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Emerald Beach Resort

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Emerald Beach Resort
Emerald Beach Resort
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1,426 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
Scottsdale
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stay here every time we are in St. Thomas and love it. The staff is amazing. The only complaint is slow service at restaurant. Great bar, amazing beach. Staff is very anxious to make sure that everything is perfect for your stay.

Review collected in partnership with this hotel

Helpful?
Thank Kit V
Bethesda
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

This was my second stay. I stayed because it is near my son who is a student at Un of VI. The rooms need to be updated and maintained. The beach needs to be cleaned up and the chairs should be replaced. Not sure if I would go back. The mattresses are uncomfortable. The curtains and lamps were not working... More 

Review collected in partnership with this hotel

Helpful?
Thank Linda C
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. We are sorry to hear that you were dissatisfied with your recent stay with us. We are working on diligently on improving our resort and creating a comfortable experience for all of our guests and will continue to make the necessary changes to do so. Sincerely, Alana Bredahl Social Media Specialist More 

Saint Louis, Missouri
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 7 days in July 2016. Very good value, nice beach , central location. Good food. Nice bar. Courteous staff . Would recommend. Very close to airport. Airport noise only a mild distraction. Thin walls. Good for kids, families.

Helpful?
Thank EandK1
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review! We are pleased to hear that you enjoyed your recent stay with us. Our convenient location to both the airport and the beach makes it easy for guests of all ages to ease into the vacation mode. Also, our team is helpful and attentive to all of our guests' needs. The restaurant and bar are... More 

Fernandina Beach
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice hotel with excellent beach & food. Have to carry luggage up flights of stairs--no elevators. Near the airport but no planes after 9:00 PM so not a noise problem. Staff are very good and helpful. Plenty of taxis available for transportation.

Review collected in partnership with this hotel

Helpful?
Thank John H
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. We are very happy to hear you had a great weekend getaway with us! Our convenient location to both the beach and the airport makes it easy for guests to ease into the island life. Emerald Beach’s team makes it their goal to ensure that all of our guests have a comfortable and enjoyable time... More 

Clemmons
1 review
3 of 5 stars Reviewed 5 days ago NEW

Quick room check in...no coffee for room was disappointing. Nice pool towels and chairs for beach. Lots of loose grass in the water. Nice help with bags and safe opening and locking help. Front desk very helpful. Food not good and pricey.

Review collected in partnership with this hotel

Helpful?
Thank susanbD39UU
Frederiksted
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Standards have declined since change in management. No towels in room. Service in restaurant was very low and disorganized. Lots of mosquitos in the room and no spray at the front desk or restaurant to address the problem.

Review collected in partnership with this hotel

Helpful?
2 Thank H7311KFdh
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. We are sorry to hear that you were dissatisfied with your recent stay with us. We are working on diligently on improving our resort and creating a comfortable experience for all of our guests and with your review, we will make the necessary changes to do so. Sincerely, Alana Bredahl Social Media Specialist More 

Travelers are raving about these Charlotte Amalie hotels

Huntington, New York
Level Contributor
71 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We knew this wasn't going to be the Ritz but it was so depressing. The staff at the front desk is in slow motion. The rooms are not clean, there were tiny bugs around the sink in the bathroom. We went for a swim and the beach is pretty but we walked down to one end then another and the... More 

Helpful?
1 Thank Jackie S
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for reviewing us. Our front desk staff are always improving their efficiency when it comes to checking guests in and helping current guests. Lindbergh Bay, like every beach in the USVI, is a public beach and a popular one at that. We have a beach attendant who comes through and picks up any litter they find and we... More 

Oviedo
1 review
5 of 5 stars Reviewed 6 days ago NEW

I loved the beach front experience and the pool. The balcony was so very close to the beach. At night you can hear the calm of the waves. The rooms were excellent.. Lovely employees. Very accommodating and helpful.

Review collected in partnership with this hotel

Helpful?
Thank leonat786
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for reviewing us! We are very happy to hear you enjoyed our beachfront resort. Our staff make it their goal to ensure that all of our guests have a comfortable and enjoyable time during their stay. Sincerely, Alana Bredahl Social Media Specialist More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed for a three night stay and was very happy with my experience ! Walking distance from the airport and close to the main shopping area . My terrace faced the ocean and was just a few feet from the beach , the front desk was very attentive , and provided excellent customer service ! The only "downside " was... More 

Helpful?
1 Thank Ronald W
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. We are very happy to hear you were satisfied with your recent stay with us! Our convenient location to both the beach and the airport makes it easy for guests to ease into the island life. Also, our team makes it their goal to be helpful and attentive to all of our guests' needs. We... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

They gave us a room with single bed but quickly fixed the problem. Front desk, bar, restaurant employees were nice. Jessica, who work at the gift shop helped us with booking tours, was great! Housekeeping do clean the rooms. We have no problem with no clean towels (we brought our own towels for excursions). Sand still on the floor in... More 

Helpful?
Thank Kim H
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for reviewing us. It's nice to hear you had a pleasant time at our beachfront resort. Our entire team is dedicated to answering questions and creating a comfortable experience for all of our guests. The breakfast buffet's price is comparable to others on island, and we also have an a la carte option for those who want to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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The Ritz-Carlton, St. Thomas
The Ritz-Carlton, St. Thomas
#3 of 22 in St. Thomas
4.5 of 5 stars 770 reviews
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Caribbean Fusion Restaurant & Bar
Caribbean Fusion Restaurant & Bar
Cuisines: American, Caribbean, Bar, Seafood
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 

Additional Information about Emerald Beach Resort

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $169 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
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