Graycliff Hotel

Graycliff Hotel

West Hill Street, Nassau 10246 New Providence Island
Traveler (212)
Panorama of the Deluxe Room at the Graycliff Hotel
360
Panoramas (10)
Room
Room & Suite (274)

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Fully refundable before Sun, Jun 2
Breakfast included
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$405
Fully refundable before Sun, Jun 2
Breakfast included
Get rewarded with One Key
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$405
Breakfast included
$382
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#14 of 33 hotels in Nassau
Location
4.1
Cleanliness
4.2
Service
4.2
Value
3.8
Situated next door to Government House and only a few minutes away from white sand beaches, Graycliff Hotel offers an enticing world tucked away from the casinos and glitter Nassau is known for. This AAA Four-Diamond hotel boasts twenty elegant guest chambers and spacious pool cottage suites. The ambiance at Graycliff is to make each guest feel as if they’ve returned home. Upon arrival, guests are invited to sit and relax in comfort of the lounge while checking in.The rooms are all individually decorated in various styles with names that evoke all the charm and romance of the tropics. Graycliff’s decor features an alluring blend of the old and the new. To experience the old there is the Pool Cottage where Winston Churchill used to stay or the Baillou, the original master bedroom in the main house. To experience the new, there is the Mandarino Cottage with its extra large bathroom with whirlpool. All rooms are air-conditioned with private bath. Breakfast is served to hotel guests only.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Tennis court offsite
Board games / puzzles
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Gift shop
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
Umbrella
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Hidden Gem
Quaint
Languages Spoken
English, French, Spanish, Hindi and 1 more

Location

West Hill Street, Nassau 10246 New Providence Island
291Reviews20Q+A45Room tips
Traveler rating
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Detailed Reviews
Voyager783975 wrote a review Feb 2020
33 contributions4 helpful votes
4.0 of 5 bubbles
It's hard to imagine that three blocks north of the hustle and bustle of Nassau's main drag, there is a whole other side to Nassau. Graycliff is a beautiful historic property full of charm. The rooms are a charming combination of classical decor and modern amenities like Bulgari toiletries, thick white towels, comfortable bed, large bathroom and lots of closet and storage space. The pool is beautiful.and I enjoyed walking the grounds. At night the restaurant becomes the "Who's who" of Nassau, great for people watching. The main restaurant is very expensive but there is also a pizzeria and a churrasco restaurant also on the property. Other restaurants are a short walk or taxi ride away. It's a totally different world than BahaMar or Paradise Island and we loved that. It was a great way to finish our stay in the Bahamas.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Rooms in the main house are fine.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Derek R wrote a review Aug 2021
Runaway Bay, Jamaica74 contributions69 helpful votes
3.0 of 5 bubbles
Wanted to stay since we were eating dinner at the restaurant and wanted to easily enjoy drinks a cigar and retire when ready. Restaurant is reviewed separately. Service was very good. Reception, bell staff, and all staff very friendly and interested in our experience. Other hotels could learn from them. The hotel itself is tired. Yes it’s historic. However there are areas that’s are just unkempt. That’s not history, that’s lack of attention to detail. The room was large. Temperature control was good. Lighting in the rooms were poor. Bed was firm (too firm for me but your mileage will vary). We had two large bottles of water one cold in the fridge and one outside for the coffee provided. There was a Kuerig machine that was unplugged that required one to get on the floor to unplug one of the lights to plug it in. There was no cream for coffee. Bathroom was fine. Shower water pressure was almost nil. Included toiletries were very nice. Pool area was ok but no towels or service. There was a smaller pool that was not cleaned. I will likely be back for dinner but not likely back to stay the night.
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
T2Socks wrote a review Aug 2022
Key West, Florida455 contributions189 helpful votes
5.0 of 5 bubbles
he Graycliff did not disappoint. We had a lovely stay. The food was great, the evening music stylings of Pam were delightful, the rooms are large, the staff were on point always sweet and ready to make your stay wonderful.

One word of advice, the restaurant dishes are abundant. I’d start off small or order more as you go. We always ended up with go boxes. The food was yummy!

We LOVED the pool. It is beautiful and clean! One day there was one kther person and the second day we had it all to ourselves. You can irder drinks, water, whatever and they will bring it down to you. The lounge chairs are set up with towel coverings and they cushy. They also provide additional towels. Cool and refreshing!

While this place is in the middle of a residential area, you feel like you are in a high end luxurious historical resort with a fantastic mature garden to stroll. We stayed at two other hotels during our time in Nassau and this is by far the best!!!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanna K wrote a review Jan 2020
Reading, England, United Kingdom1 contribution2 helpful votes
1.0 of 5 bubbles
We booked a 6 night stay over Christmas partly because we were intrigued by its history but the experience very quickly went sour. No decent coffee as “the espresso machine wasn’t working”. Prices for the evening meal were astronomical and our 2 starters cost $90 US. Breakfast next morning was almost nonexistent with the whole place like a ghost hotel: no food laid out in the dining room and nobody to serve until we had been downstairs for over half an hour. It seemed that there was no infrastructure and precious little service. The main pool and loungers looked unused and dirty and the smaller pool was green and filthy. Perhaps the only good thing was a comfortable bed. I should add that the taxi ride from the airport cost $65 US. We checked out after one night having decided to cut our losses.
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Date of stay: December 2019
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Impossible to know. Our room was quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ninaW3933IY wrote a review Dec 2022
Dubai, United Arab Emirates6 contributions2 helpful votes
2.0 of 5 bubbles
We are currently staying at the Graycliff in Nassau and our experience has been very disappointing so far. We were looking for a unique place rather than a standardized hotel room but considering the hotel has five stars and charges accordingly (>3000 EUR for four nights without food and drinks) we did expect service and staff to be experienced and friendly. So far the lady at the reception has not been helpful at all. No information was offered on the hotel and its facilities itself or the surrounding. For every little thing we had to ask ourselves (location and timing of breakfast, pool location), no towels were provided at the pool until we asked, same for food and beverage service at the pool. Housekeeping didn’t show up until 1.30pm. The room itself is very big and mostly clean. Definitely also not worth 5 stars but again that’s something we expected and would have been okay with if service and staff were better. The extra bed for our daughter was not provided when we first arrived, despite having been confirmed by the hotel prior to our arrival. Internet is free but very spotty. The food is ridiculously expensive (eg USD 18 for a kids pasta with butter that was so small that we had to order a second portion for my 8 year old) and on top of the already hefty price they charge 10% tax and 18% gratitude fee at the end, making it USD 45 for a kids pasta with butter.

We were really very much looking forward to the stay but so far we feel more like a nuisance than treasured guests. I do hope that our experience will improve over the next days but as of now I wouldn’t recommend the hotel at all, especially considering the price. To me half the price for both food and accommodation would be adequate for the service provided but certainly not the price that they are charging.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Restless Baroness wrote a review Jan 2023
15 contributions3 helpful votes
+1
2.0 of 5 bubbles
A RAT literally ran past me on approach to the door of our room.

I frequent and love the Bahamas and was super excited to stay here as a wine lover after I read about the cellars and wine list.

Unfortunately it was a huge disappointment. The room assigned was down a one way street with no sidewalk, above a tourist shop that blared music from 10-5, half block from the main building. There was a weird back way to the shop/ room too, past disused reception and spooky, abandoned communal areas.

I booked room with a “garden or pool view” so I thought I would have no problem getting them to change our room. We schlepped everything back to the office asking to change rooms, and got a hard no without apology. All they could offer (eventually) was a room change the following day, but we were headed to a wedding that day and it was logistically impossible.

Friends who booked the same place on my recommendation had the most expensive suite in the hotel and were treated obseuquiously when they had a problem. Which felt weird and icky for all of us.

On a happy note, the wine cellar was cool to tour and the restaurant makes a big effort.

In short, this place is run down, trading on old reputation, and has a bait-and-switch approach to advertising rooms. Staying there was uncomfortable, unsafe and unsatisfactory. But if you are curious about the place like I was, a wine pairing lunch or dinner is a great alternative to a stay!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chi wrote a review Apr 2022
Bastia, France3 contributions3 helpful votes
1.0 of 5 bubbles
I booked the hotel for 5 nights none refundable. and left the hotel after the second night. The hotel room was dark, and smelly. The hotel needs attention. The shower ran cold after 5 mins. I called the front desk, and the lady told me they would send someone to check but no one showed up. The bathroom needs to be cared for and cleaned with details. The showerhead is rusty, corners are dirty. The AC was super loud.

I took my preteen daughter there, the first thing we were told was don't go out after 5 pm(super bright), not walk to the beach, ( 10 mins away) because the security guards work from 7-5 pm. and after 5 pm is not safe. Then they told me if you want to withdraw cash from ATM in town is better to get a taxi and let the taxi driver wait for you outside. (15mins walking from the hotel) If you go to the restaurant, also keep the driver's phone number and call him when you want to come back to the hotel. (6 pm still bright) My daughter and I felt uncomfortable in th environment.

The breakfast was horrible. The dinner was ok and some of the staff were nice. We checked out after the second night and checked into Grand Hyatt Baha Mar. It was day and night. The food was amazing. The enclosed beach and swimming pool were super nice. If you are traveling with family. Baha Mar is the place to go.
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Date of stay: March 2022
2.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JEP01 wrote a review Feb 2024
Cambridge183 contributions69 helpful votes
2.0 of 5 bubbles
This is a quirky hotel; rooms are more tired boudoir than shabby chic. We were in the pool cottage set in the lush gardens and as the name suggests right by the pool. The pool is gorgeous but attracts large numbers of tourists, and the guides often stopped outside the cottage to explain loudly the pool's history.

The restaurant is overpriced and not as good as it seems to think it is. My husband had to send his steak back as it was overdone. To be fair, the service was attentive and when the second steak arrived, my husband said it was as good a steak as he's had anywhere.

Graycliff makes a thing of its extensive wine list but to present diners with a wine list that is over 150 pages long is ridiculous. We felt we were pushed into spending more than the wine warranted.

The 'complimentary' continental breakfast was farcical. Tax and service is not included and for a bit of toast, croissant and muffin is not good value. That said the service was friendly and attentive.

Graycliff have been totally unresponsive to my follow-up emails to chase a refund. $250 was taken to cover incidental expenses but we ended up settling the account on an another card and the $250 has not been refunded. I have tried to email directly (multiple times), used their website form and through booking.com but I haven't even received an acknowledgement.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen1911 wrote a review Jan 2020
Christchurch, United Kingdom138 contributions63 helpful votes
4.0 of 5 bubbles
When we couldn't book the Graycliff restaurant itself, we opted to try their Brazilian Steakhouse. What a brilliant find. We were not disappointed. It was a bit difficult to find the entrance to the steakhouse itself and the lighting is very subdued on the walkways. Surprisingly there was only one other couple eating there and they soon left. Meat quality was fabulous and the quantities unbelievable. Even when you turn over your "coin" to say you have had a enough our waiter encouraged us to try the lamb. It was superb. Generous portions of side dishes. A very extensive wine list with extensive prices to match. The service was super and our waiter very informative about the menu and the eating style (basically they give you a token and keep serving you until you turn it over!!) Definitely worth a repeat visit.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ilawest wrote a review May 2022
Wakefield, Rhode Island20 contributions9 helpful votes
5.0 of 5 bubbles
My boyfriend and I had the pleasure of spending a few days at the hotel (though we did not have a room there) dining in the restaurant as well as basking in the "Escape Nassau" experience. The restaurant is pricey, but you absolutely get what you pay for. From the moment we stepped on the property, we were welcomed by friendly and accommodating staff and enjoyed a very fine dining experience - that we enjoyed so much we returned again the next evening. The property (especially the lush jungle that surrounds the pool) is breathtaking. The pool area was well maintained and very clean. BY FAR the most impressive pool I have ever swam in - right down to every small tile. The staff were extremely polite and professional. By our last meal, we felt at home and amongst the company of old friends. We felt so fortunate to be able to indulge in such a little slice of heaven, and are especially grateful to those who went out of their way to ensure a wonderful experience. This was my second time here and we both agreed we would be back sooner than later. The walk from and to our hotel was a little cherry on top - strolling through the bougainvillea lined streets past the homes and churches that make up the local culture of Nassau. Would highly recommend!
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Date of stay: May 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Graycliff
Nassau, New Providence Island7 contributions
Hello, depending on your mode of booking you should have received a confirmation immediately. Did you check your email spam folder? Our phone is +1-242-302-9150. To research why you haven't received it we'd need more information, can you please visit our website and click on the contact us link to send the hotel a message so we can assist further. Thank you.
sijoe asked a question Jan 2023
Staten Island, New York127 contributions1 helpful vote
do you have wine tasting?
Answer from Graycliff
Nassau, New Providence Island7 contributions
We certainly do - we offer a Wine & Cheese Pairings at Graycliff Restaurant and a Wine Blending Class at Bahama Barrel Winery You may book them on Viator or on our website under experiences.
Maggie asked a question Jan 2023
44 contributions11 helpful votes
Are any of the chocolates in the tour kosher?
Answer from Graycliff
Nassau, New Providence Island7 contributions
No they are not Kosher, as we are not a kosher facility.
Maggie asked a question Jan 2023
44 contributions11 helpful votes
Are any of the chocolates in the tour kosher
Answer from Graycliff
Nassau, New Providence Island7 contributions
No they are not Kosher, as we are not a kosher facility.
sijoe asked a question Jan 2023
Staten Island, New York127 contributions1 helpful vote
do you have wine tasting....
Answer from Graycliff
Nassau, New Providence Island7 contributions
We certainly do - we offer a Wine & Cheese Pairings at Graycliff Restaurant and a Wine Blending Class at Bahama Barrel Winery You may book them on Viator or on our website under experiences.
Jules Taylor-Morgan wrote a tip Jan 2024
London, United Kingdom28 contributions15 helpful votes
1.0 of 5 bubbles
"Beware of the deathtrap bath "
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pa242609 wrote a tip Jul 2023
Edmonton, Canada16 contributions24 helpful votes
1.0 of 5 bubbles
"The swimming pool was full of leaves and did not look clean"
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WorldTrvl wrote a tip Dec 2022
Saskatoon, Canada100 contributions93 helpful votes
5.0 of 5 bubbles
"Stay here for a peaceful and relaxing stay."
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David D wrote a tip Nov 2022
Toronto, Canada21 contributions
5.0 of 5 bubbles
"Good restaurant but too expensive. Unfortunately, many restaurants are closed on Sunday night. Don’t hesitate to visit the cigare factory."
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Katharina wrote a tip Sep 2022
13 contributions
5.0 of 5 bubbles
"I loved staying at the main house. There you are in the middle of everything. Otherwise they have rooms next to the pool as well."
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Not the right property for you?
There are more places to choose from in the Nassau area.
PRICE RANGE
$443 - $541 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
graycliff hotel nassau
LOCATION
CaribbeanBahamasNew Providence IslandNassau
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAYCLIFF HOTEL - Updated 2024

Frequently Asked Questions about Graycliff Hotel
Which popular attractions are close to Graycliff Hotel?
Nearby attractions include Kay's Fine Jewelry (0.2 miles), Tag Heuer Boutique (0.3 miles), and Allure Jewels International (0.3 miles).
What are some of the property amenities at Graycliff Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Graycliff Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Graycliff Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Graycliff Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Graycliff Hotel?
Conveniently located restaurants include Smugglers, The Bearded Clam Sports Bar, and Pirate Republic Brewing Co..
Are there opportunities to exercise at Graycliff Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Graycliff Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Graycliff Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Graycliff Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Hindi.
Are there any historical sites close to Graycliff Hotel?
Many travelers enjoy visiting Queen's Staircase (0.5 miles), Fort Charlotte (0.8 miles), and Fort Fincastle (0.5 miles).
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