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The Westin St. John Resort Villas

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300B Chocolate Hole Great Cruz Bay, 00830 St. John
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1823)
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Panoramas (18)
Pool & Beach (525)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin St. John Resort Villas
Updated 03/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 6 hotels in St. John
Location
Cleanliness
Service
Value
Travelers' Choice
Stretched out along a cove of white sandy beaches at Great Cruz Bay on the island of St. John in the U.S. Virgin Islands is The Westin St. John Resort Villas. This 47-acre paradise provides distinctive amenities and intuitive services all framed by a picture-perfect backdrop of a lush tropical paradise. Enjoy our spacious one and two-bedroom villas or townhouses of up to 2,850 square feet that comfortably accommodates up to eight adults. Each villa features fully equipped kitchens, washers and dryers, generous living and dining room areas, private balconies with ocean views, and complimentary Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Car hire
Photo copier / fax In business center
Spa
Body wrap
Facial treatments
Massage
Waxing services
BBQ facilities
Baggage storage
Gift shop
Non-smoking hotel
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Safe
Sofa
Telephone
Bottled water
Iron
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, German, Greek
Hotel links
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3385Reviews85Q+A100Room tips
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faiewarning wrote a review Yesterday
Glenmoore, Pennsylvania16 contributions4 helpful votes
This was our second stay at this resort. It did not disappoint. The villa was clean and spacious and well-appointed. It is a great location to all activities. We rent a Jeep every time we are on the island - we just prefer that to taking a shuttle/cab. Either would be fine. Renting a car requires paying for parking in Cruz Bay - just be advised - just a few dollars per hour. The Westin makes it very easy with your bags and transportation to and from the airport. Just be advised that they insisted we needed to take the 8am ferry for a 1:20pm flight. We were hesitant as we know there aren’t many food options at the airport but they insisted we needed that much time to get thru lines. Maybe we were lucky but we flew thru all of it in under an hour! It’s going to be a long day! Next time we will know better. Otherwise, it was an amazing stay. The chairs and umbrellas are always available on the pristine beach. The water toys are also fun and free which is great. We will be back!
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Date of stay: July 2021Trip type: Traveled with family
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Andre S wrote a review Jul 17
New York City, New York69 contributions32 helpful votes
+1
Great family trip! Like some others have commented, we were fairly nervous prior to arriving after reading several negative reviews. I can honestly say almost every aspect of our trip went well. Check in process was smooth. We rented one of the 3 bedroom villas with private pool for our family of 6. My wife and I along with our 4 adult children. The room was not ready at 1:00 when we arrived but we left our cell number and were called an hour or so later to inform us we could pick up our keys. The front desk staff and especially the gentleman who helped us with our luggage were all helpful and very friendly. The room was clean and beautiful. Plenty of room for everyone. Only minor issue would be two bedrooms upstairs are open to one another and can be closed by 4 sliding door panels. It’s not very private if that’s what you were looking for. I suppose it could be helpful for families with young kids. The pool was larger than expected and got plenty of use. The main hotel pool is huge and never very crowded. Almost empty after 6:00 pm each night. Service at the pool was somewhat slow. Not many servers walking around. Most were very pleasant and quick to get your food or beverage once you were able to get an order placed. If you get a chance, rent one of the 4 poolside cabanas. It might be the best deal around. $100 for the full day or $60 for half a day. Has a mini fridge with 6 waters, a tv, towels, a safe, 4 lounge chairs and a dining table with 4 chairs. We have spent up to $600 for similar cabanas at other hotels. Food at Snorkel’s was far better than expected. We had lunch one day and dinner another. All 6 dishes at both meals were very good. Wings were excellent. Surf and turf burger was delicious. Pasta dishes were great. Some have mentioned it being pricey but no different than almost every other mid range restaurant on the island. $12-$14 drinks and $25-$35 dinner entrees. Very convenient when we didn’t want to head into Cruz Bay. Lunch delivered to the cabana was ideal. Supermarket half a block away is not huge but has everything you could need. Easily walkable if you wanted to. The deli on site was great for a quick breakfast. Bagels, ice coffee, breakfast sandwich. All quick and pretty good. Not outrageously expensive. The property itself is beautiful and well maintained. Landscaping looks amazing. All in all I would say this was a very pleasant stay and I would not hesitate returning.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Do not pre purchase your car ferry tickets. Line was 1/2 mile long and no guaranty you will get...
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Response from Marriott Vacations Worldwide, Other at The Westin St. John Resort Villas
Responded 1 week ago
Hi Andre, thank you for your perfect 5-star review of The Westin St. John Resort Villas. We are pleased to hear you were satisfied with our service and enjoyed your room, the pools, the dining options at our resort, and the nearby area. We look forward to your return. Thank you once for sharing your review and for choosing us for your travels.
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KCHubb wrote a review Jul 7
Kansas City, Missouri25 contributions7 helpful votes
We checked in yesterday and I was a little concerned as several reviews commented on the lack of customer service recently. I wanted to write this post as the past 24 hours have been fantastic for my family. We checked in early and our room wasn’t ready, which we where expecting. We went to snorkels for lunch and was waited on by R’mani. She was so bubbly and fun. Really got our trip off to a great start. Once our room was ready we were waiting for a shuttle to take us and luggage to our room. Jay Pepper, Director of Service, was passing by and offer to take us to our building. Once to our room I realized I couldn’t locate my phone, but using another family members phone I was able to track to a location on property. I went to the front desk and asked T’ana and Anisha about the location and asked for assistance to locate my phone. I was expecting them to be annoyed, I certainly was, but they sprung to action and were on a mission to locate the phone. They were able to find it in the cart we had taken with our luggage and had fallen between the seats. They really went above and beyond. Lastly, our groceries were delivered and Dominique picked me up in the shuttle. Once to our building she went to get a luggage cart and help me load my groceries. She insisted to help take them to our room even when I said it was not necessary. Another example of above and beyond in our first few hours. Again, I write this to share our experience of great service so far. Beautiful resort, well maintained and clean. Our second trip here is off to a great start!
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Date of stay: July 2021Trip type: Traveled with family
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Response from Marriott Vacations Worldwide, Other at The Westin St. John Resort Villas
Responded 2 weeks ago
Hi, thank you for your review of your current stay at the Westin St. John Resort Villas. We are delighted that your trip has been filled with excellent service. We are pleased that so many of our team members have gone above and beyond during your stay. We will share your kind words with their leaders, as love to receive compliments about our team. We hope you enjoy the rest of your stay!
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Erica B wrote a review Jun 2021
38 contributions25 helpful votes
We stayed in a studio with four people and had plenty of space. The hotel was well maintained and I found the employees very helpful and accommodating. Tips: try to stay near the pool. We stayed up the hill and the though getting golf carts where never an issue, it’s still a tad inconvenient. -bring cash for cabs and tips. Getting cabs at the hotel was easy. There is an ATM in e lobby -remember we are on island time…our favorite server was R mani (pronounced Armani), but everyone was great - the deli has great pizza -never waited longer that 10 min for new towels - get your discount card as soon as you check in. 20% off the grocery store next to the property. -mist love wild chickens and iguanas :) -bring bug spray Would definitely stay here again. I’m an Ambassador Elite member and did get breakfast included daily. Enjoy!
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Marriott Vacations Worldwide, Other at The Westin St. John Resort Villas
Responded 3 weeks ago
Hi Erica, thank you for your review of your recent stay at Westin St. John Resort Villas. We are delighted that you had a perfect stay with us. We are please that our team was accommodating and helpful. Thank you for being a loyal Bonvoy member and we cannot wait to welcome you back!
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Mike T wrote a review Jun 2021
New York City, New York17 contributions3 helpful votes
Love the property, however, please note that a lot of amenities are still closed due to Covid. Also, checkout time is now 10 am and there is no late check out. Although it’s stated that this is due to covid, it feels more like it’s for the convenience of the hotel. It was kind of annoying when we were forced to take a 10:30 ferry back to St Thomas for a 5:00 pm flight. Regardless, I would definitely stay here again as it’s a beautiful property and I prefer hotels over airbnbs.
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Date of stay: June 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at The Westin St. John Resort Villas
Responded 3 weeks ago
Hi, thank you for your review of your recent stay at Westin St. John Resort Villas. We are pleased that you enjoyed our property. We apologize a late check out was not available during your stay, this is based on availability and villa size. We thank you for staying with us and look forward to welcoming you back in the future.
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PRICE RANGE
$318 - $996 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanU.S. Virgin IslandsSt. John
NUMBER OF ROOMS
252
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Frequently Asked Questions about The Westin St. John Resort Villas
Which popular attractions are close to The Westin St. John Resort Villas?
Nearby attractions include Bamboo Studio (0.9 miles), Scott Bay Beach (0.8 miles), and Trunk Bay Beach (2.4 miles).
What are some of the property amenities at The Westin St. John Resort Villas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin St. John Resort Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin St. John Resort Villas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin St. John Resort Villas?
Yes, free parking is available to guests.
What are some restaurants close to The Westin St. John Resort Villas?
Conveniently located restaurants include Our Market Smoothies, Lovango Resort + Beach Club, and Pizza Pi.
Are there opportunities to exercise at The Westin St. John Resort Villas?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Westin St. John Resort Villas?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Westin St. John Resort Villas?
The staff speaks multiple languages, including English, German, and Greek.
Are there any historical sites close to The Westin St. John Resort Villas?
Many travelers enjoy visiting Annaberg Sugar Plantation (4.7 miles), Cinnamon Bay Nature Trail (3.0 miles), and Catherineberg Ruins (1.6 miles).
Does The Westin St. John Resort Villas have any great views?
Yes, guests often enjoy the harbor view available here.