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The Westin St. John Resort Villas

Traveler (1606)
360
Panoramas (18)
Pool & Beach (482)

About

Location
Cleanliness
Service
Value
Stretched out along a cove of white sandy beaches at Great Cruz Bay is The Westin St. John Resort Villas. This 47-acre paradise provides distinctive amenities and intuitive services all framed by a picture-perfect backdrop of a lush tropical paradise. Enjoy our spacious one and two-bedroom villas or townhouses of up to 2,850 square feet that comfortably accommodates up to eight adults. Each villa features fully equipped kitchens, washers and dryers, generous living and dining room areas, private balconies with ocean views, and complimentary Wi-Fi.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
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3,013Reviews
1,940Photos
35Q+A
100Room tips
Traveler rating
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  • 183
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Popular mentions
My wife and I have enjoyed many vacations at the Westin St. John. We were devastated by the destruction back-to-back hurricanes wrought on St John and the Westin. And we were hesitant about booking within 2 months of the re-opening. Don't hesitate - book today! Although a
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Nearly two years after the devastating hurricanes Irma and Maria tore apart the Virgin Islands and the Westin Resort, the island and the Westin are back. The beaches are cleaned up and are beautiful, the town of Cruz Bay is bustling ( although not all the restaurants and bars
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A great resort, clean comfortable and helpful staff. The grounds were manicured with shuttles for anywhere you needed to go. The best part was the cats. Our kids really enjoyed being able to feed them.
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Response from samuelhugli, General Manager at The Westin St. John Resort Villas
Responded 2 days ago
Thank you A1891EMcarol for your compliments regarding our hard working gardening and customer service staff here at The Westin St John Resort Villas. Our teams take great pride in the service they provide to each and every guest here at the resort and we are glad to hear your experience with your family was a memorable one.
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At the time of our visit, resort was just coming back online post-Irma. Some things are not quite up to speed, both on the grounds and certainly not in St. John. Possibly that was reflected in the attitude of some the staff...it was our 1st visit, so we can't know for sure.
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Review collected in partnership with this hotel
Response from samuelhugli, General Manager at The Westin St. John Resort Villas
Responded yesterday
Thank you Trip53252688057 for your TripAdvisor review with reference to your recent stay. Yes, St John is still in recovery mode. The rebuild of our paradise in the middle of the Caribbean is an ongoing effort across the island. St Johnians take great pride in our recovery efforts, so we appreciate your understanding in the accomplishments being made in getting ourselves back online post Irma and Maria and hosting visitors like yourself at our resort.
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I booked a three bedroom villa with a private pool and hot tub. Our plan was just to relax by the pool and wind down from an agenda packed week. We arrived at the hotel at about 12:15, checked in and were informed that our room was not ready. No problem, we hadn’t had lunch so
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Response from samuelhugli, General Manager at The Westin St. John Resort Villas
Responded 3 days ago
Dear robm4595, firstly, our deepest apologies to you and your family for the multiple villa moves and also for not exceeding above and beyond the level of service deserved during your visit. We are sorry to hear these issues occurred. Please be assured we have addressed your experience with the team to guarantee we improve on the check-in process. Thank you for sharing your constructive feedback.
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The Westin is open and looks great. The new lobby/bar is under construction but everything else is good. June is great- little rain, warm. Upper 80’s. Can get crowded though.
2 votes
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Yea it a nice new ferry now too. Not cheap. There is a Inner Island Ferry also it picks up at Crown Bay about a mile and a half from the airport. It’s $20
1 vote
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Only to the Westin, the Inner Island ferry leaves from Crown Bay and is only $20. Crown Bay is one and a half miles from the airport, this is a new route. Great too and can from airport is $5. Sign at airport showing this.
0 votes
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Yes, the Westin Ferry is operational. Below is the current schedule. Depart Westin 5:15am 7:00am 8:00am 11:00am 3:15pm 4:45pm 6:15pm 8:45pm 11:40pm Depart Redhook 6:00am 7:30am 8:30am 2:15pm 4:15pm 5:30pm 7:15pm 10:30pm Open for last flight Taxis are available on property and will take you wherever you need to go. Cruz Bay is a walkable city. Therefore, rental cars are by personal preference.
1 vote
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The Westin St. John re-opened in January 2019. We visited 3 weeks ago and were amazed at how much had been accomplished. The beach, pools, and rooms have been completely brought back to 5 star status (with some remaining buildings still in process). The old lobby building is gone and will not be replaced. The ferry is working, though it goes from Red Hook now. There is still evidence of the utter destruction on the island. It is sobering.
1 vote
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1234567
"The larger 2 bedrooms are up the hill."
"bring coffee!"
"Very expensive to eat on the island. Bring frozen meat and basic staples."
"Building 12 had easy walk out access to the pool and a very short walk to the beach."
"Sunrise Villas are closest to pool and beach. Bay Vista has largest layout"
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PRICE RANGE
$480 - $1,384 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanU.S. Virgin IslandsSt. John
NUMBER OF ROOMS
200
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