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Emerald Beach Resort

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8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
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Emerald Beach Resort
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1,378 Reviews from our TripAdvisor Community

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Showing 1,326: English reviews
Redoak
1 review
4 of 5 stars Reviewed yesterday NEW

Front desk staff is outstanding. Don't expect your Resteraunt visit to be helpful. Eat off property. Staff just seams like we were bothering them by sitting in their Resteraunt .. Once you get your food don't expect the waitress to be back.. Especially with a smile. Bar staff we very helpful and inviting

Review collected in partnership with this hotel

Helpful?
Thank Jay F
Newark
1 review
5 of 5 stars Reviewed 3 days ago NEW

I love the facility and our trip was memorable except for one issue, which is the lack of Internet service in our room for the first 3 days. The staff was superb. The location is ideal. Its close to the airport, and close to downtown, and most of all, it located on the beach.

Review collected in partnership with this hotel

Helpful?
Thank dolorest322
Southern Pines
1 review
2 of 5 stars Reviewed 3 days ago NEW

Waitstaff unfriendly, amenities not in room, tv did not work, most items on menu not available. Setting nice but very disappointed in room and service. Would not stay there again even it the view was pretty.

Review collected in partnership with this hotel

Helpful?
Thank elizabethcH2565XD

Travelers are raving about these Charlotte Amalie hotels

Brooklyn
1 review
3 of 5 stars Reviewed 4 days ago NEW

This could have been a fantastic five star review: proximity to airport, decent pool, beach, good food with generous portions, fabulous wait staff. But the small things count. TVs with no remotes? Really? "Showers that should be called "drippers". The list could go on. With moderate expectations, a relaxed attitude, and a good price, I would say you can have... More 

Review collected in partnership with this hotel

Helpful?
Thank X2086DMmichaelc
Amite
1 review
5 of 5 stars Reviewed 6 days ago NEW

Only stayed 1 night. Very nice accommodations, close to the airport. Ate lunch at restaurant...food was good but service VERY SLOW and unconcerned for our needs, and that's the reason for my "average' rating of the Service.

Review collected in partnership with this hotel

Helpful?
Thank 896tinal2016
Oldwick, New Jersey
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night after a week charter in the BVI. Usually we stay in upscale places. This was not that. But room was clean, looked right out on the beach. It actually is a nice beach and we went swimming. Airplanes roar very close occasionally but not at night. Double was only $212 including 25% tax & fee.... More 

Helpful?
Thank Ben There S
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for the review. We are a great option for stopovers when traveling to the BVI's. We are sorry you did not enjoy your meal and your comments have been passed along to the restaurant management to ensure higher quality of food. We are conveniently located to the airport and we hope you stay with us again the next... More 

Stevensville
1 review
4 of 5 stars Reviewed 1 week ago

The resort had a great view and all rooms are beach front. As other reviews have indicated towels seem to be a big issue. Not enough for the guests. I would have like to see my menu options especially if you are spending a week here. We visited other resorts on the island and they had much better menu options.... More 

Review collected in partnership with this hotel

Helpful?
Thank Kimberly Z
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for the review. We are aware of the issue with towels and are working hard with the management team to get back on track. So Glad you enjoyed the beach bar and we hope to see you again soon. Alana B Social Media Specialist Emerald Beach Resort More 

Brockton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We visited St Thomas for the first time and decided to stay at Emerald Beach Resort based on a recommendation. I would have to rate this hotel as average. We were looking for a clean comfortable room where we could relax after a day exploring. Our first night we were placed in a room with a stunning view of the... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Danielle H
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. We are sorry you experienced anything less than stellar. We will pass on your words to Isis. We are located minutes from downtown Charlotte Amalie but are further from some of the eastern locations of the island. We hope you choose to stay with us again when you travel to St. Thomas. Alana B Social... More 

Bronx
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I enjoyed myself. The room wasn't cleaned as frequently as I would've liked and I fell in the room due to inadequate lighting on my first day there. I even fell into a glass table and hurt my arm then to add insult to injury I was charged $100 for the table. I'm grateful for the $50 off but I... More 

Review collected in partnership with this hotel

Helpful?
1 Thank brianmG4991SY
Chantilly
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel is fine for a one night stay as it's very convenient to airport; however I would not stay here for a vacation; overall service from staff was lukewarm and when shower from room above poured into our room, there was no urgency from front desk staff/maintenance

Review collected in partnership with this hotel

Helpful?
Thank billpQ3843BA
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

So sorry to hear of the problems you encountered. We have passed along the issues to our management team to look into any delay's experienced. Alana B Social Media Specialist Emerald Beach Resort More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Caribbean Fusion Restaurant & Bar
Caribbean Fusion Restaurant & Bar
Cuisines: Caribbean, Bar, Seafood
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 

Additional Information about Emerald Beach Resort

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $169 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
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