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7150 Bolongo, 00802 St. Thomas
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Traveler (1282)
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Panoramas (11)
Pool & Beach (360)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bolongo Bay Beach Resort
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
4.3
Cleanliness
4.0
Service
4.4
Value
4.1
Since 1974, Bolongo Bay Beach Resort has welcomed guests from around the world curious to discover life in the Caribbean. Bolongo Bay is a small, authentic Caribbean beach resort on the southern coast of St. Thomas, Virgin Islands. Located in a beautiful bay touching the Caribbean Sea, Bolongo Bay offers a perfect harmony of relaxation, solitude & adventure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Swimup bar
Poolside bar
Canoeing
Diving
Hiking
Snorkeling
Water sport equipment rentals
Windsurfing
Bowling offsite
Entertainment staff
Evening entertainment
Fishing
Patio
Walking tours
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
24-hour security
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Seating area
Telephone
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Stovetop
Flatscreen TV
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Swedish
1466Reviews116Q+A100Room tips
Traveler rating
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Most Recent
Steve Y wrote a review Jun 19
1 contribution1 helpful vote
Bolongo Bay isn't your typical all-inclusive resort...although it IS the only one on St Thomas. It's not a mega-resort with 10 pools and 25 restaurants. That's why I love it. It's much more relaxed and family oriented. It's common to see the owners walking around and speaking with the guests. The bartenders and waitstaff are great. The chefs are excellent! Every meal I had was fantastic! The giftshop ladies are super friendly and very knowledgeable. Even the nightly music was really good. We took several excursions on the Heavenly Days catamaran that Bolongo owns. Each one was fantastic. Snorkel trips to Buck Island to swim with sea turtles and the sunset cruise were the highlights of the trip. The crew, Captain Earl, Roma, and especially Ryan, were knowledgeable, attentive and very personable. Roma's rum punch packs a wallop! All this to say that the resort is still, like much of the area, recovering from back-to-back category 5 hurricanes that came through a couple of years ago. And then the COVID pandemic that shut shut much of the world down. Don't come here if you're looking for 24/7 entertainment and state-of-the-art amenities. Come here to relax and really experience being on "island time". Come here to feel like you're really appreciated as a guest and not just another customer. I'll definitely be back.
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Date of stay: June 2022Trip type: Traveled
1 Helpful vote
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jesse j wrote a review Jun 8
1 contribution
Dated in need of reno. Air condition very weak, sweating throuh the night, very uncomfortable. Complained to management several days and nothing was done about it. Finaly on the last night after showing more frustration they fixed it. It shows that the management is very poor skill. They do have a good cook. The beach is rocky not much for swiming. The employees were very kind and friendly. The main problem was the resort its self as our bathroom was dark and hot with no AC and was hot and dark in the bathroom. Will not go back and I do not recomend this place to anyone. It was my only negative of the whole vcation. Talked to other folks staying there and they were complining that the shower head were barely puting out water in the shower. The amenities were terrible. No elevator, if you have bad knees stay way from this place. You have to make an appointment for breakfest lunch and dinner, very inconvenient, you cant just walk in to the restaurant. Located where you cant walk anywhere, you have to take a taxi anywhere you want to leave the place, bad location.
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Date of stay: May 2022
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Mrs. A wrote a review May 2022
Copperas Cove, Texas16 contributions1 helpful vote
+1
This was our first time to the Virgin Islands and of course we didn't know what to expect but I will tell you we plan to visit over and over again. The resort staff was wonderful the folks at the front desk, the bell hop Johnny,the giftshop lady, the boat excursion, the Live Music, the restaurant manager and especially Ms Maggie (our beautiful waitperson) at the restaurant. The bed was extremely comfortable, the beach was nice, the bonfire area and even the view from our 2d floor room was great. Bolongo is a great first visit kind of resort of which we thoroughly enjoyed. PS..The taxi ride is 20 min and shopping downtown was awesome. Did I mention the delicious prime rib, decadent pina cola cake and great pina cola drinks. Everything was great! See you again..Bolongo we had a blast!
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Just J wrote a review May 2022
1 contribution2 helpful votes
+1
All inclusive: 1. Drinking starts at 1030 sometimes 10:40a -11pm sharp 2. Breakfast/lunch/dinner - same menu options that doesn’t change.. (pro) the food is great 3. Rooms are extremely dated 4. 10 inch tv inside your room 5. Dinner all inclusive- one entree only 6. No tequila 7. Top shelf is considered 1800😂 8. Ran out of vodka,champagne, soda 9.ran out of wheat bread 10. 007/Rocky are the only saving grace for the bar! 11. One 4x2 size pool with no cleaning schedule 12. One bar 13. One restaurant 14. Worst vacation ever! Could not pay me to come back 15. Encountered racist manager first night 16. Always short staff 17. Your alcohol and food is not unlimited! “All you can eat and drink “ false advertisement of all inclusive 18. Buyer Beware go else where This place is a joke!!!!!!!!!!!!!!!!!!!!!! This is an insult for this to be considered a resort w all inclusive
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
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irmadenton wrote a review May 2022
Chicago, Illinois6 contributions1 helpful vote
The hotel is dated but clean and has a great staff. The food and drinks were good as well. We had plumbing issues for the first couple of days but after that things worked well. The beach was very small so if you are looking for a great beach location this is not the place for you.
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Date of stay: April 2022
1 Helpful vote
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MaryEllen R wrote a review May 2022
Tyngsboro, Massachusetts54 contributions24 helpful votes
+1
So, what you read from a lot of the reviews is essentially true. That said, I would definitely come back though I might not do all inclusive. This is not a typical all inclusive. Breakfast, lunch and dinner plus drinks are included. There are no snacks available outside of those 3 main ones though I’m sure you could pay to get something in between. The drink and food prices are very reasonable so I think we would have paid less overall by paying as we went. $8 for a mixed or frozen drink. Pro’s: excellent food and people. Can’t say enough about most of the staff. Small resort which I liked. All manual water sports are included. Great tours leaving from the dock (prices reasonable). The resort is very clean. Con’s: beach and pool are small but that didn’t bother us at all. The beach is split by the dock. We preferred the smaller side to the left of the dock. The showers are indeed small but it’s only a few minutes a day that you’re in there. Hot water was inconsistent. Let it run a bit and you’ll get it warm at least. All inclusive is more expensive than it should be. The bar staff does not have much of a personality which was strange. They are usually the life of the party. Wait staff is amazing- ask for Suzan. Daniel the restaurant manager was exceptional as well. If you’re looking for a relaxing spot than this is it. We stayed 3 nights before heading to St. John.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Donna S wrote a review May 2022
Colorado Springs, Colorado2 contributions1 helpful vote
First of all, we were escorted to our room by an attendant, which was nice, but as soon as the door opened, all I could smell was a harsh mildew, moldy smell. We had to immediately open the door to the balcony, to let fresh air in. Then I realized this place was not like most all inclusive resorts.....it only had 1 restaurant and 1 pool, and the beach was nothing but rocks. We then proceeded to the 1 pool, to get some sun and have a drink. The bartender, who claims himself to be "007" was horrible. He was sarcastic and rude, and it took about 20 minutes to get a drink because he was too busy talking to other employees. Bartenders are supposed to be fun and outgoing and happy, communicating with the guests...007 was total opposite, he seemed pissed when you ordered a drink, although you've waited over 20 minutes to get a Vodka/Sprite. In my opinion, a bartender can ruin a vacation, which he almost did. We paid $58 round trip for a cab to go get alcohol, because we knew we weren't going to be able to drink from the bar. The other staff, other than John, were fantastic, including the housekeeping staff. Just by calling himself 007, tells you something. The excursions were amazing by Heavenly Days, so this review has absolutely nothing to do with them....they were the highlight of our vacation. I would just say that if you think that you're at an all inclusive, you're really not. You have to schedule your meal times, which is something you shouldn't have to do on an all inclusive vacation, they normally have a buffet, but this place was so small, with a horrible beach. Oh, and bring a hair dryer, because they do not provide one! The only good thing about this resort was the Heavenly Days cruises, where drinks were plentiful and staff was so friendly. Daniel was the manager and was GREAT, we explained our frustrations with 007 and John, and he agreed that there have been issues with these two. If you've never been to an all inclusive before, you may think this place is great, but it has absolutely no comparison to the all inclusive places I've been. The only reason I give this a 1 star is because of the Heavenly Days cruises, which deserve a 5.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: April 2022
Rooms
Location
Service
Room Tip: Bring an air freshner to help with the moldy/mildew smell
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1 Helpful vote
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LCWA wrote a review Apr 2022
1 contribution1 helpful vote
The staff is a amazing! They were kind they were considerate they were professional very hospitable. However the rooms are disgusting the smell of mold was so overwhelming that we cannot sleep the staff try to help by placing an ionizer in the room however it’s in the walls it’s in the floors it’s in the bedding the sheets the carpet I am sure due to hurricane damage from years ago this is why it’ and you can see how they patched and cover it but the smell was so overwhelming that is still lingering in our clothes once we came home a week later I am on a CPAP machine I have had to wipe and wash my tubing in alcohol and wipe it down in bleach and let it air out outside just to get the smell out I even washed our clothes in Lysol and I can still smell the place the shower was so small it was unbearable the sink had chipping paint all on the inside there’s a door under the sink that leads reveals The truth by showing all the rotted piping and the window was so thin you could hear everything outside trucks driving by it was just terrible the bed was so uncomfortable Springs coming out you can feel it with every move the noise it made just rolling over was on unbearable I was so miserable in the room at night it was so hard to sleep I just wanted to cry and go home I felt like I was in a Third World country or something it was absolutely the worst . The only solace I had was when I wasn’t in the room on the tours on the beach the view from the balcony was amazing the restaurant Iggy‘s the food was delicious the staff was so kind Once I was in the room it’s just the worst experience I have ever had Bolongo needs to do better get an update and remove all that rotted water damage that is hiding behind the walls and it will get rid of a smell pull up the floors do a complete overhaul and remodeling and I think with the staff that they have they would be an amazing resort I wish I could give them a higher rating because of their kind staff but the rooms were just absolutely disgusting
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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jinde904 wrote a review Apr 2022
Jacksonville Beach, Florida10 contributions
From the moment I called to book our trip I knew I wasn’t dealing with the typical sterile corporate resort. The Bolongo staff took the time to answer questions about the property, Covid protocols on the property and on the island. Plus they gave great advice to navigate the travel portal. As rules changed right before our trip they patiently answered my questions. They understand that when you have lots of choices you want to make sure your vacation investment pays off. We were greeted by the friendly lobby team who quickly checked us in, explained the “all-inclusive” package, and helped us to our room. We did a quick detour to the bar where we were greeted with a smile and quick service. Suffice it to say our five days were variations on that theme. Friendly, fast service. Delicious food and drinks. Nightly live entertainment. Excursions which leave from the property. Bolongo provides a boutique resort experience where you can actually talk with the owners (second generation islanders) who treat their guests more like family than visitors. If you’re looking for a place where you can hang out in your room and shower in a fancy bathroom - go somewhere else. If you’re looking for a personalized vacation in paradise where you can leave your watch and wallet in a safe for days at a time - book the all-inclusive at Bolongo now. (We left property for a couple of days to explore but saved $ by grabbing breakfast before we left and eating late dinner when we got back).
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Date of stay: April 2022
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Drmaggiedogdoc wrote a review Apr 2022
Pleasant Prairie, Wisconsin46 contributions2 helpful votes
+1
Sick of Covid and not traveling outside the US this was our first trip as a family navigating very light travel restrictions. We wanted a family friendly environment as well as the ease of an all-inclusive. The food and drinks were amazing!! Surf and turf for dinner every night was a bonus (and we had vegan options as well). Activities for the kids (12 and 18) kept them busy and happy. The Heavenly Days turtle excursion takes off from resort making this a must do for snorkeling and seeing the beauty of the islands. My kids want the next trip planned around this so we succeeded in getting them to love the sea! The reviews on the rooms made sense but I did take into consideration the hurricane destroyed much of this resort and island. Then Covid. Enough said about out dated rooms … the view is exceptional, activities amazing, food and drinks delicious and the staff very humble and beautiful. We will miss our new friends and family we met here and hold this trip close to our ever grateful hearts!! And remember one thing … you are in island time! Chill out, don’t fret your drink will get to you! Just breathe and relax!! You can tell who is tightly wound up coming here because they are the complainers.
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Date of stay: April 2022Trip type: Traveled
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PRICE RANGE
$507 - $548 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bolongo bay beach hotel south coast, hotel bolongo bay beach, bolongo bay beach resort, bolongo bay st thomas
LOCATION
CaribbeanU.S. Virgin IslandsSt. ThomasSouth Coast
NUMBER OF ROOMS
74
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Frequently Asked Questions about Bolongo Bay Beach Resort
Which popular attractions are close to Bolongo Bay Beach Resort?
Nearby attractions include House of Rajah Jewelers (3.1 miles), Gold Mine Fine Jewelry (3.1 miles), and Grand Jewelers (3.1 miles).
What are some of the property amenities at Bolongo Bay Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Bolongo Bay Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bolongo Bay Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bolongo Bay Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Bolongo Bay Beach Resort?
Conveniently located restaurants include PRIME at Paradise Point, Pizza Pi, and Side Street Pub.
Are there opportunities to exercise at Bolongo Bay Beach Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at Bolongo Bay Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bolongo Bay Beach Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Bolongo Bay Beach Resort?
The staff speaks multiple languages, including English, Spanish, and Swedish.
Are there any historical sites close to Bolongo Bay Beach Resort?
Many travelers enjoy visiting 99 Steps (3.0 miles), Blackbeard’s Castle (3.1 miles), and Congregation Beracha Veshalom Vegmiluth Hasadim (3.2 miles).