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Marriott's Frenchman's Cove

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1,254 Reviews from our TripAdvisor Community

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Showing 1,235: English reviews
Kmaguire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

I can't say enough fabulous things about our family vacation to Marriott's Frenchman's Cove!! We started our trip the last week in July and stayed until August 5th. Let me start off with the resort. The scenic views are straight out of a movie!! The property was well kept and the pool/beach area just simply amazing. The kids were never... More 

Helpful?
Thank Kmaguire
Ryan V, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Thank you for your review of Marriott's Frenchman's Cove. It is thrilling to learn you found your recent family vacation top-notch. We thank you again for your comments and look forward to welcoming everyone back on future getaways to St. Thomas. More 

Flanders, New Jersey
Level Contributor
108 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent a week as part of an exchange with Interval. Unit was excellent. A couple of minor problems was dealt with by the staff in a very timely manner. This resort is located on the side of a mountain so, thankfully, there are numerous elevators to help navigate the resort. Free shuttle is provide between the Cove, the Reef... More 

Helpful?
Thank paul k
Ryan V, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Hello Paul. Thank you for the five-star TripAdvisor review of Marriott's Frenchman's Cove. It is fantastic to find expectations were exceeded during your recent vacation. We thank you again for your feedback and look forward to hosting you again. More 

Miami Beach, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My all time favorite property on St.Thomas is Frenchman's Cove. If you want all the conveniences of home while being on vacation this is the place to stay on STT. You don't have to even leave the property!

Helpful?
Thank sharonjacobs75
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

It's nice to hear that you had all the conveniences of home at Marriott's Frenchman's Cove. Thank you for your five-star review and we hope you will return again soon! More 

Northern NJ
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent a day here while on a cruise that stopped in St. Thomas. We had requested the earliest check-in we could get, and our unit was ready when we arrived. The unit was very beautiful, with high-quality furnishings and a full kitchen. The 2-bedroom unit can sleep 8. The grounds are absolutely gorgeous, with a nice pool deck and... More 

Helpful?
Thank 2DisneyDads
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Thank you for your top-notch review of Marriott's Frenchman's Cove! We are happy to hear that the resort was able to accommodate your request, and that you found the resort to be absolutely gorgeous. We look forward to your return stay! More 

Miami Beach, Florida
1 review
1 of 5 stars Reviewed 1 week ago

The service at this hotel was horrible. Starting at arrival the front desk was horrific and rude. We had three beach front rooms reserved and it was 6 of us and we put that on the reservation, and the reservation said we can choose from either two queens or one king, and they didn't give us that option. They said... More 

Helpful?
Thank mannyszkolnik
Moraga, California
1 review
5 of 5 stars Reviewed 1 week ago

Great service from our housekeeper, Lilia Graham. She is an excellent ambassador for Marriott. Also, Christian, at the front desk, has been very diligent with helping to accommodate our multiple reservations. As always, beautiful view.

Helpful?
Thank jaypuckett
Ryan V, Corporate Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Hi Jay. Thank you for the five-star TripAdvisor review of Marriott's Frenchman's Cove. It is terrific to find expectations were exceeded throughout your vacation due to the above & beyond service from associates like Lilia and Christian. Our team looks forward to continuing to serve you in the future. More 

Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband, daughter and I have stayed at Frenchman's Cove 5 times in the last 6 years. This year, we went in February (bought an owners week they couldn't use on Ebay) and again in May (Interval International 179$ trade). We all went in February and stayed in the St. Johns building, top floor. Great views!! Bummer for the commute... More 

Helpful?
1 Thank Teresa B
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Hi Teresa. Thank you for your five-star review. We are delighted to hear that you have returned to Marriott's Frenchman's Reef five times in the last six years! Congratulations on your purchase, and we look forward to seeing you many more years to come. More 

Rockwall, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our second stay here and we enjoyed both. The Sunset Grill was much improved over our last stay. The food was good and served in a timely manner. Happy hour pricing makes resort pricing less painful. They did put two holds on my credit card because of the way our reservation was made but it should work out... More 

Helpful?
Thank Roger R
MarriottVacationClub, Coporate Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

It's great to hear that you found improvement from your last stay while dining at the Sunset Grill. We appreciate your five-star review and look forward to your return to Marriott's Frenchman's Cove! More 

New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Resort grounds & villa were well maintained and above average. The views are breath taking& there is plenty to do for a family with smaller children. There some minor issues with "check in" & a pizza delivery from room service that was delivered 2 hours later than anticipated. Nothing that can not be corrected with a greater attention to detail... More 

Helpful?
Thank dhighland
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

We apologize for the delay in your room delivery service and appreciate your comments. Thank you for your Trip Advisor review, and we hope to see you again soon! More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I was here in 2009 and had issues checking in, nothing has changed. I was skipped in line twice by staff, I was given a room that was occupied and then given one king bed, verse two doubles, the room was in disrepair and now I'm in a room that smells like mold.

Helpful?
2 Thank Marci T
Ryan V, Corporate Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Hi Marci. Thank you for your review of Marriott's Frenchman's Cove. We are sorry to learn expectations were not met during your visit. Your feedback on these concerns has been shared with senior resort management and we thank you for taking the time to bring them to our attention. We hope to have the opportunity to host you again so... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Marriott's Frenchman's Cove

Address: 7338 Estate Bakkeroe, Charlotte Amalie 00802-3011, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $425 - $1,365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott's Frenchman's Cove 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Marriott`s Frenchman`s Cove Hotel Charlotte Amalie
Marriotts Charlotte Amalie
Marriotts Hotel Frenchmans Cove
Marriott Charlotte Amalie
Marriotts Frenchmans Cove
Marriott's Frenchman's Cove St. Thomas, U.S. Virgin Islands
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