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189 Altona and Welgunst | Altona, Charlotte Amalie 00802, St. Thomas
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Guests1 room, 2 adults, 0 children

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#4 of 4 Specialty lodging in St. Thomas
Location
Cleanliness
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Air conditioning
Microwave
Refrigerator
Bath / shower

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189 Altona and Welgunst Altona, Charlotte Amalie 00802 St. Thomas
8Reviews
1Q+A
1Room tip
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Truth is a big word. We spent our time in upscale accommodations on this trip. Nothing contrasts reality like a down to earth stay. And this is it. The owners go a long way to give you what you need and they are honest about it. They don't sell it as a 5star, it is basic accommodation. And they are truthful in offering it to you. If you embrace it for what it is and accept it you will get a nights sleep. If you meet the owner he will size you up, quick. He is an unspoiled natural and a privilege to meet. Again a truthful contrast to some of the upscale. I say this is one of the best because I have good advice. I have not seen many others but for my money I would return mostly for the experience and the way I was treated.
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Place was clean, I didn't had no problems with them room are clean and the manger Joe is very helpful..Low budget hotel but the ppl are very friendly and my two night stay was pleasant....If staying here it's best to have a rental car,the walk to the bus stop was too far for me
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While this place is located in a quiet area of town, in can become extremely dangerous at night. I'm also upset with the owners because I reserved a room online and they claimed it "didn't go through" their system, and they charged me $30 more per night than what it should have been. The room was dirty and the bed was not comfortable. Also, this place is not located close to any attractions; we had to walk or take a taxi. I would recommend finding another place. BEWARE: do not book through booking.com. They advertise a price and screw you over.
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Customer service is an idea that eludes this hotel. Can we get some realistic pictures that represent the actual property as it is today. This is in ghettos, beware of the dark areas and robbers. stray animals are a prevalent presence on the property. If the representative that you place in charge is inable or willing to do his job as a customer service rep for your company, there needs to be some improvement, immediately. This establishment gets negative stars in my book.
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False Advertisement, Scam Artists, & Horrible Service. Do not stay at this hotel. I booked a 3 night stay and arrived only to be treated poorly. The house is outdated and hard to find. Outside is very shady, there are people hanging out and this hotel is located in the middle of nowhere on a dark street. There was no one in the office when we arrived. Eventually an employee came and let us into the office and started checking us in. The office was dirty but I just hoped the rooms would be better. I asked about reducing the amount of nights there from 3 nights to 1 or 2 nights, and they did not help at all. This employee got mad and said if we stayed there for 1 night we'd have to pay for 3. There was no refund offered, and on top of that I got hit with a $120 cancellation fee. For bad service? Definitely will never stay with these con artists STAY FAR AWAY!
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LOCATION
CaribbeanU.S. Virgin IslandsSt. ThomasCharlotte Amalie
NUMBER OF ROOMS
15
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