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The Ritz-Carlton Club, St. Thomas

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232 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Club, St. Thomas
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Showing 230: English reviews
Northern Virginia
Reviewed May 1, 2016 via mobile

We just returned from our week long family vacation in a two bedroom residence. We traveled with my parents, a friend of ours and my daughter who celebrated her first birthday on this trip. The service was fantastic, every step of the way. We checked in with a ton of bags, plus groceries that we picked up on the way...

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2Thank Jenilla
Chester, New Jersey
Reviewed April 11, 2016

Our week long stay was exceptional. We stayed in a 3 BR unit on the 3rd floor of the Iris Building. We enjoyed the beach and the pool. The beach staff will provide "set ups" that include a chair cover and a towel. Foam rafts and floating chairs are available. There is a feature pool, a baby pool and a...

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2Thank Hoyaken
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Hoyaken, Thank you for review. I am delighted to hear that your week here with us was exceptional! Our Club Reception on Monday nights is one of my favorite events so I am glad that you were able to enjoy it as well. I appreciate your feedback regarding the response time with the grill. I will make sure to...

nj
Reviewed April 7, 2016

This is our 5th time staying on the Club side. Had an awesome housekeeper Elvi who did a great job. They've added additional lounge chairs to the beach and these awesome floats for the pool and ocean. Giant Jenga was a great addition and used a lot my family. The Easter Egg hunt was fun and sweet. The snapper dinner...

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3Thank qwes
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear qwes, Thank you for your detailed review. am especially glad that your family enjoyed our Easter egg hunt. It is an event that the Ladies and Gentlemen look forward to every year during Easter time! I appreciate your feedback and I will make sure to pass it along to the respective departments. We hope to see you back soon...

Chicago, Illinois
Reviewed April 4, 2016

We rented a suite in the Haleconia building ,2 bedrooms and 2 bathrooms and honestly, it was like a fully furnished ,deluxe apartment! Spotless clean, fully stocked kitchen with a stove top,microwave, pop up toaster,blender, all the crockery and silverware you could need,cleaning supplies and a closet with laundry ( with laundry soap!). Location: 5 min from red hook which...

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1Thank smile_in
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear smile_in, I appreciate your very detailed review. I will pass along your feedback to the respective departments so we can work on fixing the problems you encountered during your stay. We hope to see you back in St. Thomas soon! - Bruce Benson, Director of Operations

Atlanta, GA.
Reviewed March 28, 2016

My daughter and I spent five wonderful days in a two bedroom, 2 1/2 half bath condo. The condo was perfect and extremely clean. We were steps from the beach and were able to find chairs each day, however, you can reserve a chair from the towel hut the night before. We didn't learn about this until later in the...

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1Thank GA.Familyof5
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear GA.Familyof5, Thank you so much for your detailed review. I am happy to hear that our ladies and gentlemen made your stay relaxing and enjoyable. We hope to see you back at Christmastime here in St. Thomas! - Bruce Benson, Director of Operations

Akron, Ohio
Reviewed March 28, 2016

I rented a fifth floor two bedroom unit through VRBO and the accomodations, service, and amenities exceeded all expectations. I have stayed at the hotel twice over the years and I think staying at the Club was a better experience. The pelican bar and the Grand Palazzo dining facility that the owners have opened we great. The drinks at the...

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1Thank kramercrew
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear kramercrew, Thank you for your review! I am happy to hear that you enjoyed your stay here with us at the Club, specifically your trip to Virgin Gorda. It is one of my favorites! We hope to see you back here with us very soon. - Bruce Benson, Director of Operations

London, United Kingdom
Reviewed March 26, 2016 via mobile

What a wonderful place to take a family. Friends recommended it and it did not disappoint. We took our family with three kids (ages 6, 3, and 1.5) and stayed in a two bedroom. It was the perfect vacation. The staff was INCREDIBLE. I can't complain about anyone. I do have to say that Tabari was exceptional, but everyone was...

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1Thank LV23
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear LV23, Thank you so much for your wonderful review!

Reviewed March 17, 2016

I wanted to plan a vacation away with my whole family. All of us had not been on a vacation together in years. I was looking at the Virgin Islands. But couldn't decide on whether to rent a house with a pool. Or maybe a nice condo, or a five-star resort. What to do???? And then I happened upon the...

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1Thank ASteinman
St. Thomas
Reviewed March 13, 2016

My husband and I was referred to Matt McCormack by a friend to book a vacation in St Thomas. Right from the jump our trip was first class. The entire property at the Ritz Club was incredible. Right on the beach!!!! A stunning three bedroom three and a half bath condo fully equipped with everything imaginable....Granite everwhere...Beautiful marble floors. The...

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2Thank Kathleen S
Harrisburg, Pennsylvania
Reviewed March 11, 2016

I've been coming here since 2002 when it first opened and have now visited 50+ times. The resort just keeps getting better and better. I've traveled extensively in the Caribbean and find this to be the very best 5 star resort amongst some other great places like the Four Seasons in Nevis. I'm always treated like a member of the...

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2Thank rickreyn0lds
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Hello rickreyn0lds, Thank you for your wonderful review of our lovely property. It is so nice to hear that you feel as if you have a Ritz-Carlton family here in St. Thomas. We look forward to seeing you again soon! - Bruce Benson, Director of Operations

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Breathtaking natural beauty right on the beach. A bounty of outdoor adventure with perpetually perfect climate are just a few of the reasons why St. Thomas attracts the savy traveler from around the world. Everything the Ritz Carlton is famous for but raised to a higher level in these stunning private residences. ... more   less 

Additional Information about The Ritz-Carlton Club, St. Thomas

Address: Great Bay, 00802, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Number of rooms: 105
Also Known As:
The Ritz-Carlton Club, St. Thomas Hotel u.s. Virgin Islands
The Ritz-Carlton Club, St. Thomas U.S. Virgin Islands
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton Club, St. Thomas staff and other travelers.
25 questions
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Questions? Get answers from The Ritz-Carlton Club, St. Thomas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all rooms and locations are terrific we were on first floor across from pools, never a problem with excessive noise etc”
crock28459, 2 weeks ago | Read review
“We stayed at the villas, not the hotel. I don't believe there is a bad room/villa on the property. Ocean front.”
AJ1854, Mar 9, 2017 | Read review
“We had a corner room on the top floor”
NuclearMamma, Feb 14, 2017 | Read review
“Glass doors keep pool and ocean noise out. Higher floors have the best views due to palm trees.”
brainman64, Jan 17, 2017 | Read review
“We stayed on the 4th floor in the Iris building. Perfect location to the Villa side bar and pool. Great view.”
Shelly1210, Jul 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question