)
Room & Suite (41)
Dining (14)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 36 hotels in Nassau
Location
4.5
Cleanliness
4.9
Service
4.4
Value
4.1
Travelers' Choice
A 30-ROOM BOUTIQUE HOTEL & GATHERING SPACE IN NASSAU, THE BAHAMAS The Island House stands out among Bahamian resorts, having been designed with both visitors and the local community in mind, and as a symbiotic extension of the surrounding environment. The property features 30 rooms and suites, exclusive private beach access, six rental apartments, two restaurants, a cafe, wine market, art house cinema, lap pool, movement studio, squash courts, The Outpost our flexible workspace and a Bamford Spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Concierge
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Iron
Kitchenette
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Luxury
138Reviews17Q+A17Room tips
Traveler rating
  • 95
  • 30
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  • 2
  • 1
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Popular mentions
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kenwood67 wrote a review Jun 2022
London, United Kingdom44 contributions19 helpful votes
A great boutique hotel. Very spacious rooms, large well lit bathrooms. The hotel has everything you could need, large pool, gym, spa, cinema. Fabulous restaurant, use of a nearby beach. Love staying there. All the staff really friendly. Feels like a private members club. My preferred hotel when visiting Nassau. The opposite to a resort Hotel.
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Date of stay: June 2022Trip type: Traveled as a couple
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tarrita wrote a review Jun 2022
New York City, New York100 contributions65 helpful votes
When I thought of booking a hotel in the Bahamas, I thought, "it must be on the beach." Not quite true in the case of this lovely little gem. What it lacks in being oceanfront it makes up in its style, great people, high quality food and drinks, and the awesome service to the private beach. That beach though... perfect white sand and clear water inside a private residential community. The food there wasn't the greatest, but it was a day well spent. If you want to get away, and don't want to be near all the activities of the capital, this place is perfect. It's far from Atlantis and mostly everything. Perfect for relaxing. The rooms were nicely appointed, clean, stylish, and the views out over the garden were tranquil. Wish I had time to enjoy the spa or the gym, but they have both and they looked very nice. On site restaurant (Asian, can't remember the name) was pretty good. And with a short taxi ride, you can visit other great little spots for dinner nearby.
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Date of stay: October 2021
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Location
Service
Room Tip: Garden view with a private balcony was very nice and secluded.
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Linda W wrote a review Apr 2022
York, United Kingdom39 contributions18 helpful votes
+1
I cannot fault this hotel. We found the staff to be constantly friendly and attentive. There is no dining room as such within the hotel but there are three restaurants. Yellowbell cocktail and bites bar offers a good choice of breakfasts and cocktails. In the evening an excellent bites menu is curated by the chef at Shima . Ideal after a day at the beach if you don’t want a large meal. Shima , the Thai restaurant,is situated on the top floor of the hotel with very good food and very good views. Mogano , the Italian restaurant, is a short walk at the bottom of the drive, pizzas are available for room service. The highlight of this visit is the private Fort Bay beach club. This is available to hotel guests. You order a London taxi courtesy car at the front desk. This usually takes 15 minutes to arrive and is a short drive away . On arrival you collect your free beach towels, then a few yards walk to the beach where we were taken to free sun beds with an umbrella a few yards from the sea . You can eat under shade at the bar or have anything brought to you by the staff who were very attentive.
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Date of stay: April 2022Trip type: Traveled with friends
Room Tip: A small room fridge is available on request
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2 Helpful votes
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repeteOttawa_Canada wrote a review Mar 2022
Ottawa, Canada157 contributions118 helpful votes
Came here for a week for some R&R. Everything about this place is first class. We had a king room with marina view which was fine except probably not worth the extra $ since the marina/ocean was quite distant. Room was large and clean and was attended too nicely every day. The staff were very friendly and accommodating. The food was excellent as were the drinks/cocktails. Well equipped gym and lots of yoga, barre etc classes. Pool was great. House car to the beach was a nice perk. All in all a great place. Expensive but highly recommend.
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Date of stay: March 2022Trip type: Traveled as a couple
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lillywr wrote a review Mar 2022
London, United Kingdom41 contributions44 helpful votes
+1
Loved the hotel. So well built and fitted out, the bathroom was a particular delight. The pool was lovely and chilled and landscaping well maintained, the rooms really sizeable and generous, there are great dining options and the hotel is in a lovely situation on the western side of the Island. The massive, not to be underestimated, perk is the shuttle access to the Fort Bay Club with private beach. This is really the best place to hang out on a sunny day, by the beach, have food and enjoy people/boat watching. The staff in the Breakfast restaurant (Yellowbell) and Shima (where we had dinner on a few occasions) are lovely and really made us feel really welcome and relaxed. The "doorman" who drove the taxi to and from the Old Fort Bay Club was also incredibly helpful and lovely. There were however, a couple of points for attention: 1. It felt like sometimes staff, particularly in the reception and poolside, would give attention to whoever shouted the loudest, regardless of how long you have waited to be served. Often the staff would interupt serving me to help/serve/take an order from someone else or "Mr" so and so. This isn't great from either the customers side, as it doesn't exactly make you feel special, or the hotel. 2. The COVID testing could have been so much better organised! Not only did the reception not take/ask us if we needed a booking when we checked in (we had to chase it), they would have been aware of how many people were booked in, in advance. Therefore, they could have assigned 10 minute slots (for example), so not everyone would need to be grouped together sat around aimlessly for 30-45 mins wasting time waiting to be tested. Furthermore, we were not given advance notice, on booking the test with the reception that we needed to fill out a form to register to do the test and get the result. Again, further wasted time on the day of the test. The whole process, despite probably being around for a while, just didn't feel organised at all. 3. On asking about activities to do in the local area, the reception staff didn't really have anything to say and didn't seem interested in helping us. Instead sending us to Google. 4. I asked for help for information etc. on another couple of occasions and again, didn't get much in return. Just promises that staff would get back to me, which didn't happen. 5. The guy running the pool side drinks service was completely over run on some occasions, sometimes when it wasn't even that busy by the pool. On one occasion he thanked me for going to the bar myself and ordering the 2 drinks with the many staff behind the bar, who could have really been helping him by the poolside. I did this after he told me he had too many orders, so couldn't serve me. I got served 10x quicker at the bar! 6. I am not sure who designed the rooms, but the plug sockets are in terrible positions in compared to both beds, and the USB socket between the beds didn't work. Overall, we really enjoyed our stay at the hotel. However, there were some massive drawbacks as outlined above. It is a bit of a shame, especially the part about staff serving others over customers already being served, but at least these are elements that can be improved upon for the benefit of guests in the future.
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Date of stay: February 2022Trip type: Traveled as a couple
3 Helpful votes
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ACanadia wrote a review Mar 2022
Calgary, Canada123 contributions18 helpful votes
By far the best meal and drinks I have had. The menu itself is so creative and the atmosphere and decor are stunning. We spent a lot of time here and would book a room next time. The food is a creative mix and the cocktails are unique and flavorful. Staff are wonderful and it's just a fantastic place to be at.
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Date of stay: January 2022
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AnnisquamAdventurer wrote a review Feb 2022
Gloucester, Massachusetts153 contributions70 helpful votes
Living North of Boston during the COVID pandemic provided us with one benefit: finding The Island House as a safe and easy way to cure our cabin fever. We had the good fortune of first visiting in the Spring of 2021 and, again, last week. The design, the landscaping, the furnishings, the well-trained, outgoing and accommodating staff, the amenities (fitness center and spa), the Yellow Bee bar, on site dining at “Asian”Shima and “Italian” Mogano would make it very easy to hibernate on site. But, The Island House also offers access to the private Old Fort Bay Club and it’s spectacular beach via a British taxi that provides door-to-door service (if lucky, Kent will be your driver😉). The only cons could be occasional young and active children at the pool and the volume of Bahamian Afro-pop music on the pool speakers. (The jazz in Yellow Bee was wonderful.) If we are fortunate, we will soon return to The Island House!
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Date of stay: February 2022Trip type: Traveled as a couple
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Dan J wrote a review Feb 2022
1 contribution3 helpful votes
My fiancé and I came down for 4 nights to get away from the cold in the Northeast and stayed in the Marina View room. We ended up on the second floor and I would barely call our view “marina” with just a tiny sliver of water / which is unfortunate because we paid extra for the view. Otherwise the room was spacious, clean and well appointed (the pillows could use some upgrading). The room also lacked a few basic amenities (no mini bar or even a fridge to keep leftovers from the wine/cheese shop. The property is beautiful, clean and well kept. However, the crowd is a bit stuffy and the service slow and unfriendly. For a couple looking for some fun in the sun, this didn’t really feel like a vacation resort but more of a business hotel - any expedition / boat From paradise island is 40 min away. The access to Old Fort Bay beach is nice and the beach is beautiful , however we felt like second rate customers as the servers essentially ignored us on the beach. Lastly, the highly touted bamford spa failed to impress. We booked a couples massage and there were no stream rooms, saunas, hot tubs etc, just a massage room. Overall it is a very nice property but missed the mark on service and perhaps we were at the wrong place for what we were looking for.
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Date of stay: February 2022Trip type: Traveled as a couple
Room Tip: If you book marina views, make sure you are on top floor.
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3 Helpful votes
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Brushetta88 wrote a review Jan 2022
Marietta, Georgia80 contributions16 helpful votes
This was my first time visiting this beautiful island and I must say that staying at the Island House was the best decision. The hotel is SPECTACULAR. During some moments it seemed like we were the only people staying there. We dined at Shima and the Yellowbell everyday. Unfortunately, we had a reservation for the Italian restaurant but they had to close unexpectedly for the week =(. I can only IMAGINE how good their food would have been. The main GEM at this hotel is the STAFF!!!!! Kera took care of us within the first 2 seconds of meeting her. She was very nice and extremely accommodating as well. Kendal, Khamel, and Diangelo were all extremely helpful as well. KEISHA took care of us every morning when we dined at the hotel for breakfast and lunch. I would return based solely on our experience with the staff. We go on an annual girls trip and I must say this trip was all around fantastic
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Date of stay: January 2022
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austin05 wrote a review Jan 2022
London, United Kingdom6 contributions2 helpful votes
5 ⭐️ for this beautiful hotel, staff, food, location & service! I’ve been fortunate to have Travelled a lot and stay in a lot of hotels. I would highly recommend without question staying at The Island House Hotel. From accommodating special requests, to awesome customer service & delicious food on site. It has everything you want and more! Huge thank you to Kiera, and GM James for making sure we felt at home! Very kind and they went above & beyond to make sure we enjoyed our stay.
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Date of stay: January 2022Trip type: Traveled as a couple
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PRICE RANGE
$554 - $717 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanBahamasNew Providence IslandNassau
NUMBER OF ROOMS
30
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Frequently Asked Questions about The Island House
Which popular attractions are close to The Island House?
Nearby attractions include Jetline Simulation Bahamas (3.3 miles), Clifton Heritage National Park (2.5 miles), and Jaws Beach (2.4 miles).
What are some of the property amenities at The Island House?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Island House?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Island House?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Island House?
Yes, free parking is available to guests.
What are some restaurants close to The Island House?
Conveniently located restaurants include La Caverna, Louis & Steen's Market Orleans, and Sapodilla.
Are there opportunities to exercise at The Island House?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does The Island House have airport transportation?
Yes, The Island House offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Island House?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Island House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Island House offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.