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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin St. John Resort Villas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 6 hotels in St. John
Location
Cleanliness
Service
Value
Travelers' Choice
Stretched out along a cove of white sandy beaches at Great Cruz Bay on the island of St. John in the U.S. Virgin Islands is The Westin St. John Resort Villas. This 47-acre paradise provides distinctive amenities and intuitive services all framed by a picture-perfect backdrop of a lush tropical paradise. Enjoy our spacious one and two-bedroom villas or townhouses of up to 2,850 square feet that comfortably accommodates up to eight adults. Each villa features fully equipped kitchens, washers and dryers, generous living and dining room areas, private balconies with ocean views, and complimentary Wi-Fi.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Spa
Massage
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Private balcony
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, German, Greek
Location
Full view
45Car recommended
Grade: 45 out of 100
10Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
300b Chocolate Hole, 00831 St. John
Getting there
Rental CarsSee rental cars from $71/day
3,325Reviews75Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
We were upgraded to a Sunset Bay Villa, which improved our experience. But the pool is big ad spacious. The bar drinks were excellent most of the time. Covid protocols were followed pretty well by the staff and the pool chairs were constantly being cleaned. I do think it's overpriced for what it is but it seems to be the going rate for St John.
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Date of stay: November 2020
1 Helpful vote
Helpful
+1
Visited over Thanksgiving for a special price provided we sat through the time share presentation (much less pushy than other ones we've sat through but no intention of buying despite the supposed covid pricing). Very nice, well maintained resort. Still recovering from hurricanes 3 yrs ago in that there is only one little deli, and one poolside bar/restaurant where I'm told there used to be 3 or 4 full service restaurants prior to the hurricanes. Even with covid they have taken all precautions necessary and the staff and guests were all very compliant wearing masks when distancing was not possible. Nice amenities and helpful, friendly staff. Studio was very nice, clean and well appointed. Appreciated the washer/dryer and dishwasher. The beach is very nice but boats are anchored just off shore and the swimming area is just OK and rates as "poor" for snorkeling. Def need to go elsewhere for snorkeling (we recommend Haulover beach..some of the best we've ever seen). Lots of seaweed in the water at the resort. Pool is big and nice but very chlorinated (not sure if extra bc of covid or always like that). Convenient to rent a jeep right on site to check out the island (highly recommend the East end and Southern end for excellent snorkeling and much less crowded than the North Shore). A few things for kids were closed due to covid. Gym was very nice. Grocery store just around the corner you can walk to, or a much larger one a little further down the road. Plenty of good restaurants in town about 1.5 miles away to drive or taxi too. We walked...extremely hilly in spots so not far but need to be in good shape! Overall, good experience. …
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Date of stay: November 2020Trip type: Traveled with family
Helpful
+1
We spent 7 days here with our 1 year old and six year old. We stayed in a two bedroom with pool views and I have to say this would be the only way to do it for us. The room was perfect, the washer and dryer were so needed, and after the kids went to sleep we enjoyed the balcony. Westin was so accommodating, we got a roll away crib to use and the towels and items in the room were plenty. The pool bar and restaurant snorkels had good hours but we quickly got tired of the food. We visited the market (walkable) to get breakfast and lunch items and snacks. You can rent a car but we took a taxi on the few days we visited other beaches or restaurants for dinner ($5 per person per way). Unless you plan on leaving every day, this seemed to be more economical (taxi). The beach at Westin has so much to offer though, and free paddle boards and kayaks. Everything was very COVID mindful and all staff wore masks and were strict about guests when at the bar. Overall it was lovely and perfect for kids. If we were with a group of adults we would consider renting a villa instead of a resort, but the convenience with kids is hard to pass up (and it was just the four of us). Would return! …
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Date of stay: November 2020Trip type: Traveled with family
Helpful
Leaving today and this is a gorgeous place to come. The hotel is nice however the crew for the Westin ferry boat is rude. They would scream at us but we never understood what we were doing wrong. The staff at Snorkels was incredible and would always remember our names. By the time we left they knew our orders by heart. Loved them. Staff at the front desk was nice as well. The staff at the towel exchange was condescending and rude and I had to talk to the manager several times. The pricing for a Caesar salad was absurd... $16 for lettuce, croutons and cheese. I do not think this hotel is doing anything about mosquitoes or sand fleas. It is hard to enjoy the beach or the pool when you are constantly being bitten. I never saw any remedial action being taken and I am coming home looking like I have the chicken pox because the bugs loved me. We had incredible snorkeling from St Thomas Boat Rental. I would highly recommend them.... john is the owner and ask for Justin to be your captain. They won’t disappoint. I have never seen such beautiful colors of coral and so many fish, octopus, turtles and eels. Best part of the vacation. Overall fun time, but I am going home covered in bites and a lot less money in the wallet than I had anticipated.…
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Date of stay: November 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Eugene Martin, General Manager at The Westin St. John Resort Villas
Responded 6 days ago
Thank you for your feedback. I was very concerned with your experience taking our Westin ferry and your encounter with our towel exchange staff. Let me assure you this is not Westin Standards and we will provide your feedback to these team members and share your experience with them. Sand flees are the hardest things to control on an island. Unfortunately, some guests attract them more than others. Should you decide to visit us or any island in the future I can recommend OFF Bug spray or Lemon Eucalyptus spray. It was great to read our Snorkels Restaurant staff made a huge impression by providing excellent service. We are delighted you had a great experience at our resort and I hope you return in the future.
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Arrived two hours ago. Router for computer doesn't work in entire building. Just trying to change rooms. One hour later bellman shows up. Shouting match ensues with threats to us. Wife and I barricade ourselves in room and call 911. Four officers arrive. Hotel security useless. Hotel manager belligerent to officers. Police escort us for our own safety to new hotel. Police report on file so no doubt about any of this. AND YOU ARE STILL THINKING OF STAYING HERE?
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Date of stay: November 2020
Service
Room Tip: A room in any other hotel anywhere else in the world.
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3 Helpful votes
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PRICE RANGE
$318 - $996 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanU.S. Virgin IslandsSt. John
NUMBER OF ROOMS
200
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Claim Your Listing Frequently Asked Questions about The Westin St. John Resort Villas
Which popular attractions are close to The Westin St. John Resort Villas?
Nearby attractions include Reef Bay Trail (0.7 miles), St John Gourmet Market (0.4 miles), and Bordeaux Mountain Trail (0.7 miles).
What are some of the property amenities at The Westin St. John Resort Villas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin St. John Resort Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin St. John Resort Villas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin St. John Resort Villas?
Yes, free parking is available to guests.
What are some restaurants close to The Westin St. John Resort Villas?
Conveniently located restaurants include Extra Virgin Bistro, Sam & Jack's Deli, and The Lime Inn.
Are there opportunities to exercise at The Westin St. John Resort Villas?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Westin St. John Resort Villas?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Westin St. John Resort Villas?
The staff speaks multiple languages, including English, German, and Greek.
Are there any historical sites close to The Westin St. John Resort Villas?
Many travelers enjoy visiting Annaberg Sugar Plantation (4.7 miles), Cinnamon Bay Nature Trail (3.0 miles), and Catherineberg Ruins (1.6 miles).
Does The Westin St. John Resort Villas have any great views?
Yes, guests often enjoy the harbor view available here.