Bolongo Bay Beach Resort
7150 Bolongo, 00802 St. Thomas
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About
Location
4.3
Cleanliness
4.0
Service
4.4
Value
4.1
Since 1974, Bolongo Bay Beach Resort has welcomed guests from around the world curious to discover life in the Caribbean. Bolongo Bay is a small, authentic Caribbean beach resort on the southern coast of St. Thomas, Virgin Islands. Located in a beautiful bay touching the Caribbean Sea, Bolongo Bay offers a perfect harmony of relaxation, solitude & adventure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Swimup bar
Poolside bar
Canoeing
Diving
Hiking
Snorkeling
Water sport equipment rentals
Windsurfing
Bowling offsite
Entertainment staff
Evening entertainment
Fishing
Patio
Walking tours
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
24-hour security
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Seating area
Telephone
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Stovetop
Flatscreen TV
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Swedish
Location
Contact
7150 Bolongo, 00802 St. Thomas
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Great room location, beach front, neat shaded patio, private, 25 yards from water. Sand with some gravel, but not a big deal. Did not get all inclusive meal plan, but food wasn't impressive. Just ok Coffee was cool every morning. Frien and helpful
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Food was great, service was so so. Rooms were so so, resort and property was great. Sunset boat ride was best money we spent! Nightly Entertainment was good. Magens Beach is a must see! Local Aquarium is a must see! Traffic is crazy when you're driving yourself, would maybe recommend to cab from place to place but we wanted the freedom of movement. Overall as pretty as Hawaii, half the cost.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have been to many all inclusives and many Caribbean islands. I rate this experience as worst. The beach is rocky not sand. And the water is filled with algae and seaweed and not maintained. There was one bar, with one bartender to serve all the guest. There are rules like requiring reservations, only certain number of guest per time slot, requiring you to sign tab before end of each bartenders shift. They make it hard to get your all inclusive moneys worth bc of wait times of food and drinks. We could not snorkel/swim at the resort due to all the algae. It’s Mexico quality, at triple the price in the Caribbean. Waste of money.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Byron Bell, Other at Bolongo Bay Beach Resort
Responded 2 weeks ago
Jessica, We want to thank you for your feedback and know that we do utilize it to help improve our experience for all of our guests. We do have a natural south facing beach on the Island of St. Thomas, which means there are rocks, however there are plenty of sandy areas along the beach and during certain times of the year there is algae and seaweed. We do rake the beach daily for and seaweed buildup. We are sorry you were not able to snorkel, we do offer snorkeling from the beach as well as our catamaran, the Heavenly Days. Our beach attendants are also able to direct you to the best spots to snorkel and we have that available daily 9am - 5pm. As we are a small 65 room resort that caters to All-Inclusive, European Plan, and outside guests, we do require reservations for dining to ensure everyone can be accommodated, similarly, because we have a variety of guests on property, bar tabs and restaurant bills are signed for by the guests at the end of a meal. I will be relaying your feedback regarding the wait time in the restaurant to our Food and Beverage team to remedy as we certainly want to ensure you are getting the value for your package. We are disappointed that you felt the value of the stay wasn't worth what you paid. We certainly wish you would have let us know during your stay so that your concerns could have been addressed. I would love to understand how we missed the mark and how we can improve for next time, so I will make myself available to discuss your concerns if you would like. Sincerely, Byron Bell Assistant General Manager byronbell@bolongobay.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BOLONGO BAY IS THE PLACE TO GO! My boyfriend and I had an absolute wonderful time at the Bolongo bay resort. All the staff were so friendly and kind. The food was wonderful and the beach was beautiful. We had such a great view of the water from our room as well. I would recommend this place for anyone!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Loved the atmosphere and vibe of this resort, rooms are a bit dated but ours was spotless! Food was phenomenal. The hotel and waitstaff were awesome very helpful and accommodating. We booked a snorkel with the turtles excursion and loved it. Would definitely come back to Bolongo Bay Resort
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I just returned from Bolongo Bay Beach Resort. (1/19/23-1/24/23). We stayed 5 amazing nights! I am an avid review reader so I only find it necessary to write my own and to weed out any negative reviews and/or comments. I will start with the important positive reviews of our experience because this is pretty much all it is. (and it’s lengthy!) - Checking in was easy breezy (we arrived around 4:00 so our room was ready by then) – no hassles or complaints – front desk staff were extremely nice and welcoming. - Upon entering the room – it was very clean, very cool (AC worked great), great size, had ironing board/iron, coffee, sink, mini frig, shampoo, conditioner, soap, hair dryer, lotion and towels…..oh my the towels were amazingly so soft!!! Okay so let’s talk shower – yes, it’s small, the bathroom is outdated, may have been some mold, but….water pressure was great!! We had no issues with hot water our entire stay. (just took awhile to come on) The size of it just made me take a quicker shower - in and out. Next – the bed…..HEAVEN!!! I could not wait to get into bed every night. The pillows and bed were perfection!!! I slept great my entire time there. Okay here’s probably my one negative…..I was supposed to an have “ocean view, 2nd floor” however, upon entering our balcony the only view we had was “jungle” i.e. tropical plants, trees, shrubs, etc. NO ocean view in site whatsoever (room 235). But we just unpacked and went about our trip – it wasn’t that major of an issue. But I know now to request a beach front which is a walk out on the first floor right to the beach/ocean. - Food/Drinks – amazing and amazing!! Bottle of champagne or wine with dinner every night, food was delicious and generously portioned for every meal. The menu isn’t huge, but there is a so much to choose from for a different meal every day/night. Breakfast was great and lunches were delish!! Lobster on the menu every night…..melted in my mouth!!! Oh and can’t forget about desserts…..oh my!! Let’s just say I think I gained 20 lbs with all the delicious food and beverages…..oh the beverages….so many different rum drinks, frozen or on the rocks!! I think we tried every one on the menu! It’s a must! We brought a Yeti/Stanley cups to have them fill them so we made less trips to the bar if we were on the beach. (Ask for double). We also brought our Hydro flasks and filled them with ice and water every day and night from either our sink an ice machine or ask the bartender. The water was filtered and actually very refreshing! You can also purchase water bottles at the bar or in the shop if you decide on that. - Entertainment every night outside for dinner – 5:00 to 9:00 p.m. – every entertainer they had were great! There was singing, people dancing, musicians, calypso, very relaxing. - The Beaches/Pool – Pool was good, we didn’t spend much time there. Maybe a couple of days after we spent time at the beach. (We are beach people). The ocean was rocky so yes bring your water shoes – very helpful in getting in and out or even just taking a walk. We snorkeled right there at Bolongo Bay and saw many different kinds of fish. We canoed, we floated. I was going to try the minicat, but the water was a little rough for me out there. - Excursions – we did the sunset sail with Heavenly Days right off their dock which was very convenient. It was very nice, beverages were served. Crew was amazing and fun! The only negative was they didn’t stop to actually see the sun set, they just sailed. I guess you can’t if the sails are up anyways…..But was still great! We also did Sunday Funday which was a 6 hour catamaran/snorkel/island jumping trip. That was fun, could have been a little better. Maybe having some party music on the boat loud enough to hear?? The snorkeling was okay where it took us (I forget where that was) saw some fish, a ship wreck which was cool. However, we saw more fish right a Bolongo on the left side of the dock in front of the bar/pool area. We stopped at Water Island for lunch and some snorkeling/hanging out. The food was good – all extra costs (food and drinks) are on you not included with the catamaran price. We also took the Ferry one day over to St. Johns. Once we got to St. Johns we walked around a bit, stopped at Mongoose Junction which has a bunch of shops and restaurants and bars. We then hiked from that area (Lind Point Trail) which took us to Salomon Bay and Honeymoon Bay Beaches, then from there we cabbed to Trunk Bay which was amazingly beautiful. We snorkeled there at Trunk Bay and WOW so many beautiful fish and coral. You are able to bring snorkel gear from the resort with you and return it when you are finished which was a great add on! Staff – not one complaint about any one of them. Can some be a little more chipper, sure, but that’s certain people’s personalities. There is always one or two. The place is small (I think like 70 or 75 rooms) so it’s a more intimate resort. They get to know you and you get to know them and the other guests there because you see them every day. - Checking out – we checked out but our flight was later in the afternoon. We were allowed to still have lunch and drink on our plan even after we checked out. They held onto our bags while we enjoyed the day. Some helpful tips: Bring cash for taxis and for extra tipping. Even though tips are included, they only get 15% and they bust their butts so we always gave extra and that’s all they live off of. That’s a personal decision for you. Bug Spray – we brought the bug bands which worked for me however, my husband had to purchase a bottle in the store there at Bolongo. We actually only had to use them one day/night. Little knats or whatever, but not their fault it’s part of nature! The bottle was too large to bring home so we just gave it to the girls at the beach hut along with any reef lotion we had left. St. Thomas requires suntan lotion that is reef safe. I ordered mine on Amazon but they have that in the store at Bolongo as well. That store had pretty much whatever you needed if you ran out, clothes, souvenirs, etc., they even sold the water shoes! The worst part of the trip all in all – coming home……. Listen, bottom line if you want something like the Ritz, a Westin, a Marriot or a party place like Riu or Iberostar, etc., (which we have been to all of them in the past) or even top notch service or waited on on the beach, etc., or even like a Sandals or Beaches then Bolongo is not the place for you. My husband and I like to go away now to relax and enjoy each other’s company which is what we did 1000%. We read, we relaxed, we spent time together. The bar closes at 11:00 yes, the entertainment stops at 9:00 yes, but that didn’t bother us. Honestly we were in bed by 10:00 every night because we like to wake up early and enjoy the beautiful day in St. Thomas. I have 5 major needs for a resort: Delicious food, excellent drinks, excellent service, comfort and cleanliness. And Bolongo and it all and then some. We can’t wait to go back!! …
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Date of stay: January 2023
Location
Cleanliness
Service
Room Tip: We had Ocean View but I would rather do the first floor next time and walk out right onto the beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
Helpful
This was top-notch all the way. Beautiful location, fantastic food and drink, abundant activities (snorkeling for rum!) and excursions, and very friendly and helpful staff. They have recently undergone renovations, and I gather from older reviews here that all the recent work corrected and updated the property. The rooms were clean, spacious, and comfortable. The property is a little on the small size, which we found to be a big plus, because we never felt crowded, and we always got personal attention. Unlike other nearby resorts with spas and sprawling grounds, this was low-key and unfussy, and perfectly matched our expectations. We appreciated that it is family-owned, not a cookie-cutter chain resort. We did the all-inclusive plan and definitely felt we got our money’s worth. There are a lot of options on the menu, and specials every night, so I never repeated the same meal twice. If we’re ever back on St. Thomas, we’d definitely stay here again. …
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
If you're looking for 5 star resorts, maybe this one is a little dated for you but it really didn't matter as we did not stay in room barely at all. The food was exceptional, drinks were out of this world, staff are super knowledgable and friendly and help you in any way they can. The pool bar was fantastic and the location was perfect. They had activities and games for my 11 year old son to "help" keep him busy while us parents got to lay in the sand. The whole experience was fantastic. Will definitely be back!
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Date of stay: January 2023
Value
Cleanliness
Service
Room Tip: Get the ocean front rooms! The views are breathtaking!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
All inclusive is nice, as is the property that is secluded in a small bay. The hotel staff and restaurant servers are very friendly and helpful—particularly the gift shop staff who also book excursions. Nightly entertainment is generally very good. The “front of the house” at the restaurant is inconsistent. Sometimes they just don’t know what is going on and are on a different page with the servers. The food is uninspiring. The hotel itself is in desperate need of an upgrade. The hotel is celebrating its 40th anniversary, so is everything in the rooms. Bathrooms would be serviceable if you could count on hot water.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Tim Tour of the island, breakaway power boat snorkeling tour of St John are great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Debbie W wrote a review Jan 2023
We just returned from our week at Bolongo Bay Beach Resort and we had a great stay. If you are looking for luxury, this is not the place for you. However, you will love it, if you are looking for a quiet and very relaxed setting. Our room was very comfortable and exceptionally clean. We had a nice beachfront first floor room with a a patio. The only negative thing I could say is that the shower is very small. VERY small. We went all inclusive The food and the drinks were phenomenal. The specialty drinks were so good. The menu is not extensive but with their nightly specials, you can have something different (and delicious) every night. The bartenders and servers were amazing as well. Every employee goes out of their way to take care of the guests. We booked a half day excursion on the catamaran and swam with turtles and beautiful fish. The staff and crew were amazing and extremely helpful. We’re only home a week and we’re planning our next trip. …
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$480 - $548 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bolongo bay beach hotel south coast, hotel bolongo bay beach, bolongo bay beach resort, bolongo bay st thomas
LOCATION
CaribbeanU.S. Virgin IslandsSt. ThomasSouth Coast
NUMBER OF ROOMS
74
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Claim Your ListingBOLONGO BAY BEACH RESORT - Updated 2023 Prices & Resort (All-Inclusive) Reviews (St. Thomas, U.S. Virgin Islands)
Frequently Asked Questions about Bolongo Bay Beach Resort
Which popular attractions are close to Bolongo Bay Beach Resort?
Nearby attractions include Gold Mine Fine Jewelry (3.1 miles), House of Rajah Jewelers (3.1 miles), and Grand Jewelers (3.1 miles).
What are some of the property amenities at Bolongo Bay Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Bolongo Bay Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bolongo Bay Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bolongo Bay Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Bolongo Bay Beach Resort?
Conveniently located restaurants include Side Street Pub, Pizza Pi, and PRIME at Paradise Point.
Are there opportunities to exercise at Bolongo Bay Beach Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at Bolongo Bay Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bolongo Bay Beach Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Bolongo Bay Beach Resort?
The staff speaks multiple languages, including English, Spanish, and Swedish.
Are there any historical sites close to Bolongo Bay Beach Resort?
Many travelers enjoy visiting 99 Steps (3.0 miles), Blackbeard’s Castle (3.1 miles), and Frederick Lutheran Church (2.9 miles).