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Bolongo Bay Beach Resort

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7150 Bolongo, 00802 St. Thomas
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1187)
360
Panoramas (11)
Pool & Beach (344)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bolongo Bay Beach Resort
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travelers' Choice
Since 1974, Bolongo Bay Beach Resort has welcomed guests from around the world curious to discover life in the Caribbean. Bolongo Bay is a small, authentic Caribbean beach resort on the southern coast of St. Thomas, Virgin Islands. Located in a beautiful bay touching the Caribbean Sea, Bolongo Bay offers a perfect harmony of relaxation, solitude & adventure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Swimup bar
Poolside bar
Canoeing
Diving
Hiking
Snorkeling
Water sport equipment rentals
Windsurfing
Bowling offsite
Entertainment staff
Evening entertainment
Fishing
Patio
Walking tours
Board games / puzzles
Highchairs available
Business Center with Internet Access
Meeting rooms
24-hour security
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Seating area
Telephone
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Stovetop
Flatscreen TV
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Spanish, Swedish
1421Reviews112Q+A100Room tips
Traveler rating
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Popular mentions
sjdkl wrote a review Jul 26
Pros: 1. Virgin Islands are cool. 2. They have free snorkel, kayak, paddle board and I would recommend doing it all. 3. Live bands were really good at night. 4. Food was okay. Cons: 1. Rooms were not in good condition. Our electrical outlet actually came out of the wall. 2. Some rooms lost hot water. 3. Wait staff was hit or miss. Not very welcoming and slow to acknowledge you. But we did have spurts where the bartenders were quick. 4. Food took FOREVER. This requires you to plan your day around 2 hour lunches or dinners. 5. Showers were tiny.
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Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: I would recommend a different resort
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Jessica G wrote a review Jul 15
Ocoee, Florida
I am a travel agent and I had to write this review for Bolongo Bay staff. We had a client who had booked and on the 1st night upon check in, had a family emergency and had to return home to mainland US asap. Without asking, Bolongo Bay refunded client the amount of her stay. From working with Reservations - emails and phone calls were always pleasant, accurate and easy to get ahold of them. I highly recommend this resort and the staff is amazing!
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Date of stay: July 2021
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migmoney wrote a review Jul 8
Worst service we’ve ever experienced. Over an hour at every meal to get food. Workout room is an old room with 2 treadmills in it. Bartenders were extremely rude. But understandable because they would only have 1 bartender for entire bar for rest pool etc. Would not stay here. It is an over rated Motel 6 at best!!!
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Come for breakfast so you can see view. But I would not stay here!!!!
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Nichole S wrote a review Jul 6
United States
We stayed at Bolongo Bay last summer right when they reopened during Covid. We have visited several all-inclusive resorts (Bahamas, Cozumel, Jamaica, Dominican Republic, etc) and this place is our least favorite. I really had my hopes up and wanted to love it because it is a family owned and operated business, but when you spend that much money for an all inclusive vacation in the Caribbean it definitely lacked certain amenities and extras you can get in most other places. The beach area is small. There isn’t much space right in front of the pool areas. There are so many rocks in floor of the ocean it’s almost unbearable. The rooms were extremely outdated. We had two rooms because we had our family and my parents, both rooms smelled musty. After 3 days our floors were covered in sand because no housekeeping due to Covid. I would have been happy with vacuuming it myself. The restaurant had good food however there weren’t very many options. By the end of the week we were tired of it. The Catamaran tour over to see the Turtles is a must. And if you can, visit Coki Beach (it does get crowded through).
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Date of stay: August 2020Trip type: Traveled with family
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smr1106 wrote a review Jun 2021
+1
We (2 adults, 2 children aged 7 and 9) just returned from a 5-night stay at Bolongo Bay. We had the best time!! We had wondered if we should get a rental car but ultimately decided not to. As soon as we were on our cab from the airport it became abundantly clear that we would not have been good drivers, lol. Every taxi driver over our whole trip was pleasant and helpful and told us about the island. Taxis run at pretty much a set rate depending on destination and how many people; so we always knew approximately how much it would cost and could plan accordingly. Upon arrival at the resort we were greeted by a welcome sign with our name and a very nice man named Samuel. He was our go-to for arranging taxis throughout our stay. The receptionist was a wonderful woman named Vanessa. She went over all the resort amenities with us and made sure we took advantage of everything we were entitled to. Our room was great. We were on the second story and “ocean view” is literally ocean view. I have stayed places that have said ocean view and I had to strain my neck around a corner to see it. Not the case here. Every night we sat on our balcony and listened to the ocean. The room was clean and comfortable, the beds (except for my pillow, but I think that’s just my weird pillow thing) were inviting. I slept amazing every single night there, save for one described below. We had the privacy hanger on our door our entire stay so we did not have housekeeping, but, every time we went outside there was housekeeping staff and if we needed anything they helped facilitate with no problem. The shower, yes, as it said in other reviews, is very small but, we had great water pressure and plenty of warm water, only took a “cool” shower one night, but it so warm and humid that I did not mind. The grounds are clean. The beach is not raked and so there is seaweed, but we only spent one whole day at the resort. The beach staff is engaging and attentive and made sure the kids were not bored. We borrowed snorkel sets for our kids the first day and kept them the whole week. We did not do any other of the activities but not for lack of them, we just had other plans. The food - sooooo good. I don’t think I had a bad or even mediocre meal the entire time. I mean, breakfast is breakfast, right. But the dinners were awesome. We had the all inclusive option and I read some reviews that the menu was boring or tired. That was not the case for us. We had something different every time we ate. We ate two dinners offsite but the rest of the meals there. Only complaint, if you will, breakfast and dinner require reservations and there is not a lot of accommodation if you don’t make one. The thing is: we are early risers and would often come down to eat at 730, 800 and be the only ones in the restaurant and still be denied a table and told to make a reservation and come back. This *might* be a staffing issue or a social distance issue, I am not sure. So, make sure you make your reservations! There is no “to-go” options, plan on waiting anywhere from 30-45 mins to even get a fruit plate to take up to your room. While the food is good, the service is…….well, be prepared to wait. We had two servers at dinner times, Steven and Miriam, that knocked it out of the park and had some pep in their step but everyone else has more of a “we’ll get to it when we get to it” way about them. For lunches/dinners this was not a problem because most of the time our daytime adventures were over and we had nothing else to do. But this was problematic at breakfast time. Eat breakfast way before you have to do anything. I read reviews that said the pool was dirty. The pool was clean when we stayed. The wait time at the swim up bar was…..again, be prepared for your name to change to “skip” as everyone else will get served before you if you are at the swim up bar. Even when the bar area and restaurant are not full. Drinks were good and well made and no skimping on the alcohol if that’s your thing. We ate two meals in town. One at The Greenhouse and one at Rancho Latino. The Greenhouse was super expensive (everything on the island is) and honestly was good but was good you can get at home (States). We went here because we were in town and hungry and our taxi driver recommended it. Rancho Latino was very good - Dominican/Caribbean cuisine. Did not disappoint! My husband asked for something off the menu and the waitress tipped him to a meal he raved about (photo below). Activities: we went to Coral World and did the dolphin swim. My honest opinion: not worth the $182/person. I appreciate what they’re doing with conservation and education and the experience was neat, but probably more appropriate at a $75/person rate. You get about 20 mins with the dolphin. They take pics for you but you have to buy them and they are not cheap. Then, to actually get the photos you have to go to a separate website and enter a code and pay $5 to open the link. I accidentally exited out of it and had to start over and pay the $5 again. Do I regret doing it? No. Would I recommend it? Also no. However, afterward we went immediately next door to Coki Beach. Ahhhh, Coki Beach was amazing! I took my obligatory “hot dog legs” beach pic and sent it to my friends who were rightfully jealous. The snorkeling here was great (we are amateur snorkelers). The water was like a pool. We had a great time, we even had a torrential downpour and everyone just carried on like normal. It was populated but not overly crowded. Everything cost money so beware if that. But highly recommend going here. Part of our 5-night stay is a free sunset cruise at the resort on the Heavenly Days Catamaran. If you can do this, please do it. It’s a great tour and the staff (we had Captain Charles, Dalton, and Toni) was super. They work for tips so please tip them accordingly. We also booked the sea turtle snorkel with them and we’re not disappointed. Same crew, minus Toni and substitute Elsie. We only saw two turtles but the sea here was a trove of fish and sunken items. Again, if you can do this, please do. We went to Meagans Bay (sp?). This is the beach dreams are made of. I could not get over it’s beauty. Again, rained, but everyone just stayed in the water and it was NBD. Please go, you will not be disappointed. Regrets: we booked a ferry to St. John but didn’t go due to rain. If we had one more day we would have went to St. John. The ferry runs from Red Hook pretty much every hour on the hour and same to come back. Book the tickets online in advance. For four of us it was $40 round trip but we ended up eating that. However this was the day we went to Meagans so I wouldn’t exactly call it a regret. My bad night sleep had nothing to do with the weather, or the resort: my 7 yo son had swallowed his weight in sea water during the sea turtle snorkel and it decided to reappear at midnight that night into the next morning. Goes without saying: don’t drink the ocean water, lol. I did fill out the comment card that I would not return to the resort but this is only bc next time we travel it will be to some place new. Would highly recommend the St. Thomas experience to anyone and the same with Bolongo Bay Resort.
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Date of stay: June 2021Trip type: Traveled with family
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PRICE RANGE
$246 - $599 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bolongo bay beach hotel south coast, hotel bolongo bay beach, bolongo bay beach resort, bolongo bay st thomas
LOCATION
CaribbeanU.S. Virgin IslandsSt. ThomasSouth Coast
NUMBER OF ROOMS
74
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Frequently Asked Questions about Bolongo Bay Beach Resort
Which popular attractions are close to Bolongo Bay Beach Resort?
Nearby attractions include House of Rajah Jewelers (3.1 miles), Gold Mine Fine Jewelry (3.1 miles), and Grand Jewelers (3.1 miles).
What are some of the property amenities at Bolongo Bay Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Bolongo Bay Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bolongo Bay Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bolongo Bay Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Bolongo Bay Beach Resort?
Conveniently located restaurants include PRIME at Paradise Point, Side Street Pub, and Pizza Pi.
Are there opportunities to exercise at Bolongo Bay Beach Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Bolongo Bay Beach Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Bolongo Bay Beach Resort?
The staff speaks multiple languages, including English, Spanish, and Swedish.
Are there any historical sites close to Bolongo Bay Beach Resort?
Many travelers enjoy visiting 99 Steps (3.0 miles), Blackbeard’s Castle (3.1 miles), and Beracha Veshalom Vegimulth Hasidim Synagogue (3.1 miles).
Does Bolongo Bay Beach Resort have any great views?
Yes, guests often enjoy the harbor view available here.