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The Westin St. John Resort

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2,568 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin St. John Resort
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Showing 2,555: English reviews
Des Moines, Iowa
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 22, 2011

We stayed for 10 nights in sept. at the Westin St John for our honeymoon and overall it was awesome and we will be returning with parents and in/laws somtime so we can share with them how enchantingly beautiful and fun the island of St John is. We are family members of managment at a W resort in California so... More 

Helpful?
2 Thank JhentgesCSS
Long Beach, California, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 19, 2011

I read all of the reviews before I selected the Westin St. John as our wedding location and I honestly had zero issues with the service at this hotel. The service was excellent. The employees were very friendly and helpful with everything, providing advice on where to go and what to see. We even saw a few of them at... More 

Helpful?
1 Thank Jenna S
New York City, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 17, 2011

Sept 28-30 First off let me state that I am a dilligent researcher for all of my vacations. So much can be averted by simply reading and reading along with a fair amount of money. Once I find an island I love I am incredibly loyal and was really excited about our first trip to St. John. Later will be... More 

Helpful?
2 Thank JohnnyManhattan
Sunset Beach, North Carolina
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 13, 2011

We visited the resort on the same dates as Noneofyourbiz and found the experience quite different. We are Starwood Vacation owners and were very satisfied (although the Villas in Maui are very hard to beat). We used points and $ so stayed in the hotel part of the resort. We were upgraded to an ocean view (really bay view) in... More 

Helpful?
Thank JNBChicago
Westinstjohn, Guest Relations at The Westin St. John Resort, responded to this review

Thank you for your comments and for your loyalty to Starwood. We appreciate you sharing your tips on Trip Advisor and we hope to welcome you back very soon! Camile More 

Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 11, 2011

Spent at week at Westin St. John (September 23-30) - one of the most disappointing vacations I've ever experienced. The resort itself is at a beautiful location, however the MANAGEMENT staff have lost their touch (and I know what I'm talking about-I'm a Westin Vacation Owner). The staff were very lovely, but lacked attention to detail (and I fault the... More 

Helpful?
2 Thank Noneofyourbiz
Westinstjohn, Guest Relations at The Westin St. John Resort, responded to this review

Please accept my apologies that your stay did not exceed your expectations. We truly value your opinion and thank you for sharing your experience with us as it helps us to direct our attention to areas of opportunity. It’s apparent that there was a lack of communication regarding specific amenities available and we will be addressing that with our team.... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 9, 2011

This was our 3rd visit to St. John and 2nd time at the Westin. Our family stayed Oct 1- 8 during the "slow" season, which is a good time to avoid the crowds. High season starts in Nov. We opted for the Westin transport package - $110 per person - for the Round Trip from St. Thomas airport to the... More 

Helpful?
5 Thank VickChapelHill
Stayton
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 8, 2011

This was our (party of six) second multi-week stay at the Westin and both stays had similar merits and flaws. The resort is beautiful and generally well-maintained, but when our door lock failed, it took two days to get it fixed (locked out!). Our daughter and son-in law had insects invade their unit, especially covering the bed. The Westin sprayed... More 

Helpful?
Thank Doc503
Westinstjohn, Guest Relations at The Westin St. John Resort, responded to this review

Thank you for sharing your experience though I am sorry to hear that there were some items that arose to detract from your otherwise positive stay. Your comments have been shared with our Director of Housekeeping as well as our Executive Chef so that they may work with their teams to evaluate what changes may need to be made in... More 

Indian Harbour Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 8, 2011

We are vacation owners at this resort and just returned from our 3rd visit...............needless to say, another fabulous vacation was had by all! We are a family of 5 (children ages 5, 8, 10) and just adore this location and our 2 bedroom villa! It has everything that we want & need for our island vacation. From the very beginning,... More 

Helpful?
1 Thank Melina H
Carlisle, PA
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 2, 2011

When my husband booked this vacation thru our Starwood timeshare. I was a little concerned because everybody talked about this place being for "couples" and not a family vacation, esp with small children. When we got there on the Westin Ferry they catered to us and took us on a trip around the resort. Our 1 room villa on the... More 

Helpful?
1 Thank BillieKoonsLau
Westinstjohn, Guest Relations at The Westin St. John Resort, responded to this review

I am pleased you and your family enjoyed your time at the Westin St. John and we look forward to welcoming you back very soon! Camile More 

Memphis, Tennessee
Level Contributor
188 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 1, 2011

Nice manmade beach on beautiful bay, diverse watersport & trip offerings, awesome pool complex w/ Hottub & adjacent bar, very good but pricey food, gorgeous grounds w/ iguanas, large room rough @ edges w/ old carpet & inefficient use of space, service slow in some areas.

Helpful?
2 Thank Tubman74
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on 1,200 feet of private beach, The Westin St. John Resort, makes for the perfect island retreat. Stay in spacious rooms with ocean views from private balconies or patios. Guests can enjoy complimentary Wi-Fi available in all rooms. ... more   less 

Additional Information about The Westin St. John Resort

Address: 300B Chocolate Hole, Cruz Bay 00830, St. John
Location: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range: $244 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. John Resort 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Westin St. John Resort And Villas
Westin St. John Resort & Villas Hotel Cruz Bay
Westin Cruz Bay
Cruz Bay Westin
St John Westin
The Westin St. John Resort Cruz Bay
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