Graycliff Hotel
West Hill Street, Nassau 10246 New Providence Island
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About
#11 of 33 hotels in Nassau
Location
4.1
Cleanliness
4.2
Service
4.2
Value
3.9
Situated next door to Government House and only a few minutes away from white sand beaches, Graycliff Hotel offers an enticing world tucked away from the casinos and glitter Nassau is known for. This AAA Four-Diamond hotel boasts twenty elegant guest chambers and spacious pool cottage suites. The ambiance at Graycliff is to make each guest feel as if they’ve returned home. Upon arrival, guests are invited to sit and relax in comfort of the lounge while checking in.The rooms are all individually decorated in various styles with names that evoke all the charm and romance of the tropics. Graycliff’s decor features an alluring blend of the old and the new. To experience the old there is the Pool Cottage where Winston Churchill used to stay or the Baillou, the original master bedroom in the main house. To experience the new, there is the Mandarino Cottage with its extra large bathroom with whirlpool. All rooms are air-conditioned with private bath. Breakfast is served to hotel guests only.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Tennis court offsite
Board games / puzzles
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
Umbrella
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Housekeeping
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Charming
Languages Spoken
English, French, Spanish, Hindi and 1 more
Location
92Great for walkers
Grade: 92 out of 100
35Restaurantswithin 0.3 miles
44Attractionswithin 0.3 miles
Contact
West Hill Street, Nassau 10246 New Providence Island
Getting there
Rental CarsSee rental cars from $51/day
Nearby restaurants
The Bearded Clam Sports Bar
537 reviews6 minCaribbean
Athena Cafe & Bar
950 reviews6 minMediterranean
Bahamian Cookin' Restaurant & Bar
450 reviews3 minCaribbean
Pirate Republic Brewing Co.
718 reviews6 minBar
See all nearby restaurantsNearby attractions
Blackbeard's Escape - pirate themed escape room
122 reviews3 minGame & Entertainment Centers
Kay's Fine Jewelry
328 reviews5 minSpeciality & Gift Shops
Allure Jewels International
152 reviews6 minSpeciality & Gift Shops
Tag Heuer Boutique
257 reviews6 minSpeciality & Gift Shops
See all nearby attractions280Reviews19Q+A43Room tips
Reviews
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Overpriced and isn’t maintained well I understand they wanna keep things vintage and experimental but pillow cases , bedsheets and many other stuff could have been replaced or well taken care of AC was making annoying noises so you can sleep unless you turn it off Pillow cases was literally oily and smelly. Room key didn’t work for 3 days I had to get someone open the door for me every single time I go to my room Overall I recommend you to find another place to stay or just visit for lunch dinner or for a drink
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
One of worse lunch meals we have ever had! We ordered the beef kabobs done medium well. It came to us almost raw. Overpriced and we were very disappointed after thinking we were going to have a 5 star meal. We would never recommend this hotel restaurant. From 1 to 10 rating, we give it a 3. Don’t waste your money.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
There are much Better places to stay. This hotel has lots of charm and lots of deferred maintenance.
Many of the rooms appear to be out of service. Bellman moved steel barricades showing us to the room. My wife really wanted to leave but since our stay was only 1 night before moving to Baha Mar we stayed. Baha Mar is a beautiful resort and I would recommend staying here in Nassau.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Average service. Gym not available and even no renovation. No drop off and pick up Area. Pool water was not up to the standards and no lifeguard and pool services. Hotel needs proper maintenance. Hotel Manager doesn't care about customers.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wow, this hotel somehow claims it is 5 stars? Services & facilities are more like 3 star. Service was poor. They tried to mischarge us for things we never ordered, we compared notes and it wasn't just us. It was ironic as we rarely got served in the bar or patio and would have had a lot more drinks. Lots of tourists wander in and right back out while you are sitting there and it's just bizarre. The room was tired and under-serviced. Very odd establishment, we thought it would be nice to stay somewhere old fashioned rather than a new resort, but nope.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
A RAT literally ran past me on approach to the door of our room. I frequent and love the Bahamas and was super excited to stay here as a wine lover after I read about the cellars and wine list. Unfortunately it was a huge disappointment. The room assigned was down a one way street with no sidewalk, above a tourist shop that blared music from 10-5, half block from the main building. There was a weird back way to the shop/ room too, past disused reception and spooky, abandoned communal areas. I booked room with a “garden or pool view” so I thought I would have no problem getting them to change our room. We schlepped everything back to the office asking to change rooms, and got a hard no without apology. All they could offer (eventually) was a room change the following day, but we were headed to a wedding that day and it was logistically impossible. Friends who booked the same place on my recommendation had the most expensive suite in the hotel and were treated obseuquiously when they had a problem. Which felt weird and icky for all of us. On a happy note, the wine cellar was cool to tour and the restaurant makes a big effort. In short, this place is run down, trading on old reputation, and has a bait-and-switch approach to advertising rooms. Staying there was uncomfortable, unsafe and unsatisfactory. But if you are curious about the place like I was, a wine pairing lunch or dinner is a great alternative to a stay!…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We are currently staying at the Graycliff in Nassau and our experience has been very disappointing so far. We were looking for a unique place rather than a standardized hotel room but considering the hotel has five stars and charges accordingly (>3000 EUR for four nights without food and drinks) we did expect service and staff to be experienced and friendly. So far the lady at the reception has not been helpful at all. No information was offered on the hotel and its facilities itself or the surrounding. For every little thing we had to ask ourselves (location and timing of breakfast, pool location), no towels were provided at the pool until we asked, same for food and beverage service at the pool. Housekeeping didn’t show up until 1.30pm. The room itself is very big and mostly clean. Definitely also not worth 5 stars but again that’s something we expected and would have been okay with if service and staff were better. The extra bed for our daughter was not provided when we first arrived, despite having been confirmed by the hotel prior to our arrival. Internet is free but very spotty. The food is ridiculously expensive (eg USD 18 for a kids pasta with butter that was so small that we had to order a second portion for my 8 year old) and on top of the already hefty price they charge 10% tax and 18% gratitude fee at the end, making it USD 45 for a kids pasta with butter. We were really very much looking forward to the stay but so far we feel more like a nuisance than treasured guests. I do hope that our experience will improve over the next days but as of now I wouldn’t recommend the hotel at all, especially considering the price. To me half the price for both food and accommodation would be adequate for the service provided but certainly not the price that they are charging.…
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is such a sweet, charming, hotel that is full of character. The beautiful tiled pool is a real must-see, surrounded by comfortable loungers. Service miraculously appears to bring you a towel. The grounds are just lovely. Their restaurant has gracious, formal, service but still friendly. Food is very good. This really is a peaceful respite from the craziness of the mega resorts. Stay here for charm and personal service.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Stay here for a peaceful and relaxing stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great stay at Graycliff Hotel, one of the monuments giving witness of the glorious Nassau’s history. A place to stay if you are seeking comfort and old fashion luxury. Our room was nestled in a beautiful tropical garden, close to the swimming pool. Great service has to be highlighted. Good restaurant, refined but too expensive.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Good restaurant but too expensive. Unfortunately, many restaurants are closed on Sunday night....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stopped in to see if it would be worth switching hotels. First we saw was the pool littered with leaves, obviously not cleaned in a few days. Walking into the lobby the staff were otherwise occupied, left and will stay else with better value for the price.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$418 - $620 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
graycliff hotel nassau
LOCATION
CaribbeanBahamasNew Providence IslandNassau
NUMBER OF ROOMS
20
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Claim Your ListingGRAYCLIFF HOTEL - Updated 2023 Prices & Reviews (Bahamas/New Providence Island)
Frequently Asked Questions about Graycliff Hotel
Which popular attractions are close to Graycliff Hotel?
Nearby attractions include Blackbeard's Escape - pirate themed escape room (0.1 miles), Kay's Fine Jewelry (0.2 miles), and Allure Jewels International (0.3 miles).
What are some of the property amenities at Graycliff Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Graycliff Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Graycliff Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Graycliff Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Graycliff Hotel?
Conveniently located restaurants include The Bearded Clam Sports Bar, Athena Cafe & Bar, and Bahamian Cookin' Restaurant & Bar.
Are there opportunities to exercise at Graycliff Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Graycliff Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Graycliff Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Graycliff Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Hindi.
Are there any historical sites close to Graycliff Hotel?
Many travelers enjoy visiting Queen's Staircase (0.5 miles), Fort Charlotte (0.8 miles), and Fort Fincastle (0.5 miles).