We have been to St. John close to 15 times, but this was our first stay at the Westin. We booked at the last minute through stjohncondos.com & Amie went above & beyond to help us book the villa. We stayed in a 2 bedroom which was perfect for our family of 4 (sons are 16 & 18). The accommodations at the Westin are top notch! We loved being so close to the beach & to downtown Cruz Bay. Definitely go visit other beaches, but you can't go wrong staying at the Westin. Beautiful property! And I highly recommend booking with stjohncondos.com. Very quick to respond & extremely helpful!! Also - Rent your Jeep from Slim Man!!!!
My wedding was held here at the Westin St. John and overall, it was a very beautiful event. I had the intimate wedding package because I had a small wedding but it still seemed to have everything I could want. The year was 2013, October. The only thing I didn't realize was that October was the hottest month in USVI, so needless to say at 11-12PM in the afternoon, the heat was REAL. Be that as it may, I wouldn't have picked any other place to have my wedding. I will say that the wedding planner, Michelle Keeley, was a bit stiff and unwilling to make the adjustments I'd requested, so that was one drawback. The other drawback was the photographer they had on staff, Louis Lucas Photography (who I noticed was a bit abrasive and difficult). However, other than those 2 elements, the remaining pieces and parts of the wedding and our stay were bar none. The staff at the hotel were respectful and professional. The officiant on staff (Phil) was absolutely exceptional, a real joy to work with. The HR staff was awesome (at the time, Dawn Parisi was there and she was the BEST. The guitarist (whose name I forgot unfortunately) performed well. And most importantly, my new husband and guests were very happy and satisfied with everything. All in all, I was quite happy with the Westin; so much so, my husband I returned a following year. We plan to return again around 2022. My overall recommendation? Yes, I would recommend Westin St. John highly. However, for the wedding planning, please be sure you interview the planner very very VERY thoroughly, get information UP FRONT, and also get the name/number of his or her manager, just in case you have to escalate an issue. That said, you should be very grateful and satisfied when it's all said and done.…
Beautiful property. Staff goes above & beyond. Favorite part were the semi-private pools at each of the villas on the hill. Also loved access to free watersports equipment, like kayaks & paddle boarding. Gym was open and very clean during covid times. Location is very convenient to town and the ferry port, as well. Would stay again in a heartbeat!
Highly recommend. This resort is beautiful with all the amenities you could want. Rooms are spacious, quiet and comfortable. Shuttle service to sites/beaches around the island are complimentary as are kayaks and paddle boards to take out in the bay. Some services are limited due to COVID, but that's expected. In my opinion the staff went above and beyond to accommodate anything you needed. Can't wait till I get a chance to go back.
We felt the front desk staff was very rude and short with us during the entire visit and this was before they gave us one of the worst units in the resort. Our two bedroom two bath condo was rented for a week with points from someone who owns a timeshare at this specific resort, but they gave us a unit on the far side of the resort, up a huge hill such that we had to summon golf carts to get to the entrance or parking lot. Although the cart people were friendly, there were not enough of these carts and it always took forever to get anywhere. Their units are very spacious and clean. The grounds and the pool area are outstanding. The beach bar is great but the swimming area isn't good. The heavenly beds are incredible and you can almost melt into them.