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Sandals Royal Bahamian Spa Resort & Offshore Island

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Traveler (9591)
Room & Suite (2002)
Pool & Beach (1862)
Overview
  • Excellent57%
  • Very good23%
  • Average10%
  • Poor6%
  • Terrible4%
Travelers talk about
“crystal room”(1,359 reviews)
“butler service”(1,204 reviews)
“windsor building”(591 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Sandals Royal Bahamian Spa Resort & Offshore Island
Special Offer: 7-7-7 SAVINGS
Hotel deals
Offers from Sandals Royal Bahamian Spa Resort & Offshore Island
Special Offer: 7-7-7 SAVINGS
Hotel deals
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Reviews (9,682)
There are newer reviews for Sandals Royal Bahamian Spa Resort & Offshore Island
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9,249 results
Traveler rating
5,031
2,188
1,002
573
455
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LanguageEnglish
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5,031
2,188
1,002
573
455
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All reviewscrystal roombutler servicewindsor buildingwindsor poolroyal cafebutler suiterolls royceour honeymooncricketers pubstew fishred lane spapiano barspices restaurantbutler guestscandlelight dinnerbaccarat restaurantglass of champagne
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21 - 25 of 9,249 reviews
Reviewed 5 days ago

My wife and stayed in the Windsor Oceanfront Walkout room (1103 to be exact). Overall, the experience was good, as you would expect from any Sandals property. However, we've stayed at both Sandals Royal Caribbean and Sandals Montego Bay and the service from butlers and...More

10  Thank Marcus L
Reviewed 6 days ago via mobile

Just got back and everyone in our group was sick but not as bad as many others in the resort. Hand sanitizers are everywhere but no one at the resort will tell you the truth about what is going on and why everyone is sick....More

17  Thank Joseph S
Response from Vanassa J, Online Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore IslandResponded 2 days ago

Hello Joseph, Thank you for taking the time to express your concerns of Sandals Royal Bahamian and we are sorry to hear you felt that your stay had fallen short of your expectations. We wish to assure you that we value all guest feedback and...More

Reviewed 6 days ago via mobile

Horrible brown room like something out of coronation street . Resort was dead after 7pm . Enjoyed the private island but the furniture needs revamping . The food was terrible dry didn’t taste fresh , asked for veggie burger and they didn’t have any but...More

5  Thank Bev L
Reviewed 6 days ago via mobile

We arrived Monday the 6th for a 5 night stay. When we first arrived. We were told our room wasn’t ready do to “maintenance” problem. So they put us in a regular room that we had to wait 3 hours for. When we originally booked...More

14  Thank nicole6409
Response from Vanassa J, Online Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore IslandResponded 5 days ago

Hello Nicole, Thank you for taking the time to share with us your experience of Sandals Royal Bahamian and we are sincerely sorry if your honeymoon stay did not go as planned due to circumstances beyond our control. Although regular maintenance is performed on our...More

Reviewed 1 week ago via mobile

My husband and I spent a week at the resort for our honeymoon at the end of July. We absolutely loved the resort. I gave 4 stars because I came down with the virus that many appear to have gotten over the last couple of...More

7  Thank Katie F
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Beachfront
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Wheelchair access
Shuttle Bus Service
Business Center with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
$534 - $1,452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Nassau
#3 Spa Hotel in Nassau
#4 Top resorts Hotel in Nassau
#5 On the Beach Hotel in Nassau
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$534 - $1,452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Nassau
#3 Spa Hotel in Nassau
#4 Top resorts Hotel in Nassau
#5 On the Beach Hotel in Nassau
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (9591)
Room & Suite (2002)
Pool & Beach (1862)
Dining (582)
Business Center & Event Rooms (51)
Amenities (20)
Family and Play Areas (18)
Questions & Answers
Ask a question
ericao370
Has anyone had any luck with cancelling their reservation to get their money back? As of today, people are still getting sick while there, if you do go you risk getting sick and affecting others but now you can't enjoy seafood because they took that off the menu, you can't enjoy the private island because they closed it and service is even slower because of staff shortages due to staff also being infected with the virus. This would be understandable because illness happens but Sandals Royal Bahamian claims you can only get your money back if you cancel 15 days prior to your trip. How the heck can you cancel a trip for an illness and loss of amenities when the resort is not being honest? They should release a statement and email all upcoming reservation holders to inform them of the issue, this way the customer gets a chance to decide for themselves. Instead we have to find out by messaging people on social media that you see currently at the resort.
August 17, 2018|
AnswerShow all 3 answers
Response from Carmen R | Property representative |
Erica, thank you for contacting us with these concerns. Guests with upcoming vacations are being emailed at the address linked to their booking and the team is handling bookings case by case to provide the best possible... More
2
Votes
condorchristi
August 17, 2018|
Answer
Response from Lilly1215 | Reviewed this property |
We have gone to 6 Sandals, this is the worst. Old, dirty, staff poorly trained, 100s got GI virus. Excursion expensive, eg...$900 to swim with pigs, $500 for a half mile long buggy ride, most of the tour was in bus on way to... More
1
Vote
Sarita J
August 16, 2018|
AnswerShow all 2 answers
Response from Valerie H |
I just returned from being there for a week. The situation has gotten worse. My husband got it and while we were in the nurses office, four more people called in. Numerous people that I spoke to had gotten sick. The... More
4
Votes
Room Tips
"Club level rooms in Windsor Tower are nice and large."
7_am_Snorkeler
2 million years ago
Read review
"Get your room in the Balmoral Building with pool and ocean view! (newer building and great views)"
FillUpYourPassport
2 million years ago
Read review
"If your booking the Windsor try and get garden view the back of the building faces an apartment complex"
BOB107
2 million years ago
Read review
"The Villas are quieter, nice garden views; small swimming pools for the guests and has been recently..."
852wendyannw
2 million years ago
Read review
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